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Submitted URL: https://www.bankofamerica.com/privacy/consumer-privacy-notice.go
Effective URL: https://www.bankofamerica.com/security-center/consumer-privacy-notice/
Submission: On May 19 via manual from US — Scanned from DE
Effective URL: https://www.bankofamerica.com/security-center/consumer-privacy-notice/
Submission: On May 19 via manual from US — Scanned from DE
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Skip to main content Bank of America Privacy & Security * Sign in * Log in * Locations Search How can we help you? clear search text Search Search Show/Hide Menu related links * Bank of America Home * Contact Us * Locations * Help * Schedule an appointment Top Privacy & Security Links Top Privacy & Security Links * Overview * Privacy * Report a Problem * Overview * Privacy * Report a Problem Other Privacy & Security Links Other Privacy & Security Links * Fraud Protection * Fraud Prevention Checklist * How to Avoid Scams * Identity Theft * Business Security Center * Understand Merchant Compromise * FAQs * Privacy and Security Glossary * Fraud Protection * Fraud Prevention Checklist * How to Avoid Scams * Identity Theft * Business Security Center * Understand Merchant Compromise * FAQs * Privacy and Security Glossary CONSUMER PRIVACY NOTICE U.S. CONSUMER PRIVACY NOTICE FACTS WHAT DOES BANK OF AMERICA DO WITH YOUR PERSONAL INFORMATION? Why? Financial companies choose how they share your personal information. Under federal law, that means personally identifiable information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: * Social Security number and employment information * account balances, transaction history and credit information * assets and investment experience How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Bank of America chooses to share; and whether you can limit this sharing. Reasons we can share your personal informationDoes Bank of America share?Can you limit this sharing?For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNoFor our marketing purposes — with service providers we use to offer our products and services to you (please see below to limit the ways we contact you)YesNoFor joint marketing with other financial companiesYesNoFor our affiliates’ everyday business purposes — information about your transactions and experiencesYesNoFor our affiliates’ everyday business purposes — information about your creditworthinessYesYesFor nonaffiliates to market to you — for all credit card accountsYesYesFor nonaffiliates to market to you — for accounts and services endorsed by another organization (e.g., debit card co-branded with a baseball team) “Sponsored Accounts”YesYesFor nonaffiliates to market to you — for accounts other than credit card accounts and Sponsored Accounts, such as insurance, investments, deposit and lendingNoWe don't share To limit our sharing * Visit us online: bankofamerica.com/privacy * Call 888.341.5000 — our menu will prompt you through your choices * Talk to your assigned financial advisor Please note: If you are a new customer, we can begin sharing your information 45 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. To limit direct marketing contact * Visit us online: bankofamerica.com/privacy * Call 888.341.5000 — our menu will prompt you through your choices * Talk to your assigned financial advisor Please Note: Direct marketing is email, postal mail and telephone marketing. Your telephone and postal mail opt-out choices will last for five years, subject to applicable law. Even if you limit direct marketing, we may still contact you to service your account or as otherwise allowed by law. Questions? Call 888.341.5000 or go to bankofamerica.com/privacy WHO WE ARE Who is providing this notice? Bank of America U.S. legal entities that utilize the names: Bank of America, Banc of America, Bank of America Private Bank or Merrill, as well as the entities listed in the Bank of America U.S. legal entities section. WHAT WE DO How does Bank of America protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. For more information, visit bankofamerica.com/security or ml.com/security. How does Bank of America collect my personal information? We collect your personal information, for example, when you: * open an account or perform transactions * apply for a loan or use your credit or debit card * seek advice about your investments We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. Why can’t I limit all sharing? Federal law gives you the right to limit some but not all sharing related to: * affiliates’ everyday business purposes—information about your creditworthiness * affiliates from using your information to market to you * nonaffiliates to market to you State laws and individual Bank of America companies may give you more rights to limit sharing. See Other important information section for your rights under state law. What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to you alone unless you tell us otherwise. However, your choice to limit sharing with nonaffiliates to market to you for credit card accounts or Sponsored Accounts will apply to all joint account holders. If you have more than one credit card account or Sponsored Account and you choose to opt out, you will need to do so for each account. DEFINITIONS Affiliates Companies related by common ownership or control. They can be Financial and nonfinancial companies. * Our affiliates include companies that utilize the names Bank of America, Banc of America, Private Bank or Merrill. Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies. * Nonaffiliates we share with can include financial services companies such as insurance agencies or mortgage brokers, nonfinancial companies such as retailers, travel companies and membership groups; and other companies such as nonprofit groups. Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you. * Our joint marketing partners include financial services companies. OTHER IMPORTANT INFORMATION Do Not Call Policy. This notice is the Bank of America Do Not Call Policy under the Telephone Consumer Protection Act. We do not solicit via telephone numbers listed on the state or federal Do Not Call lists, unless the law allows. Bank of America employees receive training on how to document and process telephone marketing choices. Consumers who ask not to receive telephone solicitations from Bank of America will be placed on the Bank of America Do Not Call list and will not be called in future campaigns, including those of Bank of America affiliates. Call Monitoring and Recording. If you communicate with us by telephone, we may monitor or record the call. For Nevada residents only. We are providing you this notice under state law. You may be placed on our internal Do Not Call List by following the directions in the To limit direct marketing contact section. Nevada law requires we provide the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Avenue, Suite 3900, Las Vegas, NV 89101; Phone number: 702.486.3132; email: aginfo@ag.nv.gov; Bank of America, P.O. Box 25118, Tampa, FL 33622-5118; Phone number: 888.341.5000; Click on “Contact Us” at bankofamerica.com/privacy. Vermont: Under Vermont law, we will not share information we collect about Vermont residents with companies outside of our corporate family, unless the law allows. For example, we may share information with your consent, to service your accounts or under joint marketing agreements with other financial institutions with which we have joint marketing agreements. We will not share information about your creditworthiness within our corporate family except with your consent, but we may share information about our transactions or experiences with you within our corporate family without your consent. California: Under California law, we will not share information we collect about you with companies outside of Bank of America, unless the law allows. For example, we may share information with your consent, to service your accounts, or to provide rewards or benefits you are entitled to. We will limit sharing among our companies to the extent required by California law. For Insurance Customers in AZ, CA, CT, GA, IL, ME, MA, MN, MT, NV, NJ, NC, OH, OR and VA only. The term “Information” in this part means customer information obtained in an insurance transaction. We may give your Information to state insurance officials, law enforcement, group policy holders about claims experience or auditors as the law allows or requires. We may give your Information to insurance support companies that may keep it or give it to others. We may share medical Information so we can learn if you qualify for coverage, process claims or prevent fraud, or if you say we can. To see your Information, write Insurance Operations, FL9-805-03-12, 4800 Deer Lake Drive East, Jacksonville, FL 32246. You must state your full name, address, the insurance company, policy number (if relevant) and the Information you want. We will tell you what Information we have. You may see and copy the Information (unless privileged) at our office or ask that we mail you a copy for a fee. If you think any Information is wrong, you must write us. We will let you know what actions we take. If you do not agree with our actions, you may send us a statement. BANK OF AMERICA U.S. LEGAL ENTITIES Bank of America U.S. legal entities that utilize the names: Bank of America, Banc of America, Private Bank or Merrill and the entity Managed Account Advisors L.L.C. Rev 01/2024 PRINTABLE NOTICES U.S. Consumer Privacy Notice in English U.S. Consumer Privacy Notice in Spanish (PDFs require Adobe Reader layer) ANSWER CENTER Expand all panels Expand all panels | Collapse all panels Your notice says Federal law gives consumers the right to limit some, but not all, sharing. What are other ways you share under the law? Under the Gramm-Leach-Bliley Act, we are permitted to share with third parties, without regard to the customer choices, in connection with situations where we are required to disclose information, such as responding to subpoenas or tax reporting, and for typical business activities, such as sharing to identify or prevent fraud, to resolve customer disputes and enforce our rights, in connection with sale of all or part of a business or with consent. Does the Consumer Privacy Notice apply to all transactions and other activities I perform while I'm banking online at Bank of America? Yes. The Consumer Privacy Notice describes how the company collects, shares and protects personal information about customers in order to conduct business. This Notice applies to all Bank of America customers and their account transactions and other activities performed online as well as offline. Additionally, our Online Privacy Notice explains how we manage the privacy and security of personal and other information collected online. We encourage you to learn more by reading our Online Privacy Notice. More privacy and security FAQs AFFILIATE COMPANIES Under federal law, you have the right to limit some of the ways in which personally identifiable information is shared with Bank of America affiliates. See a complete list of affiliates * Locations * Contact Us * Help & Support * Browse with Specialist * Accessible Banking * Privacy * Children’s Privacy * Security * Online Banking Service Agreement * Advertising Practices popup * Site Map * Careers * Share Your Feedback * Your Privacy Choices ADVERTISING PRACTICES We strive to provide you with information about products and services you might find interesting and useful. Relationship-based ads and online behavioral advertising help us do that. Bank of America participates in the Digital Advertising Alliance ("DAA") self-regulatory Principles for Online Behavioral Advertising and uses the Advertising Options Icon on our behavioral ads on non-affiliated third-party sites (excluding ads appearing on platforms that do not accept the icon). Ads served on our behalf by these companies do not contain unencrypted personal information and we limit the use of personal information by companies that serve our ads. To learn more about ad choices, or to opt out of interest-based advertising with non-affiliated third-party sites, visit YourAdChoices layer powered by the DAA or through the Network Advertising Initiative's Opt-Out Tool layer. You may also visit the individual sites for additional information on their data and privacy practices and opt-out options. To learn more about relationship-based ads, online behavioral advertising and our privacy practices, please review the Bank of America Online Privacy Notice and our Online Privacy FAQs. Connect with us FacebookInstagramLinkedInPinterestTwitterYouTube Bank of America, N.A. Member FDIC. Equal Housing Lender © 2024 Bank of America Corporation. All Rights Reserved. Patent: patents.bankofamerica.com COOKIES ON THIS SITE This site stores cookies on your device that contain information about you and your preferences. Strictly Necessary cookies are not optional and help our site run smoothly. Other categories of cookies are optional and can help create customised experiences. Manage optional cookie categories by selecting from the below buttons. If you click X or the Reject All Optional Cookies button, you will be opted out of all cookies except Strictly Necessary cookies. You can access your preferences at any time on the Application Home Page by clicking Your Privacy Choices. Cookie Policy (PDF) Reject All Optional Cookies Accept All Optional Cookies Manage Cookie Settings * YOUR PRIVACY CHOICES * OPT-OUT PREFERENCE SIGNALS * CHILDREN'S PRIVACY YOUR PRIVACY CHOICES This feature allows you to manage your privacy choices. By selecting a category, you can learn about your choices and make changes. Selections you make will update your default settings. Where possible, we will provide you with a single privacy profile and store settings across our brands. Occasionally there are legal or technical limitations, where you have multiple user names or accounts, that may prevent this from occurring. You should check your settings for accuracy based on your relationship with us. Local Privacy Notices and Requirements The Privacy Choices displayed are specific to your local privacy requirements and our privacy notices. For more information about how we protect your privacy, including specific rights that may apply, please visit the Institutional Privacy and the Consumer Privacy pages. Marketing Preferences To manage your general marketing preferences, please visit the “Control how we can share your data and market to you” form on our Privacy Page. California Residents To learn more about your privacy rights as a California resident, please see our California Consumer Privacy Act Notice. To exercise your CCPA consumer rights, please visit our CA Personal Information Request form. OPT-OUT PREFERENCE SIGNALS Opt-Out Preference Signals An “opt-out preference signal,” such as the Global Privacy Control, is a signal sent by your browser, device, or other platform that communicates your choice for sharing personal information. Bank of America honors any opt-out preference signal that meets legal requirements as a valid request to opt out of sharing personal information for cross-context behavioral advertising. If we receive an opt-out preference signal from your device, we will honor it and update your settings. At any time, you may manually adjust the toggle to update your preferences. • A toggle to the left indicates that you have opted-out and prefer to prohibit our sharing of your personal information • A toggle to the right indicates your preference to opt-in and allow us to share your personal information • Any manual adjustment or updated opt-out preference signal will override previous settings Cookies Details CHILDREN'S PRIVACY Children's Privacy Bank of America is committed to protecting children’s privacy and limiting the collection and use of minor’s data. For sites where we offer products or content to persons under 18 years of age, the privacy settings are set to the highest level, limiting data collection to what is required to run our website. This setting blocks the collection and use of sensitive information. To learn more about Children’s Privacy, see our Children's Privacy Page. Cookies Details Back Button COOKIES Filter Button Consent Leg.Interest checkbox label label checkbox label label checkbox label label Clear checkbox label label Apply Cancel Save Settings Reject All Accept All