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Submitted URL: https://cxuniversity-com.jmailroute.net/x/d?c=41641488&l=4d36ed1c-6560-40e3-8fc3-9bed03765eaf&r=ab6de5fb-7fd2-4b3d-af62-18047beb2f43
Effective URL: https://cxuniversity.com/
Submission: On July 15 via api from US — Scanned from DE
Effective URL: https://cxuniversity.com/
Submission: On July 15 via api from US — Scanned from DE
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Skip to content (484) 254-4052 Call or Text View All Courses * Online Courses * Enterprise Learning * College Credits * Certifications * Blog * Shop * Contact Menu * Online Courses * Enterprise Learning * College Credits * Certifications * Blog * Shop * Contact No products in the cart. $0.00 0 Cart View All Courses HIGHLY RATED CUSTOMER EXPERIENCE CERTIFICATION PROGRAM Since 2015, we’ve been dedicated to building the discipline of Customer Experience with each course passing and professional Customer Experience Specialist (CXS)™ certification. * Ranked as a Top 10 Customer Experience Certification Program by TechTarget. * One of the 10 Best Customer Experience Certification Programs announced by CX Lead. See the Certifications 2022 CXPA IMPACT AWARD WINNER We are honored to be recognized by the Customer Experience Professionals Association (CXPA) during the annual #CXDay celebrations for having an impact on the CX profession! CXU is a global organization, growing the body of professionals in CX and PX, developing experience makers everywhere! Become a CXS Professional LOOK AT WHAT OUR LEARNERS ARE SAYING We are also relentlessly restless! We are driven by a feeling that things are just not good enough. We listen to our customers. We make changes because of their feedback. Some of these changes are significant – we have created new programs, added science-based interactive learning tools, provide easy and effortless access to learning, develop and deliver action learning workshops, and never cease to ask, “What can we do to improve?” The results make us proud – our Net Promoter score (NPS)® is +90! Discover How What is NPS? DEVELOPING EXPERIENCE MAKERS GLOBALLY CX University is building a global alliance of Customer and Patient Experience professionals. Join the Community HIGHLY RATED CUSTOMER EXPERIENCE CERTIFICATION PROGRAM Since 2015, we’ve been dedicated to building the discipline of Customer Experience with each course passing and professional Customer Experience Specialist (CXS)™ certification. * Ranked as a Top 10 Customer Experience Certification Program by TechTarget. * One of the 10 Best Customer Experience Certification Programs announced by CX Lead. See the Certifications 2022 CXPA IMPACT AWARD WINNER We are honored to be recognized by the Customer Experience Professionals Association (CXPA) during the annual #CXDay celebrations for having an impact on the CX profession! CXU is a global organization, growing the body of professionals in CX and PX, developing experience makers everywhere! Become a CXS Professional LOOK AT WHAT OUR LEARNERS ARE SAYING We are also relentlessly restless! We are driven by a feeling that things are just not good enough. We listen to our customers. We make changes because of their feedback. Some of these changes are significant – we have created new programs, added science-based interactive learning tools, provide easy and effortless access to learning, develop and deliver action learning workshops, and never cease to ask, “What can we do to improve?” The results make us proud – our Net Promoter score (NPS)® is +90! Discover How What is NPS? DEVELOPING EXPERIENCE MAKERS GLOBALLY CX University is building a global alliance of Customer and Patient Experience professionals. Join the Community HIGHLY RATED CUSTOMER EXPERIENCE CERTIFICATION PROGRAM Since 2015, we’ve been dedicated to building the discipline of Customer Experience with each course passing and professional Customer Experience Specialist (CXS)™ certification. * Ranked as a Top 10 Customer Experience Certification Program by TechTarget. * One of the 10 Best Customer Experience Certification Programs announced by CX Lead. See the Certifications * * * * GET COURSE DESCRIPTIONS AND PRODUCT OFFERINGS Download Now ONLINE COURSES * CCXP EXAM PREP Rated 0 out of 5 $499.00 Add to cartContinue Loading Done * CX520 MASTERY SERIES Rated 4.93 out of 5 $595.00 – $795.00 Select optionsContinue Loading Done This product has multiple variants. The options may be chosen on the product page * 90 DAYS ROADMAP TO CCXP Rated 0 out of 5 $1,395.00 Select optionsContinue Loading Done This product has multiple variants. The options may be chosen on the product page * PX500 MASTERY BUNDLE SERIES Rated 0 out of 5 Read moreContinue Loading Done Shop Corporate Deals You are ready to breathe new life into your customer experiences. How do you want to get started? Learn More Contact Us Close Shop Now WHAT OUR LEARNERS ARE SAYING As a Contact Center Consulting Systems Engineer for Cisco Systems, one of my responsibilities is to lead business-to-business discussions around customer experience. As such, I decided to lend greater credibility to my messaging by obtaining a Certified Customer Experience Professional (CCXP) certification. Since I was already a member of the Customer Experience Professional Association (CXPA), I knew they had an Authorized Resource and Training Provider program. After reviewing their list of authorized training providers on their website—www.cxpa.org, I decided to enroll in CX University. I am very satisfied with CX University, as it is through their program that I received knowledge in the six core competencies needed to pass the CCXP exam. Further, CX University exceeded my expectations in that each module provided me with information and tools that I could immediately apply in my work. I am immensely grateful to Dr. Latib and his staff for their knowledge, support, insights, and passion. I look forward to an ongoing relationship with the CX University staff, my fellow students, and future students of CX University. I am interested in knowledge and not certification and this has already done it for me. Jeff HurseyContact Center CSE, Cisco Systems I started CXU's online courses a year after working in the Customer Development Unit at the fourth largest bank in Spain. These courses helped me see and understand more holistically how CX works and which KPI's relate to CX strategy. Alfonso Rodríguez Pérez, CXSSystematic Commercial Management, Bankia I was glad to take the CX University courses and they were brilliant. The webinars, videos, self-assessments and all the materials I used really resonated with me and added a huge benefit to my knowledge. I do believe that this was a good opportunity to be a part of this amazing institute, and I’m encouraging all colleagues interested in CX to be part of this excellent CX Journey through CX University. Shadi Jamil Al Swairki, CXSSenior Manager Hospital Services, Bupa Arabia I have been in Customer Experience for the last year and have continuously been looking for Customer Experience Management courses and certifications. The Customer Experience Specialist (CXS) certification has been by far the most comprehensive course I’ve found. The course is extremely content rich and delves into every area of Customer Experience Management. By making use of white papers, articles, videos and interactive activities, the course explains the fundamental elements, all the way through to more current, controversial topics from a wide variety of perspectives. This course has given me a firm foundation from which to take my Customer Experience journey to the next level. On a personal note, Joe Doherty and Sue Mettlin are two of the most diligent and efficient people I have ever corresponded with. They always provide prompt responses to every query and have really assisted to make my experience with this certification a very pleasant one. Estie Van Der Watt, CXSCustomer Success and Services Manager, LAWtrust, an Etion Company, South Africa OUR LEARNERS COME FROM Partner Partner Partner CONTACT US First Name: * Last Name: * Email: * Phone Number: Company: Message: * Δ DEVELOPING EXPERIENCE MAKERS CX University is the only Recognized Training Provider through the CXPA that offers fully online training in Customer Experience. ADVANCING THE CX DISCIPLINE CXU is partnered with Moravian University to give learners access to six graduate business credits like MBA or MHA. NEED HELP? CALL OUR AWARD-WINNING SUPPORT TEAM 24/7 AT (484) 254-4052 CX University is leading the way in Customer Experience training. CONNECT WITH CXU! Facebook-f Twitter Linkedin Youtube CALL OR TEXT Phone: (484) 254-4052 Email: Contact our Info Desk SITE NAVIGATION * Home * About * Blog * Contact * Login to my Online Courses © Copyright 2015 – 2024 CX University. All Rights Reserved | Privacy Policy | Terms & Conditions Facebook-f Twitter Linkedin Youtube This site uses cookies: Read MoreI Agree