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About usNewsCareersSustainabilityContactmyHomeEnergy

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Electricity

Gas

Solar

Safety

Outages

Projects and innovation




CONNECTINGCOMMUNITIES

We’re committed to creating a seamless customer experience, building trust and
doing what’s right for our local communities.




CHECK FOR OUTAGES

Go to Outage Tracker for information on all planned and unplanned outages in
your area.

See all outages

ENERGISING FUTURES

We connect customers to electricity, solar and gas. Whether you’re a resident or
business, if you have a property that’s not connected to the network, AusNet
Services can help.

 * Connect my electricity
 * Connect my gas
 * Connect my solar


KEEPING OUR COMMUNITY SAFE


REPORT AN OUTAGE

Unplanned electricity and gas outages and network damage can be easily reported
over the phone or online.

Report an outage


REPORT AN ELECTRICITY FAULT

Tell us if you don't have power to some or all of your property, if your lights
are dim or flickering, or if there's damage to a power pole or powerline.
Report



REGISTER AS A LIFE SUPPORT CUSTOMER

If you rely on medical equipment, we can provide you extra support during an
outage.
Register



PREPARE FOR AN ELECTRICAL OUTAGE

It's important that you consider how a power outage might affect your home or
business.
Start preparing



PREPARE FOR A GAS OUTAGE

Make sure you're ready if the unexpected happens, with our planning checklists
and helpful tips.
Start preparing



EMPOWERING OUR COMMUNITIES


COMMUNITY SUPPORT RESOURCES

Discover how we're fostering connections, supporting community energy projects
and empowering communities across Victoria.

Visit the Community page


TRANSFORMING OUR COMMUNITIES

COMMUNITY


$30 MILLION FOR UPGRADES TO AUSNET'S GAS NETWORK

$30 million spent on several gas network upgrade projects over the past 12
months across western Victoria



COMMUNITY


AUSNET EXTENDS HARDSHIP GRANTS FOR COMMUNITIES IMPACTED BY FEBRUARY STORMS

COMMUNITY


BOLTE BRIDGE OPERATION PROTECTS CRITICAL POWER INFRASTRUCTURE

COMMUNITY


AUSNET HELPING CARDINIA SHIRE BECOME MORE ENERGY RESILIENT

More stories

GET IN TOUCH

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Or want to talk to us?

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We acknowledge Aboriginal people as the Traditional Custodians of the land. We
pay respects to Elders past, present and emerging.