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support2.guideit.com Open in urlscan Pro
104.214.119.36  Public Scan

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URL: https://support2.guideit.com/
Submission: On August 20 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 104.214.119.36, located in San Antonio, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is support2.guideit.com.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on April 4th 2024. Valid for: a year.
This is the only time support2.guideit.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 104.214.119.36 8075 (MICROSOFT...)
1 3.160.150.6 16509 (AMAZON-02)
2 99.83.242.152 16509 (AMAZON-02)
3 13.32.121.88 16509 (AMAZON-02)
10 5
Apex Domain
Subdomains		 Transfer
6 niceincontact.com
livechat-static-de-na1.niceincontact.com — Cisco Umbrella Rank: 53306
channels-de-na1.niceincontact.com — Cisco Umbrella Rank: 49166
web-modules-de-na1.niceincontact.com — Cisco Umbrella Rank: 79094
43 KB
3 guideit.com
support2.guideit.com
16 KB
0 screenconnect.com Failed
guideit.screenconnect.com Failed
10 3
Domain Requested by
3 web-modules-de-na1.niceincontact.com livechat-static-de-na1.niceincontact.com
web-modules-de-na1.niceincontact.com
3 support2.guideit.com support2.guideit.com
2 channels-de-na1.niceincontact.com livechat-static-de-na1.niceincontact.com
1 livechat-static-de-na1.niceincontact.com support2.guideit.com
0 guideit.screenconnect.com Failed support2.guideit.com
10 5

This site contains no links.

Subject Issuer Validity Valid
*.guideit.com
Go Daddy Secure Certificate Authority - G2		 2024-04-04 -
2025-04-23		 a year crt.sh
*.nicecxone.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-07-30 -
2025-07-29		 a year crt.sh

This page contains 3 frames:

Primary Page: https://support2.guideit.com/
Frame ID: 96F5562B06D0ECA2599AF0AD0DE0B194
Requests: 8 HTTP requests in this frame

Frame: https://guideit.screenconnect.com/?Theme=Embedded
Frame ID: B18FB32D6A0284A697D7DC2DF7A17C6C
Requests: 1 HTTP requests in this frame

Frame: https://web-modules-de-na1.niceincontact.com/storage/shared.html
Frame ID: 8E2295EBADD686E678BCC49C30A5516B
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

GuideIT - Support

Page Statistics

10
Requests

90 %
HTTPS

0 %
IPv6

3
Domains

5
Subdomains

5
IPs

1
Countries

59 kB
Transfer

398 kB
Size

2
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
support2.guideit.com/ 		2 KB
2 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support2.guideit.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
f04b0043769f7a14ac1817303a7c9653878f5f1bacb6bd2c8e85d9d2be02adf7
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Tue, 20 Aug 2024 17:12:32 GMT
Server
Microsoft-IIS/10.0
Strict-Transport-Security
max-age=2592000
Transfer-Encoding
chunked
Vary
Accept-Encoding
X-Powered-By
ASP.NET
guideit.png
support2.guideit.com/logos/ 		12 KB
12 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support2.guideit.com/logos/guideit.png
Requested by
Host: support2.guideit.com
URL: https://support2.guideit.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
61daf7a11cf2d67cd535d55dd0199be5099bfff87d71e40d4db472ccb06264f8
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Referer
https://support2.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 20 Aug 2024 17:12:32 GMT
Strict-Transport-Security
max-age=2592000
Last-Modified
Tue, 26 Mar 2024 20:15:22 GMT
Server
Microsoft-IIS/10.0
ETag
"1da7fba548c99a6"
X-Powered-By
ASP.NET
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
12454
home.css
support2.guideit.com/css/ 		2 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support2.guideit.com/css/home.css
Requested by
Host: support2.guideit.com
URL: https://support2.guideit.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.214.119.36 San Antonio, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
52df8592f8e3a144e3480bc3e996a029624253b9ef2f5699bf79d8e8bb0659af
Security Headers
Name Value
Strict-Transport-Security max-age=2592000

Request headers

Referer
https://support2.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date
Tue, 20 Aug 2024 17:12:32 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=2592000
Last-Modified
Tue, 26 Mar 2024 20:15:22 GMT
Server
Microsoft-IIS/10.0
ETag
"1da7fba548ca1fa"
X-Powered-By
ASP.NET
Transfer-Encoding
chunked
Vary
Accept-Encoding
Content-Type
text/css
Accept-Ranges
bytes
chat.js
livechat-static-de-na1.niceincontact.com/4/ 		35 KB
11 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://livechat-static-de-na1.niceincontact.com/4/chat.js?478937
Requested by
Host: support2.guideit.com
URL: https://support2.guideit.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-6.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c3da488ac52550d19ef9790190d79d24287ca96367f8a5a5beb3186d9bbba0e2

Request headers

Referer
https://support2.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 20 Aug 2024 04:20:04 GMT
content-encoding
br
via
1.1 99a0678067c9afa5ffc6dde34b960d40.cloudfront.net (CloudFront)
last-modified
Wed, 07 Aug 2024 08:33:11 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P7
age
46349
x-amz-server-side-encryption
AES256
etag
W/"12143f7cdc7e0300182c4d6f67aba4a1"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/javascript
x-amz-cf-id
Og8w2CPEniJpCb6noiBcAR0_-ErYHiOwVwv9Z5OLMJjtiy7nIY_ttA==
chat_6b205c7a-a413-47d0-951a-d5ec9994967d
channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/ 		11 KB
4 KB 		Fetch
General
Check archive.org
Download Go to
Full URL
https://channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/chat_6b205c7a-a413-47d0-951a-d5ec9994967d?locale=de_DE
Requested by
Host: livechat-static-de-na1.niceincontact.com
URL: https://livechat-static-de-na1.niceincontact.com/4/chat.js?478937
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
99.83.242.152 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ac9af5c29004f71d0.awsglobalaccelerator.com
Software
nginx /
Resource Hash
c34b74ce2fd746140f7bb2666d3026e849c003e9a9f3af54329d446a43bd3bb7
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Referer
https://support2.guideit.com/
X-Caller-Service-ID
dfo-chat
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Content-Type
application/json

Response headers

x-trace-id
1c941c90-b5b9-4f6e-9c49-7518aebeb2ca
date
Tue, 20 Aug 2024 17:12:34 GMT
strict-transport-security
max-age=63072000; includeSubDomains
x-clacks-overhead
GNU Terry Pratchett
content-encoding
gzip
server
nginx
access-control-allow-methods
POST, OPTIONS, GET
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=120
x-request-uuid
25fb3a8d-d19f-4787-9a25-8b45a072804f
access-control-allow-headers
*
chat_6b205c7a-a413-47d0-951a-d5ec9994967d
channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/ Frame 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://channels-de-na1.niceincontact.com/chat/1.0/brand/3984/channel/chat_6b205c7a-a413-47d0-951a-d5ec9994967d?locale=de_DE
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
99.83.242.152 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ac9af5c29004f71d0.awsglobalaccelerator.com
Software
nginx /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-caller-service-id
Access-Control-Request-Method
GET
Origin
https://support2.guideit.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-headers
*
access-control-allow-methods
POST, OPTIONS, GET
access-control-allow-origin
*
content-length
0
date
Tue, 20 Aug 2024 17:12:33 GMT
server
nginx
strict-transport-security
max-age=63072000; includeSubDomains
x-clacks-overhead
GNU Terry Pratchett
x-request-uuid
f01d2f0b-acb4-45ca-8f9e-c397549df3e1
x-trace-id
cb65a6da-65a7-4540-b2d0-f80b3fa6f99c
/
guideit.screenconnect.com/ Frame B18F 		0
0
truncated
/ 		238 B
0 		Image
General
Check archive.org
Download Go to Show image
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
19ce53d31c89f6a2a6f9f85e359bba2821c04e8cadb38b5ca380e819a20c191f

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Content-Type
image/svg+xml
loader.js
web-modules-de-na1.niceincontact.com/loader/1/ 		80 KB
28 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://web-modules-de-na1.niceincontact.com/loader/1/loader.js?28736233
Requested by
Host: livechat-static-de-na1.niceincontact.com
URL: https://livechat-static-de-na1.niceincontact.com/4/chat.js?478937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.88 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-88.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
24ca5132420b08e69c217aaea3fad5f9dba8aff59a5f4cf66fc420cc225b02c0

Request headers

Referer
https://support2.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 20 Aug 2024 17:12:36 GMT
content-encoding
br
via
1.1 c80fd33b8f8c4dff5488cc52ba797aa6.cloudfront.net (CloudFront)
last-modified
Wed, 19 Jun 2024 09:12:20 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P1
etag
W/"8beaa20eef2fe65987d07a2429288b34"
x-amz-server-side-encryption
AES256
vary
Accept-Encoding
x-cache
Miss from cloudfront
content-type
text/javascript
cache-control
no-cache
x-amz-cf-id
Hgozkn25RImDuNHoiw003O2Kp067zE1Qa1YkdQr_ZVgAtFAQb83a7w==
chat-window.js
web-modules-de-na1.niceincontact.com/chat/ 		254 KB
0 		Script
General
Check archive.org
Download Go to
Full URL
https://web-modules-de-na1.niceincontact.com/chat/chat-window.js?28736233
Requested by
Host: web-modules-de-na1.niceincontact.com
URL: https://web-modules-de-na1.niceincontact.com/loader/1/loader.js?28736233
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.88 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-88.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://support2.guideit.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 20 Aug 2024 17:12:37 GMT
content-encoding
br
via
1.1 c80fd33b8f8c4dff5488cc52ba797aa6.cloudfront.net (CloudFront)
last-modified
Wed, 07 Aug 2024 08:33:06 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P1
etag
W/"3d770310addc630cb122c1b67e1dd319"
x-amz-server-side-encryption
AES256
vary
Accept-Encoding
x-cache
Miss from cloudfront
content-type
text/javascript
x-amz-cf-id
kMVyFigbM77hdNfitoURgcaX5z9G8S_tmFOGdPSCLm9pqnP7cFerYg==
shared.html
web-modules-de-na1.niceincontact.com/storage/ Frame 8E22 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://web-modules-de-na1.niceincontact.com/storage/shared.html
Requested by
Host: web-modules-de-na1.niceincontact.com
URL: https://web-modules-de-na1.niceincontact.com/loader/1/loader.js?28736233
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.88 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-88.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://support2.guideit.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

accept-ranges
bytes
age
37282
content-length
164
content-type
text/html
date
Tue, 20 Aug 2024 06:51:14 GMT
etag
"529f313e880347d6f53f06cebc45569f"
last-modified
Fri, 12 Apr 2024 10:07:05 GMT
server
AmazonS3
vary
Accept-Encoding
via
1.1 b04a6cb0bde4a78c29099913e07f9056.cloudfront.net (CloudFront)
x-amz-cf-id
9ODMDTT452k30nnMuKI8YAieVgMovWF5hgDdnWSZm9Lmq9YmCr7TiA==
x-amz-cf-pop
FRA60-P1
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
guideit.screenconnect.com
URL
https://guideit.screenconnect.com/?Theme=Embedded

Verdicts & Comments Add Verdict or Comment

7 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| OpenChat string| BrandEmbassy function| brandembassy string| CXoneDfo function| cxone

2 Cookies

Domain/Path Name / Value
.support2.guideit.com/ Name: ARRAffinity
Value: 3bd0789e0da4bff9f5b8dc9566a5e9389d324155fdf57fb006d707fce10752cc
.support2.guideit.com/ Name: ARRAffinitySameSite
Value: 3bd0789e0da4bff9f5b8dc9566a5e9389d324155fdf57fb006d707fce10752cc

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=2592000