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ELEMENT'S NEW MAINTENANCE PLATFORM

Home / Maintenance Platform Information
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ELEMENT'S NEW MAINTENANCE PLATFORM

When a request for repair exceeds Element’s authorization limit, you will
receive an email requesting approval. 

Learn how!


THREE EASY STEPS TO ACTION AN ELEMENT APPROVAL REQUEST


TROIS ÉTAPES FACILES À SUIVRE... POUR RÉPONDRE À UNE DEMANDE D’APPROBATION
D’ELEMENT


ABOUT THE NEW MAINTENANCE PLATFORM

The launch of our new Maintenance platform demonstrates Element’s dedication to
delivering a consistent, superior client experience. We are replacing our legacy
Maintenance application with new, state-of-the-art technology that
electronically integrates with our vast U.S. and Canadian repair shop network -
providing tangible benefits to you and your fleet.

Just a few things you will experience

 * Real-time pre-Authorization and odometer validation of under-card limit
   repairs improving PM compliance reporting and billing accuracy
 * Accuracy and consistency of client policy enforcement, improving repair
   decisioning resulting in potential cost savings
 * Enhanced cycle time reporting from repair through billing

During the transition…

Until all repairs are migrated on to the new system, you will receive
Maintenance alerts in a new format for onboarded suppliers and the existing
format for all other suppliers. One of the new features will be the ability to
see unit repair history and diary notes for improved decisioning.

English: View our new maintenance alert user guide.

French: View our new maintenance alert user guide.


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