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GET https://www.forsta.com/

<form role="search" method="get" class="c-search-form" action="https://www.forsta.com/" aria-label="Search Form" __bizdiag="115" __biza="W___">
  <label class="c-search-form__label">
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  <button type="submit" class="c-search-form__submit c-button"> Show results </button>
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GET https://www.forsta.com/

<form role="search" method="get" class="c-search-form" action="https://www.forsta.com/" aria-label="Search Form" __bizdiag="115" __biza="W___">
  <label class="c-search-form__label">
    <span class="screen-reader-text">Search for:</span>
    <input type="search" class="c-search-form__field" placeholder="" value="" name="s">
  </label>
  <button type="submit" class="c-search-form__submit c-button"> Show results </button>
</form>

GET https://www.forsta.com/

<form role="search" method="get" class="c-search-form" action="https://www.forsta.com/" aria-label="Search Form" __bizdiag="115" __biza="W___">
  <label class="c-search-form__label">
    <span class="screen-reader-text">Search for:</span>
    <input type="search" class="c-search-form__field" placeholder="" value="" name="s">
  </label>
  <button type="submit" class="c-search-form__submit c-button"> Show results </button>
</form>

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START UNDERSTANDING
IN FULL COLOR

Leader in Gartner® Magic Quadrant™ for Voice of the Customer

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HUMAN EXPERIENCE: A NEW ERA FOR EXPERIENCE & RESEARCH TECHNOLOGY

Trusted by over 2,500 customers, in over 100 countries

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Learn more
News


PRESS GANEY ADVANCES TECHNOLOGY VIA ACQUISITION OF FORSTA, A GLOBAL LEADER IN
MARKET RESEARCH, CUSTOMER EXPERIENCE AND EMPLOYEE EXPERIENCE

Press Ganey advances technology via acquisition of Forsta,A global leader in
Market Research, Customer Experience and Employee Experience Forsta, a Leader in
the 2021 Gartner® Magic Quadrant™ for Voice of the Customer, will gain scale and
investment to further accelerate product innovation  BOSTON AND LONDON (April
27, 2022) — Press Ganey, renowned leader in patient, […]

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White paper


INTRODUCING THE FUTURE OF EXPERIENCE & RESEARCH TECHNOLOGY

The future is human HX is the full story of your audiences Gathered in multiple
ways Brought to life as broad patterns and personal pictures Shared and
understood across your organisation Used to improve performance, and build
long-lasting relationships What’s included? 40+ pages of insights for anyone
leading or driving customer experience, insights or research efforts: Learn how
to develop […]

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Case study


GIVING EBAY THE HUMAN TOUCH TO COMPETE WITH AMAZON

Giving eBay the human touch to compete with Amazon Tools used Customizable
surveys Digital interviewing Data analytics Personalized dashboards We gave eBay
a way of combining hard data with face-to-face discussions. So they could relate
better to the real people behind their sellers, bidders and buyers. The
challenge How do you compete with the might of Amazon as […]

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Ebook


DIVING DEEPER: CX ANALYTICS EXPLAINED

Diving deeper: CX analytics explained Wouldn’t it be lovely if your business had
a crystal ball that would tell you what the future holds and how to improve it?
With that information, you could plan the most effective steps to drive revenue
or beat out the competition. Unfortunately, there are no crystal balls in
business. […]

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Case study


PLUGGING THE HOLES WITH B2B INTERNATIONAL IN WOLSELEY’S CUSTOMER JOURNEY

Plugging the holes with B2B International in Wolseley’s customer journey Tools
used Survey design   Feedback and data collection Genius and computer assisted
telephone interviewing  B2B selling can be a brutally competitive business.
Our Forsta platform gave B2B International the insights to gain an edge with one
of their clients, Wolseley UK.   The challenge How to stand out with high […]

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Case study


HELPING BLAUW’S CLIENTS EASE INTO SUCCESS

Helping Blauw’s clients ease into success Tools used Deck creation Cross
tabulation Infographic dashboards CX and EX management PowerPoint batch
reporting How our software helped market research and consulting company Blauw
Research meet its own expectations and get their clientele to the next level.
The challenge Meeting great expectations with great software Blauw wanted to
evolve and had big […]

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THE FORSTA PLATFORM

The most powerful, flexible, connected, and most reliable experience & research
tech platform. Forsta transcends methodological and data silos. All human
experience is here.


Gather

If it’s insightful, it’s measurable. Use customizable surveys to seek insight
from any audience – from small teams to global communities. Take the data you
need from any touchpoint or channel.

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Analyze

Bring all your data onto a single platform. So you can see the stories behind
the statistics. Use advanced analytics tools to search, sort and filter in
whatever way gets you to the answers you need.

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Visualize

Put your insights onscreen. Effortlessly. Forsta lets you easily craft all the
presentations, reports, infographics and graphs you need. So you can deliver
your data as a complete, compelling story.

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Act

When the insights are in, make them count. Get the right information to the
right people so they can take the right action. Use automation tools to make it
instant and effortless.

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OUR CUSTOMERS

Trusted by over 2,500 customers,
in over 100 countries.

Request a demo
Case study


PUTTING HEATHROW ON A FLIGHT PATH TO DISCOVERY

Putting Heathrow on a flight path to discovery Tools used Deck creation Data
repository Cross tabulation Infographic dashboards PowerPoint batch reporting
Heathrow is Europe’s largest airport. And it collects a lot of information. It
interviews 500,000 of the nearly 80 million passengers* who come through its
gates every year. Analysing that much data might seem like an impossible […]

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Webinar


BEST BUY BUSINESS SUCCESS DESPITE THE GLOBAL PANDEMIC

Best Buy Business Success Despite the Global Pandemic Covid changed so many
things in our world beginning in March 2020. Among them, it changed when we
could leave our homes, where we went when we did, how we purchased what we
needed to live, and how all this was delivered to us. In this webinar, we […]

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STOP MAKING DECISIONS IN BLACK AND WHITE

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