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State of Alaska
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Health and Social Services

The Department of Health and Social Services website is currently unavailable.
Additional information will be provided as it becomes available.

 * COVID-19 information – including vaccine appointment scheduling and the data
   dashboards – can still be accessed.
 * The COVID-19 vaccine helpline is available at 907-646-3322 from 9 a.m. - 6:30
   p.m. on weekdays, and 9 a.m. - 4:30 p.m. on weekends.
 * The COVID-19 hotline at the public health laboratories is available at
   907-334-2101 (Monday - Friday, 8:00 a.m. - 4:30 p.m.) to request results and
   obtain general testing information.
 * For all other services telephone assistance is available during regular
   business hours (8 a.m. - 4:30 p.m.) at 907-269-7800. Specific service and
   office contact numbers are attached.


NEED HELP WITH COVID-19 QUESTIONS OR REQUESTS?

 * Find vaccine appointments
 * Health care providers should direct clinical questions to the Section of
   Epidemiology at 907-269-8000.
 * Questions regarding DHSS COVID response, including advisories, can be sent to
   covidquestions@alaska.gov.
 * If you are a member of a media and have a question, please contact
   Clinton.Bennett@alaska.gov or 907-269-4996 for resources and contacts.


ALASKA CARELINE

If you are feeling hopeless or having thoughts of self-harm or suicide, reach
out for help right away. Call the Alaska Careline at 877-266-4357 or text 4help
to 839863. Or call the National Suicide Prevention Lifeline at 800-273-8255.


VACCINE DATA


 * Visit the Alaska Coronavirus Response Dashboard to explore the the latest
   data and maps for the coronavirus response in our local area.


CONTACT INFORMATION FOR SELECT DHSS PROGRAMS AND SERVICES

 * Department Contacts (PDF)
 * State of Alaska Employee Directory
 * Report Child Abuse
   800-478-4444
   ReportChildAbuse@alaska.gov
   
 * Adult Protective Services (Report of Harm)
   The link to the Centralized Reporting web form for making reports of harm and
   critical incident reports is currently unavailable through DHSS webpages.
   During this outage, please utilize the Centralized Reporting web form located
   at https://alaska.wellsky.com/intake/. You can also make a report of harm by
   completing the attached Intake Form and faxing to 907-269-3648 or sending via
   DSM email to dsds.mcntake@hss.soa.directak.net, or by calling Senior and
   Disabilities Services at 800-478-9996 or 907-269-3666.
 * Alaska Psychiatric Institute
   800-770-3930
 * Order Vital Records Certificates
   907-269-0991 (Anchorage)
   907-465-3391 (Juneau)
 * Division of Behavioral Health
 * Public Assistance Emergency Helplines:
   * Community Resources
     2-1-1
   * Medicaid Recipient Helpline
     800-780-9972
 * Public Assistance Programs:
   * SNAP (Food Stamps)
     800-478-7778
   * Child Care 
     888-268-4632
   * Adult Public Assistance
     800-478-7778
   * Chronic and Acute Medical Assistance
     800-478-7778
   * General Relief Assistance
     800-478-7778
   * Heating Assistance
     800-478-7778
   * Senior Benefits Program
     800-478-7778
   * WIC (Women's Infants, and Children) Program 
     907-465-3100 or 907-500-8714
   * SNAP-Ed
     907-465-3100 or 907-500-8357
   * Commodities Supplemental Food Program (CSFP)
     907-465-3100 or 907-500-8357
   * Farmers' Market Nutrition Program (FMNP)
     907-465-3100 or 907-419-4161
   * Seniors Farmers' Market Nutrition Program (SFMNP)
     907-465-3100 or 907-419-4161
 * Adoption & Guardianship
   800-478-7307
 * Foster Care
   800-478-7307
 * Medicaid
   800-478-7778
 * Medicaid Preferred Drug List
   907-334-2425
 * Personal Care Services Program
   800-478-9996
 * Report Elder Abuse
   800-478-9996
 * Victim's Rights (Juvenile Justice)
   844-754-3460


QUICK LINKS

 * Current Health Surveys

 * Health and Social Services
 * Sitemap
 * Press Releases
 * COVID-19 Information
 * Cyberattack Update
 * Office of the Commissioner
   907-269-7800
 * Alaska Pioneer Homes
   907-465-4416
 * Alaska Psychiatric Institute
   907-269-7100
 * Behavioral Health
   800-465-4828
 * Finance and Management Services
   907-465-3030
 * Health Care Services
   907-465-1617
 * Juvenile Justice
   907-465-2212
 * Office of Children's Services
   907-269-4000
 * Office of Substance Misuse and Addiction Prevention
   907-334-2602
 * Public Assistance
   888-876-2477
 * Public Health
   907-465-3090
 * Senior and Disabilities Services
   800-478-9996
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