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TRADING IS BETTER
WITH CRYPTOLOGIA

Raw spreads. Real time trade signals.
Round the clock support.

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1 ACCOUNT 200+ PRODUCTS


Diversify your portfolio with access to over 15,000 products across 7 asset
classes. Trade CFDs on Forex, Futures, Indices, Metals, Energies and Shares.




CRYPTO

Trade and Mine Bitcoin and Other Leading Crypto Currencies with Decentralized
Finance

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COPY

Copy trading allows you to directly copy the positions taken by another trader.
You simply copy everything

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FOREX

Trade currency pairs and be able to implement your own trading strategies with
minimum slippage

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STOCKS

Stocks, also commonly referred to as shares, are issued by a public company and
put up for sale.

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LIGHTNING SPEED EXECUTION WITH RAZOR-THIN SPREADS


You get the best trading conditions :

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COPY EXPERT TRADERS


It’s all in the name! Copy trading allows you to directly copy the positions
taken by another trader. You decide the amount you wish to invest and simply
copy everything they do automatically in real-time – when that trader makes a
trade, your account will make that same trade as well.

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TRADE 120+ INSTRUMENTS AT YOUR FINGERTIPS

Choose from a range of global markets and trade on extremely tight spreads.





COPY

Copy trading allows you to copy the positions taken by another trader. You
simply copy everything

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FOREX

Trade currency pairs and be able to implement your own trading strategies with
minimum slippage

Learn More




CRYPTO

Buy and sell Bitcoin and other leading crypto currencies with ease on our
platform

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STOCKS

Stocks, also commonly referred to as shares, are issued by a public corporation
and put up for sale.

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FAQS



 * arrow_drop_downWhat is a trading platform?
   It is an online platform where traders track the quotes of different kinds of
   assets and make trades using the services provided by a broker.
 * arrow_drop_downThe Platform Doesn’t Load
   Try opening it in some other browser. We recommend using the latest Google
   Chrome. The system will not let you log in to the trading platform if your
   location is blacklisted. Perhaps, there is an unexpected technical problem.
   Our support consultants will help you solve it.
 * arrow_drop_downWhen Will Deposits Be Credited
   The funds are usually credited to trading accounts fast, but sometimes it can
   take from 2 to 5 business days (depending on your payment provider.) If the
   money has not been credited to your account right after you make a deposit,
   please wait for 1 hour. If after 1 hour there is still no money, please wait
   and check again.
 * arrow_drop_downDo I Need to Install Any Trading Software?
   You can trade on our online platform in the web version right after you
   create an account. There is no need to install new software.
 * arrow_drop_downWhat Should I Do If a System Error Occurs?
   When system errors occurs, we recommend clearing your cache and cookies. You
   should also make sure you are using the latest version of the web browser. If
   you take these actions but the error still occurs, contact our support team.

 * arrow_drop_downWhat are bonuses?
   Bonus is the money the company provides to a client for trading. Traders
   don't lose their own funds when they lose a bonus. On the other hand, in case
   of success, they pocket the profit gained from using bonus funds.
 * arrow_drop_downTrading and Quote Sessions
   A quote session is a period when the platform receives and transmits quotes.
   However, one can make trades within a slightly shorter trading session, which
   is part of a quote session. As a rule, a quote session starts 5-10 minutes
   earlier and ends 5-10 minutes later than the trading session. This is meant
   to protect traders from the risk of high volatility at the beginning and the
   end of the quote session. For example, a quote session for Apple shares
   starts at 13:30 GMT (US Summer Time) and ends at 20:00. A trading session for
   Apple shares starts with a five-minute delay, i.e. at 13:35. And it ends at
   19:55, which is 5 minutes before the quote session ends.
 * arrow_drop_downWhy Doesn’t a Trade Open Instantly?
   It takes a few seconds to get data from the servers of our liquidity
   providers. As a rule, the process of opening a new trade takes up to 4
   seconds.
 * arrow_drop_downHow Can I View the History of My Trades?
   All information about your recent trades is available in the “Trades”
   section. You can access the history of all your trades through the section
   with the same name as your user account.
 * arrow_drop_downWhat Is the Most Active Time of Day for Trading?
   Trading activity depends on the working hours of major exchanges and
   increases at the time of important news releases. The most active trading
   sessions are European and North American ones. The European session begins at
   around 6:00 UTC and closes at 15:00 UTC. The North American trading session
   spans from 13:00 UTC until 22:00 UTC. Please note that some currency pairs
   and assets are available for trading for a limited period of time. The
   trading hours for each asset are specified in the “Trading Conditions” tab of
   the “Asset” menu.

 * arrow_drop_downHow does Bitcoin mining work
   It’s quick and very easy! As soon as we receive your payment your contract
   will be added to your profile, and you can immediately start mining.
   Depending on the blockchain algorithm you select and the associated mining
   service agreement you enter into, you can either mine native cryptocurrencies
   directly or allocate your hashpower to other cryptocurrencies (marked with
   AUTO), and even choose a specific allocation for them. For example: 60% LTC,
   20% BTC and 20% DOGE. The first mining output is released after 48 hours, and
   then a daily mining output will follow.
 * arrow_drop_downAre you mining for yourself?
   Besides the fact that we ourselves mine with the very same hardware that we
   offer to our clients, our capital is limited. We believe that Bitcoin and
   Altcoin mining is one of the best ways to receive Cryptocurrencies, however,
   we do not want to “put all our eggs in one basket”.
 * arrow_drop_downWhere is your mining farm located?
   For security reasons, we do not disclose the exact location of our mining
   farms. As of April 2015, we are operating several mining farms that are
   located in Europe, America and Asia. Electricity cost and availability of
   cooling are important, but not the only criteria. See our Datacenters page
   for more information.
 * arrow_drop_downWhat coins I mine with each algorithm?
   
   You are able to mine Bitcoin and various altcoins directly via our mining
   allocation page*. The availability of cryptocurrencies you can mine depends
   on the contract you have chosen.
   
   You must allocate your hashpower in order to determine the cryptocurrency
   received for your mining output. If no allocation has been made, the mining
   output will default to the following for the given blockchain algorithm:
   
   SHA-256 contract - Bitcoin
   Ethash contract - Ethereum
   
   
   (*) “CryptoLogia Advanced Allocation” (special feature): It allows you to get
   mining outputs in many different coins even if they are not mined directly by
   a certain algorithm. For example, you can get mining outputs in BTC while
   mining with an X11 algorithm! That is possible by mining the DASH coin
   directly, which is then automatically swapped to BTC by our algorithmic
   framework. The Allocation function is designed for customers to receive
   delivery of their mining results in their preferred cryptocurrency. We call
   it “mining BTC the smart way”. The same technique is also used to get mining
   results in LTC with a SHA-256 contract, etc.

 * arrow_drop_downHow do your ether contracts work?
   
   When you purchase an Ether mining contract, you buy a share of a GPU
   (“graphics processing unit“) to mine Ethereum. The hashing algorithm used to
   mine Ether is called Ethash (or Dagger-Hashimoto).
   
   Ethash requires the so called DAG file in order to perform the calculations.
   This file grows over time, which means that more operations for each hashing
   operation need to be performed. This means that the effective hashrate
   decreases a little each time the DAG file grows.
   
   This has to be considered when comparing the theoretical output of your
   hashpower. Online calculators do not take this into account.
   
   Also, please keep in mind that some of our products have a maintenance fee
   attached.

 * arrow_drop_downWhat are the expected returns?
   
   Bitcoin and altcoin mining depends highly on the prices and network
   difficulties of the Cryptocurrencies that you are mining, which cannot be
   predicted. It would not “look right” if we would provide data on the mining
   performance and sell contracts at the same time. Therefore, we recommend all
   our clients to do their own research and do their own performance
   calculation.
   
   For example, you might want to have a look at coinwarz.com. Remember that
   some of our products have a daily maintenance fee which must be deducted from
   the daily mining rewards.
   
   Please note that the website is an independent source of reference and not
   related to CryptoLogia in any manner.

 * arrow_drop_downWhich pools are you using for mining?
   
   We do not publish a list of pools we are using. Our main criteria for a good
   pool are: reliability, fee structure and reject rate. Going forward we will
   solo-mine a few coins (and pass the fee savings to our users!).
   
   Our internal policy is: “be a good crypto citizen”. This means, that we will
   at least use two different pools (in some cases we use up to four) for each
   coin. This is to preserve the decentralized nature of the crypto networks! If
   we become aware that a pool is getting close to 50% share, we will switch
   away from it and use a backup instead.

 * arrow_drop_downIsn't buying hardware cheaper?
   
   On the first glance one might think that buying miner X is slightly cheaper
   than hosted mining. However, there are a number of “hidden” costs related to
   purchasing and maintaining a miner that change the economics significantly:
   
   Shipping costs: few merchants will cover this, but in most cases they will
   charge you extra.
   
   Customs dues / VAT: if it is an international delivery you will likely have
   to pay customs dues and VAT; generally this has a huge impact on the total
   cost of your mining equipment.
   
   Delivery time: when you pay for your device you have to wait until the miner
   is packaged and shipped; if it is held up in the customs this can take weeks.
   And during that time you cannot mine at all (“opportunity costs”). You have
   to wait and hope. And if the merchant has a stock shortage; it is you who has
   to wait. WithCryptoLogia you pay and get your hashpower immediately online.
   No delays!
   
   Costs for additional equipment: when buying miners from larger retailers you
   often have to buy additional equipment like an extra PSU that matches the
   electricity specs for your country, control units and specific shelves to
   store them efficiently. This adds up significantly to the overall price for
   hashpower.
   
   Setting the system up: when the device finally arrived you have to assemble
   and configure it. Beginners often underestimate the amount of work and
   technical knowledge that is needed to bring the device up and optimize its
   settings. People that used the first ASICs spend days and weeks on it. In
   monetary terms this costs you twice: (i) your time and (ii) lost mining
   opportunity.
   
   Maintenance: hardware failures, outages and crashes could lead to downtimes
   between seconds and weeks. If your unit breaks you have to return it and
   start from scratch (by the way: check the guarantee time of your miner; it is
   often less than a year). With CryptoLogia you have a guaranteed uptime of
   100%: in case one of your units fails another unit will be switched over and
   start mining for you the very same second.
   
   Electricity: having the machines at home not only brings heat and noise, but
   also an increase of your electricity bill; an important factor that many
   underestimate. Please do not get us wrong: we do not want to discourage
   anyone from mining at home! We are often asked about prices and realized that
   many users do not know about all the hidden costs. If you compare the true
   costs, you will notice that our prices are very competitive. We want to
   provide you the best possible mining experience, so that you can focus on
   mining your favorite coins (and we take care of the rest).

 * arrow_drop_downWhat is the maintenance fee?
   
   Some of our products have a maintenance fee attached. The maintenance fee
   covers all costs related to mining including, inter alia:
   
   electricity cost
   cooling
   maintenance work
   hosting services
   
   The fee is fixed in USD but deducted from the daily mining rewards in the
   natively mined coin on a daily basis.

 * arrow_drop_downHow can I mine different coins at the same time?
   
   CryptoLogia allows its clients to mine different types of coins at the same
   time. You decide which coins you prefer and you can allocate hashpower
   accordingly.
   
   Each mining algorithm is set up with a default delivery cryptocurrency. The
   CryptoLogia Advanced Auto-Allocation (in short “AUTO”) will apply to all
   cryptocurrencies which cannot be mined directly. In the user interface go to
   “Mining Allocation” and choose the hashpower allocation that is best for you.
   When you are done press “save allocation”.
   
   Remember that the cryptocurrencies marked with (AUTO) are not directly mined,
   as mentioned in the “What coins can I mine?” section of this Customer Service
   page.
   
   In order to get the mining output, please ensure to add your wallet
   address(es) to your CryptoLogia profile. Find out more details about how to
   add your wallet(s) in the next section.


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