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 1. Home
 2. Getting Started


GETTING STARTED


WELCOME

Congratulations! By opening a Bank of America health and benefit account, you’ve
taken the first step in planning for health care and other expenses. To get
started complete the steps below for the type of account you have.


 * Health Savings Account
   
 * Lifestyle Spending Account
   
 * Other health and benefit accounts

Access your account through the member website or your employer’s benefits site.
It’s a good idea to bookmark this page—because it’s where you’ll go to manage
your account. Here, you can view your balance, access contribution and payment
history, store receipts and get important notifications about your account.


HSA INTEREST RATES

Understand how much interest your HSA can earn.


$0.00 TO $2,500.00 BALANCE

0.10% interest rate | 0.10% APY


$2,500.01 TO $10,000.00 BALANCE

0.30% interest rate | 0.30% APY


$10,000.01 AND OVER BALANCE

0.70% interest rate | 0.70% APY

The annual percentage yield (APY) is as of 4/1/23. The interest rate and APY are
set by the Bank and may change after the account is opened. Interest is
compounded daily and credited to your HSA on the last day of each month,
provided your HSA has not been terminated. No minimum balance is required to
open an HSA. Interest begins to accrue after the account is opened and the
available Cash account balance is greater than $0.00. Fees may reduce earnings.


ACCOUNT COMMUNICATIONS

Verify contact information
Click the “Profile” tab to verify your email, mailing address and phone number
so we can reach you if needed.

Login > Accounts > Profile Summary > Update Profile

Note: if your account is through your employer, updates to your contact
information may need to be made through your benefits department.
Watch for any requests for additional information
When you open a new account, we are required by law to validate your
identification. We may send you a request for additional information, such as a
copy of your driver’s license, passport or Social Security card. It’s important
that you provide the requested information so you can begin accessing the funds
in your account.
Set your notification preferences
Tell us how you prefer to receive your account information. You can also sign up
for text alerts for some notifications.

Login > Message Center > Update Notification Preferences
Designate who can access your account
Authorize who can get account information, contact Customer Care or make
transactions on your behalf by completing the Authorized Caller form.

Login > Tools & Support > Account Support & Forms


DEPENDENTS AND BENEFICIARIES

Add dependents to your account
Login > Accounts > Profile Summary > Add Dependent
Request a debit card for dependents 18 years of age or older
Login > Accounts > Banking/Cards > Add Dependent

Note: You’ll need their dates of birth and Social Security numbers.
Designate your account beneficiary
It’s important to designate a beneficiary so your account will easily transfer
should something happen to you.

Login > Accounts > Profile > Add Beneficiary


PAYING FOR QUALIFIED EXPENSES

Activate your Health and Benefit Visa® debit card1
Your debit card will be arriving in the mail soon! Call the number on the
sticker to activate your card.
View qualified expenses
See a list of qualified expenses you can pay for using your account.
Save your receipts
Understand what information needs to be on your receipts to document qualified
expenses.


TIPS AND TOOLS TO MAKE THE MOST OF YOUR ACCOUNT

Consider setting up your investment account
Investing a portion of your account in mutual funds offers the opportunity for
longer-term growth potential. Learn how to set up your account.

Login Accounts > Investment > Summary > Start Investing
Link your bank account
Get reimbursed for expenses faster when you link your bank account to your
health and benefit account. It’s also a convenient way to make contributions to
your account.

Login > Accounts > Banking/Cards > Add Account
Download the MyHealth BofA Mobile App2
The MyHealth app makes it easy to check your balance, file a claim, organize
your receipts, check if an item is an eligible expense—and more.

Go to the App Store® or Google PlayTM3
Visit the Learn Center
Browse articles, videos, FAQs and other resources to learn more about the
features and benefits of your accounts and tips on how to use them.

Access your account through the member website or your employer’s benefits site.
It’s a good idea to bookmark this page—because it’s where you’ll go to manage
your account. Here, you can view your balance, access contribution and payment
history, store receipts and get important notifications about your account.


ACCOUNT COMMUNICATIONS

Verify contact information
Click the “Profile” tab to verify your email, mailing address and phone number
so we can reach you if needed.

Login > Accounts > Profile Summary > Update Profile

Note: if your account is through your employer, updates to your contact
information may need to be made through your benefits department.
Set your notification preferences
Tell us how you prefer to receive your account information. You can also sign up
for text alerts for some notifications.

Login > Message Center > Update Notification Preferences


PAYING FOR QUALIFIED EXPENSES

Activate your Health and Benefit Visa® debit card1
If your employer has opted to use a debit card, it will be arriving in the mail
soon. Call the number on the sticker to activate your card.
Learn how to pay for a LSA expense
It's easy to pay for a qualified expense with your debit card. If a debit card
is not included with your LSA or if you don’t have your card at the point of
purchase, you can easily file a claim to be reimbursed. Find out how.
Save your receipts
You may be required to provide a receipt to document a qualified expense, so it
is important to note the required information for a receipt.
 * Name of person incurring the expense
 * Date of service
 * Amount charged
 * Merchant/Provider name
 * Type of service


TIPS AND TOOLS TO MAKE THE MOST OF YOUR ACCOUNT

Download the MyHealth BofA App2
The MyHealth app makes it easy to check your balance, file a claim, organize
your receipts, check if an item is an eligible expense—and more.

Go to the App Store® or Google PlayTM3
Link your bank account
Get reimbursed for expenses faster when you link your bank account to your
health and benefit account.

Login > Accounts > Banking/Cards > Add Account

Access your account through the member website or your employer’s benefits site.
It’s a good idea to bookmark this page—because it’s where you’ll go to manage
your account. Here, you can view your balance, access contribution and payment
history, store receipts and get important notifications about your account.


ACCOUNT COMMUNICATIONS

Verify contact information
Click the “Profile” tab to verify your email, mailing address and phone number
so we can reach you if needed.

Login > Accounts > Profile Summary > Update Profile

Note: if your account is through your employer, updates to your contact
information may need to be made through your benefits department.
Set your notification preferences
Tell us how you prefer to receive your account information. You can also sign up
for text alerts for some notifications.

Login > Message Center > Update Notification Preferences
Designate who can access your account
Authorize who can get account information, contact Customer Care or make
transactions on your behalf by completing the Authorized Caller form.

Login > Tools & Support > Account Support & Forms


DEPENDENTS

Add dependents to your account
Login > Accounts > Profile Summary > Add Dependent
Request a debit card for dependents 18 years of age or older
Login > Accounts > Banking/Cards > Add Dependent

Note: You’ll need their dates of birth and Social Security numbers.


PAYING FOR QUALIFIED EXPENSES

Activate your Health and Benefit Visa® debit card1
Your debit card will be arriving in the mail soon! Call the number on the
sticker to activate your card.
View qualified expenses
See a list qualified expenses you can pay for using your account.
Save your receipts
Understand what information needs to be on your receipts to document qualified
expenses.


TIPS AND TOOLS TO MAKE THE MOST OF YOUR ACCOUNT

Download the MyHealth BofA Mobile App2
The MyHealth app makes it easy to check your balance, file a claim, organize
your receipts, check if an item is an eligible expense—and more.

Go to the App Store® or Google PlayTM3
Learn about the claims and substantiation process
Watch a short on-demand seminar to learn about why you may sometimes have to
provide proof of eligible expenses and tips for how to do it.
Link your bank account
Get reimbursed for expenses faster when you link your bank account to your
health and benefit account. It’s also a convenient way to make contributions to
your account.

Login > Accounts > Banking/Cards > Add Account
Visit the Learn Center
Browse articles, videos, FAQs and other resources to learn more about the
features and benefits of your accounts and tips on how to use them.

 

1This debit card program is issued by Bank of America, N.A. Visa is a registered
trademark of Visa International Service Association, and is used by the issuer
pursuant to license from Visa U.S.A. Inc.

2Data connection required. Wireless carrier fees may apply. Mobile app is
available on most devices.

3Apple, the Apple logo, App Store, and iPhone are trademarks of Apple, Inc.,
registered in the U.S. and other countries. Google Play is a trademark of Google
LLC.


FIRST TIME LOGGING IN?

Get help with these quick tips.




YOUR HEALTH AND BENEFIT VISA® DEBIT CARD1 WILL BE ARRIVING IN THE MAIL SOON!

Be sure to activate your card by calling the number on the sticker.




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About Triple Tax Advantages: You can receive tax-free distributions from your
HSA to pay or be reimbursed for qualified medical expenses you incur after you
establish the HSA. If you receive distributions for other reasons, the amount
you withdraw will be subject to income tax and may be subject to an additional
20% tax. Any interest or earnings on the assets in the account are tax free. You
may be able to claim a tax deduction for contributions you, or someone other
tahn your employer, make to your HSA. Bank of America recommends you contact
qualified tax or legal counsel before establishing an HSA.

Investing in securities involves risks, and there is always the potential of
losing money when you invest in securities.

Bank of America, N.A. makes available The HSA for Life® Health Savings Account
as a custodian only. The HSA for Life is intended to qualify as a Health Savings
Account (HSA) as set forth in Internal Revenue Code section 223. However, the
account beneficiary establishing the HSA is solely responsible for ensuring
satisfaction of eligibility requirements set forth in IRC sec 223. If an
individual/employee establishes a HSA and s/he is not otherwise eligible, s/he
will be subject to adverse tax consequences. In addition, an employer making
contributions to the HSA of an ineligible individual may also be subject to tax
consequences. We recommend that applicants and employers contact qualified tax
or legal counsel before establishing a HSA.

Bank of America does not sponsor or maintain the Flexible Spending Accounts
(FSA) / Health Reimbursement Accounts (HRA) that you establish. The programs are
sponsored and maintained solely by the employer offering the plan, or by an
individual establishing an independent plan. Bank of America acts solely as
claims administrator performing administrative tasks pursuant to an agreement
with, and at the direction of, the sponsoring employer or individual under an
independent plan. The sponsoring employer or individual under an independent
plan is solely responsible for ensuring such arrangements comply with all
applicable laws.

The planning tools and information calculators are illustrative only, and
accuracy is not guaranteed. They are intended to provide a comparative tool for
various consumer health care options and potential costs and savings of those
options. Bank of America and its affiliates are not tax or legal advisors. The
calculators are not intended to offer any tax, legal or financial advice and do
not assure the availability of or your eligibility for any specific product
offered by Bank of America or its affiliates. Please consult with qualified
professionals to discuss your situation. This site may contain links to
third-party content, which may be articles, videos, or calculators, regarding
health plans only as a convenience. Some articles, videos and calculators may
have been written and produced by third parties not affiliated with Bank of
America or any of its affiliates.

Neither Bank of America nor any of its affiliates or employees provide legal,
tax or accounting advice. You should consult your legal and/or tax advisors
before making any financial decisions. This material should be regarded as
general information on health care considerations and is not intended to provide
specific health care advice.

If you have questions regarding your particular health care situation, please
contact your health care, legal or tax advisor.

Please consult with your own attorney or tax advisor to understand the tax and
legal consequences of establishing and maintaining a HSA, FSA, Dependent Care
FSA, and/or HRA plan.

All trademarks and service marks belong to Bank of America Corporation unless
otherwise noted.

Bank of America, N.A., Member FDIC.

Mutual Fund investment offerings for the Bank of America HSA are made available
by Merrill Lynch, Pierce, Fenner & Smith Incorporated (“MLPF&S”), a registered
broker-dealer, registered investment adviser, Member SIPC, and a wholly owned
subsidiary of Bank of America Corp. Investments in mutual funds are held in an
omnibus account at MLPF&S in the name of Bank of America, N.A. (“BANA”), for the
benefit of all HSA account owners. Recommendations as to HSA investment menu
options are provided to BANA by the Chief Investment Office (“CIO”), Global
Wealth & Investment Management (“GWIM”), a division of BofA Corp. The CIO, which
provides investment strategies, due diligence, portfolio construction guidance
and wealth management solutions for GWIM clients, is part of the Investment
Solutions Group (ISG) of GWIM.

Investment products:

 * Are Not FDIC Insured
 * Are Not Bank Guaranteed
 * May Lose Value

© 2023 Bank of America Corporation. All rights reserved. 6126940
Exp-06/05/2025(global footer) 5671264 Exp - 05/05/2024

© 2023 Bank of America Corporation. All rights reserved. 4717989
Exp-04/28/2024(global footer)


IMPORTANT NOTICE
YOU’RE CONTINUING TO ANOTHER WEBSITE

You're continuing to another website that Bank of America doesn't own or
operate. Its owner is solely responsible for the website's content, offerings
and level of security, so please refer to the website's posted privacy policy
and terms of use.

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ADVERTISING PRACTICES:

We strive to provide you with information about products and services you might
find interesting and useful. Relationship-based ads and online behavioral
advertising help us do that.

Here's how it works: We gather information about your online activities, such as
the searches you conduct on our Sites and the pages you visit. This information
may be used to deliver advertising on our Sites and offline (for example, by
email) that's customized to meet specific interests you may have. If you prefer
that we do not use this information, you may opt out of online behavioral
advertising. If you opt out, though, you may still receive generic advertising.
In addition, financial advisors/Client Managers may continue to use information
collected online to provide product and service information in accordance with
account agreements. Also, if you opt out of online behavioral advertising, you
may still see ads when you sign in to your account, for example through Online
Banking or MyMerrill Account Access. These ads are based on your specific
account relationships with us. To learn more about relationship-based ads,
online behavioral advertising and our privacy practices, please review the Bank
of America Online Privacy Notice and our Online Privacy FAQs.




YOUR PRIVACY CHOICES




 * YOUR PRIVACY CHOICES


 * OPT-OUT PREFERENCE SIGNALS

YOUR PRIVACY CHOICES

This feature allows you to manage your privacy choices. By selecting a category,
you can learn about your choices and make changes. Selections you make will
update your default settings. Where possible, we will provide you with a single
privacy profile and store settings across our brands. Occasionally there are
legal or technical limitations, where you have multiple user names or accounts,
that may prevent this from occurring. You should check your settings for
accuracy based on your relationship with us.
Local Privacy Notices and Requirements
The Privacy Choices displayed are specific to your local privacy requirements
and our privacy notices. For more information about how we protect your privacy,
including specific rights that may apply, please visit the Institutional Privacy
and the Consumer Privacy pages.
Marketing Preferences
To manage your general marketing preferences, please visit the “Control how we
can share your data and market to you” form on our Privacy Page.
California Residents
To learn more about your privacy rights as a California resident, please see our
California Consumer Privacy Act Notice. To exercise your CCPA consumer rights,
please visit our CA Personal Information Request form.

OPT-OUT PREFERENCE SIGNALS

Opt-Out Preference Signals


An “opt-out preference signal,” such as the Global Privacy Control, is a signal
sent by your browser, device, or other platform that communicates your choice
for sharing personal information. Bank of America honors any opt-out preference
signal that meets legal requirements as a valid request to opt out of sharing
personal information for cross-context behavioral advertising.  
If we receive an opt-out preference signal from your device, we will honor it
and update your settings. At any time, you may manually adjust the toggle to
update your preferences.
• A toggle to the left indicates that you have opted-out and prefer to prohibit
our sharing of your personal information
• A toggle to the right indicates your preference to opt-in and allow us to
share your personal information
• Any manual adjustment or updated opt-out preference signal will override
previous settings

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