gethelpt.com Open in urlscan Pro
198.185.159.145  Public Scan

Submitted URL: https://helpt365.net/
Effective URL: https://gethelpt.com/
Submission: On July 23 via api from US — Scanned from US

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CALL ANSWERING AND SERVICE DESK

Outsourced Embedded Technical

Helpt is more than outsourced technical support.

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HAVE YOU EXPERIENCED THESE ISSUES?


HIRING AND MAINTAINING STAFF


HIRING AND MAINTAINING STAFF

Helpt ensures consistent staffing and smooth processes with expert agents.


HANDLING PEAK TIMES


HANDLING PEAK TIMES

Helpt smoothly adapts to overflow by providing additional agents when needed.


CONSTANT INTERRUPTIONS


CONSTANT INTERRUPTION

Helpt's tier 1 agents and answering service keep your techs focused on tickets.


24/7/365 COVERAGE


24/7/365 COVERAGE

Helpt provides reliable support, including nights and weekends.


HIGH IN-HOUSE COSTS


HIGH IN-HOUSE COSTS

Helpt offers outsourced prices with in-house expertise.


SCALABILITY


SCALABILITY

Helpt scales seamlessly, taking on more tickets as your business grows.

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OUR SERVICES




HELPTNOW

TECHNICAL LIVE ANSWER (CALLS ONLY)



24/7 US-based technical answering with intelligent triaging for faster
resolutions.

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HELPTTECH

EMBEDDED TICKETING (TICKETS ONLY)



Tier-1 support working tickets that integrate with your ticketing for overflow
management & support.

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HELPTFUL

EMBEDDED HELPDESK (CALLS AND TICKETS)



Comprehensive tier-1 support and call answering working tickets to resolution.

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Who We Have Helpt


 * THIS IS A SCALABLE SOLUTION THAT ALLOWS US TO BRING IN MORE BUSINESS AND
   FOCUS ON REVENUE GENERATING PROJECTS
   
   Jackie S. - IT Service Manager


 * HELPT IS MORE THAN JUST AN OUTSOURCING COMPANY; IT'S A COLLABORATIVE PARTNER.
   
   Mark M. - President


 * OUR SERVICE MANAGERS ARE HAPPIER, OUR AFTER-HOURS CALLERS ARE HAPPIER, AND
   OUR ON-CALL SUPPORT STAFF ARE HAPPIER.
   
   Bill O. - Chief Information Officer



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