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WE DESIGNED AND LOCALISED AN INSURANCE APP FOR PRUDENTIAL, ENABLING CUSTOMERS TO
LEARN ABOUT AND PURCHASE INSURANCE PRODUCTS

UI & UX Design

De-Fi

Insurance Product

From Research to Implementation



Mobile Application

2021 - 2022


01 OVERVIEW


ABOUT THE PROJECT

With a primary focus to streamline the insurance journey, our aim is to empower
customers to seamlessly explore, understand, and purchase insurance policies
with ease.

With a flexible template at its core, our app provides Prudential with the
ability to showcase a wide range of insurance products, ensuring adaptability to
evolving customer needs.


+5

Product cross China, India and different platforms


+200

Screens with localisation

spaces


+24

Fully editable & customisable illustrations


02 RESEARCH


RESEARCH METHODS

User Journey map
Competitor analysis
Prototype testing
Service blueprint
Persona
Information architecture



03 DESIGN SYSTEMS


DESIGN SYSTEMS

We collaborated with Prudential to establish a comprehensive design system, to
ensure consistency and cohesion across all aspects of their digital initiatives.




04 VISUALS


VISUAL DELIGHT

Immerse yourself in captivating design elements that simplify the complexities
of insurance and make using our app a delight.




05 PRODUCT


QUICK INSIGHTS

Users can access clear and concise information about insurance products,
empowering them to make informed decisions in minutes




SEAMLESS ENROLLMENT

Users can access clear and concise information about insurance products,
empowering them to make informed decisions in minutes




BILLING DETAILS

Purchase insurance plans with ease using our app's simplified checkout process.

We incorporated transparent payment and billing details to foster trust and
confidence, ensuring a straightforward transaction.




INSTANT POLICY ISSUANCE

We’ve integrated post-purchase support and customer service, by linking to their
Official Account, ensuring users have access to assistance.




06 SUSTAINABILITY AND FLEXIBILITY


DYNAMIC TEMPLATE, DIVERSE CHANNELS

Our dynamic and localised templates is able to showcase diverse insurance
products, while catering to diverse user demographics across different
countries, ensuring a seamless yet tailored experience for all.