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Text Content

Products

convert

Universal Inbox

Keep all of your conversations in one easy-to-use inbox.

Payments

Improve collections and customer happiness with text payments.

Group Messaging

Coordinate as a group by sending and responding together.

Announcements

Broadcast your message to a large group of contacts at once.
engage

SMS/MMS Messaging

Stay connected to customers with text messages.

Facebook

Respond to Facebook Business messages with the Universal Inbox.

Instagram

Stay on top of your social media by responding quickly.
Webchat

Coming Soon
best in class

Chrome Plugin

Stay on top of your Universal Inbox from the browser.

Mobile Apps

Securely message contacts from your mobile device.

API

Use the API to integrate, automate, and customize your workflow.
scale
Text surveysAutomated textingBulk SMSLandline text messageMass textingScheduled
textSMS notificationsText alerts
Text blastTwo-way texting
Solutions

company size

Small Business

Perfect for the growing business that’s just getting started.

Mid-Market

Ideal for industry leaders who are ready to scale.

Enterprise

Established companies ready for the next level.
teams

Support

Resolve more tickets faster than ever before.

Sales

Close more deals with personal messaging.

Operations

Keep everyone in the know and up-to-date.

Marketing

Stay connected with new and loyal customers.
App overview

How it Works

Learn how the Textline app can work for your business.

Security

We worry about this stuff, so you don’t have to.

HIPAA

Patented messaging, so your patients never miss a message.

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Features

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Fully Featured

All the features you need to scale your business.

Mobile Apps

Securely message contacts from your mobile device.

Team Management

Invite your team, set goals, and measure performance.
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How it Works

Learn how the Textline app can work for your business.

Security & Compliance Portal

We worry about this stuff, so you don’t have to.

Partners & Affiliates

We work with stellar companies, you should be one.

Help Center

All of your questions and answers in one place.
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Compliance

Telecom is complicated, but we simplify it for you.

Blog

Learn about the industry and its best practices.

Customers

Join the thousands of companies already texting.
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About Us

Learn about our business and exceptional team.

Contact Us

Get in touch with our team now.

Impact

See how Textline gives back to the community.

Partners

Pricing

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Products
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Universal Inbox


Payments

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Group Messaging


Surveys


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Automations


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channels

SMS/MMS Messaging


Webchat


Facebook


Instagram


Mobile Apps
Coming Soon
Solutions
company size

Small Business


Mid-market


Enterprise

teams

Support


Sales


Operations


Marketing

industries

Home Services


Healthcare


Dental


Retail


Financial Services


Legal


Hospitality


Personal Services


Insurance

View All Industries
Features
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Addressbook


Routing


Shortcuts


Tags


Whispers


Conversation Management


Admin Controls

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Impact

AffiliatesPricingSign Up




BUSINESS TEXTING SOFTWARE BUILT FOR TEAMS.

Textline is the most secure business texting service for modern customer
support, sales, and logistics teams.


Try it for free
No credit card required
Products
convert

Universal Inbox


Payments

engage

Group Messaging


Surveys


Bulk Messaging

expand

Automations


Mobile Apps


API

channels

SMS/MMS Messaging


Webchat


Facebook


Instagram


Mobile Apps
Coming Soon
Solutions
company size

Small Business


Mid-market


Enterprise

teams

Support


Sales


Operations


Marketing

industries

Home Services


Healthcare


Dental


Retail


Financial Services


Legal


Hospitality


Personal Services


Insurance

View All Industries
Features
core features

Addressbook


Routing


Shortcuts


Tags


Whispers


Conversation Management


Admin Controls

partner integrations

Salesforce


Zendesk Sell


Zendesk Support


Slack


Freshdesk


Pipedrive


Talkdesk


Aircall


Hubspot


Zapier


Shopify


Helpscout

View All Features
Resources
app overview

How it Works


Security & Compliance Portal


Partners & Affiliates


Help Center

library

Blog


Case Studies


Customers

company

About Us


Newsroom


Contact Us


Impact

AffiliatesPricingSign Up


💬
Hang up the phone, 52% of your customers want to text you. Learn more on our
webinar with Freshdesk on 6/24.
Register Today


MAKE BUSINESS MORE PERSONAL

Business texting is a fast, friendly, and convenient two-way communication
channel that makes people feel valued. Build stronger relationships with
customers and create better customer experiences with our business SMS platform.

BE THERE FOR YOUR CUSTOMERS

Customers want to text you. So stop putting them on hold, and let them safely
text you whenever they want, from wherever they are using.

CONVERSATIONS AT SCALE

We make direct, two-way communication possible. Talk to a large number of people
without losing any trust or personal connection.

DESIGNED FOR TEAMS

Customer support is a group effort. Our platform was built with collaboration
and security in mind, so your team can do its best work.

Try it for free


COMMUNICATE BETTER WITH THE #1 RATED BUSINESS TEXTING SOFTWARE ON CAPTERRA

Learn why thousands of companies picked Textline over the competition and love
using us to communicate with their customers every day.



Our number one goal is to make sure every customer is receiving an amazing
experience."

— Aaron Bata, Head of Customer Experience

Meet our customers


HOW TEXTLINE WORKS

Textline keeps all of your conversations and customer information safely in one
place, so you can monitor your team’s work, create a better process, and measure
progress.

CONNECT

Set up with your existing phone number (or we can provide you one) and arrange
your workspace.

Learn more

ENGAGE

Start two-way authentic conversations with customers without spamming them.

Learn more

COLLABORATE

Work efficiently using tools and features designed for teamwork.

Learn more

OPTIMIZE

Streamline your process with automation tools and actionable data.

Learn more
Your Workflow


INTEGRATE WITH EASE

We integrate seamlessly with the world’s best software, so that you don’t have
to wait to start texting.

View all integrations

icon Ready to start texting?
Request a demo


SOLUTIONS UNIQUE AS YOUR BUSINESS

Textline's business texting app is designed to fit your needs, no matter the
size of your business or who you need to talk to.


CUSTOMER SUPPORT

BE RESPONSIVE

Strengthen your relationship with by making it easier for customers to get in
touch with you, and respond faster when they need support.

ADD A PERSONAL TOUCH

Earn customers’ trust and loyalty with interactive conversations—no more one-way
communication.

Learn more


SALES

BRING IN MORE LEADS

Reach out instantly to potential customers, and watch your pipeline fill up
faster.

CLOSE MORE DEALS

Speed up your process with quick and convenient communication throughout the
sales cycle.

Learn More

View all plans and pricing


EARN COMMISSION FOR REFERRALS

Become an Affiliate Partner today and get paid for each customer you bring to
Textline. You’ll earn a 20 percent recurring commission.

Learn more



ANNOUNCING HIPAA COMPLIANT TEXTING

Healthcare providers and their business partners can now text people in a fully
secure environment.

Learn more



OTHER USEFUL BUSINESS TEXTING SOLUTIONS

Text alerts


Keep your customer in the know about important updates, schedule changes, and
more.

SMS marketing


Increase revenue and engagement by using cutting-edge SMS marketing tools. 

Mass texting


Broadcast important messages to large groups of contacts at once.

Group texting


Send group texts and get replies on the same text thread. Great for keeping a
group of contacts on the same page.

Two-way texting


Utilize two-way texting to chat 1-on-1 with your customers in real time.

Automations


Make use of SMS automations to save time and turn your business texting on
autopilot.

Our blog


THE LATEST NEWS FROM TEXTLINE

SMS MARKETING FOR HOTELS: A ‘SUITE’ OF TIPS AND IDEAS



SMS marketing for hotels is a communication game-changer. Get ideas to boost
revenue and examples to inspire your hotel text marketing campaigns.

Marketing
6
minute read

TOP INTERNAL COMMUNICATION CHANNELS AND HOW TO PICK RIGHT



Get an overview of the top internal communication channels businesses can use to
keep employees informed and engaged.

Operations
8
minute read

SMS FOR HR: 9 WAYS ENTERPRISE HR TEAMS CAN USE TEXTING



Unlock the transformative power of SMS for HR. Get 9 ways enterprise HR teams
can use text messaging for effective communication.

Operations
5
minute read
Visit the Blog


START TEXTING NOW.

Sign up for a free 14-day trial today. No credit card required.

Sign up now
No credit card required

Questions? Text us: +1 415-849-4349 or contact us here.

PRODUCT

Universal InboxPaymentsGroup MessagingSMS MessagingMobile AppsChrome
PluginAPIWebchatFacebookInstagramAPI

SOLUTIONS

Small BusinessMid-MarketEnterpriseSupportSalesOperationsMarketing

APP OVERVIEW

How it WorksHIPAA

FEATURES

Address BookAutomationsAnnouncementsGroup
MessagingMessagingMetricsShortcutsSurveysClaimingDispositionsRoutingEmojisTag
ManagementUnified InboxWhispersConversation ManagementMobile AppsAdmin
ControlsInsights
All Features

INTEGRATIONS

SalesforceHubSpotZendesk SupportZendesk
SellTalkdeskAircallPipedriveZapierFreshdeskSlack
All Integrations

PLATFORM SOLUTIONS

Automated Text MessagesBulk SMSMass TextingSMS NotificationsText BlastTwo-way
TextingScheduled TextDouble Opt-inUniversal Inbox Management
All Topics

SUPPORT

Get SupportPartners Overview

RESOURCES

BlogTexting GuideSecurity Practices
All Resources

PLANS & PRICING

Limited PlansPlus PlansProfessional Plans

COMPANY

About UsCareersNews Center

© 2024 Textline, Inc.
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