support.hp.com Open in urlscan Pro
104.64.125.10  Public Scan

URL: https://support.hp.com/in-en/document/ish_9486447-9486479-16/hpsbhf03876
Submission: On November 03 via api from IN — Scanned from DE

Form analysis 1 forms found in the DOM

POST p0/IZ7_M0I02JG0KONJ30ACBBF8MM1084=CZ6_M0I02JG0KGSS30ACT8MPG200G1=LA0=Emyaction!searchResults==/#Z7_M0I02JG0KONJ30ACBBF8MM1084

<form id="original-support" class="search-bar-form" action="p0/IZ7_M0I02JG0KONJ30ACBBF8MM1084=CZ6_M0I02JG0KGSS30ACT8MPG200G1=LA0=Emyaction!searchResults==/#Z7_M0I02JG0KONJ30ACBBF8MM1084" method="POST">
  <div class="dropdown" id="searchDdDivAT">
    <div class="button inline primary" id="search-dropdown"><span class="search-category">Search all support</span> <!-- <i class="fr fa fa-angle-down"></i> --></div>
    <input id="searchCategory" name="dataStore" type="hidden" value="">
    <ul class="dropdown-menu js-search-category" role="menu">
      <li role="menuitem"><a href="javascript:void(0)" class="with-tooltip" data-toggle="popover" data-placement="left" data-content="Search in" data-original-title="" title="" data-value="All Support">All Support</a>
      </li>
      <li role="menuitem"><a href="javascript:void(0)" class="with-tooltip" data-toggle="popover" data-placement="left" data-content="Search in" data-original-title="" title="" data-value="
Software, Drivers &amp; Updates">Software, Drivers and Updates</a>
      </li>
      <li role="menuitem"><a href="javascript:void(0)" class="with-tooltip" data-toggle="popover" data-placement="left" data-content="Search in" data-original-title="" title="" data-value="
Troubleshooting">Troubleshooting</a>
      </li>
      <li role="menuitem"><a href="javascript:void(0)" class="with-tooltip" data-toggle="popover" data-placement="left" data-content="Search in" data-original-title="" title="" data-value="
How to">How to</a>
      </li>
      <li role="menuitem"><a href="javascript:void(0)" class="with-tooltip" data-toggle="popover" data-placement="left" data-content="Search in" data-original-title="" title="" data-value="
Product Information">Product Information</a>
      </li>
      <li role="menuitem"><a href="javascript:void(0)" class="with-tooltip" data-toggle="popover" data-placement="left" data-content="Search in" data-original-title="" title="" data-value="
User Guides">User Guides</a>
      </li>
    </ul>
  </div>
  <!-- Adding class "desktopSearch" fix as part of CR 1195 adding placeholder -->
  <div class="form-group hasTypeahead">
    <input id="oneboxtextsearch" name="searchQuery" errormessage="Please enter your product number, a question or keywords" errorexceptionevent="blur" data-placeholdersm="What can we help you with?"
      data-predectivecontainer="search-predictive-results" data-placeholderlg="What can we help you with?" type="text" ghosttext="What can we help you with?" requiredvalidation="true" errorposition="br" data-typeaheadlimit="50"
      placeholder="What can we help you with?" class="form-input reqTypeAhead search-input desktopSearch" aria-label="What can we help you with?" errorcontainer="help-block" value="" maxlength="1000" autocomplete="off" style="padding-left: 245px;">
    <a id="clear-search" class="icon-x" style="display:none;" aria-label="Clear search text" href="javascript:void(0)"></a>
    <input type="hidden" class="typeaheadHook" value="245">
    <div class="searching" style="display: none;">
      <img class="" src="/static/hp-portal-theme-static/themes/Portal8.0/hp/images/loadingHp.gif" alt="Loading">
    </div>
  </div>
  <button type="submit" aria-label="Search" class="button inline primary" id="btnSplitSearchSubmit"><i class="fa fa-search"></i></button>
  <input id="idolCc" name="cc" type="hidden" value="in">
  <input id="idolLc" name="lc" type="hidden" value="en">
  <input id="pdpContextClass" name="contextClass" type="hidden" value="">
  <input id="pdpContextValue" name="contextValue" type="hidden" value="">
  <input id="pdpSeriesId" name="pmSeriesValue" type="hidden" value="">
  <input id="ignoreContext" name="ignoreContext" type="hidden" value="">
  <input type="hidden" id="idolUTF8Lc" value="englishUTF8">
  <input type="hidden" id="typeAheadAjaxURL"
    value="https://support.hp.com/typeahead?q=<text>&amp;resultLimit=10&amp;store=tmsstore&amp;languageCode=en&amp;filters=class:(pm_series_value%5E1.1 OR pm_name_value OR pm_number_value) AND (NOT hiddenproduct:yes OR (!_exists_:hiddenproduct)) &amp;printFields=tmspmnamevalue,title,body,childnodes,class,productid,seofriendlyname,shortestnavigationpath">
</form>

Text Content

CONTACT HP

Please wait while we gather your contact options


IBM WebSphere Portal


 * IBM Logo

 * Sign Up
 * Log In





Having it to support existing signout flows


SELECT REGISTRATION OPTION

PERSONAL ACCOUNTS

 * Save your personal devices and preferences
 * Easy access to support resources

Create personal account

BUSINESS/IT ACCOUNTS

 * Managing contracts and warranties for your business
 * Submitting and managing support cases

Create business account
Privacy Policy © Copyright 2023 HP Development Company, L.P.
Skip to Content Skip to Footer

https://store.hp.com/in-en/default/checkout/cart/


Sign in




My HP account
Support Dashboard Support Dashboard
Sign out Sign out
Explore Open Explore

Shop Open Shop

Support Open Support

Explore

Featured
Hybrid Work



Print Learn Center



Sustainable Impact



Creator's Garage



PCs
Laptops



Desktops



Gaming



Monitors



Accessories



Business laptops



Business desktops



Z Workstations & VR



Retail Solutions



Print
Ink & toner cartridges



Home printers



Home office & Business printers



Enterprise printers



Tank printers



Scanners



Large-format printers & plotters



Industrial presses



Managed print services



Business solutions
Security



3D print



Workforce solutions



Digital workspaces



Industry Solutions



Business services



Consumer services



Small & medium business



Explore all



Shop

Featured
HP Store Home



Deals / Sale



Business Solutions



Corporate Employee purchase



Carepacks



Buying guides



Laptops & Desktops
Laptops for Home



Laptops for Business



Premium Laptops



Gaming Laptops



Laptops on Sale



View ALL laptops



Desktops



Desktops on Sale



Print
Printers for Home



Printers for Business



Printers on Sale



Printer Finder



View ALL printers



Ink & Toner



Displays & Accessories
Monitors for Home



Monitors for Work



View ALL Monitors



Accessories



HyperX Accessories



Gaming Accessories



Support

Problem solving
Support & troubleshooting



Software & drivers



Diagnostic tools



Community



Windows 10 / Windows 11 Support



Support by product
Printing



Computing



Other Products



Support resources
Contact us



Check warranty



Authorized service providers



Security bulletin archive



Parts store



Consumer services



Product registration



Store Support
Contact Store Support



Track my order



Store FAQ



Carepacks



Return policy



Payment



How to order



in
en
false
https://www.hp.com/cma/ng/lib/exceptions/privacy-banner.js
https://www8.hp.com
https://tracking-na.hawksearch.com/api/trackevent
Clear
Skip to Content Skip to Footer
Explore Open Explore
Shop Open Shop
Support Open Support
Clear
https://store.hp.com/in-en/default/checkout/cart/
 * Shopping Cart
    
    
    
    
   Close Shopping Cart popup
    
    



Sign in



My HP account
Support Dashboard Support Dashboard
Sign out Sign out
Featured
Hybrid Work

Print Learn Center

Sustainable Impact

Creator's Garage

PCs
Laptops

Desktops

Gaming

Monitors

Accessories

Business laptops

Business desktops

Z Workstations & VR

Retail Solutions

Print
Ink & toner cartridges

Home printers

Home office & Business printers

Enterprise printers

Tank printers

Scanners

Large-format printers & plotters

Industrial presses

Managed print services

Business solutions
Security

3D print

Workforce solutions

Digital workspaces

Industry Solutions

Business services

Consumer services

Small & medium business

Explore all


Featured
HP Store Home

Deals / Sale

Business Solutions

Corporate Employee purchase

Carepacks

Buying guides

Laptops & Desktops
Laptops for Home

Laptops for Business

Premium Laptops

Gaming Laptops

Laptops on Sale

View ALL laptops

Desktops

Desktops on Sale

Print
Printers for Home

Printers for Business

Printers on Sale

Printer Finder

View ALL printers

Ink & Toner

Displays & Accessories
Monitors for Home

Monitors for Work

View ALL Monitors

Accessories

HyperX Accessories

Gaming Accessories


Problem solving
Support & troubleshooting

Software & drivers

Diagnostic tools

Community

Windows 10 / Windows 11 Support

Support by product
Printing

Computing

Other Products

Support resources
Contact us

Check warranty

Authorized service providers

Security bulletin archive

Parts store

Consumer services

Product registration

Store Support
Contact Store Support

Track my order

Store FAQ

Carepacks

Return policy

Payment

How to order



Support See All
Skip to Content Skip to Footer



Z6_M0I02JG0KGSS30ACT8MPG200G1

Error:
Javascript is disabled in this browser. This page requires Javascript. Modify
your browser's settings to allow Javascript to execute. See your browser's
documentation for specific instructions.
{}
Z7_3054ICK0KGTE30AQO5O3KA30U5


HP-SUPPORT-HEAD-PORTLET

Actions
 * ${title}

Loading...
 * 

HP Customer Support - Knowledge Base


Z7_41I02JG0KOLGD0QK67BGRL1004


HP-CONTACT-SECONDARY-NAVIGATION-PORTLET

Actions
 * ${title}

Loading...
 * 

MyHPSupport help
 * Support Home
 * Products
   * Printer Support
   * Computer Support
   * Poly Collaboration Devices
   * All
 * Software and Drivers
 * Diagnostics
   * Printer Diagnostic Tools
   * Computer Diagnostic Tools
   * Windows Support
   * Print and Scan Doctor
   * HP PC Hardware Diagnostics
 * Contact Us
 * Business Support
   * Create a new case
   * Find an existing case
   * Manage contracts and warranties
   * Register an account
   * MyHPSupport help
   * Security Bulletins
   * Poly Collaboration Devices
   * Login required
 * My HP Account
   * My HP Dashboard
   * HP Account benefits

Search

Z7_3054ICK0KGTE30AQO5O3KA3014


HP-SHARE-PRINT-WIDGET-PORTLET

Actions
 * ${title}

Loading...
 * 


Z7_3054ICK0KGTE30AQO5O3KA30N0


HP-CONCENTRA-WRAPPER-PORTLET

Actions
 * ${title}

Loading...
 * 


HP DEVICE MANAGER SECURITY UPDATES

Previous versions of HP Device Manager (prior to HPDM 5.0.11) could potentially
contain security vulnerabilities. HP has released HP Device Manager 5.0.11,
which includes updates to mitigate potential vulnerabilities.

Severity

Critical

HP Reference

HPSBHF03876 Rev. 1

Release date

October 20, 2023

Last updated

October 20, 2023

Category

Cloud Client Software

Scroll to Resolution

Receive updates on this bulletin


RELEVANT COMMON VULNERABILITIES AND EXPOSURES (CVE) LIST

Reported by: PHP, OpenSSL, OpenJDK, Dom4j, Common-beanutils, Jackson



List of CVE IDs

CVE ID

CVSS

Severity

Vector

Vendor

CVE-2023-21930

7.4

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:N

OpenJDK

CVE-2023-21939

5.3

Medium

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

OpenJDK

CVE-2023-21954

5.9

Medium

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:N/A:N

OpenJDK

CVE-2023-3823

7.5

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

PHP

CVE-2023-3824

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

PHP

CVE-2023-3247

4.3

Medium

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

PHP

CVE-2023-4807

7.8

High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

OpenSSL

CVE-2023-3817

5.3

Medium

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L

OpenSSL

CVE-2023-3446

5.3

Medium

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L

OpenSSL

CVE-2023-2975

5.3

Medium

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

OpenSSL

CVE-2023-2650

6.5

Medium

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H

OpenSSL

CVE-2023-1255

5.9

Medium

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:N/A:H

OpenSSL

CVE-2023-0466

5.3

Medium

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

OpenSSL

CVE-2023-0465

5.3

Medium

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

OpenSSL

CVE-2023-0464

7.5

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

OpenSSL

CVE-2023-4304

2.7

Low

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:N

OpenSSL

CVE-2020-10683

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Dom4j

CVE-2018-1000632

7.5

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N

Dom4j

CVE-2014-0114

N/A

N/A

N/A

Commons-beanutils

CVE-2019-10086

7.3

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:L

Commons-beanutils

CVE-2020-9548

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-9547

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-9546

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-8840

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2019-20330

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2019-17531

9.8

Critical

 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2019-17267

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2019-16943

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2019-16942

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2019-16335

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2019-14893

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2019-14892

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2019-14540

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2019-14379

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2018-7489

9.8

Critical

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2018-19362

9.8

Critical

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2018-19361

9.8

Critical

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2018-19360

9.8

Critical

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2018-14721

10

Critical

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

Jackson

CVE-2018-14720

9.8

Critical

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2018-14719

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2018-14718

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2018-11307

9.8

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2017-17485

7.8

High

CVSS:3.0/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2022-42003

7.5

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Jackson

CVE-2021-20190

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-36518

7.5

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Jackson

CVE-2020-36189

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-36188

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-36187

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-36186

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-36185

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-36184

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-36183

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-36182

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-36181

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-36180

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-36179

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-35728

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-35491

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-35490

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-25649

7.5

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N

Jackson

CVE-2020-24750

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-24616

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-14195

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-14062

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-14061

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-14060

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-11620

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-11619

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2020-11113

8.8

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Jackson

CVE-2020-11112

8.8

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Jackson

CVE-2020-11111

8.8

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Jackson

CVE-2020-10969

8.8

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Jackson

CVE-2020-10968

8.8

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Jackson

CVE-2020-10673

8.8

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Jackson

CVE-2020-10672

8.8

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Jackson

CVE-2020-10650

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2019-14439

8.8

High

CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2019-12086

7.5

High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Jackson

CVE-2018-5968

8.1

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H

Jackson

CVE-2018-12023

7.5

High

CVSS:3.0/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:H/A:H

Jackson

CVE-2018-12022

7.5

High

CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:H/A:H

Jackson

Learn more about CVSS 3.1 base metrics, which range from 0 to 10.

PSR-2023-0077


RESOLUTION

All of the identified vulnerabilities listed above were addressed and fixed as
part of HP Device Manager 5.0.11, which released on September 28th, 2023.

To get this version, visit the download page at:
https://h30670.www3.hp.com/portal/swdepot/displayProductInfo.do?productNumber=HPDEVMAN

HP recommends keeping your system up to date with the latest HP Device Manager
version.


AFFECTED PRODUCTS

Identify the affected HP Device Manager versions.

 * HPDM 5.0

 * HPDM 5.0 SP1

 * HPDM 5.0 SP2

 * HPDM 5.0.3

 * HPDM 5.0.4

 * HPDM 5.0.5

 * HPDM 5.0.6

 * HPDM 5.0.7

 * HPDM 5.0.7.1

 * HPDM 5.0.8

 * HPDM 5.0.9

 * HPDM 5.0.10


REVISION HISTORY

This document has been revised according to the information below.

List of versions

Version

Description

Date

1

Initial Release

October 20, 2023


ADDITIONAL INFORMATION

Follow these links for additional information.

Third-party security patches

Third party security patches that are to be installed on systems running HP
software products should be applied in accordance with the customer's patch
management policy.

Support

For issues about implementing the recommendations of this Security Bulletin,
visit http://www.hp.com/go/contacthp to learn about your HP support options.

Report

To report a potential security vulnerability with any HP supported product, send
email to: hp-security-alert@hp.com.

Subscribe

To initiate a subscription to receive future HP Security Bulletin alerts via
email, visit
https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.

Security bulletin archive

To view released Security Bulletins, visit
https://support.hp.com/security-bulletins.

It is strongly recommended that security related information being communicated
to HP be encrypted using PGP, especially exploit information.

Download HP’s security-alert PGP key


LEGAL INFORMATION

System management and security procedures must be reviewed frequently to
maintain system integrity. HP is continually reviewing and enhancing the
security features of software products to provide customers with current secure
solutions.

HP is broadly distributing this Security Bulletin in order to bring to the
attention of users of the affected HP products the important security
information contained in this Security Bulletin. HP recommends that all users
determine the applicability of this information to their individual situations
and take appropriate action. HP does not warrant that this information is
necessarily accurate or complete for all user situations and, consequently, HP
will not be responsible for any damages resulting from user's use or disregard
of the information provided in this Security Bulletin. To the extent permitted
by law, HP disclaims all warranties, either express or implied, including the
warranties of merchantability and fitness for a particular purpose, title and
non-infringement.

© Copyright 2023 HP Development Company, L.P.

HP Inc. (HP) shall not be liable for technical or editorial errors or omissions
contained herein. The information provided is provided "as is" without warranty
of any kind. To the extent permitted by law, neither HP nor its affiliates,
subcontractors or suppliers will be liable for incidental, special or
consequential damages including downtime cost; lost profits; damages relating to
the procurement of substitute products or services; or damages for loss of data,
or software restoration. The information in this document is subject to change
without notice. "HP Inc.," "HP" and the names of HP products referenced herein
are trademarks of HP Inc. or its affiliates in the United States and other
countries. Other product and company names mentioned herein may be trademarks of
their respective owners.

--------------------------------------------------------------------------------

Additional support options

Try one of our automated tools or diagnostics

See solutions

Ask a question on our HP Support Community page

Go now

Get in touch with one of our support agents

Contact us

Z7_3054ICK0KGTE30AQO5O3KA3016


HP-FEEDBACK-INPUT-PORTLET

Actions
 * ${title}

Loading...
 * 

--------------------------------------------------------------------------------


Z7_3054ICK0KGTE30AQO5O3KA30H4


HP-FEEDBACK-BANNER-PORTLET

Actions
 * ${title}

Loading...
 * 


Z7_3054ICK0KGTE30AQO5O3KA30H5


HP-COUNTRY-LOCATOR-PORTLET

Actions
 * ${title}

Loading...
 * 

Country/Region: India



SELECT A LOCATION


AMERICAS

 * América Central
 * Argentina
 * Bolivia
 * Brasil
 * Canada
 * Canada - Français
 * Caribbean
 * Chile
 * Colombia
 * Ecuador
 * México
 * Paraguay
 * Perú
 * Puerto Rico
 * United States

 * Uruguay
 * Venezuela


EUROPE, MIDDLE EAST, AFRICA

 * Africa
 * Afrique
 * België
 * Belgique
 * Bulgaria
 * Česká republika
 * Croatia
 * Danmark
 * Deutschland
 * Estonia
 * España
 * France
 * Ελλάδα
 * Ireland
 * ישראל

 * Italia
 * Казахстан
 * Latvia
 * Lithuania
 * Magyarország
 * Middle East
 * العربية
 * Nederland
 * Norge
 * Österreich
 * Polska
 * Portugal
 * Romania
 * Schweiz
 * Suisse

 * Serbia
 * Slovakia
 * Slovenia
 * South Africa
 * Suomi
 * Sverige
 * Türkiye
 * United Kingdom
 * Україна


ASIA PACIFIC & OCEANIA

 * Australia
 * 中国
 * 中國香港
 * Hong Kong SAR
 * Indonesia
 * India
 * 日本
 * 한국
 * Malaysia
 * New Zealand
 * Philippines
 * Singapore
 * 臺灣地區
 * Thailand
 * ไทย
 * Vietnam


SELECT A LANGUAGE




Confirm Back

Z7_M0I02JG0KOT530A6KJKFRQ0816


HP-DETECT-LOAD-MY-DEVICE-PORTLET

Actions
 * ${title}

Loading...
 * 


Z7_M0I02JG0KONJ30ACBBF8MM1084


HP-HERO-SUPPORT-SEARCH

Actions
 * ${title}

Loading...
 * 

Search all support
 * All Support
 * Software, Drivers and Updates
 * Troubleshooting
 * How to
 * Product Information
 * User Guides


Cancel
Examples: "LaserJet P1007 paper jam", "HP 280 G2 Microtower bios update"


SEARCH HELP

TIPS FOR BETTER SEARCH RESULTS

 * Ensure correct spelling and spacing - Examples: "paper jam"
 * Use product model name: - Examples: laserjet pro p1102, DeskJet 2130
 * For HP products a product number. - Examples: LG534UA
 * For Samsung Print products, enter the M/C or Model Code found on the product
   label. - Examples: “SL-M2020W/XAA”
 * Include keywords along with product name. Examples: "LaserJet P1007 paper
   jam", "HP 280 G2 Microtower bios update"

NEED HELP FINDING YOUR PRODUCT NAME OR PRODUCT NUMBER?

Finding your Serial Number
Finding your Product Number


Privacy Policy © Copyright 2023 HP Development Company, L.P.
Loading Results




Need help?
Some features of the tool may not be available at this time. We apologize for
this inconvenience and are addressing the issue. Minimize Chat bot window
Loading Chatbot New Message
The Virtual Agent is currently unavailable. Please try again shortly.
Need help troubleshooting? Just ask.
HP's Virtual Agent can help troubleshoot issues with your PC or printer.
Try asking HP's Virtual Agent.


SESSION TIMED OUT

Your session on HP Customer Support has timed out.

Please sign back in to continue

Sign in


End of content

About Us
 * About Us
 * About Us
 * Contact HP
 * Careers
 * Investor relations
 * Sustainable impact
 * Press center
 * The Garage

Ways to buy
 * Ways to buy
 * Shop online
 * HP World: Brand exclusive stores
 * Call an HP rep
 * Find a reseller
 * HP Promotions

Support
 * Support
 * Support
 * Download drivers
 * Support & troubleshooting
 * Community
 * Register your product
 * Authorized service providers
 * Check repair status
 * Training & certification
 * Featured links

HP Partners
 * HP Partners
 * HP Amplify Partner Program
 * HP Partner Portal
 * Developers

Stay connected
 * Stay connected
   
 * * 
   * 
   * 

 * Recalls|
 * Product recycling|
 * Accessibility|
 * India CSR Policy|
 * India Entity Annual Return|
 * Privacy|
 * Terms of use|
 * Use of cookies|

©2023 HP Development Company, L.P. The information contained herein is subject
to change without notice.



 * 
 * 1
   Information
   Need Windows 11 help?
   
   Check the information on compatibility, upgrade, and available fixes from HP
   and Microsoft. Windows 11 Support Center

   
   
   
 * 
   
 * 
   
 * Feedback
   
   

Complementary Content



SELECT YOUR MODEL


Privacy Policy © Copyright 2023 HP Development Company, L.P.
loader



YOUR PRIVACY

HP uses cookies or similar technologies to personalise content and ads, to
provide social media features and to analyse our traffic. Information about your
site usage will be shared with our affiliates and partners. You can withdraw
your consent at any time. For more information, you can read our use of cookies
and other technologies policy.
Reject All Accept All
Cookie Settings




PRIVACY PREFERENCE CENTRE




 * YOUR PRIVACY


 * STRICTLY NECESSARY COOKIES


 * PERFORMANCE & ANALYTICS COOKIES


 * PERSONALIZATION COOKIES


 * TARGETING COOKIES


 * SELL OR SHARE MY PERSONAL DATA

YOUR PRIVACY

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalised web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
More information

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

Cookies Details‎

PERFORMANCE & ANALYTICS COOKIES

Performance & Analytics Cookies


These cookies allow us to count visits and traffic sources, so we can measure
and improve the performance of our site. They help us know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies, we will not know when you have visited our site.

Cookies Details‎

PERSONALIZATION COOKIES

Personalization Cookies


These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third-party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

Cookies Details‎

TARGETING COOKIES

Targeting Cookies


These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

Cookies Details‎

SELL OR SHARE MY PERSONAL DATA

Sell or Share my Personal Data




SELL OR SHARE MY PERSONAL DATA (A REJECT SELECTION MEANS DO NOT SELL OR SHARE MY
PERSONAL INFORMATION WITH THIRD PARTIES).


Code and tracking technology is used to build a profile of your interests and
show you relevant advertisements on non-affiliates websites. If you choose to
say “no” (by changing the setting to “reject”), we will not sell or share your
personal information with third parties as defined by relevant law. You might
still see contextual advertising on non-affiliated sites.



Cookies Details‎
Back Button


COOKIE LIST

Filter Button
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

Clear
checkbox label label
Apply Cancel
Confirm My Choices
Reject All Allow All