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HermesAI™

Proto’s artificial intelligence for local and mixed languages.

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Zambia
FNB Zambia improves consumer support with Proto’s AICX chatbot
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How conversational AI powers e-government: Proto in the Philippines
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Nshobora kugufasha muri ibyo! Turazagukenera andi makuru yawe.


AI CHATBOT FOR FINANCIAL INCLUSION


PROTO CHATBOT FOR FINANCIAL INCLUSION

AI Citizen Experience delivers more than cost savings — include underserved
communities with scalable and accessible conversational banking.

Get started
African Development Bank
Bank of Ghana
Bank of Zambia
Central Bank of Liberia
Central Bank of the Philippines
Competition and Consumer Protection Commission of Zambia
Development Bank of Rwanda
National Bank of Rwanda
Philippines Department of Trade & Industry
SEC
African Development Bank
Bank of Ghana
Bank of Zambia
Central Bank of Liberia
Central Bank of the Philippines
Competition and Consumer Protection Commission of Zambia
Development Bank of Rwanda
National Bank of Rwanda
Philippines Department of Trade & Industry
SEC
African Development Bank
Bank of Ghana
Bank of Zambia
Central Bank of Liberia
Central Bank of the Philippines
Competition and Consumer Protection Commission of Zambia
Development Bank of Rwanda
National Bank of Rwanda
Philippines Department of Trade & Industry
SEC



RAISE THE MARKET STANDARD

Innovate by example and encourage the financial ecosystem to adopt inclusive
technology.

IMPROVE FINANCIAL LITERACY

Deliver proactive advice and misconduct warnings to first-time financial
consumers.

INCREASE TRUST IN THE STATE


Establish a direct connection between the regulatory authority and financial
consumers.

CASE STUDY


FINANCIAL CONSUMER PROTECTION AUTOMATION IN THE PHILIPPINES

The automated consumer protection system at the Central Bank of the Philippines
(BSP) set the standard for accessible recourse in emerging markets, handling a
4x surge in complaints without expanded wait times nor operational costs.

READ STUDY



AICX


INCLUDE FINANCIAL CONSUMERS WITH AUTOMATION

Proto's AI Citizen Experience platform helps financial operators deploy chat
banking for marginalized populations.

Engage citizens & diasporas
Automate local languages
Transfer chats to agents


ASK PROTO'S EXPERTS ABOUT GOVERNANCE CHATBOTS

Book demo
Curtis
Vanessa

Other impacts
consumer protection
Automated consumer complaints handling for rapid misconduct detection and
policy-making.
responsible gaming
Automated notifications for problematic gaming patterns and safer player
behaviour.
counter disinformation
Automated citizen engagement for detecting and correcting false information.
PROFIT TECH
Controlled costs for scaling services across new and existing markets.

CONSUMER PROTECTION
Automated complaints processing for regulated digital ecosystems.

INCLUSION FOCUSED
Designed for consumers at the bottom of the pyramid.

Network effects
Powered by constant HermesAI™ learning across language domains.
Regulator compliance
Built in partnership with supervisory authorities across industries.
Global security
End-to-end encryption and secure connector for local databases.
PROFIT TECH
Controlled costs for scaling services across new and existing markets.

CONSUMER PROTECTION
Automated complaints processing for regulated digital ecosystems.

INCLUSION FOCUSED
Designed for consumers at the bottom of the pyramid.

Network effects
Powered by constant HermesAI™ learning across language domains.
Regulator compliance
Built in partnership with supervisory authorities across industries.
Global security
End-to-end encryption and secure connector for local databases.





REACH YOUR LOCAL
‍CITIZENS

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We're hiring
Automating CX for local languages.

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 * Impact
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 * Consumer Protection
 * Responsible Gaming
   
 * Counter Disinformation

 * Comparisons
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