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WELCOME TO MY UNIVERSE
ALL YOUR BANKING NEEDS ON 5 SOCIAL PLATFORMS
GET STARTED
Home » Personal Banking » Digital Banking » Chat With Leo
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I AM LEO, YOUR VIRTUAL BANKER
You can find me here and ask me anything. I’m sure to respond, I’m your 24/7
chat buddy and the coolest thing is I can help you with your banking services
too.
NEW LOOK SAME LEO
I may have changed my look but I am still the same Leo at heart. I am still
committed to making banking easier, more convenient and giving access to your
money 24/7 across 5 social platforms. Same Leo- just upgraded, just better.
GET STARTED
CELEBRATE LEO @ 5
Let’s celebrate 5 years of your number 1 chat buddy. Get ready for more service
updates and improvements.
Also, stay tuned for his upcoming birthday giveaway. Details to be announced
soon. Keep following here for more updates.
MEET OUR SANTA LEO WINNERS
List of Winners
OLUWADARE JOSHUA OLUWAPELUMI TAMTE SALEH MUHAMMAD OLUWAFUNMILAYO SAMUEL ADEODUN
CHUKWULOA POSSIBLE FAVOUR A AFULA FAKAYODE YINUS ADEBAYO FAKAYODE YINUS ADEBAYO
ABDUL JALAL NURA ALIYU CHINONSO EMMANUEL OKEKE MOMOH MARK OJOCHONU OHIOMOJE
OLEGHE ORIMOLADE OLAWALE OLATUNJI DANIEL UGBEDE SUCCESS ABDUL JALAL NURA ALIYU
ETIOYIBO JULIET OSARO SAMUEL S. DANIEL OBARO, CHRISTOPHER ITOPA UMAR MUSTAPHA
MUSTAPHA NNOROM CHIOMA NORA SAMUEL S. DANIEL AYANYINKA OLUWADAMILOLA ELIJAH
HAMASEYO ABDULSALAM OKWE MOSES JUNIOR BOB MARTIN CHINONSO OMOLADE OMOTADE TOYEEB
AKINNIMI OLUSOLA JOY E OMOKHOA SALAMI OLAMIPOSI DAVID EBOLUE STEPHANIE OBIANUJU
TOCHUKWU CHISOM AGBO MOHAMMED MUSTAPHA MUHAMMED JAMIU ETENG CHAIRMAN SUNDAY
SULEIMAN M GARBA AGWUOCHA GERALDINE NKECHI OLANIYI OLATAYO OLOWU BELLO TAIWO
OLAYINKA NNAM DORATHY OZIOMA Duru Kelechi Victor OLANIYI OLATAYO OLOWU EMMANUEL
UGBUNDU KALU SULEIMAN M GARBA AKINNIMI OLUSOLA OLANIYI OLATAYO OLOWU AUSTINE
IROHOR OKOROMI KPANJA GRACE WUCHICHI OSAKUADE EMMANUEL OYINDAMOLA ENU CLIFFORD
OTUOKWA OGUNTOYE OLUWASEUN COMFORT OLANIYI OLATAYO OLOWU MORA SALIM UMAR USMAN
YAMEL ELAIGWU JONES FRANCIS OGUEZUONU CHUKWUDALU STANLEY KPANJA GRACE WUCHICHI
OWEH OGHALE ELOHO OLADAPO OLUWAKEMI, EUNICE AWAODIGBO BLESSING NMESOMA OGUNSUADA
YETUNDE OLAJUMOKE ABDUL JALAL NURA ALIYU OLORI OGHENEKEVWE BLESSING MUHAMMAD
BELLO AUGUSTINE PATRICK OLANIYI OLATAYO OLOWU OLADIPUPO KOFOWOROLA MARIAM
DAMILOLA C AKINTARO OMOTOSO OLAMILEKAN AKINNUBI OLUWABUNMI OLUWASEUN Olatunji
Sarah Oluwaseyi OKONKWO FRANCA CHIOMA OYETUNJI FELIX OPEYEMI JOEL ABEL
IKAMANISHE OBAZELE EMMANUELLA KPANJA GRACE WUCHICHI OYELERE PETER ADEBAYO ENU
CLIFFORD OTUOKWA AWAODIGBO ALICE IFEOMA EKPO GOLDEN INI BALOGUN FATIHAH TEMITOPE
TOCHUKWU CHISOM AGBO AGWU CHIMDINMA IDIKA
YOUR FAVOURITE CHAT BUDDY
Chat me up on any of my verified platforms to open an account, buy airtime, send
money, pay bills, make complaints, withdraw without card, block card, pay tax
and so much more. Banking really can be as simple as ABC!
GET STARTED
SEND MONEY WITH LEO
Banking doesn’t need to be boring, Leo can help you send money to any UBA bank
account, UBA prepaid card, other banks, and financial institutions. Simply type
‘Send money‘ on any of the Leo platforms to transfer to self and loved ones.
Make your transactions simple, easy and fast just by having a conversation with
Leo.
facebook
whatsapp
Apple Messages
Instagram
Google Business CHAT
GOT A COMPLAINT? LEO CAN HELP
You can still lay complaint and view the status of your complaint conveniently
on Leo. Simply send ‘Log complaint‘ on any of the Leo platforms, select your
complaint category and follow prompt. You can also track your complaint by
sending ‘Lodge complaint’ then selecting ‘View Complaint Status‘.
GET STARTED
CARDLESS WITHDRAWAL WITH ME
As part of the information drive for Leo’s new feature, we will like to display
the steps on the UBA Leo website page (Nigeria only). The ‘How To…’ for Leo
Cardless withdrawal is shown below:
These are the available options under the Cardless Withdrawal feature;
* Generate cash out token for Cardless Withdrawal via the ATM
* Cancel Request – i.e. cancel unused cash out token
* Check Transaction Status
How to Generate Cash Out Token via Leo
* – Launch the Leo chatbot on WhatsApp/Facebook Messenger/ABC
* – TypeCardless Withdrawal
* – Select option DCardless Withdrawal
* – Select Send Money To Phone
* – Enter the Amount you want to send inmultiples of N1,000
* – Enter a unique four-digit cash out PIN (this is required for withdrawal via
the ATM)
* – Enter a descriptionor skip
* – Confirm the transaction details displayed, i.e., the phone number linked to
your account and amount, then select pay or cancel
* – Select an account to debit if multiple accounts are linked on Leo
* – Authorise the transaction using any of the authentication methods displayed
on Leo
* – A 10-Digit cash out tokenwill be generated. You can use the code to
withdraw from any UBA ATM or share with a beneficiary for withdrawal from any
UBA ATM. (Note: The Withdrawal code and Amount is also delivered to the
registered mobile number as SMS and expires in 48hrs)
How to Withdraw Cash from the ATM using the Cash Out Token generated via Leo
* – Press any key on the ATM to bring up the options.
* – Select UBA Cardless Withdrawal
* – Enter your one-time 4 digits cash out PIN for verification.
* – Enter the 10 digits UBA cash out token generated via Leo.
* – Enter the Cash Out Amount
* – Withdraw your cash.
Note: Cardless Withdrawals can only be made on UBA ATMs
How to Cancel Request
* – Launch the Leo chatbot on WhatsApp/Facebook Messenger/ABC
* – Type ‘Cardless Withdrawal’
* – Selectoption D – Cardless Withdrawal
* – Select Cancel Request
* – Select the account number used to generate the cash out token
* – Authorise the transaction using any of the authentication methods displayed
on Leo
* – Enter the 10 digits cash out token you wish to cancel
* – Request will be cancelled
How to Check Transaction Status
* – Launch the Leo chatbot on WhatsApp/Facebook Messenger/ABC
* – Type Cardless Withdrawal
* – Select option D – Cardless Withdrawal
* – Select Check Transaction Status
* – Authorise the transaction using any of the authentication methods displayed
on Leo
* – Enter the 10 digits cash out token you wish to check
* – Status of cash out token will be displayed
GET STARTED
Click any of the icons below to chat
Whatsapp
Messenger
Apple Messages
(*Available to iOS users)
Instagram
*Coming soon to 19 countries
Google Business Chat
*Coming soon to 19 countries
👀Look out for the verified tick on all our social media pages and Leo.
⚠️Do not engage fake pages posing as Leo, United Bank for Africa or
representatives of UBA.
Play Video
THINGS I CAN DO FOR YOU:
* Bills Payment
* Buy Data
* Fund Transfer
* Budgeting: savings plan/spend limit
* Linking and funding of Prepaid card
* Account opening
* View mini and full account statement
* Statement to Embassy/other bank/Microfinance
* Balance Enquiry
* Link new account
* Tell you the Weather
* Banking services - Request/Stop/Confirm cheque, block card, freeze account
* Complaint Module: Log and track complaint
* ATM/Branch Locator
* Live Chat
REQUIREMENT
* A UBA Account
* A UBA Prepaid Card
open account
HOW TO FIND ME?
* Simply go to your Facebook Messenger or WhatsApp and search for 'UBA Chat
Banking'.
* Chat with Leo on WhatsApp by clicking here or adding +234 903 001 0007 on
your Whatsapp contact
FREQUENTLY ASKED QUESTIONS ON LEO
How can I chat with Leo on WhatsApp?
Add this mobile number (+234 903 001 0007) on your WhatsApp mobile contact OR
click here and send HI to chat with LEO n WhatsApp and initiate banking or
non-banking transactions
What is UBA Leo WhatsApp number?
For Nigeria, LEO’s WhatsApp Number is 234 903 001 0007. Add the mobile number on
your WhatsApp mobile contact Or clicking here and send Hi to chat with LEO on
WhatsApp.
How do I get UBA chat banking?
1. – To chat with LEO on Messenger, kindly click here
2. – To Chat with LEO on WhatsApp(Nigeria), kindly add this mobile number +234
903 001 0007 on your WhatsApp or click here
3. – To chat with LEO on Apple Messages for Business (iOS), kindly click here
How do I know I am chatting with the right Leo?
Ensure all Leo platforms have the verification tick before you proceed to chat.
Leo will not ask for personal details. If you are not sure, please contact any
of our customer service lines (01-2808822 or +2347002255822) or click on the
chat icon on the bottom right to chat with us.
DIGITAL BANKING
* Mobile Banking
* Internet Banking
* Instant Bills Pay
* 919 USSD Banking
* Notification Services
* Chat With Leo
SECURITY CENTRE
Find out how UBA keeps your information safe and secure. Learn how to safeguard
your personal information or report fraud. If you suspect fraudulent activity or
receive a suspicious email please contact our dedicated helpdesk immediately
* Email
* Phone
* Security Centre
MOBILE BANKING
DISCOVER MORE
MAGIC BANKING
DISCOVER MORE
MONEY TRANSFERS
DISCOVER MORE
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REALTIME TRANSACTION HISTORY
Keep an eye on cash inflows and outflows so you know what is going and where.
WE'RE ALWAYS HERE TO HELP
24-hour customer service support via live chat. Always have help at your
fingertips.
BIOMETRIC AUTHENTICATION
Quick log-in within a few seconds with the biometric option on devices that
support this feature.
IMPROVED USER EXPERIENCE
Faster navigation with the sliding menu available on all user sessions.
Previous
Next
Download on the App Store Get it on Google Play
REALTIME TRANSACTION HISTORY
Keep an eye on cash inflows and outflows so you know what is going and where.
WE'RE ALWAYS HERE TO HELP
24-hour customer service support via live chat. Always have help at your
fingertips.
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