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+(403) 800-0719

scaleruns@gmail.com



Terms and Conditions



Privacy Policy

Introduction



Please read these terms and conditions carefully before using Scaleruns
software. By accessing or using the software, you agree to be bound by these
terms and conditions. If you do not agree with any part of these terms and
conditions, do not use the software.



Subscription and Payments


1.1. Scaleruns offers a subscription-based software service. By subscribing to
Scaleruns, you agree to pay the applicable fees as outlined in the pricing plan
provided by Scaleruns.


1.2. Payments for the subscription will be due monthly, beginning exactly one
month after the initial payment. Payment can be made via the authorized payment
methods accepted by Scaleruns.


1.3. Once a payment has been executed for a given month, there will be no refund
or credit for that month. You are responsible for timely cancellation of your
subscription to avoid future charges.


Cancellation and Termination


2.1. You may cancel your subscription at any given time by contacting a
Scaleruns representative or by using the software's subscription management
features within the billings tab.



2.2. Upon cancellation, your access to the software and its features will be
terminated at the end of the current billing cycle. This includes access to your
website and domain (if created/ hosted by Scaleruns) and your digital
advertisement campaigns actively managed by Scaleruns.


2.3. Scaleruns reserves the right to suspend or terminate your access to the
software at any time for violation of these terms and conditions or any misuse
of the software.


Client Needs and Features



3.1. Scaleruns acknowledges that the features provided to clients may vary
depending on their specific needs.



3.2. Prior to using the software, clients will go through onboarding sessions
where their requirements and desired features will be discussed. Scaleruns will
make commercially reasonable efforts to provide the agreed-upon features to the
client.



3.3. Any additional features or modifications requested by the client may be
subject to additional fees and agreement between the client and Scaleruns.



Support and Liability



4.1. Scaleruns will provide on-boarding support to clients to ensure adequate
understanding of the Software features and applications. This will comprise of
on-boarding sessions and video based course to provided appropriate training.



4.2. Scaleruns will provide support to clients for software-related issues. The
support will be offered through the designated support channels provided by
Scaleruns.



4.3. While Scaleruns will assist clients with software-related questions and
issues, Scaleruns is not responsible for managing client accounts by responding
to customers, managing leads, or conducting social media advertisements, unless
explicitly agreed upon in a separate agreement.


4.4. Scaleruns will not be liable for any damages or losses incurred by the
client, including but not limited to financial loss, data loss, or business
interruption arising from the use or inability to use the software or any
services provided by Scaleruns.


Digital Marketing and Website Services


5.1. Digital marketing services and website creation/upkeep are additional
services offered by Scaleruns to select clients under the professional plan.


5.2. The specifics of the digital marketing and website services, including
scope, deliverables, and terms, will be outlined in a separate agreement between
Scaleruns and the client.


5.3. Scaleruns reserves the right to modify or discontinue the digital marketing
and website services at any time, subject to providing reasonable notice to the
client.


Intellectual Property



6.1. All intellectual property rights, including but not limited to software,
trademarks, logos, and content, associated with Scaleruns software and services,
are the property of Scaleruns or its licensors.



6.2. You agree not to reproduce, modify, distribute, or create derivative works
of any portion of the software or its associated intellectual property without
the explicit written consent of Scaleruns.



Governing Law and Jurisdiction



7.1. These terms and conditions shall be governed by and construed in accordance
with the laws of the courts of King's Bench of Alberta, without regard to its
conflict of laws principles.



7.2. Any disputes arising out of or in connection with these terms and
conditions shall be subject to the exclusive jurisdiction of the courts of
King's Bench of Alberta.



Changes to the Terms and Conditions



8.1. Scaleruns reserves the right to modify or update these terms and conditions
at any time without prior notice.



8.2. Any changes to these terms and conditions will be effective immediately
upon posting on the Scaleruns website or notifying clients through other means.



8.3. It is your responsibility to review these terms and conditions periodically
for any changes. Your continued use of the software after the changes will
signify your acceptance of the updated terms and conditions.



By using Scaleruns software, you acknowledge that you have read, understood, and
agreed to these terms and conditions.




Questions, Complaints and Contacts




If you have any questions regarding the Terms and Conditions, please contact us
at privacy@Scaleruns.com, or by Canadian mail at the address below:




Scaleruns, LLC.

Attn: Privacy Officer



Calgary, Alberta





(403) 800-0719

(305)333-552

scaleruns@gmail.com

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