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WHAT IS PING.CHARTBEAT.NET AND WHY DO I SEE IT IN MY BROWSER FOOTER?

When you see ping.chartbeat.net in your browser footer it's because the site you
are on is running chartbeat real-time analytics. Chartbeat is used by the owners
of this site to help them understand what's happening on their site. The data it
sends is anonymous and the site owners don't see any Personally Identifiable
Information as a result of this. It's more like "someone from New York City is
on the gardening page of your site". See an example of a chartbeat dashboard.


DOES THIS SLOW DOWN THE SITE?

No. We get it, it's frustrating to see this site waiting on this
ping.chartbeat.net thing. Unfortunately, the browser is blaming
ping.chartbeat.net unfairly; it's really not slowing down the site at all!


WHAT ACTUALLY HAPPENS?

Chartbeat code is typically put at the very bottom of the page by the site owner
and is built in a special way so that it waits until the page has finished
loading before it loads itself. (For techies this is asynchronous javascript
that doesn't begin to load until after the on-load event). This means that it
has zero effect on how fast it's taking your site to load.



A bug in some browsers means that whenever they are waiting on a part of the
site to load they don't reference the slow-loading item but instead reference
the code at the bottom of the page. So, when the browser tells you it's "waiting
for ping.chartbeat.net", what it actually means is it's "waiting for this image
or advertisement to load so that I can get down to ping.chartbeat.net and finish
the job".

You can find more information about this browser bug, and please don't hesitate
to reach out to support@chartbeat.com if you need any more information or if we
can help in any way.




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