www.clearme.com
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2606:4700::6812:b67
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Submitted URL: http://clearme.com/support
Effective URL: https://www.clearme.com/support
Submission: On September 20 via api from US — Scanned from DE
Effective URL: https://www.clearme.com/support
Submission: On September 20 via api from US — Scanned from DE
Form analysis
4 forms found in the DOM/search
<form action="/search" class="search-flex nav-search-flex w-form"><label for="search-3" class="hide">Search</label><input type="search" class="input search-input w-input" maxlength="256" name="query" placeholder="Search…" id="search-2"
required=""><input type="submit" value="Search" class="search-button w-button"></form>
/search
<form action="/search" class="search-flex w-form"><label for="search-3" class="hide">Search</label><input type="search" class="input search-input tablet-search-input w-input" maxlength="256" name="query" placeholder="Search for a page…" id="search"
required=""><input type="submit" value="Search" class="search-button w-button"></form>
Name: wf-form-Support-filters — GET
<form id="wf-form-Support-filters" name="wf-form-Support-filters" data-name="Support filters" method="get" class="center-content" aria-label="Support filters">
<div class="search-reset-wrapper"><input type="text" class="input search-input w-input" maxlength="256" name="Search" fs-cmsfilter-field="*" data-name="Search" placeholder="Search by keyword..." id="Search" required="">
<div class="reset-wrapper">
<div class="underscore-wrapper"><a href="#" fs-cmsfilter-element="reset" class="standard-link remove-button-styles w-button">Reset</a>
<div class="underscore"></div>
</div>
</div>
</div>
</form>
Name: wf-form-Newsletter-Subscribe-Simple — GET
<form id="wf-form-Newsletter-Subscribe-Simple" name="wf-form-Newsletter-Subscribe-Simple" data-name="Newsletter Subscribe Simple" method="get" aria-label="Newsletter Subscribe Simple">
<div>
<div class="w-embed w-script"><!-- FORM: HEAD SECTION -->
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="referrer" content="no-referrer-when-downgrade">
<script type="text/javascript">
document.addEventListener("DOMContentLoaded", function() {
const FORM_TIME_START = Math.floor((new Date).getTime() / 1000);
let formElement = document.getElementById("tfa_0");
if (null === formElement) {
formElement = document.getElementById("0");
}
let appendJsTimerElement = function() {
let formTimeDiff = Math.floor((new Date).getTime() / 1000) - FORM_TIME_START;
let cumulatedTimeElement = document.getElementById("tfa_dbCumulatedTime");
if (null !== cumulatedTimeElement) {
let cumulatedTime = parseInt(cumulatedTimeElement.value);
if (null !== cumulatedTime && cumulatedTime > 0) {
formTimeDiff += cumulatedTime;
}
}
let jsTimeInput = document.createElement("input");
jsTimeInput.setAttribute("type", "hidden");
jsTimeInput.setAttribute("value", formTimeDiff.toString());
jsTimeInput.setAttribute("name", "tfa_dbElapsedJsTime");
jsTimeInput.setAttribute("id", "tfa_dbElapsedJsTime");
jsTimeInput.setAttribute("autocomplete", "off");
if (null !== formElement) {
formElement.appendChild(jsTimeInput);
}
};
if (null !== formElement) {
if (formElement.addEventListener) {
formElement.addEventListener('submit', appendJsTimerElement, false);
} else if (formElement.attachEvent) {
formElement.attachEvent('onsubmit', appendJsTimerElement);
}
}
});
</script>
<link href="https://clearme.tfaforms.net/dist/form-builder/5.0.0/wforms-layout.css?v=ee2f236dc2e33b6522292c82c130e671dca513b2" rel="stylesheet" type="text/css">
<link href="https://clearme.tfaforms.net/uploads/themes/theme-22.css" rel="stylesheet" type="text/css">
<link href="https://clearme.tfaforms.net/dist/form-builder/5.0.0/wforms-jsonly.css?v=ee2f236dc2e33b6522292c82c130e671dca513b2" rel="stylesheet" title="" type="text/css">
<script type="text/javascript" src="https://clearme.tfaforms.net/wForms/3.11/js/wforms.js?v=ee2f236dc2e33b6522292c82c130e671dca513b2"></script>
<script type="text/javascript">
wFORMS.behaviors.prefill.skip = false;
</script>
<script type="text/javascript" src="https://clearme.tfaforms.net/wForms/3.11/js/localization-en_US.js?v=ee2f236dc2e33b6522292c82c130e671dca513b2"></script>
<!-- FORM: BODY SECTION -->
<div class="wFormContainer" style="max-width: 800px; width:auto;">
<div class="wFormHeader"></div>
<style type="text/css"></style>
<div class="">
<div class="wForm" id="13-WRPR" dir="ltr">
<div class="codesection" id="code-13">
<style>
/*#region form styling*/
/*you're goging to see a lot of !important tags, they are useful to override FormAssembly styling*/
/*Importing google font in FormAssembly*/
@import url("https://fonts.googleapis.com/css2?family=Darker+Grotesque:wght@600&display=swap");
.wfContentSection>div,
/*Dev selector*/
form>.section.inline.group
/*Prod selector*/
{
display: flex;
flex-wrap: wrap;
max-width: 800px;
justify-content: space-around;
}
/*Set size of inputs to max container*/
.wForm .inputWrapper {
width: 100%;
}
/*Setting up fields styling*/
input.required:not(.choices):not(select):not(.wfAutosuggest),
select,
textarea.required:not(.choices):not(select):not(.wfAutosuggest) {
border-radius: 4px;
background-color: #edf0f5 !important;
border: 1px solid transparent !important;
min-height: 50px;
font-size: 20px;
letter-spacing: 0.16px;
transition: color 0.3s;
box-shadow: 0 8px 14px 0 rgb(0 0 0 / 4%);
width: 100% !important;
}
.label {
display: block;
font-family: "Darker Grotesque", sans-serif !important;
font-weight: 600 !important;
font-size: 20px;
line-height: 100%;
margin: 0 0 11px !important;
letter-spacing: 1.71px;
color: #5a6066;
transition: color 0.3s;
}
/*Styling field wrapper*/
.wfContentSection>div>.wfContent,
/*Dev selector*/
.wForm .inline div.oneField
/*Prod selector*/
{
width: 50%;
/*simulate half column*/
}
/*Grow last element in form | remove this section if you want a smaller and centralized field*/
.wForm .inline div.oneField:last-of-type,
.section.inline.group div.wfContent:last-of-type {
width: 100% !important;
}
/*Fix width on formassembly preview*/
#preview .wForm .inputContainer,
.wForm .oneFieldWrapper {
width: 100%;
}
/*Make form responsive on smaller screens*/
@media all and (max-width: 610px) {
.wfContentSection>div>.wfContent,
/*Dev selector*/
.wForm .inline div.oneField
/*Prod selector*/
{
width: 100%;
}
}
/*#endregion form styling*/
/*#region Submit button styling*/
.actions {
display: flex;
flex-direction: row;
justify-content: center;
}
div.actions>input {
height: 4em;
border-radius: 100px !important;
width: fit-content;
background: #041a55 !important;
}
/*#endregion Submit button styling*/
</style>
</div>
<div id="tfa_5" class="section group">
<div class="oneField field-container-D labelsRemoved " id="tfa_4-D">
<div class="inputWrapper"><input aria-required="true" type="text" id="tfa_4" name="tfa_4" value="" placeholder="Your Email" title="" class="validate-email required"></div>
</div>
</div>
<div class="actions" id="13-A"><input type="submit" data-label="Submit" class="primaryAction" id="submit_button" value="Submit"></div>
<div style="clear:both"></div>
<input type="hidden" value="13" name="tfa_dbFormId" id="tfa_dbFormId"><input type="hidden" value="" name="tfa_dbResponseId" id="tfa_dbResponseId"><input type="hidden" value="53a703d8241f83e02ece87edad65334b" name="tfa_dbControl"
id="tfa_dbControl"><input type="hidden" value="" name="tfa_dbWorkflowSessionUuid" id="tfa_dbWorkflowSessionUuid"><input type="hidden" value="2" name="tfa_dbVersionId" id="tfa_dbVersionId"><input type="hidden" value=""
name="tfa_switchedoff" id="tfa_switchedoff">
</div>
</div>
<div class="wFormFooter">
<p class="supportInfo"><br></p>
</div>
<p class="supportInfo">
</p>
</div>
</div>
</div>
</form>
Text Content
Download the free CLEAR app today to find locations and more. How It WorksWhere We AreBusiness & PartnershipsReserve powered by CLEARSupport & FAQs Search Search Sign In Search Get CLEAR Support & FAQs ACCOUNT SELF-SERVICE Upgrade or Reactivate CLEAR Plus Add or Remove Family Members Change CLEAR Plus Renewal Settings Link Airline Loyalty Accounts Update Billing Information View or Print Receipts FILTER FAQS BY CATEGORY Reserve powered by CLEAR CLEAR Plus Membership Partners TSA PreCheck® Privacy & Trust Sports & Events Health Pass Digital Vaccine Card SEARCH OUR FAQS TO FIND WHAT YOU NEED. Reset Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. WHERE CAN I MANAGE MY ACCOUNT? Visit my.clearme.com to manage your membership: • Upgrade & reactivate membership • Add or deactivate family members • Cancel or adjust renewal settings • Update billing information • View and print receipts Visit a CLEAR airport location and scan your valid photo ID to: • Update name, date of birth, & address • Update your eyes and fingerprints This is some text inside of a div block. CLEAR Plus Membership WHAT IS CLEAR PLUS? CLEAR Plus is our airport membership. With CLEAR Plus, you can move faster through airport security nationwide in our designated Lanes at TSA checkpoints. Our friendly Ambassadors help you verify your identity at a CLEAR Pod—no need to pull out your ID—so you can save time and avoid big lines. This is some text inside of a div block. CLEAR Plus Membership HOW CAN I ADD FAMILY MEMBERS TO MY ACCOUNT? Bundle and save! Add up to 3 family members or friends to your account for just $60 each. Family members under 18 years old can always join you in the CLEAR Lane for free. To add a new CLEAR member log in HERE. To add an existing CLEAR member, contact our Member Care team with the following details and we'll update your Family Plan for you: 1. Full name 2. Date of birth 3. Email address associated with their CLEAR membership 4. Email address associated with your CLEAR membership This is some text inside of a div block. CLEAR Plus Membership WHAT ARE THE SPECIAL RATES FOR AMERICAN EXPRESS CARDHOLDERS? Members who enroll in CLEAR Plus and pay using select AMEX credit cards will receive statement credit to cover a portion or all of their membership! These benefits only apply to cardholders who pay for CLEAR Plus using one of the cards specified below. AMEX Centurion Cards: Statement credit up to $329 AMEX Consumer, Corporate, & Small Business Platinum Cards: Statement credit up to $189 for at least 3 years AMEX Consumer Green Cards: Statement credit up to $100 AMEX cardholders can find full details of their card's benefits at americanexpress.com. This is some text inside of a div block. CLEAR Plus Membership WHAT ARE THE SPECIAL RATES FOR UNITED MILEAGEPLUS® MEMBERS? United Airlines and CLEAR have partnered to bring more value to United MileagePlus® frequent flyers. Premier® 1K® members: Free annual membership Premier Platinum/Gold/Silver members and United U.S. Credit Cardmembers: $109 annual membership ($80 savings off the standard CLEAR rate) MileagePlus members: $119 annual membership ($70 savings off the standard CLEAR rate) New to CLEAR? Click HERE to enroll and attach your United MileagePlus® number to receive preferred pricing. Existing CLEAR Member? Click HERE to add your United MileagePlus® number to receive preferred pricing. This is some text inside of a div block. CLEAR Plus Membership WHAT ARE THE SPECIAL RATES FOR DELTA SKYMILES® MEMBERS? CLEAR and Delta are pleased to offer preferred membership rates for US-based Delta SkyMiles® members. Diamond Medallion® Members: Free annual membership Platinum/Gold/Silver Medallion Members and eligible Delta SkyMiles American Express Card Members: $109 annual membership ($80 savings off the standard CLEAR rate) General Members: $119 annual membership ($70 savings off the standard CLEAR rate) New to CLEAR? Click HERE to enroll and attach your Delta SkyMiles® number to receive preferred pricing. Existing CLEAR Member? Click HERE to add your Delta SkyMiles® number to receive preferred pricing. This is some text inside of a div block. CLEAR Plus Membership WHAT IS CLEAR’S HEALTH PASS? CLEAR Health Pass is available in the free CLEAR app and provides an easy way to complete health screenings for a safer return to what you love. To create a Health Pass, you'll be asked to sign up for CLEAR and follow instructions to comply with the health requirements of the participating venue. This could include uploading proof of vaccination, linking a negative COVID-19 test, or filling out a health survey. This is some text inside of a div block. Health Pass WHAT IS THE DIGITAL VACCINE CARD? With your CLEAR Digital Vaccine Card, you can access your vaccine information securely right on your phone — whenever and wherever you need it. This is some text inside of a div block. Digital Vaccine Card WHAT IS CLEAR FOR SPORTS & EVENTS? Our free designated CLEAR Lanes at stadiums allow all CLEAR members the ability to enter sports and entertainment venues faster than ever. This is some text inside of a div block. Sports & Events WHAT’S THE DIFFERENCE BETWEEN CLEAR AND TSA PRECHECK®? CLEAR allows for a quick identity verification experience. Step right up to a CLEAR pod and verify you are you with your eyes or fingerprint instead of waiting to show government issued photo I.D. TSA PreCheck® is a U.S. government program that identifies travelers deemed low-risk through a security threat assessment performed by the Transportation Security Administration (TSA). Once approved to participate in the program, it allows travelers to pass through an expedited security screening at U.S. airports nationwide with no need to remove shoes, laptops, 3-1-1 liquids, belts or light jackets. This allows travelers to enjoy a more convenient and efficient experience at airport security. Many of our members find that these two services complement each other — providing the quickest, surest route through the airport. This is some text inside of a div block. TSA PreCheck® 0 RESULTS Try a new search with different keywords. Showing 66 FAQs 1234567 1 / 7 STILL HAVE QUESTIONS? * ENROLL ONLINE OR IN-PERSON Download the CLEAR App and click "Get in Touch" * PHONE: 855-CLEARME (253-2763) Monday - Friday 8am-9pm EST Saturday - Sunday, 9am-5pm EST * EMAIL: Member Care: memberservices@clearme.com Privacy: privacy@clearme.com FROM CLEAR USERS I swear @Clear is the only reason I make my flights on time @siatrini If y’all don’t have @Clear yet and are traveling… Do it! It saved me so much time this morning with PreCheck at MSP. I was through security in under 10 minutes. @matthewwdavid Security clearance at @miamiairports 90 seconds. Get @Clear it’s sooo worth it! 😊 @ECronin2 * * * DISCOVER WHAT'S NEW Be the first to hear about locations and offers. REQUEST RECEIVED. You'll receive an email asking your to confirm your subscription. Oops! Something went wrong while submitting the form. GET BACK TO THE GAME Use CLEAR Lanes for faster entry at stadiums and arenas nationwide. Learn more INFO How it worksWhere we areBusiness & PartnershipsReserve powered by CLEARSupport & FAQsMobile AppNewsroom COMPANY About Us & CareersInvestorsMember DealsGift cards FEATURED PARTNERS Delta Air linesUnited Airlines Download on the App Store Get it on Google Play © 2022 Secure Identity, LLC. All rights reserved. Privacy PolicyCookie UsageMember TermsReserve TermsTerms of Use CLEAR'S COOKIE NOTICE By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Privacy Policy Manage Cookies Reject All Accept All Cookies PRIVACY PREFERENCE CENTER When you visit our Site, we may store cookies on your browser to collect information that is used to measure Site performance, enhance user experiences, personalize content and ads, and provide social media and other third-party features. You can choose to opt out of all cookies on our Site, other than those that are “strictly necessary”, below; however, this may impact the functionality of the Site. You can also choose to turn off only certain types of cookies, such as targeting cookies. More information Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. PERFORMANCE COOKIES Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Back Button PERFORMANCE COOKIES Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label Reject All Confirm My Choices