www.vanmeterinc.com
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urlscan Pro
2606:4700::6812:10b8
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URL:
https://www.vanmeterinc.com/blog/how-to-request-return-online
Submission: On October 27 via api from US — Scanned from DE
Submission: On October 27 via api from US — Scanned from DE
Form analysis 7 forms found in the DOM
Name: vm.changePasswordForm —
<form id="changePasswordForm" name="vm.changePasswordForm" ng-submit="vm.changePassword(vm.changePasswordForm.$valid)" class="ng-pristine ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<div class="modal-wrap md:col-5 sm:col-8 x:col-4 xs:col-10">
<div class="modal-title">
<h4 class="change-password-title">Change Password</h4>
</div>
<div class="modal-body">
<!---->
<div class="x:row x:items-center">
<div class="x:col-12">
<div class="xng-field ng-empty ng-valid ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="_ChangePasswordInfo_UserName" name="ChangePasswordInfo.UserName" placeholder="Username" inject="" type="text" xng-validate="{isRequired: true, maxLength: 125}" ng-model="vm.userName"
class="ng-pristine ng-untouched ng-empty ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<div class="xng-field ng-empty ng-valid ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="_ChangePasswordInfo_Password" name="ChangePasswordInfo.Password" placeholder="Current Password" inject="" type="password" xng-validate="{isRequired: true, maxLength: 75}" ng-model="vm.password"
class="ng-pristine ng-untouched ng-empty ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<div class="xng-field ng-empty ng-valid ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="_ChangePasswordInfo_NewPassword" name="ChangePasswordInfo.NewPassword" placeholder="New Password" inject="" type="password" xng-validate="{isRequired: true, maxLength: 75, minLength: vm.passwordMinimumLength}"
xng-password-input="" ng-model="vm.newPassword" class="ng-pristine ng-untouched ng-empty ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required" data-tippy="">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<div class="xng-field ng-empty ng-valid ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="_ChangePasswordInfo_ConfirmPassword" name="ChangePasswordInfo.ConfirmPassword" placeholder="Confirm New Password" inject="" type="password"
xng-validate="{isRequired: true, equalTo:[vm.newPassword, 'Should be equal to New Password']}" ng-model="vm.confirmPassword"
class="ng-pristine ng-untouched ng-empty ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
</div>
<!---->
</div>
</div>
<div class="modal-actions">
<div class="btns x:ma-none">
<button type="submit" class="button primary xs:col-12">Change Password</button>
</div>
</div>
<a class="close-reveal-modal">×</a>
</div>
</form><form class="ng-pristine ng-valid">
<div class="search-input">
<span tabindex="-1" role="presentation" class="k-widget k-autocomplete k-header isc-searchAutoComplete tst_header_searchInput ng-pristine ng-valid k-state-default ng-empty ng-touched" style=""><input ng-model="vm.criteria" type="text"
class="isc-searchAutoComplete tst_header_searchInput ng-pristine ng-valid k-input ng-empty ng-touched" ng-init="vm.autocompleteOptions.placeholder = 'Enter keyword or item #';
vm.translations = [
{key: 'category', text: 'Categories'},
{key: 'content', text: 'Content'},
{key: 'product', text: 'Products'},
{key: 'brand', text: 'Brands'},
{key: 'manufacturerItemNumber', text: 'MFG #'},
{key: 'partNumber', text: 'VMI PN'},
{key: 'customerPartNumber', text: 'VMI PN'}]" kendo-auto-complete="" k-options="vm.autocompleteOptions" isc-enter="vm.onEnter()" name="criteria" ng-blur="vm.startAutocomplete()"
onfocus="$(this).data('kendoAutoComplete').search()" data-role="autocomplete" placeholder="Enter keyword or item #" autocomplete="off" role="textbox" aria-haspopup="true" aria-disabled="false" aria-readonly="false" aria-autocomplete="list"
aria-owns="" style="width: 100%;"><span class="k-icon k-loading" style="display:none"></span></span>
</div>
<div class="search-history">
<div class="search-history-label"><span>Search History</span></div>
<div class="clear-search-history"><a href="#" ng-click="vm.clearSearchHistory()">Clear Search History</a></div>
</div>
<div class="search-button">
<button class="btn primary fastClick icon-search" ng-click="vm.search()" title="Go"></button>
</div>
</form>Name: vm.signInForm —
<form id="signInForm" name="vm.signInForm" novalidate="" ng-submit="vm.signIn(vm.signInForm.$valid)" class="ng-pristine ng-valid-email ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<div class="form-header">
<h4 class="title">Sign in here</h4>
<!---->
</div>
<div class="form-body x:colmun">
<div class="x:col-12 username">
<div class="xng-field ng-empty" type="email" name="headerSigninPopup-userName" id="headerSigninPopup-userName" placeholder="Email Address">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 with-icon">
<!----><span ng-if="attr.icon" class="icon"><i class="fa icon-user"></i></span><!---->
<input id="_headerSigninPopup-userName" name="headerSigninPopup-userName" placeholder="Email Address" inject="" type="text" ng-model="vm.userName" xng-validate="{isRequired: true, maxLength : 125}" autocapitalize="off"
class="ng-pristine ng-untouched ng-empty ng-valid-email ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
</div>
<div class="x:col-12 password">
<div class="xng-field ng-empty" name="headerSigninPopup-password" id="headerSigninPopupSignInInfo_Password" placeholder="Password">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 with-icon">
<!----><span ng-if="attr.icon" class="icon"><i class="fa icon-lock"></i></span><!---->
<input id="_headerSigninPopupSignInInfo_Password" name="headerSigninPopup-password" placeholder="Password" inject="" type="password" ng-model="vm.password" xng-validate="{ isRequired : true, maxLength : 75}"
class="ng-pristine ng-untouched ng-empty ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
</div>
<div class="x:col-12 x:row x:justify-between x:items-center x:mb-md remember-me-wrapper">
<div class="remember-me ng-hide" ng-show="vm.settings.rememberMe">
<div :id="vm.prefex" class="x:mb-none xng-field vm-checkbox x:row x:col-12 ng-empty">
<div class="input">
<input id="headerSigninPopup" name="headerSigninPopup" inject="" type="checkbox" ng-value="attr.ngModel" class="x:mb-none xng-field vm-checkbox x:row x:col-12 ng-empty" ng-model="vm.rememberMe">
<label for="headerSigninPopup" class="icon-checkmark"> </label>
<span class="xng-error-border"></span>
</div>
<label for="headerSigninPopup" class="input-label" ng-bind-html="attr.label">Remember Me</label>
<span class="field-validation-message x:col-12 ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])">
</span>
</div>
</div>
<div class="forgot-password">
<a href="javascript:void(0)" ng-click="vm.resetForgotPasswordPopup(vm.loadModals ? '_s' : '')" data-reveal-id="forgotPasswordPopup_s" class="forget-password-link">Forgot Password?</a>
</div>
</div>
<!---->
<div class="sign-in-actions x:row">
<div class="x:row x:col-12 signIn x:justify-center">
<!---->
<button id="tst_signIn_submit" type="submit" ng-disabled="vm.disableSignIn" class="btn x-lg">Login</button>
</div>
<!---->
<div ng-if="!vm.isSignInPage && !vm.isHomePage" class="x:row register-action x:col-12"> Don't have an account?
<a class="allow-default" ng-href="/MyAccount/CreateAccount?returnUrl=%2F" href="/MyAccount/CreateAccount?returnUrl=%2F">Create One Now!</a>
</div><!---->
</div>
</div>
</form>Name: vm.resetPasswordForm —
<form id="resetPasswordForm" name="vm.resetPasswordForm" class="custom ng-pristine ng-valid-email ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required" novalidate="" ng-submit="vm.resetPassword(vm.resetPasswordForm.$valid)">
<div class="modal-wrap">
<div class="modal-title">
<h4 class="change-password-title">Reset Password</h4>
</div>
<div class="modal-body">
<div ng-show="!vm.resetPasswordSuccess">
<div class="text-caption message">Enter your username and we'll send you an email that will allow you to reset your password.</div>
<div class="row email-addy">
<div class="xng-field ng-empty" type="email" placeholder="Email Address">
<!----><span class="xng-field-info" ng-if="attr.label">
<label for="_tst_forgotPassword_usernameField" ng-show="attr.label">
<span>Username</span>
<span ng-show="attr.showOptionalLabel" class="optional-label x:ml-xs ng-hide">(optional)</span>
</label>
<!---->
</span><!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="_tst_forgotPassword_usernameField" name="userName" placeholder="Email Address" inject="" type="text" ng-model="vm.userNameToReset" xng-validate="{isRequired: true, maxLength: 75}" autocapitalize="off"
class="ng-pristine ng-untouched ng-empty ng-valid-email ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
</div>
</div>
<!---->
<div class="x:mb-none notify:success ng-hide" status="success" ng-show="vm.resetPasswordSuccess">
<span class="notify-icon icon-check-circle"></span>
<div class="notify-body" ng-transclude="">
<span>If an account matches the username entered, an email will be sent to the associated email address with instructions on how to reset your password shortly. If you do not receive an email, please contact customer service.</span>
</div>
<span ng-show="!hideCloseButton" class="icon-close icon-times ng-hide" ng-click="close()"></span>
</div>
</div>
<div class="modal-actions">
<div class="buttons-aligned-right">
<a ng-href="/MyAccount/SignIn" id="tst_forgotPassword_cancelButton" ng-hide="vm.resetPasswordSuccess" class="btn tertiary lg xs:col-12" onclick="$('.close-reveal-modal').click()" href="/MyAccount/SignIn">Return to sign in</a>
<button id="tst_forgotPassword_submitButton" ng-hide="vm.resetPasswordSuccess" type="submit" class="btn primary lg x:ml-xs xs:col-12 xs:ml-none xs:mb-md">Send Email</button>
<button type="button" ng-show="vm.resetPasswordSuccess" class="btn secondary xs:col-12 ng-hide" onclick="$('.close-reveal-modal').click()">Close</button>
</div>
</div>
<a class="close-reveal-modal">×</a>
</div>
</form>Name: vm.needHelpForm —
<form id="needHelpForm" name="vm.needHelpForm" novalidate="" ng-submit="vm.needHelpHandler($event, vm.needHelpForm.$valid)" class="ng-valid-custom-validate-injector ng-valid-email ng-valid-parse ng-invalid ng-invalid-is-required ng-pristine">
<div class="xng-field ng-empty ng-valid ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="__eiv40i48e" name="needHelpFirstName" placeholder="First Name" inject="" type="text" ng-model="vm.needHelpData.firstName" xng-validate="{isRequired: true}"
class="ng-pristine ng-untouched ng-empty ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<div class="xng-field ng-empty ng-valid ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="__phypxmvyn" name="needHelpLastName" placeholder="Last Name" inject="" type="text" ng-model="vm.needHelpData.lastName" xng-validate="{isRequired: true}"
class="ng-pristine ng-untouched ng-empty ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<div class="xng-field ng-empty ng-valid ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="__qtuwi9ytm" name="needHelpEmailAddress" placeholder="Email Address" inject="" type="text" ng-model="vm.needHelpData.email" xng-validate="{isEmail: true, isRequired: true}"
class="ng-pristine ng-untouched ng-empty ng-valid-email ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<div class="xng-field ng-empty ng-valid field-placeholder ng-pristine">
<!---->
<div class="select icon-chevron-down">
<select id="_dlp7w55wb" name="needHelpOptions" inject="" transclude="" type="select" ng-model="vm.needHelpData.options" xng-validate="{isRequired: true}"
class="ng-untouched ng-empty ng-valid-custom-validate-injector ng-valid-parse ng-invalid ng-invalid-is-required ng-pristine">
<option ng-show="!attr.hideDefaultOption" ng-disabled="attr.enableDefaultOption? false: true" value="" placeholder="" ng-bind="attr.hideDefaultOption? '': attr.defaultOptionText || 'Select an option'" disabled="disabled" selected="selected">
Subject</option>
<option value="Availability">Availability</option>
<option value="Feedback">Feedback</option>
<option value="My Account">My Account</option>
<option value="Other">Other</option>
<option value="Pricing">Pricing</option>
<option value="Product">Product</option>
<option value="Question">Question</option>
<option value="Quote">Quote</option>
</select>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<div class="xng-field ng-empty ng-valid ng-pristine">
<span class="xng-field-info">
<label for="_70ugs2i3j" ng-show="attr.label" class="ng-hide">
<span ng-show="attr.showOptionalLabel" class="optional-label x:ml-xs ng-hide">(optional)</span>
</label>
<!---->
</span>
<div class="input">
<textarea id="_70ugs2i3j" name="needHelpComments" placeholder="Comments" inject="" type="textarea" ng-model="vm.needHelpData.comments" xng-validate="{isRequired: true, maxLength: 2048}"
class="ng-pristine ng-untouched ng-empty ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required"></textarea>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide" ng-show="form.$submitted && (attr.error || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<button type="submit" class="primary lg" value="SUBMIT">submit</button>
</form>Name: vm.footerSubscriptionForm — POST
<form ng-if="!vm.showSuccess" id="footerSubscriptionForm1" method="post" name="vm.footerSubscriptionForm" novalidate="" ng-submit="vm.subscriptionHandler($event, vm.footerSubscriptionForm.$valid)"
class="ng-pristine ng-valid-email ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<div class="xng-field ng-empty ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="__vsaddmh9m" name="email" placeholder="*Business Email Address" inject="" type="text" ng-model="vm.subscribeData.email" xng-validate="{isEmail: true, isRequired: true}"
class="ng-pristine ng-untouched ng-empty ng-valid-email ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<div class="xng-field ng-empty ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="__8f7lldc1h" name="firstName" placeholder="*First Name" inject="" type="text" ng-model="vm.subscribeData.firstName" xng-validate="{isRequired: true}"
class="ng-pristine ng-untouched ng-empty ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<div class="xng-field ng-empty ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="__xtbz8q2s2" name="lastName" placeholder="*Last Name" inject="" type="text" ng-model="vm.subscribeData.lastName" xng-validate="{isRequired: true}"
class="ng-pristine ng-untouched ng-empty ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<div class="xng-field ng-empty ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="__8nb7g1cld" name="company" placeholder="*Company/Organization" inject="" type="text" ng-model="vm.subscribeData.company" xng-validate="{isRequired: true}"
class="ng-pristine ng-untouched ng-empty ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<div class="footer-button">
<button type="submit" class="primary">Subscribe</button>
</div>
</form>Name: vm.footerSubscriptionForm — POST
<form ng-if="!vm.showSuccess" id="footerSubscriptionForm" method="post" name="vm.footerSubscriptionForm" novalidate="" ng-submit="vm.subscriptionHandler($event, vm.footerSubscriptionForm.$valid)"
class="ng-pristine ng-valid-email ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<div class="xng-field ng-empty ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="__mkowtje4e" name="email" placeholder="*Business Email Address" inject="" type="text" ng-model="vm.subscribeData.email" xng-validate="{isEmail: true, isRequired: true}"
class="ng-pristine ng-untouched ng-empty ng-valid-email ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<div class="xng-field ng-empty ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="__w2f3xym7p" name="firstName" placeholder="*First Name" inject="" type="text" ng-model="vm.subscribeData.firstName" xng-validate="{isRequired: true}"
class="ng-pristine ng-untouched ng-empty ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
ng-show="(form.$submitted || (attr.ifeedback && form[attr.name || attr.id].$dirty)) && (attr.error || $parent.$validate[attr.$validateAs] || $parent.$validate[attr.name || modelVar])"> required </span>
</div>
<div class="xng-field ng-empty ng-pristine">
<!---->
<div class="input">
<div class="x:row x:no-wrap x:col-12 ">
<!---->
<input id="__ev3xmb6db" name="lastName" placeholder="*Last Name" inject="" type="text" ng-model="vm.subscribeData.lastName" xng-validate="{isRequired: true}"
class="ng-pristine ng-untouched ng-empty ng-valid-custom-validate-injector ng-invalid ng-invalid-is-required">
<!---->
</div>
<span class="xng-error-border"></span>
</div>
<span class="field-validation-message ng-hide"
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MANY HAPPY RETURNS: HOW VANMETERINC.COM MAKES RETURNS SIMPLE
* October 27, 2022
* Best Practices
We strive to get you the right products the first time you order, but sometimes
you get the wrong product or order the wrong thing. We get it—mistakes happen.
That is why we make the return process simple. Here is how to use
vanmeterinc.com to save time and effort on Returns.
1. SIGN IN TO YOUR ONLINE ACCOUNT
Do you have an account on Van Meter’s website? You should! Simple returns are
just one of the great features you can access. If you do not have an online
account, reach out to reach out to the e-commerce team to get signed up.
2. SEARCH YOUR ORDER HISTORY
From your my account dashboard, you can manage your account, manage your orders
and find helpful resources. To start your return, click on your order history.
You can either click the search button or sort your orders by date, order
number, PO number, ship-to address, order status or total cost. Click on the
order number of the order that has the item(s) you want to return to proceed.
3. REQUEST A RETURN
Once you click into the order you want to return, you should see the order
details. Click on Return Request (RMA) above the order summary, and you will see
a list of items on the order. For each item you want to return, enter the
quantity you are returning and select whether you ordered too many, the product
is defective, you made an order error or Van Meter made an order error. If you
need to provide any additional information, enter it in the Return Notes box.
Once you have selected the items you want to provide and added any necessary
information, click Send Return Request to complete the process.
4. SEND THE PRODUCTS BACK
Your return request gets sent to Van Meter’s inside sales and returns teams.
They will contact you with the required paperwork and shipping instructions, so
you do not have to keep track of who to contact and where to send materials.
Once you ship your returns back, your job is done. Our finance team will send
you an invoice for the appropriate amount of credit once we receive and inspect
the items. You can also view your invoice history from your account dashboard to
verify this is complete.
How to Submit a Return (PDF)
--------------------------------------------------------------------------------
If you have questions or have trouble submitting a return request, please
contact the Van Meter e-commerce team. Explore all our time-saving features with
online ordering tips, tricks and how-to videos available at
vanmeterinc.com/howto.
If you haven’t yet, create your account and start using our features! Once
you’ve explored them, let us know what you think.
Create an online account
ARTICLE BY:
KATIE KURSCHNER
EMPLOYEE-OWNER, MARKETING COORDINATOR, E-COMMERCE & DIGITAL
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