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 * About
 * 
 * Technology
 * Solutions
   * Full Outsourcing
   * Front
   * Middle
   * Back
   * Self-pay
   * Accelerated recovery
   * Safety net
   * Office consolidation
   * Physicians
   * Public Health
 * Success Stories
   * Advocate Health Care
   * Glendive Medical Center
   * Holy Family Memorial
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   * West Tennessee Healthcare
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REVENUE CYCLE MANAGEMENT AND PUBLIC HEALTH SOLUTIONS

Contact us

Our enterprise is built to help you succeed, even during the most challenging
times. From public health emergencies to inflation – and from staffing
difficulties to recessions – discover how we can help ensure you are ready for
what comes next.

Our proprietary Prism workflow management platform – and our implementation of
Finvi’s FACS application – recently earned HITRUST Risk-based, 2-year
Certification.

Learn more >



SOLUTIONS FOR YOU AND THOSE YOU SERVE

Xtend Healthcare is an industry-leading provider of revenue cycle management
(RCM) and public health solutions.

Our seasoned team, proprietary technologies, local market knowledge, agility,
scale, and tailored solutions help optimize customers’ programs, so they can
deliver on their missions.

Learn more
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"We're committed to helping our clients meet their commitments to their
patients, people, and communities."

– Mike Morris, Xtend's Chief Executive Officer

"Xtend has been exactly the right partner for HFM, to administer our revenue
cycle. Thanks to their team, our financial position and patient experience are
much improved"

– Executive Director, Business Development Holy Family Memorial

"Xtend has proven to be a true extension of our revenue cycle from the
management team to the staff. Xtend is very collaborative and adaptable. The
team is eager to take on special projects in supporting our revenue cycle for
excellence and success."

– VP, Revenue Cycle, Cottage Health

"We are enjoying a healthy, steady cash flow that's helping us meet our
commitments to our patients, staff, and community."

– Chief Executive Officer, Memorial Hospital and Manor

"Xtend Healthcare efficiently and professionally resolved our legacy A/R. This
critical support helped us keep cash flowing, so we could get our new system up
and running and continue to deliver compassionate care in our community."

– Executive Director of Patient Financial Services, West Tennessee Healthcare

"Their expertise, technology, and transparency are a rare find in today’s
marketplace."

– Washington hospital

"Their best practices and technology solutions are cutting edge and clearly make
them stand out."

– Hawaii hospital

"With Xtend Healthcare’s abilities, adaptability, and dedication, they are an
asset to any organization."

– Corporate VP, Revenue Cycle of a 40+ hospital system

"Xtend quickly deployed an onsite team and designated key service center
directors/managers to position our hospital and clinic for immediate cash flow
improvement."

– California hospital

"Their ability to coordinate with leadership and staff is outstanding, as well
as their skills in the preparation of, and participation with, building and
improving the revenue cycle."

– Washington hospital

"Xtend helped us successfully consolidate from nine offices to one. Their
revenue cycle expertise was critical before, during, and after the change,
ensuring we could achieve and maintain the intended benefits for our patients,
staff, and community – including a rate of return on the project of nearly
130%."

– CFO, Midwestern health system

“We want to help other organizations experience the same success and
transformation we have achieved. We selected Xtend as our partner because of our
longstanding and successful history with them.”

– Chief Financial Officer, Southeast Alaska Regional Health Consortium (SEARHC)

Read the case study >

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EXPERTISE

 * 750+ successful projects executed nationwide
 * 30 years average experience for senior leaders
 * 250,000 automated actions deployed monthly that fully or partially automate a
   customer’s process


RESULTS

 * Industry-leading key performance indicators (KPI) for liquidation and
   resolution
 * Up to 10% cost reduction and 3-5% increase in net patient revenue and cash
   for outsourcing customers
 * Clear and concise dashboard reporting for data-driven decisions


SCALE

 * $12B+ net patient revenue processed annually, nearly $6M each business hour
 * 1,300+ revenue cycle and public health professionals nationwide
 * Healthcare arm of Navient (Nasdaq: NAVI), a business processing leader with a
   multibillion-dollar market capitalization, 6,000+ employees, and
   coast-to-coast resources


DISCOVER OUR LATEST INSIGHTS

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Colleen Goethals, Xtend’s Vice President of Mid Revenue Cycle, joins the
Becker's Healthcare Podcast to discuss current trends and how health systems can
successfully manage denials.


Daniel Brooks, Xtend’s President and Chief Commercial Officer, discusses RCM
optimization initiatives that health systems should consider in the current
financial environment and the evolution of revenue cycle technology.

Mike Morris, Xtend’s Chief Executive Officer, and Linda Corley, Xtend’s Chief
Compliance Officer, discuss surprise billing legislation and potential wins for
providers’ revenue cycles.


Mike Morris and Linda Corley discuss the latest how-to’s and how-not-to’s on
price transparency and related topics.

Colleen Goethals, Xtend’s Vice President of Mid Revenue Cycle, discusses trends
in the current financial environment and how health systems can successfully
manage denials.


RevCycle Talks is our podcast series, a must for hospital CFOs and healthcare
finance executives.

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More Insights >


XTEND DELIVERS QUALITY RESULTS THROUGHOUT THE REVENUE CYCLE.


FRONT

Front-end solutions that drive success throughout your entire revenue cycle


FRONT

 * Patient access
 * Referral and scheduling
 * Financial clearance
 * Registration and POS collection
 * Eligibility and enrollment

Learn more


MIDDLE

Find and address the root causes of revenue leakage


MIDDLE

 * Revenue integrity
 * Coding and claim edits
 * Charge capture
 * Case management
 * EHR audit and compliance
 * Clinical documentation integrity (CDI)
 * Statistics and vital records

Learn more


BACK

Back-end solutions that increase cash flow while reducing costs, process times,
and workloads


BACK

 * Billing
 * Claims edits resolution and submission
 * A/R follow-up
 * Customer service and patient advocacy
 * Transaction application
 * Payment variance
 * Credit balance review
 * Contract and vendor management

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Xtend Healthcare and the Xtend Healthcare logos are registered service marks of
Xtend Healthcare, LLC. Xtend Healthcare, LLC is a subsidiary of Navient
Corporation. Navient Corporation and its subsidiaries, including Xtend
Healthcare, LLC, are not sponsored by or agencies of the United States of
America.

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