blog.logmein.com Open in urlscan Pro
104.198.193.204 Public Scan

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Submitted URL:
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Effective URL:
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Submission: On February 27 via api (February 27th 2023, 5:33:20 pm UTC) from US — Scanned from DE

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Home > Blog > Uncategorized > Avoiding Phishing Attacks


July 1, 2014 | By Attila Torok
8


AVOIDING PHISHING ATTACKS


WHAT IS PHISHING?

Phishing is an email scam designed for identity theft. The most successful
phishing emails are typically disguised to look like they come from a known or
reputable source. These emails usually contain attachments or download links to
malicious software, such as keystroke loggers, banking trojans, spyware, and
rootkits. A keystroke logger is one of the most dangerous threats. An attacker
can use a keystroke logger to steal user names and passwords as you type,
including credentials to your emails, remote computers, HR systems, etc.


TIPS ON HOW TO IDENTIFY A FRAUDULENT EMAIL

Legitimate organizations typically do not request sensitive information via
email. LogMeIn will never email you for any of the following sensitive
information:

 * Verify your account information – except to verify your email address after
   registration.
 * Ask for your password.
 * Confirm personal information such as age, social security number, or home
   address.
 * To provide information of a financial nature.
 * Download a new product or SSL certificate from a provided link.

If you receive a suspicious email purporting to be from a LogMeIn address, we
recommend the following actions:

 * Do not reply
 * Do not open any attachments
 * Do not click on any links
 * Contact LogMeIn’s technical support team


TIPS ON HOW TO IDENTIFY PHISHING SCAMS

 * Threats and Calls to Action – Phishers like to use scare tactics, and may
   threaten to disable an account or delay services until you update certain
   information. Most phishing campaigns include a call to action. If the content
   places any kind of urgency as far as “you must click into your account now”,
   it is potentially a scam.
 * Too generic – Watch out for generic-looking requests for information.
   Fraudulent emails are often not personalized.
 * Bad grammar – Scammers are not known for Grade A grammar and spelling.  This
   is a common trait among many fraudulent email scams. Some of these messages
   have been poorly translated from other languages, or use letters from the
   alphabet to substitute certain symbols (which is a common tactic meant to
   evade spam filters).
 * Links in email – If you see a link in a suspicious email message, don’t click
   on it. Hover your mouse over the link (without actually clicking on the link)
   to reveal whether the real address matches the URL that was typed in the
   message. In the example below, the link reveals the real web address that the
   user will be routed to, as shown in the red box. Notice that the URL string
   in the text looks nothing like the web address to which the user will be
   directed.
 * Email body as an image – It is a common tactic of many spammers to make the
   whole message body an image so as to track the user and evade spam filters.
 * IP reputation – You can look up the sender IP’s reputation through the Return
   Path’s Sender Score (www.senderscore.org) website. The lower the score, the
   more likely the email is a phishing attempt.


TIPS ON WHAT TO DO IN YOUR LOGMEIN ACCOUNT IF YOU THINK YOU’VE BEEN PHISHED

 * Clean your computer system of possible malware (including key loggers) –
   Immediately clean your system to remove any malware and key loggers that may
   have been installed.
 * Change passwords – Once your device is clean, change any passwords you might
   have revealed. If you used the same password for multiple resources, make
   sure to change it for each account, and do not use that password in the
   future.
 * Enable Two-Step Verification – With two-step verification, after entering
   your LogMeIn ID and password, you will also be required to enter a one-time
   code that you get from either a mobile authenticator app or via email
 * Do not fill embedded forms with sensitive information – Never submit
   sensitive, personal or confidential information via forms embedded within
   email messages. Senders are often able to track all information entered.
 * Be careful with URLs – Pay attention to the URL of a website. Malicious
   websites may look identical to a legitimate site, but be aware that the URL
   may use a variation in spelling or a different domain.
 * Protect your computer – Make sure you maintain effective anti-virus,
   anti-spyware and Internet Security software to help combat phishing.
 * Think twice before opening an attachment – Be careful about opening or saving
   any document or attachment that comes with spam mails.
 * Don’t disclose personal information – Never ever send any information about
   your account in an email.
 * Make sure your receiving mail server does a Sender Policy Framework (SPF)
   check – SPF allows recipients to verify sender identity (at the
   organizational level) by allowing domain owners to publish, via DNS, the IP
   addresses that are authorized to send emails from the specified domains. Ask
   your mail server administrator to configure SPF validation – this is usually
   done in the spam filter.


WAYS TO REPORT A SUSPECTED PHISHING SCAM

 * Contact LogMeIn support FIRST, and note that they might ask you to forward
   the email to a specific address.
 * The Anti-Phishing Working Group is an organization tasked to help to fight
   phishing scams. You can report phishing at
   http://www.antiphishing.org/report-phishing/


ATTILA TOROK

Director of Security

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blog.logmein.com Open in urlscan Pro 104.198.193.204 Public Scan

Form analysis 7 forms found in the DOM

GET https://blog.logmein.com

POST https://blog.logmein.com/wp-comments-post.php?wpe-comment-post=lmiblogs

Text Content

blog.logmein.com Open in urlscan Pro
104.198.193.204 Public Scan

Form analysis
7 forms found in the DOM