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WELCOME TO THE ID.ME INTERNAL REVENUE SERVICE HELP SITE


ID.me is a trusted technology provider of the Internal Revenue Service (IRS)
that provides secure identity verification for its digital services. Helping you
successfully complete the authentication process is our priority.



HOW CAN WE HELP YOU?




ABOUT ID.ME





General Information


 * WHO IS ID.ME?
   
   


 * WHAT DOES ID.ME DO FOR THE IRS?
   
   


 * DO I NEED TO VERIFY MY IDENTITY FOR THE IRS?
   
   


 * WHY AM I BEING ASKED TO SHARE MY INFORMATION?
   
   


 * WHY DOES ID.ME ASK FOR MY SOCIAL SECURITY NUMBER?
   
   


 * DOES ID.ME VERIFY INDIVIDUALS UNDER 18 YEARS OLD FOR THE IRS?
   
   

> Obtener mas información sobre el IRS e ID.me aquí.

Get Started


 * HOW DO I VERIFY MY IDENTITY FOR THE IRS?
   
   


 * HOW DO I ACCESS THE IRS?
   
   


 * HOW DO I UPGRADE OR RE-VERIFY MY ID.ME ACCOUNT WITH A VIDEO SELFIE?
   
   


 * WHAT IS MULTI-FACTOR AUTHENTICATION (MFA)?
   
   


 * HOW DO I TAKE AND SUBMIT A SELFIE?
   
   


 * TIPS AND TRICKS ON HOW TO TAKE A GOOD SELFIE?
   
   

Trusted Referee Video Call


 * WHAT IS AN ID.ME TRUSTED REFEREE VIDEO CALL?
   
   


 * WHAT IS A PRIMARY OR SECONDARY DOCUMENT?
   
   


 * HOW DO I CONNECT WITH AN ID.ME TRUSTED REFEREE?
   
   


 * WHERE DO I UPLOAD MY DOCUMENT(S)?
   
   


 * WHY DID I GET AN EMAIL VERIFYING MY IDENTITY WITH AN ID.ME TRUSTED REFEREE?
   
   

Account Management


 * HOW DO I MANAGE THE EMAIL ADDRESS(ES) IN MY ID.ME ACCOUNT?
   
   


 * HOW DO I UPDATE MY ID.ME PROFILE?
   
   


 * HOW DO I RESET MY ID.ME PASSWORD?
   
   


 * HOW DO I UNLOCK MY ACCOUNT?
   
   


 * HOW DO I DELETE MY ID.ME ACCOUNT?
   
   

Troubleshooting


 * WHAT IS A CP303 NOTICE?
   
   


 * WHAT IS ERROR CODE 2001?
   
   


 * HOW CAN I SOLVE COMMON TECHNICAL ISSUES?
   
   


 * WHY WEREN'T MY IDENTITY DOCUMENTS ACCEPTED?
   
   

Privacy and Security


 * ID.ME PRIVACY BILL OF RIGHTS
   
   


 * HOW DOES ID.ME PROTECT MY INFORMATION?
   
   

User Guides


 * HOW TO VERIFY YOUR IDENTITY FOR THE IRS


 * HOW TO VERIFY YOUR IDENTITY ON A VIDEO CALL


 * HOW TO UPGRADE YOUR ACCOUNT FOR THE IRS

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ID.me simplifies how individuals prove and share their identity online.



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