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https://www.aoki-style.com/feature/ews/reserve/?utm_source=mail&amp%3Butm_medium=hansoku_mail&amp%3Butm_campaign=mailMT240527infllsmapay&amp%3Butm_content=ews_click-and-reserve_footerCont

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 * Staff Snap
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 * Men’s
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Content

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Guide/Information

 * AOKI service
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 1. Top > 
 2. Special Features/Campaigns > 
 3. item reservation Service ｜AOKI Easy Web Shop

"I want to try on clothes before deciding!" "I can't buy clothes because I don't
have the size!"
We will solve such problems!

From the app or Online shop
Set aside in advance.
Don't look for products in the store, immediately get the color you want,
You can check the pattern and size.

 1. Actually the product
    "Look" "Try on"
    From
    I can judge!
    
    
    
    You can't even imagine the Outfit unless you actually wear it. In such a
    case, you can try it on at the store by leaving it, and consult with the
    staff before purchasing.

 2. By advance reservation
    You can save time!
    
    
    
    If you make a reservation in advance, the staff will reserve it at the
    store. You don't have to secure your size before going to the store and look
    for products after going to the store.



HOW TO USE

1. SELECT "LOGIN"

"" At the top right of the pageLogin"clickTapTo do.
The humanoid icon is a landmark.

2. LOG IN TO MY PAGE.

When the login page is displayed,
「Email Address」「Password"Enter the.
「Email Address」「PasswordAfter completing the input, click the "Login"
button.clickTapplease.

3. I WANT TO CHECK THE STOCK OR RESERVE IT
OPEN THE PRODUCT PAGE

「Check and store store inventory"clickTapTo do.

4. CHECK INVENTORY / GO TO ITEM RESERVATION PAGE
MOVING

「Check store inventoryPage is displayed, select the details of the product you
are looking for.

You can narrow down your search by nearby stores or prefecture.
You can check the store's stock here. If you want to reserve an item, click
"item reservation"clickTapTo do.

5. RESERVE A RESERVE

「item reservationWhen the page is displayed,
Be sure to select the "desired date and time of your visit".
If the reservation details are correct, "make a reservation"clickTapTo do.

6. ITEM RESERVATION COMPLETED

「We accepted the item reservationMessage is displayed.
* At this point, the reservation has not been confirmed. "Reservation completion
notification emailPlease visit us after confirming.

7. TO YOUR NEAREST AOKI STORE

Selected"Date and time of your desired visitPlease come to the storeReservation
completion notification emailPlease show it to the store staff.
* If someone other than you visits the store, please forward the reserve
notification completion email.
* This service is limited to Online shop To useLoginOrMember RegistrationIs
required.
* The Retail price and set contents may differ Online shop and the store.
set sale price may differ between when you make a reservation and when you come
to the store.
* Retail price and sale details are subject to change without notice.
* Please note that the business hours and holidays of stores in commercial
facilities are the same as those of the facilities.
* There is a charge for shopping bags. Thank you for your cooperation in
bringing your own bag.

FAQ

Can I cancel an order once I have booked it?

You can cancel from My Page.
Go to My Page> Usage status of reservation reservation service > Order details
in progress > Reservation cancellation > Cancel reservation

Is it possible to change the reserved schedule and store?

You need to cancel your reservation once.
We apologize for the inconvenience, but please cancel your order from My Page
and place a new order.
Go to My Page> Usage status of reservation reservation service > Order details
in progress > Reservation cancellation > Cancel reservation
Even if the reservation date does not change, the product will be reserved for 7
days from the specified scheduled visit date and time.
Please note that it will be canceled after 7 days.
* If you do not specify the scheduled visit date and time, or if it exceeds 7
days from the delivery of the "Reservation Completion Notification" email, it
will be canceled.

I haven't received the storage completion notification email.

Please check that the email address registered as Customers If there are no
mistakes, we will check at the Customer Service Desk

CUSTOMERS USING FREE MAIL]

In free mail such as Yahoo Mail, Hotmail, Gmail, the mail from us may be
mistaken as the junk mail and put in the "Junk mail" folder. (The item name may
differ depending on the mailer.)
If you do not receive the reply email from us, please check that it is not in
the "Junk Email" folder.

CUSTOMERS USING MOBILE MAIL]

Please enable your mobile device to receive internet emails and turn off the
blocking of designated domains. (All emails from us are sent from the domain
"aoki-style.com")
At the same time, please cancel the rejection of domain designation. (All emails
from us will be sent from the aoki-style.com domain.)



■ HOW TO SET EACH CARRIER "DOMAIN SPECIFIED RECEPTION"CLICK HERE, 

In addition, the following addresses cannot send reply mails.
1) Email address starting with ". (Period)" (Example: .ao @ docomo.ne.jp).
2) An email address in which ". (Period)" immediately precedes @ (eg ao. @
docomo.ne.jp).
3) An email address in which ". (Period)" is used continuously (Example: ao..ki
@ docomo.ne.jp).

While these kinds of emails are valid with Japanese carriers such as docomo and
au, they are considered invalid email addresses by worldwide internet standards
(RFCs) and may be a cause of problems with receiving emails.



Customer Service Desk

Is it possible to order products from a designated store?

I'm sorry. With the reserve reservation service, items that are not in the store
cannot be ordered.
Please contact the store of your choice.

I can't make a reservation even though the store is in stock.

I'm sorry. Some products are not covered by the reserve reservation service.
Please contact the store of your choice.

I made a reservation but received a cancellation email.

I'm sorry. If it is sold on the same day, we may not be able to secure the
stock.

Is it possible to reserve one point?

You can reserve up to 3 items per person. Please make a reservation one by one.

Membership registration (login) is required to use the item reservation service.

To use the item reservation service
Membership registration (login) is required



 * New member registration (free)
 * member login

OTHER RELATED SERVICES

 * 
 * 




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PAGE TOP

User Guide

 * User's guide Top
 * Size guide
 * Item Alterations
 * [Payment Methods]
 * Shipping
 * Cancellation / Return / Exchange

AOKI service

 * AOKI service Top
 * Membership
 * About Point
 * Chat Styling service
 * Store pick-up service
 * item reservation service
 * AOKI rental service
 * Services for corporate Customers

Corporate Information

 * Corporate information Top
 * Company Overview
 * For Shareholders and Investors
 * Fresh Grads Recruitment
 * Midway, part-time job
 * For Companies and Corporations

 * FAQ
 * Inquiries
 * Member Agreement
 * Privacy Policy
 * Social Media Policy
 * Customer Harassment Policy
 * Display based on the Specified Commercial Transactions Law

 * User Guide Click here for how to use the Online shop
   We will inform you about the delivery date, payment method, returns /
   exchanges, size, repair, etc.
 * FAQ Introducing frequently asked questions and answers (Q & A).
 * Inquiries Online shop and stores
   If you have any questions, please feel free to contact us.

Displayed Prices Pricing Suits, Formal, coats, Jacket, and women's bottoms are
available from 2024.01.22 to 2024.06.30.
Our old prices for products sold for four weeks or more and products other than
those listed above are our old prices that have been sold for a considerable
period of time recently. WEB Price Retail pricing at the AOKI online shop.
*Retail prices and sale content may differ with those at physical stores.

User Guide

 * User's guide Top
 * Size guide
 * Item Alterations
 * [Payment Methods]
 * Shipping
 * Cancellation / Return / Exchange

AOKI service

 * AOKI service Top
 * Membership
 * About Point
 * Chat Styling service
 * Store pick-up service
 * item reservation service
 * AOKI rental service
 * Services for corporate Customers

Corporate Information

 * Corporate information Top
 * Company Overview
 * For Shareholders and Investors
 * Fresh Grads Recruitment
 * Midway, part-time job
 * For Companies and Corporations

 * FAQ
 * Inquiries
 * Member Agreement
 * Privacy Policy
 * Social Media Policy
 * Customer Harassment Policy
 * Display based on the Specified Commercial Transactions Law

Official Social Media Accounts

© AOKI, Inc. ALL RIGHTS RESERVED.





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