support.tenorshare.tw Open in urlscan Pro
2606:4700::6812:b96 Public Scan

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Submitted URL:
http://support.tenorshare.tw/
Effective URL:
https://support.tenorshare.tw/
Submission: On February 26 via api (February 26th 2024, 2:28:30 am UTC) from US — Scanned from DE

Form analysis
1 forms found in the DOM

<form data-v-5d0f1045="" class="el-form ticketForm form-container el-form--label-top">
  <div data-v-5d0f1045="" class="el-form-item is-required el-form-item--small"><label for="product_id" class="el-form-item__label">產品</label>
    <div class="el-form-item__content">
      <div data-v-5d0f1045="" class="el-select el-select--small"><!---->
        <div class="el-input el-input--small el-input--suffix"><!----><input type="text" readonly="readonly" autocomplete="off" placeholder="點選產品" class="el-input__inner"><!----><span class="el-input__suffix"><span
              class="el-input__suffix-inner"><i class="el-select__caret el-input__icon el-icon-arrow-up"></i><!----><!----><!----><!----><!----></span><!----></span><!----><!----></div>
        <div class="el-select-dropdown el-popper" style="display: none; min-width: 714px;">
          <div class="el-scrollbar" style="">
            <div class="el-select-dropdown__wrap el-scrollbar__wrap el-scrollbar__wrap--hidden-default">
              <ul class="el-scrollbar__view el-select-dropdown__list"><!---->
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare 4DDiG - Windows (windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare 4DDiG - Mac (mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare 4uKey - iTunes Backup (windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare 4uKey - iTunes Backup (mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare 4uKey -Password Manager(windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare 4uKey -Password Manager(mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare 4uKey (windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare 4uKey (mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare UltData for Android (windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare UltData - iOS(windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare Ultdata - iOS(mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare ReiBoot (mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare ReiBoot (windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare iCareFone (windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare iCareFone(mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare UltData for Android (mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare ReiBoot for Android (windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare TunesCare (mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare TunesCare (windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare 4uKey for Android (windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare 4uKey for Android(mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>iCareFone for WhatsApp Transfer(mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>iCareFone for WhatsApp Transfer (windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare 4MeKey (mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare 4MeKey (windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare iAnyGo (windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare iAnyGo(mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare Phone Mirror(windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare Phone Mirror (mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>iCareFone for LINE (windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>iCareFone for LINE(mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>iCareFone for LINE (android)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>UltData-WhatsApp Recovery(windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>UltData-WhatsApp Recovery (mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare iCareFone iTransGo(windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tenorshare iCareFone iTransGo(mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>UltData - LINE Recovery(mac)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>UltData - LINE Recovery(windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>iAnyGo App (ios)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>iAnyGo iOS Assistant(windows)</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>iAnyGo iOS Assistant (mac)</span></li>
              </ul>
            </div>
            <div class="el-scrollbar__bar is-horizontal">
              <div class="el-scrollbar__thumb" style="transform: translateX(0%);"></div>
            </div>
            <div class="el-scrollbar__bar is-vertical">
              <div class="el-scrollbar__thumb" style="transform: translateY(0%);"></div>
            </div>
          </div><!---->
        </div>
      </div><!---->
    </div>
  </div>
  <div data-v-5d0f1045="" class="el-form-item is-required el-form-item--small"><label for="version" class="el-form-item__label">版本</label>
    <div class="el-form-item__content">
      <div data-v-5d0f1045="" class="el-input el-input--small"><!----><input type="text" autocomplete="off" placeholder="請在這裏輸入產品版本號" maxlength="50" class="el-input__inner"><!----><!----><!----><!----></div><span data-v-5d0f1045=""
        class="form-tips">到產品菜單欄，然後點擊【關於】查看產品版本</span><!---->
    </div>
  </div>
  <div data-v-5d0f1045="" class="el-form-item is-required el-form-item--small"><label for="type" class="el-form-item__label">工單類型</label>
    <div class="el-form-item__content">
      <div data-v-5d0f1045="" class="el-select el-select--small"><!---->
        <div class="el-input el-input--small el-input--suffix"><!----><input type="text" readonly="readonly" autocomplete="off" placeholder="選擇客服工單類型" class="el-input__inner"><!----><span class="el-input__suffix"><span
              class="el-input__suffix-inner"><i class="el-select__caret el-input__icon el-icon-arrow-up"></i><!----><!----><!----><!----><!----></span><!----></span><!----><!----></div>
        <div class="el-select-dropdown el-popper" style="display: none; min-width: 714px;">
          <div class="el-scrollbar" style="">
            <div class="el-select-dropdown__wrap el-scrollbar__wrap el-scrollbar__wrap--hidden-default">
              <ul class="el-scrollbar__view el-select-dropdown__list"><!---->
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>退款要求</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>客服支援要求</span></li>
              </ul>
            </div>
            <div class="el-scrollbar__bar is-horizontal">
              <div class="el-scrollbar__thumb" style="transform: translateX(0%);"></div>
            </div>
            <div class="el-scrollbar__bar is-vertical">
              <div class="el-scrollbar__thumb" style="transform: translateY(0%);"></div>
            </div>
          </div><!---->
        </div>
      </div><!---->
    </div>
  </div>
  <div data-v-5d0f1045="" class="el-form-item is-required el-form-item--small"><label for="problem_id" class="el-form-item__label">請問需要什麼幫助?</label>
    <div class="el-form-item__content">
      <div data-v-5d0f1045="" class="el-select el-select--small"><!---->
        <div class="el-input el-input--small el-input--suffix"><!----><input type="text" readonly="readonly" autocomplete="off" placeholder="點選問題類型" class="el-input__inner"><!----><span class="el-input__suffix"><span
              class="el-input__suffix-inner"><i class="el-select__caret el-input__icon el-icon-arrow-up"></i><!----><!----><!----><!----><!----></span><!----></span><!----><!----></div>
        <div class="el-select-dropdown el-popper" style="display: none; min-width: 714px;">
          <div class="el-scrollbar" style="">
            <div class="el-select-dropdown__wrap el-scrollbar__wrap el-scrollbar__wrap--hidden-default">
              <ul class="el-scrollbar__view el-select-dropdown__list"><!---->
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Tech Problem</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Bestell Problem</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Kauf Problem</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Registrierungs Problem</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Abonnement Problem</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Ander</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Vorschläge und Anforderungen</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Private Problem</span></li>
                <li data-v-5d0f1045="" class="el-select-dropdown__item"><span>Anmelde probleme</span></li>
              </ul>
            </div>
            <div class="el-scrollbar__bar is-horizontal">
              <div class="el-scrollbar__thumb" style="transform: translateX(0%);"></div>
            </div>
            <div class="el-scrollbar__bar is-vertical">
              <div class="el-scrollbar__thumb" style="transform: translateY(0%);"></div>
            </div>
          </div><!---->
        </div>
      </div><!----><!---->
    </div>
  </div>
  <div data-v-5d0f1045="" class="el-form-item is-required el-form-item--small"><label class="el-form-item__label">電腦和行動裝置操作系統 </label>
    <div class="el-form-item__content">
      <div data-v-5d0f1045="" class="form-row el-row" style="margin-left: -23px; margin-right: -23px;">
        <div data-v-5d0f1045="" class="el-col el-col-24 el-col-xs-24 el-col-sm-12 el-col-md-12 el-col-lg-12 el-col-xl-12" style="padding-left: 23px; padding-right: 23px;">
          <div data-v-5d0f1045="" class="el-form-item el-form-item--small" style="margin-bottom: 0px;"><!---->
            <div class="el-form-item__content">
              <div data-v-5d0f1045="" class="el-input el-input--small"><!----><input type="text" autocomplete="off" placeholder="電腦型號和操作系統(Windows/Mac)" class="el-input__inner"><!----><!----><!----><!----></div><!---->
            </div>
          </div>
        </div>
        <div data-v-5d0f1045="" class="el-col el-col-24 el-col-xs-24 el-col-sm-12 el-col-md-12 el-col-lg-12 el-col-xl-12" style="padding-left: 23px; padding-right: 23px;">
          <div data-v-5d0f1045="" class="el-form-item el-form-item--small" style="margin-bottom: 0px;"><!---->
            <div class="el-form-item__content">
              <div data-v-5d0f1045="" class="el-input el-input--small"><!----><input type="text" autocomplete="off" placeholder="設備型號和操作系統 (iOS/Android)" class="el-input__inner"><!----><!----><!----><!----></div><!---->
            </div>
          </div>
        </div>
      </div><!---->
    </div>
  </div>
  <div data-v-5d0f1045="" class="el-form-item el-form-item--small"><label for="" class="el-form-item__label">訂單號</label>
    <div class="el-form-item__content">
      <div data-v-5d0f1045="" class="el-input el-input--small"><!----><input type="text" autocomplete="off" placeholder="訂單號" class="el-input__inner"><!----><!----><!----><!----></div><!---->
    </div>
  </div>
  <div data-v-5d0f1045="" class="el-form-item is-required el-form-item--small"><label for="useremail" class="el-form-item__label">郵箱地址</label>
    <div class="el-form-item__content">
      <div data-v-5d0f1045="" class="el-input el-input--small"><!----><input type="text" autocomplete="off" placeholder="郵箱地址" class="el-input__inner"><!----><!----><!----><!----></div><!---->
    </div>
  </div>
  <div data-v-5d0f1045="" class="el-form-item el-form-item--small"><label class="el-form-item__label">姓名</label>
    <div class="el-form-item__content">
      <div data-v-5d0f1045="" class="el-input el-input--small"><!----><input type="text" autocomplete="off" placeholder="請在這裏輸入姓名" maxlength="50" class="el-input__inner"><!----><!----><!----><!----></div><!---->
    </div>
  </div>
  <div data-v-5d0f1045="" class="el-form-item is-required el-form-item--small"><label for="subject" class="el-form-item__label">主題</label>
    <div class="el-form-item__content">
      <div data-v-5d0f1045="" class="el-input el-input--small"><!----><input type="text" autocomplete="off" placeholder="請輸入工單主題" class="el-input__inner"><!----><!----><!----><!----></div><!---->
    </div>
  </div><!----><!---->
  <div data-v-5d0f1045="" class="el-form-item el-form-item--small"><!---->
    <div class="el-form-item__content">
      <div data-v-102c3d22="" data-v-5d0f1045="" class="upload">
        <div tabindex="0" class="el-upload el-upload--text">
          <div data-v-5d0f1045="" class="form-upload el-row is-justify-space-between is-align-middle el-row--flex">
            <p data-v-5d0f1045="" type="flex" justify="space-between" align="middle" style="line-height: 20px;"><span data-v-5d0f1045="" class="label">附件</span><span data-v-5d0f1045="" class="limit">限制10mb</span></p><button data-v-5d0f1045=""
              type="button" class="el-button el-button--text el-button--mini" style="padding: 0px;"><!----><i class="el-icon-upload2"></i><span>上傳</span></button>
          </div><input type="file" name="file" multiple="multiple" class="el-upload__input">
        </div>
        <div data-v-5d0f1045="" slot="tip" class="form-tips"> 請上傳日誌檔和錯誤頁面截圖，以幫助我們快速定位問題並解決。 </div>
        <ul class="el-upload-list el-upload-list--text"></ul>
      </div><!---->
    </div>
  </div>
  <div data-v-5d0f1045="" class="el-form-item verification-input el-form-item--small"><label for="verification" class="el-form-item__label">驗證碼</label>
    <div class="el-form-item__content">
      <div data-v-5d0f1045="" class="el-input el-input--small el-input-group el-input-group--append"><!----><input type="text" autocomplete="off" placeholder="驗證碼*" class="el-input__inner"><!----><!---->
        <div class="el-input-group__append"><img data-v-5d0f1045="" src="https://support.tenorshare.tw/api/csr/verify?captcha_code=0.2520158261311405" class="verify"></div><!---->
      </div><!---->
    </div>
  </div>
  <div data-v-5d0f1045="" class="row">
    <div data-v-5d0f1045="" class="el-form-item el-form-item--small"><!---->
      <div class="el-form-item__content"><label data-v-5d0f1045="" class="el-checkbox is-checked"><span class="el-checkbox__input is-checked"><span class="el-checkbox__inner"></span><input type="checkbox" aria-hidden="false"
              class="el-checkbox__original" value=""></span><span class="el-checkbox__label">訂閱時事通訊，查看最新的產品新聞、重要升級、提示和技巧以及折扣優惠。<!----></span></label><!----></div>
    </div>
    <div data-v-5d0f1045="" class="el-form-item el-form-item--small"><!---->
      <div class="el-form-item__content"><button data-v-5d0f1045="" type="button" class="el-button el-button--primary el-button--primary"><!----><!----><span>提交</span></button><!----></div>
    </div>
  </div>
</form>

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產品
   
 * Tenorshare 4DDiG - Windows (windows)
 * Tenorshare 4DDiG - Mac (mac)
 * Tenorshare 4uKey - iTunes Backup (windows)
 * Tenorshare 4uKey - iTunes Backup (mac)
 * Tenorshare 4uKey -Password Manager(windows)
 * Tenorshare 4uKey -Password Manager(mac)
 * Tenorshare 4uKey (windows)
 * Tenorshare 4uKey (mac)
 * Tenorshare UltData for Android (windows)
 * Tenorshare UltData - iOS(windows)
 * Tenorshare Ultdata - iOS(mac)
 * Tenorshare ReiBoot (mac)
 * Tenorshare ReiBoot (windows)
 * Tenorshare iCareFone (windows)
 * Tenorshare iCareFone(mac)
 * Tenorshare UltData for Android (mac)
 * Tenorshare ReiBoot for Android (windows)
 * Tenorshare TunesCare (mac)
 * Tenorshare TunesCare (windows)
 * Tenorshare 4uKey for Android (windows)
 * Tenorshare 4uKey for Android(mac)
 * iCareFone for WhatsApp Transfer(mac)
 * iCareFone for WhatsApp Transfer (windows)
 * Tenorshare 4MeKey (mac)
 * Tenorshare 4MeKey (windows)
 * Tenorshare iAnyGo (windows)
 * Tenorshare iAnyGo(mac)
 * Tenorshare Phone Mirror(windows)
 * Tenorshare Phone Mirror (mac)
 * iCareFone for LINE (windows)
 * iCareFone for LINE(mac)
 * iCareFone for LINE (android)
 * UltData-WhatsApp Recovery(windows)
 * UltData-WhatsApp Recovery (mac)
 * Tenorshare iCareFone iTransGo(windows)
 * Tenorshare iCareFone iTransGo(mac)
 * UltData - LINE Recovery(mac)
 * UltData - LINE Recovery(windows)
 * iAnyGo App (ios)
 * iAnyGo iOS Assistant(windows)
 * iAnyGo iOS Assistant (mac)



版本

到產品菜單欄，然後點擊【關於】查看產品版本
工單類型
   
 * 退款要求
 * 客服支援要求



請問需要什麼幫助?
   
 * Tech Problem
 * Bestell Problem
 * Kauf Problem
 * Registrierungs Problem
 * Abonnement Problem
 * Ander
 * Vorschläge und Anforderungen
 * Private Problem
 * Anmelde probleme



電腦和行動裝置操作系統

訂單號

郵箱地址

姓名

主題


附件限制10mb

上傳
請上傳日誌檔和錯誤頁面截圖，以幫助我們快速定位問題並解決。
驗證碼

訂閱時事通訊，查看最新的產品新聞、重要升級、提示和技巧以及折扣優惠。
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support.tenorshare.tw Open in urlscan Pro 2606:4700::6812:b96 Public Scan

Form analysis 1 forms found in the DOM

Text Content

support.tenorshare.tw Open in urlscan Pro
2606:4700::6812:b96 Public Scan

Form analysis
1 forms found in the DOM