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How does your social customer care stack up against 13k leading brands?

Unleash a new era of customer service today with Modern Care Lite.



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THE UNIFIED-CXM PLATFORM FOR ALL CUSTOMER-FACING FUNCTIONS.



As the only unified customer experience management platform (Unified-CXM),
Sprinklr helps the world's biggest companies — and now the most beloved teams —
make their customers and fans happier. Across 30+ digital channels, our
industry-leading AI creates insights for deeper and more real-time customer and
fan experiences.

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9 OUT OF THE TOP 10 MOST VALUABLE BRANDS TRUST SPRINKLR.




RECOGNIZED AS THE DEFINITIVE INDUSTRY STANDARD IN HELPING ENTERPRISES MAKE
CUSTOMERS HAPPIER.

LEADER

THE FORRESTER WAVE™



SOCIAL LISTENING PLATFORMS, Q4 2020

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AWARD

TRUSTRADIUS TOP RATED AWARDS



SOCIAL MEDIA MANAGEMENT & SOCIAL MEDIA MONITORING, 2020

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AWARD

FORBES CLOUD 100



THE CLOUD 100 2020 LIST

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LEADER

THE FORRESTER WAVE™



SOCIAL SUITES, Q3 2021

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A LEADER

GARTNER® MAGIC QUADRANT™



CONTENT MARKETING PLATFORMS, 2022

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LEADER

THE FORRESTER WAVE™



SALES SOCIAL ENGAGEMENT SOLUTIONS, Q1 2021

Explore

LEADER

THE FORRESTER WAVE™



SOCIAL LISTENING PLATFORMS, Q4 2020

Explore

AWARD

TRUSTRADIUS TOP RATED AWARDS



SOCIAL MEDIA MANAGEMENT & SOCIAL MEDIA MONITORING, 2020

Explore

AWARD

FORBES CLOUD 100



THE CLOUD 100 2020 LIST

Explore

LEADER

THE FORRESTER WAVE™



SOCIAL SUITES, Q3 2021

Explore

A LEADER

GARTNER® MAGIC QUADRANT™



CONTENT MARKETING PLATFORMS, 2022

Explore

LEADER

THE FORRESTER WAVE™



SALES SOCIAL ENGAGEMENT SOLUTIONS, Q1 2021

Explore

LEADER

THE FORRESTER WAVE™



SOCIAL LISTENING PLATFORMS, Q4 2020

Explore

AWARD

TRUSTRADIUS TOP RATED AWARDS



SOCIAL MEDIA MANAGEMENT & SOCIAL MEDIA MONITORING, 2020

Explore

AWARD

FORBES CLOUD 100



THE CLOUD 100 2020 LIST

Explore
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TRANSFORM CUSTOMER DATA INTO INSIGHTS — AND INSIGHTS INTO ACTION.

Sprinklr Modern Research is how leading brands become customer-centric — by
turning customer data into actionable insights and new business opportunities at
scale.

TURN AI-POWERED LISTENING INTO A COMPETITIVE ADVANTAGE.

Sprinklr gives you a better understanding of feedback on your products and
services — plus key insights on your competitors’ offerings and strategies — so
you can identify critical market trends and capitalize on unmet customer needs.



BUILD YOUR BUSINESS WITH REAL-TIME CUSTOMER INSIGHTS.

With our AI engine, you can transform real-time voice of the customer data into
actionable insights — and then share it in all formats and on all devices across
your entire organization to fuel collaboration and innovation.



REDUCE RISK AND PROTECT YOUR BRAND.

Modern Research empowers your team with real-time insights on current events,
trending events, and brand crises before they become consequential — so you can
make proactive, informed decisions about your owned media strategies and
tactics.


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FOUR INDUSTRY-LEADING PRODUCTS. TOGETHER ON THE ONLY UNIFIED-CXM PLATFORM.



DISCOVER UNIFIED-CXM

There is a better way to keep up with the exponential growth of data on dozens
of modern channels — and meet the rising demands of customers. Unified-CXM is
the path forward out of point solution chaos.



Explore the Platform

MODERN RESEARCH

Interpret data from all channels on one platform — and turn actionable insights
into better experiences.

Learn more

MODERN CARE

Redefine service as a proactive, digital-first experience on the native channels
your customers love.

Learn more

MODERN MARKETING & ADVERTISING

Deliver personalized experiences at scale — while keeping costs under control.

Learn more

SOCIAL ENGAGEMENT & SALES

Connect with customers on 30+ modern channels — and protect your reputation at
every touchpoint.

Learn more


HOW DOES UNIFIED-CXM ADDRESS REAL-WORLD CHALLENGES? ASK OUR ENTERPRISE
CUSTOMERS.

Customer story: U.S. Census Bureau

In 2020, the U.S. Census Bureau needed to connect with the American public
across a variety of modern digital and social channels. They turned to
Sprinklr’s AI-powered Unified-CXM platform.



WATCH THE VIDEO

Customer story: P&G

P&G needed a unified platform capable of capturing relevant customer data across
modern channels at scale — and translating data into brand-building action. So
they partnered with Sprinklr.



WATCH THE VIDEO

Customer story: U.S. Census Bureau

In 2020, the U.S. Census Bureau needed to connect with the American public
across a variety of modern digital and social channels. They turned to
Sprinklr’s AI-powered Unified-CXM platform.



WATCH THE VIDEO

Customer story: P&G

P&G needed a unified platform capable of capturing relevant customer data across
modern channels at scale — and translating data into brand-building action. So
they partnered with Sprinklr.



WATCH THE VIDEO

Customer story: U.S. Census Bureau

In 2020, the U.S. Census Bureau needed to connect with the American public
across a variety of modern digital and social channels. They turned to
Sprinklr’s AI-powered Unified-CXM platform.



WATCH THE VIDEO
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IT'S TIME TO DISCOVER HOW A UNIFIED STRATEGY CAN HELP YOU MAKE CUSTOMERS
HAPPIER.

Contact us today, and we'll create a customized proposal that addresses your
unique business needs.

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