URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_artic...
Submission: On May 12 via manual from US — Scanned from DE

Summary

This website contacted 22 IPs in 3 countries across 16 domains to perform 98 HTTP transactions. The main IP is 141.193.213.20, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare, Inc., US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 377281.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 10th 2023. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
50 141.193.213.20 209242 (CLOUDFLAR...)
5 2a00:1450:400... 15169 (GOOGLE)
2 138.199.37.230 60068 (CDN77 ^_^)
1 2a04:4e42:600... 54113 (FASTLY)
2 13.32.121.53 16509 (AMAZON-02)
7 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:225... 16509 (AMAZON-02)
8 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
1 2400:52e0:1e0... 200325 (BUNNYCDN)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2001:4860:480... 15169 (GOOGLE)
1 2600:9000:20e... 16509 (AMAZON-02)
4 4 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
3 2a00:1450:400... 15169 (GOOGLE)
1 18.66.112.72 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
98 22
Apex Domain
Subdomains
Transfer
52 egain.com
www.egain.com — Cisco Umbrella Rank: 377281
hd.egain.com
649 KB
8 gstatic.com
fonts.gstatic.com
www.gstatic.com
606 KB
7 google.com
www.google.com — Cisco Umbrella Rank: 2
31 KB
5 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 414
www.linkedin.com — Cisco Umbrella Rank: 645
px4.ads.linkedin.com — Cisco Umbrella Rank: 6490
5 KB
5 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 62
302 KB
4 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 39
region1.google-analytics.com — Cisco Umbrella Rank: 2495
21 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5171
669 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 41
stats.g.doubleclick.net — Cisco Umbrella Rank: 91
2 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 390
13 KB
3 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 50
2 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 25023
key-cdn.printfriendly.com — Cisco Umbrella Rank: 25311
18 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 16455
tr.lfeeder.com — Cisco Umbrella Rank: 26975
12 KB
1 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 1034
376 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 885
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 4932
2 KB
1 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 379
22 KB
98 16
Domain Requested by
50 www.egain.com www.egain.com
7 www.google.com www.egain.com
www.gstatic.com
www.google.com
6 www.gstatic.com www.google.com
www.gstatic.com
5 www.googletagmanager.com www.egain.com
3 www.google.de www.egain.com
3 px.ads.linkedin.com 3 redirects
3 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
3 bat.bing.com www.egain.com
bat.bing.com
3 fonts.googleapis.com www.egain.com
2 stats.g.doubleclick.net www.google-analytics.com
2 fonts.gstatic.com fonts.googleapis.com
www.google.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 tr.lfeeder.com www.egain.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 cdn.linkedin.oribi.io snap.licdn.com
1 region1.google-analytics.com www.googletagmanager.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 snap.licdn.com www.egain.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
1 cdn.jsdelivr.net www.egain.com
98 24
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2023-01-10 -
2024-02-11
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh
cdn.printfriendly.com
R3
2023-04-29 -
2023-07-28
3 months crt.sh
jsdelivr.net
GlobalSign Atlas R3 DV TLS CA 2022 Q4
2022-12-23 -
2024-01-24
a year crt.sh
hd.egain.com
Amazon RSA 2048 M01
2023-02-22 -
2024-02-08
a year crt.sh
www.google.com
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2023-04-04 -
2024-04-03
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2023-02-16 -
2023-08-16
6 months crt.sh
*.lfeeder.com
Amazon RSA 2048 M01
2023-02-28 -
2023-08-07
5 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2023-02-01 -
2024-01-31
a year crt.sh
key-cdn.printfriendly.com
R3
2023-04-29 -
2023-07-28
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh
linkedin.oribi.io
Amazon RSA 2048 M01
2023-02-24 -
2023-08-06
5 months crt.sh
www.google.de
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh
*.google.com
GTS CA 1C3
2023-04-24 -
2023-07-17
3 months crt.sh

This page contains 3 frames:

Primary Page: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Frame ID: 778795C9468BFEAF8A7A0FF7DF07EC47
Requests: 89 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=vkc4uf4czla8
Frame ID: 6DF4F6C0DF9251ADA8AE26BE8401265D
Requests: 8 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/bframe?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Frame ID: A2E5771F4E5F72ADDC7F8FB707B80CFD
Requests: 3 HTTP requests in this frame

Screenshot

Page Title

Digital Customer Service | Best Practices | eGainAccessibility ToolsIncrease TextDecrease TextGrayscaleHigh ContrastNegative ContrastLight BackgroundLinks UnderlineReadable FontReset

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • /flickity(?:\.pkgd)?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • //cdn\.jsdelivr\.net/

Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

98
Requests

99 %
HTTPS

77 %
IPv6

16
Domains

24
Subdomains

22
IPs

3
Countries

1686 kB
Transfer

4167 kB
Size

26
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 77
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683903769325&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D67a0c980-cc11-ed11-b83b-000d3a8b4ff6 HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683903769325&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D67a0c980-cc11-ed11-b83b-000d3a8b4ff6&cookiesTest=true HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1683903769325%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fdigital-customer-service-best-practices%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Ddcs_article_na%2526uid%253D67a0c980-cc11-ed11-b83b-000d3a8b4ff6%26cookiesTest%3Dtrue%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683903769325&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D67a0c980-cc11-ed11-b83b-000d3a8b4ff6&cookiesTest=true&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683903769325&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D67a0c980-cc11-ed11-b83b-000d3a8b4ff6&cookiesTest=true&liSync=true&e_ipv6=AQL7rFJe15xPgwAAAYgQfGy6DoZ4AaKF4wAZfc3TKkuaNp_oa6U55pUN0WZmA_iW

98 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/digital-customer-service-best-practices/
194 KB
41 KB
Document
General
Full URL
https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
3bd762bf7cd85ce8f3372b54589d6b7dbdc6ee680275340d12de1c81dbd26f4d
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cache-control
max-age=43200, must-revalidate
cf-cache-status
DYNAMIC
cf-ray
7c638b775f339b9e-FRA
content-encoding
br
content-type
text/html; charset=UTF-8
date
Fri, 12 May 2023 15:02:48 GMT
link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/23396>; rel="alternate"; type="application/json" <https://www.egain.com/?p=23396>; rel=shortlink
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
referrer-policy
origin
server
cloudflare
strict-transport-security
max-age=63072000
vary
Accept-Encoding Accept-Encoding Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-pass-why
custom-args
x-powered-by
WP Engine
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:48 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
85683
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 22:07:45 GMT
server
cloudflare
etag
W/"6414e4b1-131e"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c638b7b8d0f9b9e-FRA
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
866 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:48 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
43651
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 22:07:45 GMT
server
cloudflare
etag
W/"6414e4b1-a6b"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c638b7b8d199b9e-FRA
style.css
www.egain.com/egain/
0
98 B
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:48 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
85682
x-powered-by
WP Engine
content-encoding
br
x-cache
HIT: 14
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c638b7b8d1a9b9e-FRA
expires
Fri, 10 May 2024 15:10:36 GMT
style.css
www.egain.com/egain-child/
1 B
234 B
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
01ba4719c80b6fe911b091a7c05124b64eeece964e09c058ef8f9805daca546b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:48 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
85683
x-powered-by
WP Engine
x-cache
HIT: 15
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
1
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:16:32 GMT
server
cloudflare
vary
Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
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strict-transport-security
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Requested by
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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strict-transport-security
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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date
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strict-transport-security
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Full URL
https://www.egain.com/egain-child/css/custom.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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date
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strict-transport-security
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server
cloudflare
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cf-ray
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General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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strict-transport-security
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server
cloudflare
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cf-ray
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jquery.min.js
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31 KB
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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date
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strict-transport-security
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server
cloudflare
etag
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cf-ray
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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Response headers

date
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strict-transport-security
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Response headers

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strict-transport-security
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strict-transport-security
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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date
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content-encoding
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js
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date
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content-encoding
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Response headers

date
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content-encoding
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Response headers

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strict-transport-security
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Requested by
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Response headers

date
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content-encoding
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Full URL
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Requested by
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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Request headers

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Response headers

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strict-transport-security
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Full URL
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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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accept-language
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Response headers

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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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Response headers

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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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accept-language
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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accept-language
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Response headers

date
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strict-transport-security
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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accept-language
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Response headers

date
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strict-transport-security
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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Response headers

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strict-transport-security
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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accept-language
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Response headers

date
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strict-transport-security
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server
cloudflare
etag
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cf-ray
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9 KB
3 KB
Script
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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Request headers

accept-language
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User-Agent
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
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content-encoding
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last-modified
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server
cloudflare
etag
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x-frame-options
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cf-ray
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20 KB
8 KB
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General
Full URL
https://www.egain.com/egain/assets/js/vendors/magnific-popup.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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Request headers

accept-language
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User-Agent
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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
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server
cloudflare
etag
W/"640e94ac-4efb"
vary
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x-frame-options
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cf-ray
7c638b7c4f3f37f5-FRA
ow-lightbox.min.js
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4 KB
2 KB
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General
Full URL
https://www.egain.com/egain/assets/js/ow-lightbox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H3
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QUIC, , AES_128_GCM
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

date
Fri, 12 May 2023 15:02:49 GMT
strict-transport-security
max-age=63072000
x-content-type-options
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cf-cache-status
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content-encoding
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alt-svc
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last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
etag
W/"640e94ac-100f"
vary
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x-frame-options
SAMEORIGIN
content-type
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cf-ray
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56 KB
15 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/vendors/flickity.pkgd.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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Request headers

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strict-transport-security
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strict-transport-security
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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Full URL
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Requested by
Host: www.egain.com
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date
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strict-transport-security
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server
cloudflare
etag
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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date
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strict-transport-security
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server
cloudflare
etag
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cf-ray
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Script
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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date
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strict-transport-security
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server
cloudflare
etag
W/"640ea1c0-fae"
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x-frame-options
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cf-ray
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punycode.min.js
www.egain.com/plugins/wpforms/assets/lib/
2 KB
1 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/lib/punycode.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
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Response headers

date
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strict-transport-security
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last-modified
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server
cloudflare
etag
W/"640ea1c0-6b1"
vary
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x-frame-options
SAMEORIGIN
content-type
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cf-ray
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utils.min.js
www.egain.com/plugins/wpforms/assets/js/
339 B
587 B
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/js/utils.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
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cloudflare /
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X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:49 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
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server
cloudflare
etag
W/"640ea1c0-153"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
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permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c638b7c4f5437f5-FRA
wpforms.min.js
www.egain.com/plugins/wpforms/assets/js/
33 KB
10 KB
Script
General
Full URL
https://www.egain.com/plugins/wpforms/assets/js/wpforms.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
cabdc6c57c3f5bebab285959165a9506ef23e5c84001eb2c10cd07acd878aa3e
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:49 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
65376
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 04:08:32 GMT
server
cloudflare
etag
W/"640ea1c0-824a"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c638b7c4f5537f5-FRA
api.js
www.google.com/recaptcha/
915 B
900 B
Script
General
Full URL
https://www.google.com/recaptcha/api.js?onload=wpformsRecaptchaLoad&render=explicit
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
76f01b902126d9b99309f896a833a2609dab2f7fe7c0615cf27a02ebd29f02c6
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:49 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=300
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
580
x-xss-protection
1; mode=block
expires
Fri, 12 May 2023 15:02:49 GMT
jquery.fancybox.min.css
www.egain.com/egain-child/fancy/
4 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
b89c80d6ba4a053f59a1bb0f54d438740c3200100bc3237472e5d0a2e7345b59
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:49 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
85635
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 06:05:30 GMT
server
cloudflare
etag
W/"6414032a-f66"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c638b7c4f5737f5-FRA
jquery.fancybox.min.js
www.egain.com/egain-child/fancy/
23 KB
9 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
08755c8d83c85000c67c40898e9a0c004ce516b7318ad5ec0ae007395b8c1fff
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:49 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
38501
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 06:05:30 GMT
server
cloudflare
etag
W/"6414032a-5a0a"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
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permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c638b7c4f5937f5-FRA
contact-us.svg
www.egain.com/egain-media/2023/04/
6 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2023/04/contact-us.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
128de1b1cc499f5045fb090bf0375f195e378167b28b527c0bad776e9d6d65f7
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:49 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
85635
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Tue, 18 Apr 2023 18:52:02 GMT
server
cloudflare
etag
W/"643ee6d2-1810"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c638b7c4f6237f5-FRA
css
fonts.googleapis.com/
3 KB
612 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
ab7e04b2294dd027db1160a418a4b086c876e8aad434593b0571bc97c2a403e3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 12 May 2023 15:02:48 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Fri, 12 May 2023 15:02:48 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 12 May 2023 15:02:48 GMT
css
fonts.googleapis.com/
5 KB
1 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
7654274cd06f347d0d6bf4dff07eb8216759e1e2d4d8af6f9ff8b08fd88bc333
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 12 May 2023 15:02:48 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Fri, 12 May 2023 15:02:40 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 12 May 2023 15:02:48 GMT
css
fonts.googleapis.com/
8 KB
818 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6a573ed2d823eaa7761f76f04d52b8c3eb0d1e73d76a2d71c5b5a8479c4e1796
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 12 May 2023 15:02:48 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Fri, 12 May 2023 14:53:54 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 12 May 2023 15:02:48 GMT
gtm.js
www.googletagmanager.com/
176 KB
58 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
3b9948119c4926c9f24137d211375239c085d3c22aec5de1c38d0a5af534cdee
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:49 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
59050
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Fri, 12 May 2023 15:02:49 GMT
gtm.js
www.googletagmanager.com/
140 KB
50 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
f8c9a079c52fde688003bcff7bd2cdd425d4f6366505154c92bac410781c1708
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:49 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
51228
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Fri, 12 May 2023 15:02:49 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
3 KB
2 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
52e2a38a98943d40a97f4e1831639860d0fb1689588de8a35029ed665f060025
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:49 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
x-powered-by
Express
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
7c638b7c8f3f1cc5-FRA
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type,requestFromZITag,unifiedScriptVerified,_zitok
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
bat.js
bat.bing.com/
40 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
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Response headers

strict-transport-security
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content-encoding
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content-encoding
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Response headers

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strict-transport-security
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Response headers

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strict-transport-security
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accept-language
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User-Agent
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Response headers

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strict-transport-security
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x-content-type-options
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Request headers

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Response headers

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strict-transport-security
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Response headers

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content-encoding
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server
sffe
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vary
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Requested by
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Response headers

date
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content-encoding
gzip
x-content-type-options
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last-modified
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x-cdn
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H2
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TLS 1.3, , AES_256_GCM
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Request headers

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Response headers

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content-encoding
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cdn-pullzone
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cdn-cache
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Requested by
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URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
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Request headers

accept-language
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Response headers

strict-transport-security
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server
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content-length
20737
expires
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/
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3 KB
2 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1683903769200&cv=11&fst=1683903769200&bg=ffffff&guid=ON&async=1&gtm=45be35a0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D67a0c980-cc11-ed11-b83b-000d3a8b4ff6&hn=www.googleadservices.com&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&auid=379524430.1683903769&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
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content-encoding
br
x-content-type-options
nosniff
server
cafe
content-type
text/javascript; charset=UTF-8
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
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cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
1318
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
56380144.js
bat.bing.com/p/action/
0
119 B
Script
General
Full URL
https://bat.bing.com/p/action/56380144.js
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
cache-control
private,max-age=1800
date
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accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 94A3D36887D648B4A5DBB1D3FB1C8776 Ref B: FRA31EDGE0109 Ref C: 2023-05-12T15:02:49Z
x-cache
CONFIG_NOCACHE
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288 B
Image
General
Full URL
https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=762fd195-0603-42ce-9df2-41632c776d7d&sid=0f830270f0d611edbfb5610fb408ed99&vid=0f832210f0d611edb9dba5642fff65b2&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D67a0c980-cc11-ed11-b83b-000d3a8b4ff6&r=&lt=1024&evt=pageLoad&sv=1&rn=721551
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Fri, 12 May 2023 15:02:48 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: B2445AE49AC9496D9BA289F551CE920C Ref B: FRA31EDGE0109 Ref C: 2023-05-12T15:02:49Z
x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/
0
253 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je35a0&_p=654987566&cid=1814541596.1683903769&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1683903769&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D67a0c980-cc11-ed11-b83b-000d3a8b4ff6&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

pragma
no-cache
date
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server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
anchor
www.google.com/recaptcha/api2/ Frame 6DF4
51 KB
28 KB
Document
General
Full URL
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=vkc4uf4czla8
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
accept-language
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Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-length
28487
content-security-policy
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content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
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expires
Mon, 01 Jan 1990 00:00:00 GMT
pragma
no-cache
report-to
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server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/
36 B
376 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:5000:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

Accept
*
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

date
Fri, 12 May 2023 13:00:37 GMT
content-encoding
gzip
via
1.1 29051585a13addd312c8ac9d527433c6.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1
age
7332
vary
accept-encoding
x-cache
Hit from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=11268
x-amz-cf-id
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collect
px4.ads.linkedin.com/
Redirect Chain
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Full URL
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Requested by
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
Fri, 12 May 2023 15:02:49 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
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linkedin-action
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x-cache
CONFIG_NOCACHE
content-type
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x-li-fabric
prod-lva1
x-li-proto
http/2
content-length
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x-li-uuid
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Redirect headers

date
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x-li-pop
afd-prod-lva1-x
x-msedge-ref
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linkedin-action
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x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lva1
location
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x-li-proto
http/2
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/
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42 B
327 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1683903769200&cv=11&fst=1683903600000&bg=ffffff&guid=ON&async=1&gtm=45be35a0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D67a0c980-cc11-ed11-b83b-000d3a8b4ff6&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=4150941657&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
cafe /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
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content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
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cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
455 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1683903769200&cv=11&fst=1683903600000&bg=ffffff&guid=ON&async=1&gtm=45be35a0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D67a0c980-cc11-ed11-b83b-000d3a8b4ff6&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=4150941657&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

pragma
no-cache
date
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content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
2 B
206 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j100&a=654987566&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D67a0c980-cc11-ed11-b83b-000d3a8b4ff6&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=1360648336&gjid=867064712&cid=1814541596.1683903769&tid=UA-15835029-4&_gid=754277197.1683903769&_r=1&gtm=457e35a0&jsscut=1&z=1932653583
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Fri, 12 May 2023 15:02:49 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
4 B
71 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j100&a=654987566&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D67a0c980-cc11-ed11-b83b-000d3a8b4ff6&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=1663115033&gjid=1634169536&cid=1814541596.1683903769&tid=UA-15835029-4&_gid=754277197.1683903769&_r=1&_slc=1&gtm=45He35a0n81NC9SGDL&cd17=67a0c980-cc11-ed11-b83b-000d3a8b4ff6&z=852853896
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Fri, 12 May 2023 15:02:49 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
tr.lfeeder.com/
43 B
295 B
Image
General
Full URL
https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=eyJnYVRyYWNraW5nSWRzIjpbIlVBLTE1ODM1MDI5LTQiXSwiZ2FNZWFzdXJlbWVudElkcyI6WyJHLVAwV1daNFdMOUciLCJVQS0xNTgzNTAyOS00IiwiQVctOTQ2NjI5NjAzIl0sImdhQ2xpZW50SWRzIjpbIjE4MTQ1NDE1OTYuMTY4MzkwMzc2OSJdLCJjb250ZXh0Ijp7ImxpYnJhcnkiOnsibmFtZSI6ImxmdHJhY2tlciIsInZlcnNpb24iOiIyLjYxLjAifSwicGFnZVVybCI6Imh0dHBzOi8vd3d3LmVnYWluLmNvbS9kaWdpdGFsLWN1c3RvbWVyLXNlcnZpY2UtYmVzdC1wcmFjdGljZXMvP3V0bV9zb3VyY2U9MW9uMSZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9jYW1wYWlnbj1kY3NfYXJ0aWNsZV9uYSZ1aWQ9NjdhMGM5ODAtY2MxMS1lZDExLWI4M2ItMDAwZDNhOGI0ZmY2IiwicGFnZVRpdGxlIjoiRGlnaXRhbCBDdXN0b21lciBTZXJ2aWNlIHwgQmVzdCBQcmFjdGljZXMgfCBlR2FpbiIsInJlZmVycmVyIjoiIn0sImV2ZW50IjoidHJhY2tpbmctZXZlbnQiLCJjbGllbnRFdmVudElkIjoiYzg5OTUwMDA2YWUzNzEyMyIsInNjcmlwdElkIjoieXdWa080WE1kbE9hWjZCaiIsImNvb2tpZXNFbmFibGVkIjp0cnVlLCJjb25zZW50TGV2ZWwiOiJub25lIiwiYW5vbnltaXplSXAiOmZhbHNlLCJsZkNsaWVudElkIjoiTEYxLjEuY2Q2MjcwMDY0MzU5MWUzMC4xNjgzOTAzNzY5MzQ4IiwiZm9yZWlnbkNvb2tpZXMiOltdLCJwcm9wZXJ0aWVzIjp7fSwiYXV0b1RyYWNraW5nRW5hYmxlZCI6dHJ1ZSwiYXV0b1RyYWNraW5nTW9kZSI6Im9uX3NjcmlwdF9sb2FkIn0=
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.72 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-72.fra56.r.cloudfront.net
Software
CloudFront /
Resource Hash
b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:49 GMT
via
1.1 5e28951e5f2b6d7d562636473d26d7a6.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
FRA56-P5
x-cache
LambdaGeneratedResponse from cloudfront
content-type
image/gif
content-length
43
x-amz-cf-id
eG5YJ4cIRx_eqwQSv35roCgRAxDGffgMfz8AQbHLMhJOTxOTL0MVEw==
collect
stats.g.doubleclick.net/j/
4 B
348 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=1814541596.1683903769&jid=1360648336&gjid=867064712&_gid=754277197.1683903769&_u=YADAAUAAAAAAACAAI~&z=228954846
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0c::9a Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Fri, 12 May 2023 15:02:49 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=1814541596.1683903769&jid=1663115033&gjid=1634169536&_gid=754277197.1683903769&_u=YADAAUABAAAAACAAI~&z=739577180
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0c::9a Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Fri, 12 May 2023 15:02:49 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
styles__ltr.css
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/ Frame 6DF4
55 KB
24 KB
Stylesheet
General
Full URL
https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/styles__ltr.css
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=vkc4uf4czla8
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
952833e41ba7a4b64c31a2d7b07dde81bf5bbacf5cbb967821cfe459d0c4a0d8
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 10:37:05 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
15944
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
24605
x-xss-protection
0
last-modified
Mon, 08 May 2023 04:06:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/css
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Sat, 11 May 2024 10:37:05 GMT
recaptcha__de.js
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/ Frame 6DF4
411 KB
164 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=vkc4uf4czla8
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
6996e2a02589f4ffe5d4279d5e2441ba1213a47957c1882a755b1403a0ea67d9
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 11:02:22 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
14427
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
168053
x-xss-protection
0
last-modified
Mon, 08 May 2023 04:06:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Sat, 11 May 2024 11:02:22 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=1814541596.1683903769&jid=1360648336&_u=YADAAUAAAAAAACAAI~&z=1647316664
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 12 May 2023 15:02:49 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=1814541596.1683903769&jid=1360648336&_u=YADAAUAAAAAAACAAI~&z=1647316664
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 12 May 2023 15:02:49 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=1814541596.1683903769&jid=1663115033&_u=YADAAUABAAAAACAAI~&z=1678561618
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 12 May 2023 15:02:49 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=1814541596.1683903769&jid=1663115033&_u=YADAAUABAAAAACAAI~&z=1678561618
Requested by
Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=67a0c980-cc11-ed11-b83b-000d3a8b4ff6
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 12 May 2023 15:02:49 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
truncated
/ Frame 6DF4
14 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
0964d141519db34adc6aa127a33dbc6761cda1e56b584ea402082d99c44afb9e

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

Content-Type
image/png
truncated
/ Frame 6DF4
2 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
43ef4025567f7a15859b5252b6ccc1efe2ff8c7331b1aefbea7ce88eb5084d27

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

Content-Type
image/png
logo_48.png
www.gstatic.com/recaptcha/api2/ Frame 6DF4
2 KB
2 KB
Image
General
Full URL
https://www.gstatic.com/recaptcha/api2/logo_48.png
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/styles__ltr.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
1b9efb22c938500971aac2b2130a475fa23684dd69e43103894968df83145b8a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/styles__ltr.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Sat, 06 May 2023 23:52:14 GMT
x-content-type-options
nosniff
age
486635
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
2228
x-xss-protection
0
last-modified
Tue, 03 Mar 2020 20:15:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
image/png
cache-control
public, max-age=604800
accept-ranges
bytes
expires
Sat, 13 May 2023 23:52:14 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v18/ Frame 6DF4
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=vkc4uf4czla8
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
3e253b66056519aa065b00a453bac37ac5ed8f3e6fe7b542e93a9dcdcc11d0bc
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.google.com/
Origin
https://www.google.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Sat, 06 May 2023 23:28:35 GMT
x-content-type-options
nosniff
age
488054
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15344
x-xss-protection
0
last-modified
Mon, 16 Oct 2017 17:32:55 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sun, 05 May 2024 23:28:35 GMT
webworker.js
www.google.com/recaptcha/api2/ Frame 6DF4
102 B
132 B
Other
General
Full URL
https://www.google.com/recaptcha/api2/webworker.js?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=vkc4uf4czla8
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
b9b41bbb484aeedab598c24291942c8c2d0af98bdba3b430bf8fcd2cb709198a
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=vkc4uf4czla8
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 15:02:49 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
cross-origin-embedder-policy
require-corp
x-frame-options
SAMEORIGIN
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=300
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
110
x-xss-protection
1; mode=block
expires
Fri, 12 May 2023 15:02:49 GMT
bframe
www.google.com/recaptcha/api2/ Frame A2E5
7 KB
1 KB
Document
General
Full URL
https://www.google.com/recaptcha/api2/bframe?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
bb63dba3325b91ffcf7b85b197d8f4abc1b1d19e4b430e45b713dc1d03bfc65e
Security Headers
Name Value
Content-Security-Policy script-src 'report-sample' 'nonce-0nVNknM7wdYbgC_JnfYmIw' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-length
1152
content-security-policy
script-src 'report-sample' 'nonce-0nVNknM7wdYbgC_JnfYmIw' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
Fri, 12 May 2023 15:02:49 GMT
expires
Mon, 01 Jan 1990 00:00:00 GMT
pragma
no-cache
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block
styles__ltr.css
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/ Frame A2E5
55 KB
24 KB
Stylesheet
General
Full URL
https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/styles__ltr.css
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/bframe?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
952833e41ba7a4b64c31a2d7b07dde81bf5bbacf5cbb967821cfe459d0c4a0d8
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 10:37:05 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
15944
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
24605
x-xss-protection
0
last-modified
Mon, 08 May 2023 04:06:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/css
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Sat, 11 May 2024 10:37:05 GMT
recaptcha__de.js
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/ Frame A2E5
411 KB
164 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/bframe?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
6996e2a02589f4ffe5d4279d5e2441ba1213a47957c1882a755b1403a0ea67d9
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date
Fri, 12 May 2023 11:02:22 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
14427
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
168053
x-xss-protection
0
last-modified
Mon, 08 May 2023 04:06:00 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Sat, 11 May 2024 11:02:22 GMT

Verdicts & Comments Add Verdict or Comment

113 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 boolean| credentialless undefined| $ function| jQuery object| cnArgs undefined| countDownDate undefined| x function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid object| uetq function| ldfdr object| fs object| bootstrap string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| oceanwpLocalize object| oceanwp function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Flickity function| Unipointer function| Unidragger object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssMastodonPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| Mailcheck object| punycode object| wpforms object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client function| wpformsDispatchEvent function| wpformsRecaptchaCallback function| wpformsRecaptchaLoad object| wpforms_settings string| _linkedin_partner_id object| _linkedin_data_partner_ids object| google_tag_manager object| google_tag_data object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri string| GoogleAnalyticsObject function| ga object| GooglebQhCsO function| UET function| UET_init function| UET_push object| ueto_3262ddc7c2 object| __gaConnectorEventsEmitted function| onYouTubeIframeAPIReady object| gaGlobal object| recaptcha object| closure_lm_142852 function| lintrk boolean| _already_called_lintrk object| ziws object| gaplugins object| gaData

26 Cookies

Domain/Path Name / Value
.egain.com/ Name: _gcl_au
Value: 1.1.379524430.1683903769
.ws.zoominfo.com/ Name: visitorId
Value: 4828be3b9699b4ad237c56772244b6296c088058ed2b6178f046082a37aa5a9a
.zoominfo.com/ Name: __cf_bm
Value: QIkfxHxJW1rM1PjWZioZ.84ibzVOaKBZ36oN5GhyFac-1683903769-0-AdaeHbNg5M7CdaXrX6jnv73OuFCD4Wx5k11TQmfthiB5fNfpU17rBqVN+CFiuy6BZvJKnzHZJrpqezIw3Q/Wcmo=
.zoominfo.com/ Name: _cfuvid
Value: DbU9_clGHM6Lu7DJ1o50TR65_NDNM09W.LqMFi4v3CI-1683903769197-0-604800000
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=dcs_article_na
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _uetsid
Value: 0f830270f0d611edbfb5610fb408ed99
.egain.com/ Name: _uetvid
Value: 0f832210f0d611edb9dba5642fff65b2
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1683903769.1.1.1683903769.0.0.0
www.egain.com/ Name: _wpfuuid
Value: 4b245554-0093-4844-8618-9430994f1f86
.bing.com/ Name: MUID
Value: 0F0BCFB5DF376EBD2763DCBADE9B6F82
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.egain.com/ Name: _ga
Value: GA1.2.1814541596.1683903769
.egain.com/ Name: _gid
Value: GA1.2.754277197.1683903769
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.egain.com/ Name: _lfa
Value: LF1.1.cd62700643591e30.1683903769348
www.egain.com/ Name: ln_or
Value: eyIzMTEyMDEyIjoiZCJ9
.linkedin.com/ Name: li_sugr
Value: 774a3102-fd8a-4dfa-aa82-73fc323d9ae2
.linkedin.com/ Name: bcookie
Value: "v=2&9d9a1781-3a75-49a7-81dc-a58ff2e19e98"
.linkedin.com/ Name: lidc
Value: "b=VGST04:s=V:r=V:a=V:p=V:g=2925:u=1:x=1:i=1683903769:t=1683990169:v=2:sig=AQEem_DxrUOHS1vJYlu59CYlyVg17PqQ"
.linkedin.com/ Name: UserMatchHistory
Value: AQIfncMGqimE5QAAAYgQfGvMEmWxVbv-sLF37FBYk9yerJ3MW3XfrKiJ4dwx7QL7FeoIcD9WJJ0Kdg
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQKDIOwy0doyBAAAAYgQfGvMuRYAlrvebJt4nXz2lnwl2IyS5A5PscCAg_Plrm8w9pCEuRaiRv6y71tbaKcKmw
.www.linkedin.com/ Name: bscookie
Value: "v=1&20230512150249278a2833-e4e1-47d1-8308-48b5ae311db9AQGvTRbyoPFiKkYsW2RAKP44j9Lwm-iI"
.linkedin.com/ Name: li_gc
Value: MTswOzE2ODM5MDM3Njk7MjswMjEJKsNqCADvSZpDiO2NcwGYipxNFX5WLd0vHnqX0WUT4g==
www.egain.com/ Name: original_referer
Value:

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bat.bing.com
cdn.jsdelivr.net
cdn.linkedin.oribi.io
cdn.printfriendly.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.gstatic.com
www.linkedin.com
13.107.42.14
13.32.121.53
138.199.37.230
141.193.213.20
18.66.112.72
2001:4860:4802:32::36
2400:52e0:1e00::1079:1
2600:9000:20eb:5000:2:53b2:240:93a1
2600:9000:225e:4800:1f:f723:6fc0:93a1
2606:4700::6810:650c
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:80e::2003
2a00:1450:4001:80f::2002
2a00:1450:4001:80f::2003
2a00:1450:4001:828::2004
2a00:1450:4001:828::200a
2a00:1450:4001:82a::200e
2a00:1450:4001:82f::2008
2a00:1450:400c:c0c::9a
2a02:26f0:3500:16::215:148d
2a04:4e42:600::485
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08756c47213d461baa3b01f42448a76d11f524470c7a34f9018733889bd4f49c
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0ac6e4fba90c96bd45515b71e3db48650111bbb97de4736c6a6447deca95c8dc
0b79b191a7e97d8fb165ad70128825eb4fedd69d2677e55de7aff76793da3883
0d52c24a1c3dea694a92c69a9d81704c426b84de0d6bf9ed2ee980419d94daca
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10efa10637c7d5118a6140bf92bfc790edd4a9eae884eeb4ff0530e04154d8af
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