ttlc.intuit.com Open in urlscan Pro
2a02:26f0:480:9a9::42e9  Public Scan

Submitted URL: https://turbotax.com/customer-alert/security-risk
Effective URL: https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/received-email-using-different-turbotax-accoun...
Submission: On February 07 via manual from US — Scanned from DE

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I RECEIVED AN EMAIL ABOUT USING DIFFERENT TURBOTAX ACCOUNTS

SOLVED•by TurboTax•19669•Updated December 15, 2023

TurboTax is committed to protecting your personal info. If we detect that
certain types of your info are being used in more than one account, we’ll notify
you to make sure that you recognize the activity.

We recommend using the same account each year so your info can be automatically
transferred to your new return, saving you the time and hassle of data entry.

Here are some of the reasons you may have received this email:

 * You have used TurboTax in the past and are using a different account this
   year. This can include moving from our Desktop product to our online product.
 * You changed your filing status from last year and, for that reason, are
   filing with a different TurboTax account this year.
 * You have created multiple TurboTax accounts this year or in prior years.
 * You file as Married Filing Separately, with you and your spouse having
   different TurboTax accounts.
 * You have filed for dependents, or another family member, in the past and the
   email is referring to their personal info.

If you haven't taken any of the actions noted above, it may indicate that
someone is trying to use your info to file a tax return. Please contact us and
one of our agents will assist you.

Learn more about how TurboTax safeguards your data.

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About
 * About
 * Compare TurboTax products
 * All online tax preparation software
 * TurboTax online guarantees
 * TurboTax security and fraud protection
 * Tax forms included with TurboTax
 * TurboTax en español
 * TurboTax Live en español
 * Self-employed tax center
 * Tax law & stimulus updates
 * Tax Refund Advance
 * Unemployment Benefits and Taxes
 * File Your Own Taxes
 * TurboTax Crypto Taxes
 * Credit Karma Money
 * Investment Tax Tips

Online Software Products
 * Online Software Products
 * TurboTax login
 * Free Edition tax filing
 * Deluxe to maximize tax deductions
 * TurboTax Self-employed & investor taxes
 * Free Military tax filing discount
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CD/Download Products
 * CD/Download Products
 * TurboTax CD/download login
 * Compare CD/download products
 * All CD/download products
 * Install TurboTax Desktop
 * Check order status
 * TurboTax Advantage Program
 * TurboTax Business for corps
 * Products for previous tax years

Tax Tips
 * Tax Tips
 * Tax Tips & Video Homepage
 * Browse all tax tips
 * Married filing jointly vs separately
 * Guide to head of household
 * Rules for claiming dependents
 * File taxes with no income
 * About form 1099-NEC
 * Crypto taxes
 * About form 1099-K
 * Small business taxes
 * Amended tax return
 * Capital gains tax rate
 * File back taxes
 * Find your AGI

Help and Support
 * Help and Support
 * TurboTax support
 * Contact us
 * Where's my refund
 * File an IRS tax extension

Tax Tools
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 * TaxCaster tax calculator
 * Tax bracket calculator
 * Check e-file status refund tracker
 * W-4 tax withholding calculator
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More Products from Intuit
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