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Submitted URL: http://louisvillewater.com/
Effective URL: https://louisvillewater.com/
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Pay Bill
 * Customer Service
   * Billing & Payments
     * Payment Options
     * Drops of Kindness / Bill Assistance
     * Rates & Service Rules
   * Service Requests
     * Service Application
     * Start, Stop or Transfer Service
     * Temporary Water Service Meter
   * Home Protection
     * Water Pressure
     * Locate Water Shutoff Valve
     * Leak Detection
     * Cold Weather Tips
     * HomeServe USA
     * WaterPro Water Leak Protection Plan
   * Frequently Asked Questions
     * Get In Touch With Us
 * Your Water
   * Water Quality
     * Annual Water Quality Report
     * Troubleshoot Your Water
     * Lead Awareness
     * Cross Connection Control
     * Fire Hydrant Flushing
     * Riverbank Filtration
     * PFAS
   * Louisville Pure Tap®
     * Pure Tap On the Go
     * Pure Tap For a Healthy Lifestyle
   * Educational Resources
     * Teacher/Classroom
     * Community Education
     * Tapper’s Big Adventure
   * In The Community
     * Partnerships
     * Bourbon & Brew
 * Construction Projects
   * Where We’re Working
     * Meter Upgrade Project
     * Main Replacement & Rehabilitation
     * Fire Hydrant Maintenance Program
 * Work With Us
   * Careers
     * Culture
     * Job Openings
   * Procurement
     * Contractor Prequalification
     * Architecture & Engineering
     * Monthly Expenditure Reports
     * Procurement Resources
   * Bid Opportunities
     * Supplier Diversity
     * Small Business Equity Program
     * Bid Results
   * Specifications
     * 4″ – 20″ Pipeline Materials Specifications
     * Water Main Extension Application
     * Technical Specification & Standard Drawings for Pipeline Construction
       2022
     * Distribution Extension Contact Information
 * About Us
   * Leadership & Governance
     * Executive Leadership
     * Board of Water Works
     * Annual Report
     * Strategic Plan
     * One Water Partnership
   * Economic Development
     * Liquid Assets
     * Water Grows KY
   * History of Great Water
   * Louisville Water Foundation
 * Louisville Water Tower
   * History
   * Rentals
     * Weddings & Celebrations
     * Corporate Events
     * Outdoor Events & Festivals
     * See The Space
   * Visit Us
     * Field Trips
     * Group Tours
     * WaterWorks Museum
 * Need Help?
   * Get In Touch With Us


Report Emergency Pay Bill
 * Customer Service
   * Billing & Payments
     * Payment Options
     * Drops of Kindness / Bill Assistance
     * Rates & Service Rules
   * Service Requests
     * Service Application
     * Start, Stop or Transfer Service
     * Temporary Water Service Meter
   * Home Protection
     * Water Pressure
     * Locate Water Shutoff Valve
     * Leak Detection
     * Cold Weather Tips
     * HomeServe USA
     * WaterPro Water Leak Protection Plan
   * Frequently Asked Questions
     * Get In Touch With Us
 * Your Water
   * Water Quality
     * Annual Water Quality Report
     * Troubleshoot Your Water
     * Lead Awareness
     * Cross Connection Control
     * Fire Hydrant Flushing
     * Riverbank Filtration
     * PFAS
   * Louisville Pure Tap®
     * Pure Tap On the Go
     * Pure Tap For a Healthy Lifestyle
   * Educational Resources
     * Teacher/Classroom
     * Community Education
     * Tapper’s Big Adventure
   * In The Community
     * Partnerships
     * Bourbon & Brew
 * Construction Projects
   * Where We’re Working
     * Meter Upgrade Project
     * Main Replacement & Rehabilitation
     * Fire Hydrant Maintenance Program
 * Work With Us
   * Careers
     * Culture
     * Job Openings
   * Procurement
     * Contractor Prequalification
     * Architecture & Engineering
     * Monthly Expenditure Reports
     * Procurement Resources
   * Bid Opportunities
     * Supplier Diversity
     * Small Business Equity Program
     * Bid Results
   * Specifications
     * 4″ – 20″ Pipeline Materials Specifications
     * Water Main Extension Application
     * Technical Specification & Standard Drawings for Pipeline Construction
       2022
     * Distribution Extension Contact Information
 * About Us
   * Leadership & Governance
     * Executive Leadership
     * Board of Water Works
     * Annual Report
     * Strategic Plan
     * One Water Partnership
   * Economic Development
     * Liquid Assets
     * Water Grows KY
   * History of Great Water
   * Louisville Water Foundation
 * Louisville Water Tower
   * History
   * Rentals
     * Weddings & Celebrations
     * Corporate Events
     * Outdoor Events & Festivals
     * See The Space
   * Visit Us
     * Field Trips
     * Group Tours
     * WaterWorks Museum
 * Need Help?
   * Get In Touch With Us

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ACCESS PURE CONNECT

A NEW WAY TO VIEW & PAY YOUR BILL


SIGN IN TO PURE CONNECT

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Home


MAKING LIFE PURE AND SIMPLE.

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Serving high-quality drinking water throughout Louisville and our surrounding
counties.

Learn More





LATEST NEWS

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Jan 04, 2024

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2023 in Review

Jan 02, 2024

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Protect your Pipes as Cold Blast Arrives

Jan 01, 2024

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New Drinking Water Rates will Support Continued Investments in Infrastructure

Dec 28, 2023

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MSD Cares Campaign Raises Nearly $10K for Louisville Water Foundation

Dec 27, 2023

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Helping Hands Provide Holiday Meals

Dec 21, 2023

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Cheers to the Holidays!

Dec 20, 2023

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Employee Selected for Ignite Louisville

Dec 18, 2023

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Delivering More than Louisville Pure Tap® this Holiday Season

Dec 14, 2023

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Building Skills and a Path for the Future

Dec 13, 2023

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Department Profile: Metering & Billing

Dec 11, 2023

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Employee Profile: Matthew Griffith, Manager - Strategic Business

Dec 07, 2023

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Hydrate your Tree and Yourself for the Holidays!


View All Louisville Water Latest News
Previous

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127,000,000
GALLONS OF LOUISVILLE PURE TAP® ARE PROVIDED EACH DAY TO OUR CUSTOMERS


Learn More About Your Water


--------------------------------------------------------------------------------


200+
TESTS PERFORMED ON LOUISVILLE PURE TAP® EACH DAY


Learn More About Your Water


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3.5 MILLION
THE NUMBER OF PLASTIC BOTTLES SAVED FROM LANDFILL BY LOUISVILLE WATER PARTNERS.


Learn More About Your Water


--------------------------------------------------------------------------------


4,200 MILES
OF PIPES PLACED THROUGHOUT OUR SERVICE AREA


Learn More About Your Water


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VISIT US

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Louisville, KY 40202
Monday-Friday, 8 a.m. - 4:30 p.m.

634 Conestoga Parkway
Shepherdsville, KY 40165
Monday-Friday, 8 a.m. - 4 p.m.


Closed for lunch from 1 - 1:30 p.m.


CONTACT US

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(502) 583-6610 (888) 535-6262 (Toll Free)

Monday-Friday, 8 a.m. - 6 p.m.


WORK WITH US

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View Job Openings
 * Customer Service
 * Your Water
 * Construction Projects
 * Work With Us
 * About Us
 * Louisville Water Tower
 * Need Help
 * Get In Touch With Us

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©2024 Louisville Water Company. All rights reserved.

Privacy Statement | Terms of Use
Accessibility | Data Policy