www.brother-usa.com Open in urlscan Pro
148.163.241.31  Public Scan

Submitted URL: https://go.brother.com/e/984711/acy-policy-link-Bottom-Privacy/dzh19d/1029721643/h/CngAooIlalrCvfx6RI5VW0Qs8WM4DEkCVCn4...
Effective URL: https://www.brother-usa.com/privacy-policy?link=Bottom_Privacy
Submission: On October 11 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

POST #

<form id="_CRSFform" action="#" method="post">
  <input name="__RequestVerificationToken" type="hidden" value="PF7gu3Uke9QVVfO8XjTBkb876BAfDGt-XtEhRw3W359u9NmGwcxA6pSuwSezEj1CITmYZEfv7xo4bYwtxK8wIWXY4isWigDlU5b7tp09Gv81">
</form>

Text Content

Skip to main content

Free Ground Shipping on Orders of $49.99+
Subscribe & Save with Refresh EZ Print Subscription
Buy Genuine Brother Refurbished Products
Shop Our Weekly Deals
Free Ground Shipping on Orders of $49.99+
Subscribe & Save with Refresh EZ Print Subscription
Buy Genuine Brother Refurbished Products
Shop Our Weekly Deals
Free Ground Shipping on Orders of $49.99+

For Home
 * For Business
 * For Home

For Business For Home

 * 
 * 0
   CART DETAILS
   Item Description
   Quantity
   Unit Price
   Item Total
   
   1 Item has been added to your cart
   
   Please review the latest changes in your cart
   
   
   Shopping Cart (0 Items) Estimated Total: $0.00
   CONTINUE TO SHOP Proceed to Cart
 * 
 * Login
   Login Create Account View Order Status Register a Product My Account My
   Orders Register a Product
 * Click here to open the search bar to search the site
 * 

 * Products
   
   SHOP
   
    * Printers
    * Label Makers & Printers
    * Mobile Apps
    * Sewing & Embroidery Machines
    * Scanners & Fax Machines
    * Air Purifier
    * Cutting & Crafting Machines
   
   EXPLORE PRODUCTS
   
    * Printers Main
    * All-in-One Printers
    * Laser Printers
    * Inkjet Printers
    * Black & White Printers
    * Color Laser Printers
    * Wireless Printers
    * 11x17 Ledger Printers
    * View All Products
    * Replacement Model Guides
   
   FEATURED SOLUTIONS
   
    * INKvestment Tank
    * Ink and Toner Supplies
    * Refresh EZ Print Subscription
    * The Cartridge Family
    * Brother Mobile Connect App
   
   SPECIAL OFFERS
   
    * Refurbished Products
    * Instant Rebates
   
   WHICH PRODUCT IS RIGHT FOR YOU?
   
    * Product Finder
    * Inkjet vs. Laser Printers
    * What is a Tank Printer?
   
   FIND THE PRINTER THAT'S RIGHT FOR YOU
   
   Use our self-guided printer selector to find the perfect machine for all your
   home needs.
   
   Learn more
   
   LABEL MAKERS & PRINTERS
   
    * View All Products
    * P-touch Workplace
    * P-touch Label Makers
    * Label Printers
    * Embellish Ribbon & Tape Printers
    * Color Photo & Label Printer
    * Exclusive Bundles
   
   LABEL TAPES & RIBBONS
   
    * View All Supplies
    * P-touch Label Tapes
    * Embellish Ribbons & Tapes
    * Colored & Specialty Label Tapes
    * Label Printer Rolls
    * Color Label & Photo Rolls
    * What Tapes Can I Use?
   
   SHOP BY TYPE
   
    * Connected Label Makers
    * Ribbon & Craft Label Printers
    * Handheld Label Makers
    * Business & Shipping Label Printers
    * Large Label Makers
   
   SHOP LABEL MAKERS & PRINTERS
   
   Browse our full selection of Brother Label Makers and Label Printers and find
   the one that’s just right for you.
   
   Learn more
   
   ALL MOBILE APPS
   
    * Printing and Sharing Apps
    * Artspira
    * Mobile Print Apps
    * Mobile Scan Apps
    * Brother Mobile Connect App
    * Brother Web Connect
    * Mopria Printing Standard
   
   SAVE UP TO 50% ON INK & TONER
   
   Get to know Refresh – the smart ink & toner subscription service from
   Brother. With flexible print plans and always free delivery, there’s so much
   to love. Try Refresh FREE for 4 Months!
   
   Get Started
   
   EXPLORE
   
    * Sewing Machines
    * Embroidery Machines
    * Sewing & Embroidery Combos
    * Quilting & Sewing Machines
    * Sergers & Cover Stitch Machines
    * Shop All
   
   FEATURED
   
    * Skitch Single-Needle Embroidery Machine
    * Luminaire 3 XP3
    * AIRFLOW 3000
    * Disney
    * Locate a Dealer
    * The Dealer Advantage
    * Artspira App
    * Educators
    * Ambassadors
    * Top Sellers
   
   SPECIAL OFFERS
   
    * Dealer Promotions
    * Exclusive Bundles
    * Instant Rebates
    * Refurbished Machines
   
   WHICH PRODUCT IS RIGHT FOR YOU?
   
    * Learn More About Brother Sewing Machines
    * Product Finder
    * New to Sewing?
   
   SIGN UP FOR ARTSPIRA+ TODAY
   
   With exceptional features such as Digitizing, Cross Stitching, and Portrait
   Conversion, the Artspira+ Subscription Plan has something for everyone.
   
   Learn More
   
   SCANNERS & FAX MACHINES
   
    * All Scanners
    * Desktop Scanners
    * Mobile Scanners
    * Compact Desktop Scanners Series
    * Duplex Scanners
    * Fax Machines
    * Replacement Model Guides
    * View All Products
   
   SPECIAL OFFERS
   
    * Refurbished Products
    * Instant Rebates
   
   WAYS TO USE YOUR SCANNER
   
    * Scan & Archive Old Photos
   
   SCAN & ARCHIVE OLD PHOTOS
   
   With Brother document and photo scanners, you can scan, digitize, and archive
   all your cherished memories for generations to come. Here’s a fast and simple
   primer on how to scan photos so you can get started.
   
   Learn more
   
   
   
   EXPLORE PRODUCTS
   
    * ScanNCut DX Machines
    * Embellish Ribbon and Tape Printers
    * PrintModa Studio Fabric Printer
    * Sublimation Printer
   
   FEATURED
   
    * Limited Edition Disney ScanNCut
    * Artspira App
    * Top Sellers
   
   SPECIAL OFFERS
   
    * Exclusive Bundles
   
   WHICH PRODUCT IS RIGHT FOR YOU?
   
    * Learn More About ScanNCut DX
    * Product Finder
   
   SIGN UP FOR ARTSPIRA+ TODAY
   
   With exceptional features such as Digitizing, Cross Stitching, and Portrait
   Conversion, the Artspira+ Subscription Plan has something for everyone.
   
   Learn More

 * Supplies
   
   PRINTERS
   
    * Ink & Toner
    * Printer Accessories
    * Refresh EZ Print Subscription
    * EZ Auto Reordering
    * Creative Center
    * Brother Genuine Authentication
    * Why Buy Brother Genuine Ink & Toner
    * Ink & Toner Recycling Program
    * The Cartridge Family
   
   LABEL MAKERS & LABEL PRINTERS
   
    * View All Supplies
    * P-touch Label Tapes
    * Embellish Ribbons & Tapes
    * Specialty Label Tapes
    * Label Printer Rolls
    * Color Label & Photo Rolls
    * What Tapes Can I Use?
   
   SEWING, EMBROIDERY, & CRAFTING
   
    * View All Accessories
    * All Sewing & Embroidery Accessories
    * ScanNCut Accessories
    * Digital Pattern Collections
   
   SAVE UP TO 50% ON INK & TONER
   
   Get to know Refresh – the smart ink & toner subscription service from
   Brother. With flexible print plans and always free delivery, there’s so much
   to love. Try Refresh FREE for 4 Months!
   
   Get Started

 * Support
   
   SUPPORT
   
    * Software & Driver Downloads
    * Wireless Network Tools
    * Product Registration
    * Ordering & Shipping Information
    * Replacement Model Guides
    * Ordering & Account FAQs
    * Contact Brother Support
   
   SERVICES
   
    * Locate a Dealer for Purchase
    * Extended Warranty Information
    * Locate a Service Center for Repair
    * Ink & Toner Recycling Program
    * Product Recycling Program
   
   SEARCH YOUR PRODUCT
   
   Enter your model number to find the support page for your product.
   Learn more

 * Inspiration & Events
   
   SEWING & CRAFTING
   
    * Inspiration & Events
    * Stitching Sewcial Blog
    * Brother Crafts Blog
    * Crafting Projects
    * Tips, Tricks, & Tutorials
    * Sewing & Embroidery Events
   
   LABELING
   
    * P-touch
    * P-touch Labeling DIY Projects
    * P-touch Embellish Crafting DIY Projects
   
   SERVICES
   
    * Creative Center(Opens in a new tab)
    * Work from Home Hub
    * Create at Home Hub
   
   CREATE AT HOME
   
   From easy DIY projects to complete 101 guides, we’ve got education,
   inspiration, and ideas for everyone.
   
   Learn more

 * Special Offers
   
   SPECIAL OFFERS
   
    * Instant Rebates
    * Exclusive Bundles
    * Top Sellers

 * Certified Refurbished Products
   
 * Product Registration
   

 * Products
   * Printers
     
     * EXPLORE PRODUCTS
       
       * Printers Main
       * All-in-One Printers
       * Laser Printers
       * Inkjet Printers
       * Black & White Printers
       * Color Laser Printers
       * Wireless Printers
       * 11x17 Ledger Printers
       * View All Products
       * Replacement Model Guides
     
     * FEATURED SOLUTIONS
       
       * INKvestment Tank
       * Ink and Toner Supplies
       * Refresh EZ Print Subscription
       * The Cartridge Family
       * Brother Mobile Connect App
     
     * SPECIAL OFFERS
       
       * Refurbished Products
       * Instant Rebates
     
     * WHICH PRODUCT IS RIGHT FOR YOU?
       
       * Product Finder
       * Inkjet vs. Laser Printers
       * What is a Tank Printer?
     
     * FIND THE PRINTER THAT'S RIGHT FOR YOU
       
       Use our self-guided printer selector to find the perfect machine for all
       your home needs.
       
       Learn more
   * Label Makers & Printers
     
     * LABEL MAKERS & PRINTERS
       
       * View All Products
       * P-touch Workplace
       * P-touch Label Makers
       * Label Printers
       * Embellish Ribbon & Tape Printers
       * Color Photo & Label Printer
       * Exclusive Bundles
     
     * LABEL TAPES & RIBBONS
       
       * View All Supplies
       * P-touch Label Tapes
       * Embellish Ribbons & Tapes
       * Colored & Specialty Label Tapes
       * Label Printer Rolls
       * Color Label & Photo Rolls
       * What Tapes Can I Use?
     
     * SHOP BY TYPE
       
       * Connected Label Makers
       * Ribbon & Craft Label Printers
       * Handheld Label Makers
       * Business & Shipping Label Printers
       * Large Label Makers
     
     * SHOP LABEL MAKERS & PRINTERS
       
       Browse our full selection of Brother Label Makers and Label Printers and
       find the one that’s just right for you.
       
       Learn more
   * Mobile Apps
     
     * ALL MOBILE APPS
       
       * Printing and Sharing Apps
       * Artspira
       * Mobile Print Apps
       * Mobile Scan Apps
       * Brother Mobile Connect App
       * Brother Web Connect
       * Mopria Printing Standard
     
     * SAVE UP TO 50% ON INK & TONER
       
       Get to know Refresh – the smart ink & toner subscription service from
       Brother. With flexible print plans and always free delivery, there’s so
       much to love. Try Refresh FREE for 4 Months!
       
       Get Started
   * Sewing & Embroidery Machines
     
     * EXPLORE
       
       * Sewing Machines
       * Embroidery Machines
       * Sewing & Embroidery Combos
       * Quilting & Sewing Machines
       * Sergers & Cover Stitch Machines
       * Shop All
     
     * FEATURED
       
       * Skitch Single-Needle Embroidery Machine
       * Luminaire 3 XP3
       * AIRFLOW 3000
       * Disney
       * Locate a Dealer
       * The Dealer Advantage
       * Artspira App
       * Educators
       * Ambassadors
       * Top Sellers
     
     * SPECIAL OFFERS
       
       * Dealer Promotions
       * Exclusive Bundles
       * Instant Rebates
       * Refurbished Machines
     
     * WHICH PRODUCT IS RIGHT FOR YOU?
       
       * Learn More About Brother Sewing Machines
       * Product Finder
       * New to Sewing?
     
     * SIGN UP FOR ARTSPIRA+ TODAY
       
       With exceptional features such as Digitizing, Cross Stitching, and
       Portrait Conversion, the Artspira+ Subscription Plan has something for
       everyone.
       
       Learn More
   * Scanners & Fax Machines
     
     * SCANNERS & FAX MACHINES
       
       * All Scanners
       * Desktop Scanners
       * Mobile Scanners
       * Compact Desktop Scanners Series
       * Duplex Scanners
       * Fax Machines
       * Replacement Model Guides
       * View All Products
     
     * SPECIAL OFFERS
       
       * Refurbished Products
       * Instant Rebates
     
     * WAYS TO USE YOUR SCANNER
       
       * Scan & Archive Old Photos
     
     * SCAN & ARCHIVE OLD PHOTOS
       
       With Brother document and photo scanners, you can scan, digitize, and
       archive all your cherished memories for generations to come. Here’s a
       fast and simple primer on how to scan photos so you can get started.
       
       Learn more
   * Air Purifier
   * Cutting & Crafting Machines
     
     * EXPLORE PRODUCTS
       
       * ScanNCut DX Machines
       * Embellish Ribbon and Tape Printers
       * PrintModa Studio Fabric Printer
       * Sublimation Printer
     
     * FEATURED
       
       * Limited Edition Disney ScanNCut
       * Artspira App
       * Top Sellers
     
     * SPECIAL OFFERS
       
       * Exclusive Bundles
     
     * WHICH PRODUCT IS RIGHT FOR YOU?
       
       * Learn More About ScanNCut DX
       * Product Finder
     
     * SIGN UP FOR ARTSPIRA+ TODAY
       
       With exceptional features such as Digitizing, Cross Stitching, and
       Portrait Conversion, the Artspira+ Subscription Plan has something for
       everyone.
       
       Learn More
 * Supplies
   
   * PRINTERS
     
     * Ink & Toner
     * Printer Accessories
     * Refresh EZ Print Subscription
     * EZ Auto Reordering
     * Creative Center
     * Brother Genuine Authentication
     * Why Buy Brother Genuine Ink & Toner
     * Ink & Toner Recycling Program
     * The Cartridge Family
   
   * LABEL MAKERS & LABEL PRINTERS
     
     * View All Supplies
     * P-touch Label Tapes
     * Embellish Ribbons & Tapes
     * Specialty Label Tapes
     * Label Printer Rolls
     * Color Label & Photo Rolls
     * What Tapes Can I Use?
   
   * SEWING, EMBROIDERY, & CRAFTING
     
     * View All Accessories
     * All Sewing & Embroidery Accessories
     * ScanNCut Accessories
     * Digital Pattern Collections
   
   * SAVE UP TO 50% ON INK & TONER
     
     Get to know Refresh – the smart ink & toner subscription service from
     Brother. With flexible print plans and always free delivery, there’s so
     much to love. Try Refresh FREE for 4 Months!
     
     Get Started
 * Support
   
   * SUPPORT
     
     * Software & Driver Downloads
     * Wireless Network Tools
     * Product Registration
     * Ordering & Shipping Information
     * Replacement Model Guides
     * Ordering & Account FAQs
     * Contact Brother Support
   
   * SERVICES
     
     * Locate a Dealer for Purchase
     * Extended Warranty Information
     * Locate a Service Center for Repair
     * Ink & Toner Recycling Program
     * Product Recycling Program
   
   * SEARCH YOUR PRODUCT
     
     Enter your model number to find the support page for your product.
     Learn more
 * Inspiration & Events
   
   * SEWING & CRAFTING
     
     * Inspiration & Events
     * Stitching Sewcial Blog
     * Brother Crafts Blog
     * Crafting Projects
     * Tips, Tricks, & Tutorials
     * Sewing & Embroidery Events
   
   * LABELING
     
     * P-touch
     * P-touch Labeling DIY Projects
     * P-touch Embellish Crafting DIY Projects
   
   * SERVICES
     
     * Creative Center
     * Work from Home Hub
     * Create at Home Hub
   
   * CREATE AT HOME
     
     From easy DIY projects to complete 101 guides, we’ve got education,
     inspiration, and ideas for everyone.
     
     Learn more
 * Special Offers
   
   * SPECIAL OFFERS
     
     * Instant Rebates
     * Exclusive Bundles
     * Top Sellers
 * Certified Refurbished Products
 * Product Registration
 * Login

Search

60

Your session has timed out. Please log in again

Login
Cancel

LOGIN

Email:
Password:

Login
Cancel


OUR PRIVACY POLICY




(last updated August 1, 2023) 

Brother International Corporation and its subsidiaries (“Brother”, “we,” or
“us”) are committed to respecting and protecting your privacy. We know that the
privacy of personal information is an important concern to our customers.

This Privacy Policy (“Privacy Policy”) covers information that is collected
through Brother websites,
including www.brother-usa.com, www.brothermobilesolutions.com(Opens in a new
tab), https://brotherdtg.com(Opens in a new tab), and www.ibroidery.com(Opens in
a new tab), to which it is linked (“Sites”) and to the use of our products
and/or services (“Services”). This Privacy Policy is a part of, and is
incorporated into, any Terms of Service between you and Company which are
applicable to our products and/or Services or Terms of Use when visiting our
Sites. This Privacy Policy and such applicable Terms of Service or Terms of Use
(together, the “Agreement”) comprise the entire agreement and understanding
between you and Brother with respect to your access to and use of the Sites and
Services.

(Opens in a new tab)

This statement describes (i) the types of Personal Information we collect on the
Sites and Services, (ii) how we use and protect the information, and (iii) to
whom we disclose such information.

PLEASE REVIEW THIS PRIVACY POLICY REGULARLY. By using the Sites and the Services
or providing your Personal Information (as defined below) to Brother, you agree
to the terms of this Privacy Policy. If you do not agree to this Privacy Policy,
you should not use the Sites, the Services, or provide your Personal Information
to Brother. To the extent any provision of this Privacy Policy conflicts with
the Terms of Service or Terms of Use applicable to the Services or Sites,
respectively, then the applicable provision of the Terms of Service or Terms of
use shall govern, except as to the extent (if any) otherwise expressly set forth
in either this Privacy Policy or the Terms of Service or Terms of Use.

Collection of Personal Information

The following is a description of our data collection practices, including the
personal information we collect, the sources of that information, the purposes
for which we collect information, and whether we disclose that information to
external parties.

Personal Information is any data that can be used to identify an individual.

Personal Information: The Personal Information that you may be asked to provide
when creating an account, registering, utilizing the Sites or Services, leaving
a product review, contacting customer support, or completing a transaction, may
include, but not be limited to, your first and last name, mailing address
(including ZIP code), e-mail address, username, billing contact information, and
telephone.

Sensitive Information: We may collect sensitive information including but not
limited to gender, race, financials, and account login.

Payment Information: When purchasing the Services or products online, you will
be asked to provide payment information.

Social Media: We collect your social media handle and basic account information
when you interact with our services through social media.

Numerical Identifier: We collect a unique numerical identifier which is
automatically assigned to you by a first-party cookie when you use our Site, to
identify you, provide our Services, keep you logged in to our Site, prevent
fraud, and provide you with targeted information and offers.

Geolocation Data: We may collect certain information about your access to and
use of the Sites and the Services, such as the name of the Internet service
provider and the Internet Protocol (IP) address through which you access the
Internet, the dates and times that you access the Sites, and the Services, the
pages that you view while at the Sites, information on how you interact with the
Sites, and the Internet address of the website from which you linked to the
Sites. Information regarding your computer system configuration and operating
system is also gathered. This information is used by us to help analyze trends,
enhance your experience on the Sites, send targeted advertisements, and to
improve and administer the Services.

You may opt-out of location-based services at any time by editing this setting
at the device level or by submitting your request through the Consumer Data
Request Form (Opens in a new tab).

Commercial Information : Brother and its affiliates may also collect information
from and about your use of our products and the devices connected to the
products including, but not limited to, the printer model, serial number, Device
ID, the device location, usage data and operating information (collectively,
“ Device Data”). Our collection of Device Data is enabled by the software
embedded in our products. You may opt-out of such collection by following the
instructions in the End User License Agreement for the software. We use this
information to monitor your use and the effectiveness of our Services, to
identify you, and to provide you with targeted information and offers.

Testimonials : We also display personal testimonials of customers on our Sites
in addition to other endorsements. If you wish to update or delete your
testimonial, please submit your request through the Consumer Data Request
Form(Opens in a new tab).

Promotional Materials : If you receive newsletters or promotional e-mails from
us, we may collect additional information about you through the use of and
interaction with customized links or similar technologies to determine whether
the e-mail was opened and for how long, and which links were utilized by you, in
order to provide you more focused e-mail communications or other information. We
may also use third party service providers for these data collection and
delivery activities.

Use of Personal Information

Provision of Services: Brother may use your Personal Information to deliver and
provide the Services you request, provide you with more effective customer
service, to improve the Sites and the Services, and to make the Sites easier to
use by eliminating the need for you to repeatedly enter the same information, or
by customizing the Sites and Services to your preferences or interests, among
other uses.

Registration Information: We use your registration information to validate
users, manage subscriptions, recall user settings (address book etc.) deliver
Services, support, and improve the Services, and for our internal process
evaluations. You may abandon registration at any time before completing the
registration process.

Promotional Purposes: With regard to Personal Information that is collected
during the registration process from our users, upon completion of the
registration process, user will receive email correspondence which provides the
user the option not to receive communications from Brother regarding its
Services and other product information. If you do not wish to receive such
communications, you may opt-out or unsubscribe per this email. We present the
OPT-OUT option to users in all marketing communications, except for system or
service notifications, such as receipts, confirmation emails and customer
service updates that are considered necessary to provide the Services to you.

Processing Payments: The payment information that you provide when purchasing
products or the Services is used only to facilitate payments and transactions.

Surveys and Contests: Occasionally we may invite you to participate in surveys
or contests. Participation in these surveys or contests is completely voluntary
and the user therefore has a choice of whether or not to disclose Personal
Information. The requested Personal Information usually includes contact
information (such as name and shipping address), and demographic information
(such as zip code), but the specific Personal Information collected in any
survey may vary. Personal Information will be used by the contest or survey
sponsors to notify the winners and award prizes and as otherwise provided in the
applicable contest rules. You should carefully review the rules of each survey
or contest in which you participate, as they may contain additional important
information about Brother’s or a sponsor’s use of your Personal Information. To
the extent that the terms and conditions of such rules concerning the treatment
of your Personal Information conflict with this Privacy Policy, the terms and
conditions of such rules shall control. We will not share the Personal
Information you provide through a contest or survey with other third parties
unless we give you prior notice and choice.

Social Media: We use data collected through social media to improve our
services, respond to your requests or complaints, and send information and
advertisements to you.

SMS Messages: If you opt in to receiving delivery status updates for your order
via SMS, you consent to us using the telephone number you have provided in
connection with your order for this purpose. We may also share your phone number
with service providers who facilitate the updates. Messaging and data rates may
apply.

Consolidated User Data: Brother may combine your Personal Information with data
collected about your activity on our Sites and Services using Tracking
Technologies, Device Data, and, if you register for an account, your
registration information (the “Consolidated User Data”). We will use and share
your Consolidated User Data for the purposes described elsewhere in this Privacy
Policy and for the purpose of customizing your user experience on the Sites and
Services by targeting advertisements, offerings, and content to your interests.
Brother will use your Consolidated User Data on the Sites, Services, and
applications, and not for purposes of tracking your activity on the Internet.

User Preferences: We may use your information to analyze your actual or likely
preferences through a series of computer processes. On some occasions, we may
add our observations to your internal profile. We use this information to gauge
and develop our marketing activities, measure the appeal and effectiveness of
our services, applications, and tools, and to provide you with targeted
information, advertisements, and offers.

Disclosure and Sharing of Your Personal Information

Brother may disclose user Personal Information in the following ways:

 * To comply with any law, regulation, or litigation; or,
 * To protect and defend the property rights of Company and its affiliates; or,
 * To act in urgent circumstances to protect the personal safety of any officer,
   director, employee, consultant, agent or representative of Company, any user
   of Company products or services including without limitation the Site and the
   Services, or any member of the public; or,
 * For reasons of national security, law enforcement or other issues of public
   importance.
 * In the event Company goes through a business transition or transaction, such
   as a merger, acquisition by another company, or sale of all or a portion of
   its assets, in which case user Personal Information will likely be among the
   assets transferred. You will be notified via email and/or prominent notice on
   our Web site for 30 days of any such change in ownership or control of your
   Personal Information.
 * We may also disclose your Personal Information to any other third party with
   your prior consent.

Brother may share your information with:

 * Service Providers : Our contractors, service providers, and other third
   parties we use to support our business may have access to your information to
   help carry out the services they are performing for us, such as: creating,
   maintaining, hosting, and delivering of our Site and our Services; conducting
   marketing, handling payments, order fulfillment; administering contests;
   conducting research and analytics; gathering information you provide in
   connection with your inquiries; and customer service.
 * Partners : Depending on the partnership, we may share certain information
   including contact information (at your direction), identification and
   demographic information, transactional information, user-generated content
   that you provide, research and feedback, device information and identifiers,
   connection and usage information, public and commercial information, and
   social media information. Partners may use your information pursuant to their
   own policies.
 * Social Media Networks : We may share your information with social media
   networks for example, if you click on a Facebook “like” button on our Site,
   the “like” may appear on your Facebook account. Or you may choose to share
   information directly on these networks using plug-ins for sharing. To control
   this sharing of information, please review and adjust your privacy settings
   for the relevant social media network. Depending on your privacy settings and
   actions on such network, we may share contact information, identification and
   demographic information, user-generated content, device information and
   identifiers, connection and usage data, and social media information.
 * Advertisers, Advertising Networks, and Other Third Parties : We may share
   information about how you use the Services and interact with content or ads
   to better tailor services, products, marketing, and advertising on our
   Services and on third-party platforms. To enable these purposes, we may share
   certain demographics information, device information and identifiers,
   connection and usage data, geolocation data, public and commercial
   information, and social media information.

Updating Your Personal Account Information

If you are a user who registers an account with us, you may amend or update
inaccurate or incomplete Personal Account Information, request deletion of such
Personal Account Information, or request that we no longer use it. If your
Personal Information changes, it is your responsibility and obligation to update
it within your Account. If you wish to change, review, delete or update your
Personal Account Information, you can do so by logging onto your “My Account”
page. You can access or update your Personal Account Information and
communication preferences we have on file. If you require assistance in updating
or accessing your Personal Account Information, or if you would like to request
that your account be marked as inactive, please submit your request through
the Consumer Data Request Form(Opens in a new tab).

Security of Your Personal Information

We are committed to protecting the security of your Personal Information. We use
a variety of security technologies and procedures to help protect your Personal
Information from unauthorized access, use or disclosure. For example, we store
the Personal Information you provide to us on computer servers with limited
access by others. When you transmit sensitive Personal Information (such as a
credit card number) over the Internet, this information is transmitted through
the use of Secure Socket Layer (SSL) encryption or other technologies. The
Personal Information that you provide to Company in connection with registering
as a user of the Site or the Services (such as your name and e-mail address) is
protected in several ways. For example, your access to your registration
information is available through a password and a unique customer ID which is a
valid e-mail address provided by you. This password is encrypted. We recommend
that you do not divulge your password to anyone. In addition, your registration
information resides on secure servers accessible to only selected Company
personnel. Company encrypts your Personal Information and strives to prevent
unauthorized parties from viewing such information when it is transmitted to
Company. We utilize security data security methods appropriate to the risks
presented. No method of transmission over the Internet, or method of electronic
storage, is 100% secure, however. Therefore, we cannot guarantee its absolute
security. If you have any questions about security on our Web site, please
submit your request through the Consumer Data Request Form(Opens in a new tab).

We will retain and use your Personal Information as disclosed in this policy and
otherwise as reasonably necessary to comply with our legal obligations.

Tracking Technologies

We and our marketing partners, affiliates, or analytics or service providers,
use technologies such as cookies, beacons, tags, scripts, or similar
technologies to analyze trends, administer the Sites, track users’ movements
around the Sites, and to gather demographic information about our user base as a
whole. We may receive reports based on the use of these technologies by these
companies on an individual and aggregated basis.

One of the primary purposes of cookies is to help the Sites recall your
information about you to deliver relevant content and ease navigation when you
return to the Sites. Users can control the use of cookies at the individual
browser level. If you reject cookies, you may still use our Sites and Services,
but your ability to use some features or areas of the Sites and Services may be
limited.

In addition to cookies, the Site gathers certain information about users
automatically that is stored in log files. This information includes IP/Internet
address of your computer, your browser version, referring URLs and general web
visitor information used by our web traffic reporting tools. This information
may be linked to your registration information, and your navigation around the
Sites may be tracked. We use this information to understand how the Sites are
being used so that we can improve the Sites and offer appropriate products and
services to our customers.

We use clear gifs in our HTML-based emails to count traffic from users who link
to the Sites from the e-mails or determine readership statistics. This allows us
to gauge the effectiveness of certain communications and the effectiveness of
our marketing campaigns.

We also use Local Storage Objects (LSOs) such as HTML5 and Flash to store
content information and preferences. Third parties with whom we partner to
provide certain features on our Sites or display advertising based upon your Web
browsing activity use HTML 5 to collect and store information. Various browsers
may offer their own management tools for removing HTML5 LSOs. Learn how to
manage privacy and storage settings for Flash cookies(Opens in a new tab).

We partner with a third party to either display advertising on our Sites or
manage our advertising on other sites. Our third party partner may use
technologies such as cookies to gather information about your activities on our
Sites and other sites in order to provide you advertising based upon your
browsing activities and interests. If you wish to not have this information used
for the purpose of serving you interest-based ads, you may opt-out(Opens in a
new tab). (or if located in the European Union(Opens in a new tab)). Please note
this does not opt you out of being served ads. You will continue to receive
generic ads.

Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC
(“ Google”), to track and monitor how you use our Sites. In connection with use
of Google Analytics, we use cookies to distinguish unique users by assigning a
randomly generated client ID that is used to monitor and calculate visitor,
session and campaign data for the Sites analytics report. We may also implement
Google Analytics Demographics and Interest Reporting, a feature of Google
Analytics Advertising, to help us understand the demographics and interests of
our Sites’ users. In connection with use of Google Analytics Advertising, our
Sites and third-party vendors, including Google, use first-party cookies (such
as the Google Analytics cookie) or other first-party identifiers, and
third-party cookies (such as Google advertising cookies) or other third-party
identifiers together.

For more information about how Google handles your information, please
see www.google.com/policies/privacy/partners (Opens in a new tab).

If you would like to prevent your data from being collected and processed by
Google Analytics, you can opt-out from Google Analytics by downloading and
installing the Google Analytics’ Opt-out Add-on (Opens in a new tab).

Links to Other Web Sites

The Sites may contain links to third party websites. This Privacy Policy applies
solely to the Sites, the Services, and to the Personal Information collected.
You acknowledge and agree that Company is not responsible for the privacy
practices or the content of third party websites, for your use of any third
party websites, or for any intended or unintended consequences of such use. We
encourage you to carefully read the privacy statement of any Web site you visit.
Please understand that some sites provide geographic choices when you enter the
Site. Upon selecting a geographic area, however, you may be redirected to a
different site, with a different privacy policy.

Children

The Sites and Services are intended for general use audiences and are not
directed to children under the age of 13. Brother does not knowingly collect,
disclose or use any Personal Information of individuals under 13 years of age.
If we become aware that any user under the age of 13 has provided Personal
Information to us, we will immediately delete such information.

International Visitors

The Sites and Services are hosted in the United States and all data collected
from them are stored and processed in the United States. If you are visiting the
Sites or using the Services from a non-US country that has privacy laws
different from the United States, you understand and agree that Brother may
collect, maintain, and process your data in the United States.

To facilitate our operations, we may transfer, store and process your Personal
Information (as defined below) in jurisdictions other than where you live,
including in the United States. Laws in these countries may differ from the laws
applicable to your country of residence. For instance, if you are a European
Economic Area (EEA) data subject and your Personal Information is shared with
our affiliates, partners, or third-party service providers acting on our behalf
outside of the EEA, then it is done so pursuant to necessary means to ensure an
adequate level of protection.

Brother International Corporation (and its subsidiary companies Brother
Industries (U.S.A.), Inc. and Brother Mobile Solutions, Inc.) (collectively
“Brother”) complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the
UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework
(Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Brother has
certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data
Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the
processing of personal data received from the European Union in reliance on the
EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK
Extension to the EU-U.S. DPF. Brother certified to the U.S. Department of
Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles
(Swiss-U.S. DPF Principles) with regard to the processing of personal data
received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any
conflict between the terms in this privacy policy and the EU-U.S. DPF Principles
and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more
about the Data Privacy Framework (DPF) program, and to view our certification,
please visit https://www.dataprivacyframework.gov/(Opens in a new tab).

Brother is responsible for the processing of personal data it receives, under
the Data Privacy Framework, and subsequent transfers to a third party acting as
an agent on its behalf. Brother complies with the Data Privacy Framework
Principles for all onward transfers of personal data from the EU, United
Kingdom, and Switzerland, including the onward transfer liability provisions.

The Federal Trade Commission has jurisdiction over Brother’s compliance with the
EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S.
DPF, and the Swiss-US Data Privacy Framework (Swiss-U.S. DPF). In certain
situations, Brother may be required to disclose personal data in response to
lawful requests by public authorities, including for the purpose of meeting
national security or law enforcement requirements.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and
the Swiss-U.S. DPF, Brother commits to refer unresolved complaints concerning
our handling of personal data received in reliance on the EU-U.S. DPF and the UK
Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to Truste, an alternative
dispute resolution provider based in the United States. If you do not receive
timely acknowledgment of your DPF Principles-related complaint from us, or if we
have not addressed your DPF Principles-related complaint to your satisfaction,
please visit https://feedback-form.truste.com/watchdog/request(Opens in a new
tab) for more information or to file a complaint. The services of Truste are
provided at no cost to you.

Under certain conditions, more fully described on the Data Privacy Framework
website
at https://www.dataprivacyframework.gov/s/article/How-to-Submit-a-Complaint-Relating-to-a-Participating-Organization-s-Compliance-with-the-DPF-Principles-dpf(Opens
in a new tab), you may invoke binding arbitration when other dispute resolution
procedures have been exhausted.

Assignment

We reserve the right to transfer any and all information that we collect from
users to a third party in the event of any merger, sale, joint venture,
assignment, transfer or other disposition of all or any portion of Brother’s
assets or stock (including without limitation in connection with any bankruptcy
or similar proceedings.

Your Privacy Rights

Right to Access Information

You have the right to request access to Personal Information collected about you
and information regarding the source of that information, the purposes for which
we collect it, and the third parties and service providers with whom we share
it. To protect our customers’ Personal Information, we are required to verify
your identity before we can act on your request.

Right to Request Deletion of Information

You have the right to request in certain circumstances that we delete any
Personal Information that we have collected directly from you. To protect our
customers’ Personal Information, we are required to verify your identity before
we can act on your request. We may have a reason under the law why we do not
have to comply with your request, or why we may comply with it in a more limited
way than you anticipated. If we do, we will explain that to you in our response.

Right to Opt-Out of Sale of Personal Information

Brother does not sell your Personal Information; however, to the extent that we
have third party interest-based advertising on our Site, you may opt-out(Opens
in a new tab). (or if located in the European Union(Opens in a new tab)).

Right to Information Regarding Participation in Data Sharing for Financial
Incentives

We may run promotions from time to time whereby we incentivize a consumer to
share certain pieces of information with us; for example, we may offer a
one-time discount if consumers sign up for our email marketing list.
Participation in these incentives is voluntary and you may opt out of the data
sharing at any time.

California's Shine the Light Act Rights

Residents of the California also have the right to request information regarding
third parties to whom the company has disclosed certain categories of Personal
Information during the preceding year for the third parties’ direct marketing
purposes.

How to Submit a Request

You may submit a request to exercise your rights through one of the following
means:

1) By filling out a Consumer Data Request Form (Opens in a new tab).

2) By calling us at 1-855-996-0289, Monday through Friday during the hours of
6:00 AM to 3:00 PM Pacific Time.

We will provide a response to your request within forty-five (45) days.

Before complying with a Right to Access or Right to Delete request, we will
first contact you to verify your identity.

You may also designate someone else to make a request on your behalf. To protect
your information, we will ask for a signed permission from you authorizing the
other person to submit a request on your behalf. We will contact you to verify
your identity before we respond to your authorized agent’s request.

Company Contact Information

If you have questions regarding this Privacy Policy, please submit your request
through the Consumer Data Request Form(Opens in a new tab).

You may also contact us at Brother International Corporation, Attn: Legal
Department, Data Privacy, 200 Crossing Blvd, Bridgewater, NJ 08807.

In your correspondence, please ask your question in detail. We will investigate
your question or concern and will use commercially reasonable efforts to
promptly provide an answer or otherwise to determine and remedy the problem. We
will reply to you by the same method by which you contacted us.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise
the “Last Updated” date at the top of the Privacy Policy. We encourage you to
periodically review this Privacy Policy to stay informed about our policies and
procedures concerning privacy, including how we are helping to protect the
Personal Information we collect. Your continued use of the Site and Services
constitutes your agreement to and acceptance of this Privacy Policy and any
updates. You will be deemed to have been made aware of, and will be subject to,
any changes to the Privacy Policy immediately upon the posting of notice of such
changes on the Site.

 * Products for Business
 * Products for Home


BROTHER SUPPORT

 * Product Support
 * Product Support Assistant
 * Terms of Sale(Opens in a new tab)
 * Product Registration
 * Search Supplies/Accessories
 * Ordering & Shipping Information
 * Ordering & Account FAQs
 * View Order Status
 * Warranty & Extended Warranty Information
 * Recall Information
 * Return Policy
 * 
 * Security Support Information(Opens in a new tab)
 * Contact Brother


CORPORATE INFORMATION

 * About Brother International Corporation
 * Environmental Programs
 * Corporate Social Responsibility
 * Diversity, Equity, and Inclusion
 * Corporate News
 * Careers(Opens in a new tab)


RESOURCES

 * Work from Home Hub
 * Create at Home Hub
 * Social Media Hub
 * Stitching Sewcial Blog
 * Brother Crafts Blog


PARTNERSHIP OPPORTUNITIES

 * Partner Programs
 * Software Developer Program(Opens in a new tab)
 * Dealer Support Portal(Opens in a new tab)


ABOUT THIS WEBSITE

 * Privacy Policy
 * Terms of Use
 * Site Map
 * Accessibility Statement
 * Do Not Sell My Personal Information(Opens in a new tab)

(Opens in a new tab)

 * Global Network
 * Privacy Policy
 * Careers

© 2023 Brother. All Rights Reserved

X


COOKIE SETTINGS

We use cookies on our site. Some of these cookies are necessary, while others
help us to improve your experience by providing insights into how the site is
being used. We also share information about your use of our site with our social
media, advertising and analytics partners. You can find out more and control
your cookie preferences at any time in Cookie Settings. By using our site you
accept the terms of our Privacy Policy (Opens in a new tab)(Opens in a new tab)

Accept All Cookies
Cookie Settings
Give Feedback