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Submitted URL: https://go.uth.edu/sspr
Effective URL: https://www.uth.edu/it/sspr/
Submission: On July 31 via api from US — Scanned from DE
Effective URL: https://www.uth.edu/it/sspr/
Submission: On July 31 via api from US — Scanned from DE
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</form>Text Content
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713-486-4000713-486-4000
Find A Dentist
Through its student, advanced education, and faculty clinics, the School of
Dentistry offers a wide range of dental care services to patients of all
ages.
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713-500-3267713-500-3267
Make An Appointment
UT Health Services is a primary care provider and part of the faculty
clinical practice of Cizik School of Nursing at UTHealth Houston.
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1-888-4UT-DOCS1-888-4UT-DOCS
Find Your Doctor
With over 2,000 clinicians certified in more than 80 medical specialties and
subspecialties, UT Physicians provides multi-specialty care for the entire
family. UT Physicians is the medical group practice of McGovern Medical
School at UTHealth Houston.
* PATIENTS
* 713-486-4000713-486-4000
Find A Dentist
Through its student, advanced education, and faculty clinics, the School of
Dentistry offers a wide range of dental care services to patients of all
ages.
* 713-500-3267713-500-3267
Make An Appointment
UT Health Services is a primary care provider and part of the faculty
clinical practice of Cizik School of Nursing at UTHealth Houston.
* 1-888-4UT-DOCS1-888-4UT-DOCS
Find Your Doctor
With over 2,000 clinicians certified in more than 80 medical specialties
and subspecialties, UT Physicians provides multi-specialty care for the
entire family. UT Physicians is the medical group practice of McGovern
Medical School at UTHealth Houston.
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lives better. Consider making an impact on health care by participating in
a clinical trial.
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We are fortunate to count on so many giving-hearted supporters, and we want
to share some of their stories with you. We want to show you the courage, the
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UTHealth Houston.
Read about our featured donor
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* Give Now
* Many Faces. One Mission.
* Ways to Give
* Support Our Schools
* Alumni Resources
* Get Involved
* Impact Stories
* Connect with Us
* Featured Donor
We are fortunate to count on so many giving-hearted supporters, and we want
to share some of their stories with you. We want to show you the courage,
the determination, and the generosity of spirit that define their journeys
with UTHealth Houston.
Read about our featured donor
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* Information Technology
* sspr
SELF SERVICE PASSWORD RESET (SSPR)
Section Menu
Information Technology
* Home
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* Graduate School of Biomedical Sciences
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* Working Remotely
SELF SERVICE PASSWORD RESET (SSPR)
* About
* Registration
* Password Recovery
* Help
* FAQ
About
Self-Service Password Reset (SSPR) is a web-based application that allows
UTHealth students, faculty, and staff to change their current password or
recover a forgotten password. A password can be recovered either through a
personal email account or mobile phone if it has been enrolled through SSPR. For
more information about SSPR, explore the tabs above.
SSPR FEATURES
* Easy enrollment anytime, anywhere
* Offers more protection against cybersecurity threats
* Enroll mobile phone for easy password recovery
* Password recovery through email or mobile phone
To continue to the SSPR Page
Registration
REGISTRATION
1. Enter your UTHealth username and password if you know it. Select Sign in. If
you have forgotten your password, select ‘Password Recovery’.
2. Select "Update Profile".
3. Enter your personal email address. Do not enter your UTHealth email address.
Enter your personal phone number.
4. Select Update.
5. Setting up a mobile device is optional, but recommended. To set up a mobile
device, select ‘Setup Mobile App Authentication’.
6. Select your phone’s platform from the tabs.
7. Scan the QR code from your authenticator app. Ex: Google authenticator, Duo
Mobile authenticator (possibly already installed for UTHealth users).
8. Enter the verification code on your mobile authenticator app into SSPR.
9. Select ‘Check Code’.
Your mobile device is now enrolled for password recovery.
Password Recovery
FOLLOW THESE STEPS TO RECOVER YOUR PASSWORD:
Recover Password Now
1. Select the ‘Password Recovery’.
2. Enter your previously registered recovery email address and UTHealth user ID
and verify that you are not a robot.
3. Select Search
4. Choose your method of verification.
4. If you previously chose SMS/Email Verification, choose to send the
verification code via email or SMS.
5. Enter the code and click Check Code.
6.SSPR will verify that your code is correct. Select Continue.
7. Enter your new password and click Change Password.
Help
HELP
SSPR support questions can be directed to either your departmental IT support
person, or the IT Solution Center at 713-486-4848.
UTHEALTH IT SOLUTION CENTER STANDARD HOURS OF OPERATION:
* Monday through Friday, 7 a.m. to 7 p.m.
* Saturday, 8 a.m. to 5 p.m.
FAQ
FREQUENTLY ASKED QUESTIONS
DO I HAVE TO REGISTER?
Yes, you have to register for proper management of your password. If you don't
register and forget your password, you may have to appear in-person to reset it.
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WHY DO I NEED TO USE A PERSONAL EMAIL ADDRESS?
The personal email address is an account that you can prove control of. Recovery
codes can be sent to that account to allow you to recover your own password.
Once enrolled, the Help Desk will send recovery codes to your personal email
address to verify your identity when you call. Your recovery email address and
mobile phone number registered with SSPR will only be used for managing your
password.
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WHAT IS MOBILE APP AUTHENTICATION?
Mobile App authentication uses a one time password (OTP) via an enrolled
application. One Time Passcode (OTP) is an automatically generated numeric or
alphanumeric string of characters that authenticates the user for a single
transaction or session. It can be setup using Setup Mobile App Authentication in
SSPR. There are several OTP mobile applications such as DUO and Google
Authenticator.
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WILL MOBILE APP AUTHENTICATION WORK IF I DO NOT HAVE CELLULAR SERVICE OR DATA?
Yes. The authenticator app is the only guaranteed recovery option independent of
data service.
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WHAT IS RECAPTCHA?
reCAPTCHA is a program intended to distinguish human from machine input. It is
used to prevent automated extraction of data from websites.
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* Emergency Info
* Contact Us
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7000 Fannin Street
Houston, Texas 77030
* 713-500-4HSC713-500-4HSC
* 713-500-4472713-500-4472
The University of Texas Health
Science Center at Houston
PO Box 20036
Houston, TX 77225-0036
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The University of Texas Health Science Center at Houston (UTHealth Houston)