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USU
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 * USU Software Asset Management ➤
 * USU Knowledge Management ➤
 * USU IT Service Management ➤
 * USU Enterprise Service Management ➤
 * USU Self-Service Management ➤
 * USU IT Monitoring ➤
 * USU Hybrid Cloud Management ➤
 * USU AI Services ➤

 * License Management
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License Management



Reduce costs, and complexity of software and cloud licenses



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Discovery



Turn software and cloud data into SAM strategy



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Oracle Optimization



Lower your costs & contracts with verified data



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Optimization for SAP



Cut SAP costs, keep SAP compliance



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Cloud Cost Optimization



Optimize your costs and save money: Analyze cloud, hybrid, multi-cloud and
migration



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SaaS Optimization



Understand and make the most of your cloud software



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 * Knowledge Management for IT
 * Knowledge Management for Customer Service
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 * Chatbots
 * Voicebot
 * Professional Services

Knowledge Management for IT



Professional knowledge management for IT services



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 * IT Service Desk
 * IT Self-Service Management
 * IT Service Catalog & SLA
 * IT Asset Management
 * IT Change & Configuration Management
 * IT Financial Management
 * IT Monitoring
 * IT Service Portfolio & Service Design
 * IT Project Portfolio Management
 * IT Governance, Risk & Compliance
 * Hybrid Cloud Management
 * Knowledge Management for IT

IT Service Desk



The all-in-one, modular solution for your IT support



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IT Self-Service



Innovative Solutions for IT Support



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IT Service Catalog & SLA



Display available services so your customers can access them



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IT Asset Management



Manage your IT assets over their entire lifecycle



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IT Change & Configuration Management



Comprehensive overview of your IT infrastructure



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IT Financial Management



Plan, deliver, and manage your IT services with ease



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USU IT Monitoring



Get a comprehensive, centralized view of your IT and IT services with a single
solution



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IT Service Portfolio & Service Design



Manage business and IT services over their entire lifecycle



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IT Project Portfolio Management



Gain Control of your IT Landscape



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Governance, Risk & Compliance



Effectively enforce your IT strategy and reduce risks



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USU Hybrid Cloud Management



The all-in-one, modular solution for consolidated administration of your
infrastructure — in the cloud and on-premises



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Knowledge Management for IT



Professional knowledge management for IT services



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 * Employee Service Management
 * Customer Service Management

Employee Service Management



Providing all in-house services quickly and efficiently



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Customer Service Management



Provide your customers with high-quality services



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 * IT Self-Service
 * Customer Self-Service
 * Employee Self-Service
 * Self-Service Portal
 * Chatbots
 * Voicebot

IT Self-Service



Innovative Solutions for IT Support



Read more
 * IT Event Management
 * System Monitoring
 * Cloud Monitoring
 * End-to-End Monitoring
 * Service Monitoring
 * IT Service Alerting

 * Cloud Cost Management & Resource Optimization
 * Cloud Governance

Hybrid Cloud Cost Management & Resource Optimization



Always deploy the best-fitting, lowest-cost cloud infrastructure



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Hybrid Cloud Governance



Securely govern two environments with precise visibility



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 * News

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 * ✖
 * Solutions →
 * Customer Experience →
 * Company →
 * Info Center
 * Careers
 * Events
 * Blog
 * 👤︎
 * EN →

 * ← Solutions
 * USU Software Asset Management →
 * USU Knowledge Management →
 * USU IT Service Management →
 * USU Enterprise Service Management →
 * USU Self-Service Management →
 * USU IT Monitoring →
 * USU Hybrid Cloud Management →
 * USU AI Services →

 * ← USU Software Asset Management
 * USU Software Asset Management
 * License Management
 * Discovery
 * Oracle Optimization
 * Optimization for SAP
 * Cloud Cost Optimization
 * SaaS Optimization
 * Optimization for Engineering Software
 * Professional Services

 * ← USU Knowledge Management
 * USU Knowledge Management
 * Knowledge Management for IT
 * Knowledge Management for Customer Service
 * Knowledge Management for Enterprise Services
 * Chatbots
 * Voicebot
 * Professional Services

 * ← USU IT Service Management
 * USU IT Service Management
 * IT Service Desk
 * IT Self-Service Management
 * IT Service Catalog & SLA
 * IT Asset Management
 * IT Change & Configuration Management
 * IT Financial Management
 * IT Monitoring
 * IT Service Portfolio & Service Design
 * IT Project Portfolio Management
 * IT Governance, Risk & Compliance
 * Hybrid Cloud Management
 * Knowledge Management for IT

 * ← USU Enterprise Service Management
 * USU Enterprise Service Management
 * Employee Service Management
 * Customer Service Management

 * ← USU Self-Service Management
 * USU Self-Service Management
 * IT Self-Service
 * Customer Self-Service
 * Employee Self-Service
 * Self-Service Portal
 * Chatbots
 * Voicebot

 * ← USU IT Monitoring
 * USU IT Monitoring
 * IT Event Management
 * System Monitoring →
 * Cloud Monitoring
 * End-to-End Monitoring
 * Service Monitoring
 * IT Service Alerting

 * ← System Monitoring
 * System Monitoring
 * Mainframe Monitoring
 * Data Center & Building Infrastructure
 * Server & Application Monitoring inclusive Capacity Management
 * Container Monitoring

 * ← USU Hybrid Cloud Management
 * USU Hybrid Cloud Management
 * Cloud Cost Management & Resource Optimization
 * Cloud Governance

 * ← USU AI Services
 * USU AI Services
 * AI Industrial Analytics →

 * ← AI Industrial Analytics
 * AI Industrial Analytics
 * Condition Monitoring
 * Predictive Maintenance
 * Predictive Quality
 * Machine Fingerprint

 * ← Customer Experience
 * Customers →
 * Trainings →

 * ← Customers
 * Customers
 * Success Stories
 * Success Center

 * ← Trainings
 * Trainings
 * Courses
 * Classes

 * ← Company
 * About USU →
 * Sustainability →
 * Investor Relations →
 * Partner
 * Events & Webinars
 * Press →
 * Careers →

 * ← About USU
 * About USU
 * Management
 * Locations
 * Contact

 * ← Sustainability
 * Sustainability
 * Company mission statement
 * Whistleblower system

 * ← Investor Relations
 * Investor Relations
 * Equity Story
 * USU Share
 * Financial Figures
 * Financial Reports
 * Financial Analysis
 * Ad-Hoc Announcements
 * Analyst Conferences
 * Financial Calendar
 * Further Information

 * ← Press
 * Press
 * News

 * ← Careers
 * Careers
 * Students
 * Reach your goals
 * Jobs
 * How to apply

 * ← EN
 * German
 * French
 * Italian
 * Japanese


DATA PROTECTION POLICY

Data Protection and Privacy Policy for USU Software AG



We at USU are delighted at your interest in our Internet presence and our
services. Protection of personal data has a particularly high priority for us.
This policy aims to inform you about whether and how personal data is collected
and processed in connection with the use of our Internet presence and about your
rights as a data subject in this context.

As the controller, USU Software AG has implemented numerous technical and
organizational measures to ensure that personal data processed on this website
is protected as fully as possible. Nevertheless, data transfers over the
Internet may fundamentally have security loopholes, and thus total protection
cannot be guaranteed.


I. NAME AND ADDRESS OF THE CONTROLLER RESPONSIBLE FOR PROCESSING DATA

With regard to the use of our website www.usu.com and its subpages, as well as
the linked websites and social media presences of USU Group companies, the
controller within the meaning of the General Data Protection Regulation (GDPR)
and other data protection legislation applicable to us is:

USU Software AG
Spitalhof
71696 Möglingen
Germany

Phone: +49 7141 4867 0
Fax: +49 7141 4867-200
E-mail: info(at)usu.com


II. COLLECTION AND STORAGE OF PERSONAL DATA IN CONNECTION WITH VISITS TO OUR
WEBSITE; NATURE AND PURPOSE OF ITS USE

1. SECURITY

If personal data is transmitted to us over our website, we use numerous secure
technologies, in particular the Transport Layer Security (TSL) and Secure Socket
Layer (SSL) transfer protocols. All information and data transferred using these
secure methods is encrypted before being sent to us. The IP address of the
system used to call the website is transmitted to us so that our users – and USU
as well – are protected against misuse.

2. RECORDING OF GENERAL DATA AND INFORMATION

Whenever it is called, our website records a number of items of general data and
information that are stored in the server’s log files. The following may be
recorded:

 1. The types of browser used and their versions
 2. The operating system used by the system accessing our website
 3. The website from which a system accesses our website (referrer)
 4. The subpages accessed by a system on our website
 5. The date and time our website was accessed
 6. The Internet Protocol (IP) address of the system calling our website
 7. The Internet service provider of the system accessing our website
 8. Other similar data and information that helps repel threats in the event
    that our IT systems are attacked.

We do not use this general data and information to identify the data subject.
This information is required instead (1) to deliver our website’s content
correctly, (2) to optimize our website’s content and advertising for it, (3) to
ensure that our IT systems and our website’s technology keep running properly,
and (4) to provide law-enforcement authorities with the information required to
prosecute any cyberattacks that occur. This data and information, which is
collected anonymously, is therefore analyzed statistically, in part with the
objective of increasing data protection and data security at our company and
thus ultimately ensuring an ideal level of protection for the personal data we
process. The anonymous data in the server log files is stored separately from
all personal data provided by a data subject.

3. COOKIES

Our website uses cookies, which are text files that are placed and stored by a
web browser on a computer system. Many websites and servers use cookies. Many
cookies contain a cookie ID that uniquely identifies the cookie. It consists of
a character string that permits websites and servers to be linked to the
specific web browser in which the cookie was stored. As a result, the websites
visited and servers can distinguish the data subject’s individual browser from
other web browsers containing other cookies. A particular web browser can be
recognized and identified by the unique cookie ID.

By using cookies, USU can provide users of this website with more user-friendly
services, which would not be possible without the placement of cookies. A cookie
can help us optimize the information and offers on our website to suit users’
needs. As already mentioned, cookies enable us to recognize users of our
website. The purpose of that is to make our website easier to use. If you call a
website that uses cookies, you do not need to enter your access data again every
time you visit it, for example, since the website and the cookie stored on your
computer system do this for you. Another example is the cookie of a shopping
cart in the online shop. A cookie helps the online shop remember the articles a
customer has placed in the virtual shopping cart.

Data subjects can prevent cookies from being placed by our website at any time
by making the relevant settings in their web browsers and thus permanently
objecting to the placement of cookies. They can also, at any time, delete
cookies that have already been placed by using their web browsers or other
software programs. This is possible in all common web browsers. If data subjects
disable cookies in their web browsers, they may not be able to use all the
functions of our website in full.

4. REGISTRATION ON OUR WEBSITE

Data subjects can register on our website, which involves providing personal
data. The personal data sent to us is defined in the input screen used for
registration, and once entered it is collected and stored solely for the
specified purpose. We can transmit it to one or more processors so that it can
be processed as stipulated, or to a USU Group company, if that is necessary to
fulfill the specified purpose. If data subjects register on our website, the IP
address assigned by their Internet service providers (ISP) to the system they
use is stored along with the date and time of registration. This data is stored
because it is the only means of preventing misuse of our services and so that it
can be used to investigate criminal acts, if necessary; in this respect, the
storage of this data is necessary as a safeguard for the controller. By
registering and voluntarily disclosing their personal data, data subjects help
us offer them content or services which, due to their nature, can only be
offered to registered users.

5. SUBSCRIPTION TO A NEWSLETTER

Users can subscribe to newsletters on our website. The personal data sent to us
when a newsletter is ordered is as defined in the input screen used for
subscribing. USU regularly informs its customers and prospects about what the
company has to offer by means of a newsletter. Data subjects can only receive
the newsletter if (1) they have a valid e-mail address and (2) they have
registered for the newsletter or have an active contractual relationship with
USU and the newsletter in question contains information of relevance to the
contractual partner. The law requires us to send a confirmation message to the
e-mail address the data subject has specified when subscribing to the newsletter
(double opt-in method). This confirmation message helps us verify that the owner
of the e-mail address is the data subject and has authorized receipt of the
newsletter.

If data subjects register for the newsletter, we also store the IP address
assigned by their Internet service providers (ISP) to the system they used at
the time of registration, as well as the date and time of registration. This
data must be collected in order to ascertain any (possible) misuse of a data
subject’s e-mail address at a later time, and thus is a legal safeguard for the
controller.

The personal data collected during registration for the newsletter is used
solely for sending out the newsletter. In addition, newsletter subscribers can
be notified by e-mail if this is necessary for the operation of the newsletter
service or if registration is required, such as may be the case if there are
changes in the newsletter offer or technical circumstances. The personal data
collected as part of the newsletter service is not transmitted to third parties,
with the exception of the persons responsible for the newsletter’s contents at
the USU Group. Data subjects can cancel their subscriptions to the newsletter at
any time. Data subjects can, at any time, withdraw their consent to storage of
personal data they have given us (solely) for newsletter distribution. Every
newsletter contains a link that can be used to withdraw consent. Data subjects
can also cancel their subscriptions to the newsletter at any time directly on
the controller’s website or use other means to notify the controller of their
requests to cancel it.

6. TRACKING

USU’s newsletters contain tracking pixels. A tracking pixel is a miniature
graphic that is embedded in e-mails sent in HTML format to enable recording and
analysis of log files. This permits statistical evaluation of the success or
lack of success of online marketing campaigns. The embedded tracking pixel
allows USU to recognize whether and when a data subject has opened an e-mail
message and what links in the e-mail were called. We store and analyze the
personal data collected by tracking pixels contained in the newsletters in order
to optimize newsletter distribution and tailor the content of future newsletters
even better to the interests of the data subject. However, data subjects can, at
any time, withdraw the separate consent they have given to this practice, which
uses the double opt-in method. When a subscription to the newsletter is
canceled, USU automatically interprets that as a withdrawal of such consent.

In order to constantly improve our website, we use the web analysis service
Lucky Orange. Lucky Orange creates heat maps and records based on the click
behaviour of website visitors. With the help of this information we are able to
identify and resolve problems with the use of our websites and thus provide a
better user experience. Cookies are stored on your computer for analysis
purposes. The storage of cookies can be prevented in the settings of your web
browser. IP addresses are anonymized so that an exact identification is
impossible.

If you would like to object to tracking by Lucky Orange, you can exclude
yourself from tracking at any time via the following link:
https://privacy.luckyorange.com

For more information about Lucky Orange's privacy policy, please visit
https://www.luckyorange.com/privacy.php .

7. CONTACTING US VIA THE WEBSITE

In compliance with statutory requirements, our website contains information that
enables rapid electronic contact with us and allows the other USU Group
companies to communicate directly with us. That information likewise comprises a
general e-mail address. If data subjects contact the controller by e-mail or
using a contact form, the personal data they send is automatically stored.
Personal data given to the controller voluntarily in this way is stored so that
the request can be handled or the data subject contacted.

8. COMMENT FUNCTION IN THE BLOG ON THE WEBSITE

On our website, we offer users the possibility of leaving individual comments on
individual posts in a blog there. A blog is a portal on a website that can
usually be viewed by the public and in which one or more persons (called
bloggers) post articles or write down their thoughts in what are termed blog
posts. Third parties can usually submit comments to the blog posts. If data
subjects leave comments in the blog on our website, the comments they leave, as
well as details of the time they entered them and their chosen user names
(pseudonym), are stored and published. The IP address assigned by the Internet
service provider (ISP) to the data subject’s system is also logged. The IP
address is stored for security reasons and for the eventuality that a data
subject submits a comment that infringes third-party rights or posts unlawful
content. In other words, this personal data is stored in the controller’s
interests as exculpatory evidence in the event of a violation of the law and is
not transmitted to third parties unless prescribed by law or to help the
controller defend against legal action.

9. ADDITIONAL DATA PROTECTION REGULATIONS ON THE USE OF GOOGLE ANALYTICS (WITH
AN ANONYMIZATION FUNCTION)

We would like to point out that the USA is assessed by the European Court of
Justice as a country with an insufficient level of data protection according to
EU standards. When your data is processed by Google in the USA, for example,
there is a risk that data may be viewed by US authorities. Within the scope of
our possibilities, we also take measures to counter these risks as far as
possible.

The above data processing, including the transfer of data to Google, will only
take place after your active consent to this data processing for the purpose of
providing the content, so that the basis for this is your consent in accordance
with Article 6 (1) subparagraph 1 letter a) DSGVO. This consent can be revoked
at any time with effect for the future; please bear in mind that the data
processing by Google that took place before the revocation is not affected by
this.

If and to the extent that data is additionally transferred to the USA, we will
take the precautions within our power to ensure adequate protection for the data
transfer in accordance with Art. 44 ff. DSGVO, for example by agreeing to the
standard data protection clauses of the EU Commission pursuant to Article
46(2)(c) DSGVO and, if necessary, additional measures.

The component Google Analytics (with an anonymization function) is integrated in
our website. Google Analytics is a web analytics service. Web analytics is the
collection, gathering and analysis of data on the behavior of visitors on
websites. Among other things, a web analytics service records data on the
website from which a data subject accesses a website (referrer), which subpages
on the website are accessed, or how often and for how long a subpage was viewed.
Web analytics is mainly used to optimize a website and to conduct a cost-benefit
assessment of Internet advertising. The operator of the Google Analytics
component is the company Google Inc., 1600 Amphitheatre Parkway, Mountain View,
CA 94043-1351, USA. We use Google Analytics with the “_gat._anonymizeIp”
extension. With this extension, Google truncates and anonymizes the IP address
of the system used by the data subject if our website is accessed from a Member
State of the European Union or another country that is party to the Agreement on
the European Economic Area.

The purpose of the Google Analytics component is to analyze visitor flows on our
website. Among other things, Google uses the data and information it gathers for
evaluating the use of our website, compiling online reports on activities on our
web pages for us, and providing services related to the use of our website.
Google Analytics places a cookie on the data subject’s IT system. Cookies have
already been explained above. Placement of the cookie enables Google to analyze
the use of our website. Whenever a data subject calls an individual page of our
website that we operate and on which a Google Analytics component has been
integrated, the web browser on the data subject’s IT system is automatically
prompted by the Google Analytics component to transmit data to Google for the
purpose of online analysis. As part of that technical process, Google gains
knowledge of personal data, such as the IP address of the system used by the
data subject. This helps Google trace the origin of visitors and clicks and
thus, for example, enable commission to be charged. The cookie is used to store
personal information, such as the time at and place from where our website was
accessed and how often the data subject visited it. Whenever our web pages are
visited, this personal data (including the IP address of the system used by the
data subject) is transferred to Google in the United States of America and
stored by Google there. Google may transmit the personal data collected by this
technical method to third parties.

As described above, data subjects can, at any time, prevent cookies from being
placed by our website by making the relevant settings in their web browsers and
thus permanently objecting to the placement of cookies. Such a setting in the
web browser would also prevent Google from placing a cookie on the data
subject’s IT system. In addition, a cookie that has already been placed by
Google Analytics can be deleted at any time in the web browser or by using other
software programs.

Moreover, data subjects can object to and prevent recording of the data
generated by Google Analytics and relating to the use of this website and the
processing of that data by Google. To do that, a data subject must download and
install a browser add-on under the link tools.google.com/dlpage/gaoptout . This
browser add-on notifies Google Analytics by means of JavaScript that no data and
information on visits to websites may be transmitted to Google Analytics.
Installation of the browser add-on is interpreted by Google as an objection to
the recording of data. If the data subject’s IT system is deleted, formated or
reinstalled later, the browser add-on must be installed again in order to
disable Google Analytics. If the browser add-on is deinstalled or disabled by
data subjects or other persons in their sphere of influence, the browser add-on
can be reinstalled or reactivated.

More information and Google’s Privacy Policy can be found at
https://www.google.de/intl/de/policies/privacy/ and
https://www.google.com/analytics/terms/de.html . More detailed explanations on
Google Analytics can be found at https://www.google.com/intl/de_de/analytics/ .

10. LINKS TO THIRD-PARTY WEBSITES

USU’s website contains links to other websites. By clicking these links, you
leave the USU website. The presence of these links on USU’s website does not
mean that USU supports, promotes or claims ownership of the sites to which we
provide links. These linked sites are beyond the control of USU and USU accepts
no responsibility for these linked websites, in particular for their content,
their data protection and privacy policies or any possible transmission of data
by them.

Under the following links, you can view the data privacy policies of the social
media channels that have links on our websites:

 * XING
 * LinkedIn
 * Facebook
 * Twitter
 * YouTube
 * Kununu
 * Odeki


11. SERVICE PROVIDER AND PARTNER

You can find our service providers recorded as part of the consent to the
processing of personal data here:

Email Marketing & CRM

 * HubSpot

Webinars & Online Events

 * GoToWebinar

Surveys

 * SurveyMonkey

Cookie Consent Manager

 * CookieFirst

Ads & Tracking

 * LuckyOrange
 * Matomo
 * Google Search Console
 * Google Analytics
 * Google Tag Manager
 * Google Ads
 * Sales Viewer
 * Quora
 * Zoominfo

Social Media

 * Facebook
 * XING
 * LinkedIn
 * Twitter
 * Youtube

Hosting & Service provider

 * Konzepthaus
 * LOOM
 * IMIA
 * Amazon Web Servies
 * uvensys

You can find an overview of our partners here.


12. GARTNER

The Gartner Peer Insights Customer First badge is a trademark and service mark
of Gartner, Inc., and/or its affiliates, and is used herein with permission. The
Gartner Peer Insights Customer First program constitutes an organization's
commitment to solicit reviews from its customers using programmatic sourcing
strategies and best practices. They neither represent the views of, nor
constitute an endorsement by, Gartner or its affiliates.


III. COLLECTION AND PROCESSING OF PERSONAL DATA FOR JOB APPLICATIONS AND IN THE
APPLICATION PROCESS

We collect and process personal data from job applicants so as to handle the
application process for all companies belonging to the USU Group. That may also
be done electronically. That is the case in particular when applicants send
their application documents to the controller electronically, such as by e-mail
or using a form on the website. If the controller concludes an employment
contract with an applicant, the data provided is stored for use as part of the
employment relationship in compliance with statutory provisions. If the
controller does not conclude an employment contract with an applicant, the
application documents are destroyed or erased when a decision to reject the
applicant is made, unless the controller has other legitimate interests for not
doing do. A legitimate interest here is, for example, the requirement of
furnishing proof in the event of possible legal action under the German General
Act on Equal Treatment (AGG).


IV. COLLECTION AND PROCESSING OF PERSONAL DATA AS PART OF COMMISSIONS

Personal data is collected and processed as part of commissions on the basis of
the requirements for the specific commission and is usually done by the
respective USU Group company itself as the controller. In this regard, any
processing activities by USU Software AG are carried out solely in its capacity
as a “processor.”


V. LEGAL GROUNDS FOR PROCESSING

 * The legal basis for our company for processing operations where we obtain
   consent to process data for a specific purpose is Article 6 (1) (a) GDPR.
 * If personal data has to be processed for the performance of a contract to
   which the data subject is a party, such as is the case with processing
   operations required to supply goods or provide another service or
   consideration, the legal basis for that is Article 6 (1) (b) GDPR. The same
   applies to processing operations required for performance of steps prior to
   entering into a contract, such as is the case when we receive inquiries about
   our services.

 * If we are subject to a legal obligation that requires processing of personal
   data, such as to fulfill tax-related obligations, the basis for that is
   Article 6 (1) (c) GDPR.
 * Finally, processing operations may be based on Article 6 (1) (f) GDPR, which
   is the legal basis for processing operations that are not covered by any of
   the above legal grounds, when processing is necessary to safeguard the
   legitimate interests of a USU Group company or a third party (e.g. a
   customer), unless such interests are overridden by the interests or
   fundamental rights and freedoms of the data subject. In relation to our
   website, that applies in particular to processing operations in accordance
   with Section II of this Data Protection and Privacy Policy. We are, in
   particular, permitted to carry out such processing operations because they
   have been mentioned specifically by the European legislator, which was of the
   opinion that a legitimate interest could be assumed if the data subject is a
   customer of the controller. A further legitimate interest is to conduct our
   business activity for the well-being of our employees and shareholders, as
   well as processing for direct marketing purposes, in particular to send
   information on products and services, invitations, information on events and
   the like.


VI. TRANSMISSION OF PERSONAL DATA

Personal data is transmitted to third parties only if that is authorized under
data protection law, for example on the grounds specified under Section V of
this Data Protection and Privacy Policy, and to external service providers for
processing on behalf of the controller and subject to its instructions. In
general, data is not processed outside the EU or EEA. If data needs to be
transmitted to a country outside the EU or EEA in an individual case, this is
done solely on the basis of the EU standard contractual clauses or to countries
for which an adequacy decision has been adopted by the EU and under a contract
on processing on behalf of the controller. We will not sell your personal data
to third parties or otherwise market it.


VII. LENGTH OF TIME FOR WHICH PERSONAL DATA IS STORED

The criterion for storing personal data is the respective statutory retention
period. When this period ends, the data in question is routinely deleted, if and
to the degree that it is no longer required to perform a contract or steps prior
to a contract. However, data will continue to be stored if the data subject’s
interests in having the data deleted are overridden by the legitimate interests
of the controller, such as to safeguard its means of defending against legal
action and indemnity insurance cover for potential rights of recourse by
customers and/or data subjects where the period of limitation has not yet
expired. If there is no such legitimate interest, this data is also routinely
erased.


VIII. RIGHTS OF DATA SUBJECTS

Data subjects have the right to:

 * Demand, in accordance with Article 15 GDPR, information on and access to
   their personal data we have processed. In particular, they can demand
   information on the purposes of processing, the category of personal data, the
   categories of recipients to whom their data has been or will be disclosed,
   the length of time it is to be stored, the existence of a right to
   rectification, erasure or restriction of processing of their data or to
   object to its being processed, the existence of a right to lodge a complaint,
   and the origin of their data if it is not collected by us, as well as the
   existence of automated decision-making, including profiling, and any
   meaningful information about the details of that (we point out here that we
   do not use profiling);
 * Demand, in accordance with Article 16 GDPR, immediate rectification of
   incorrect personal data we have stored concerning them and demand that
   incomplete personal data is completed;
 * Demand, in accordance with Article 17 GDPR, erasure of personal data we have
   stored concerning them, unless processing of it is required for exercising
   the right of freedom of expression and information, for compliance with a
   legal obligation, for reasons of public interest, or for the establishment,
   exercise or defense of legal claims;
 * Demand, in accordance with Article 18 GDPR, restriction of processing of
   their personal data, if they dispute the correctness of the data, processing
   of it is unlawful, but they oppose its erasure and we no longer need the
   data, but they need it to establish, exercise or defend legal claims, or they
   have objected to processing of their data in accordance with Article 21 GDPR;
 * Receive the personal data they have provided, in a structured, commonly used
   and machine-readable format or demand that their data be transmitted to
   another controller in accordance with Article 20 GDPR;
 * Revoke their consent to processing of their data at any time in accordance
   with Article 7 (3) GDPR. As a consequence, we will, with future effect, no
   longer be allowed to continue processing the data on the basis of their prior
   consent; and
 * Lodge a complaint with a supervisory authority in accordance with Article 77
   GDPR, which can usually be done with the supervisory authority responsible
   for the person’s habitual residence, place of work or our company’s domicile.
   In the latter case, the authority is: Landesbeauftragte für den Datenschutz
   und die Informationsfreiheit (The State Commissioner for Data Protection and
   Freedom of Information) Baden-Württemberg, Königstrasse 10 a, 70173
   Stuttgart, Germany


IX. RIGHT TO OBJECT

If your personal data is processed to safeguard legitimate interests in
accordance with Article 6 (1) sentence 1 (f) GDPR, data subjects have the right
under Article 21 GDPR to object to processing of their personal data if there
are grounds relating to their particular situation or the objection is to direct
marketing. In the latter case, data subjects have a general right to object and
we will comply with that right without any need for them to specify grounds
relating to their particular situation. If you wish to make use of your right to
revoke your consent or object to processing, simply send an e-mail to:
webteam(at)usu.com


X. CONTACT DATA OF THE DATA PROTECTION OFFICER

The contact data of our Data Protection Officer is:

USU Software AG
Datenschutzbeauftragter (Data Protection Officer)
Spitalhof
71696 Möglingen
Germany

Phone: +49 7141 4867 0
E-mail: datenschutz(at)usu.com


XI. UP-TO-DATE STATUS OF AND AMENDMENTS TO THIS DATA PROTECTION AND PRIVACY
POLICY

This Data Protection and Privacy Policy is currently valid in its version dated
May 2018. This Data Protection and Privacy Policy may need to be amended if our
website and offerings are developed further or pursuant to changes in the law or
official requirements.

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