www.egain.com Open in urlscan Pro
141.193.213.20 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_c...
Submission: On May 04 via manual (May 4th 2023, 10:19:05 pm UTC) from IN — Scanned from DE

Summary HTTP 82 Redirects Links 9 Behaviour Indicators

Summary

This website contacted 20 IPs in 3 countries across 15 domains to perform 82 HTTP transactions. The main IP is 141.193.213.20, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare, Inc., US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 315108.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 10th 2023. Valid for: a year.

This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
41	141.193.213.20 141.193.213.20	209242 (CLOUDFLAR...) (CLOUDFLARESPECTRUM Cloudflare)
6	2a00:1450:400... 2a00:1450:4001:802::2008	15169 (GOOGLE) (GOOGLE)
2	169.150.247.34 169.150.247.34	60068 (CDN77 ^_^) (CDN77 ^_^)
3	2a00:1450:400... 2a00:1450:4001:82b::200a	15169 (GOOGLE) (GOOGLE)
1	2606:4700::68... 2606:4700::6810:650c	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	2620:1ec:c11:... 2620:1ec:c11::200	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2600:9000:212... 2600:9000:2127:c600:1f:f723:6fc0:93a1	16509 (AMAZON-02) (AMAZON-02)
2	65.9.95.80 65.9.95.80	16509 (AMAZON-02) (AMAZON-02)
3	2a00:1450:400... 2a00:1450:4001:831::2003	15169 (GOOGLE) (GOOGLE)
1	2a02:26f0:350... 2a02:26f0:3500:16::215:148d	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2400:52e0:1e0... 2400:52e0:1e00::1080:1	200325 (BUNNYCDN) (BUNNYCDN)
5	2a00:1450:400... 2a00:1450:4001:827::200e	15169 (GOOGLE) (GOOGLE)
1	2600:9000:20e... 2600:9000:20eb:c400:2:53b2:240:93a1	16509 (AMAZON-02) (AMAZON-02)
3 3	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	13.107.42.14 13.107.42.14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2001:4860:480... 2001:4860:4802:34::36	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:827::2002	15169 (GOOGLE) (GOOGLE)
2	2a00:1450:400... 2a00:1450:400c:c07::9c	15169 (GOOGLE) (GOOGLE)
1	18.66.112.92 18.66.112.92	16509 (AMAZON-02) (AMAZON-02)
3	2a00:1450:400... 2a00:1450:4001:830::2004	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:803::2003	15169 (GOOGLE) (GOOGLE)
82	20

41 141.193.213.20 (United States)

ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US)

www.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a00:1450:4001:802::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 169.150.247.34 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
PTR: unn-169-150-247-34.datapacket.com

cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:82b::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:650c (United States)

ASN13335 (CLOUDFLARENET, US)

ws.zoominfo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2127:c600:1f:f723:6fc0:93a1 (United States)

ASN16509 (AMAZON-02, US)

sc.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 65.9.95.80 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-95-80.prg50.r.cloudfront.net

hd.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:831::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:3500:16::215:148d (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2400:52e0:1e00::1080:1 (Germany)

ASN200325 (BUNNYCDN, SI)

key-cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 2a00:1450:4001:827::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:20eb:c400:2:53b2:240:93a1 (United States)

ASN16509 (AMAZON-02, US)

cdn.linkedin.oribi.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:21::14 (United States) 3 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2001:4860:4802:34::36 (United States)

ASN15169 (GOOGLE, US)

region1.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:827::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c07::9c (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.112.92 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-92.fra56.r.cloudfront.net

tr.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:830::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:803::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
43	egain.com www.egain.com — Cisco Umbrella Rank: 315108 hd.egain.com — Cisco Umbrella Rank: 949680	537 KB
6	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 30 region1.google-analytics.com — Cisco Umbrella Rank: 2587	21 KB
6	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 48	366 KB
4	linkedin.com 3 redirects px.ads.linkedin.com — Cisco Umbrella Rank: 347 www.linkedin.com — Cisco Umbrella Rank: 594 px4.ads.linkedin.com — Cisco Umbrella Rank: 6148	4 KB
3	google.de www.google.de — Cisco Umbrella Rank: 6386	669 B
3	google.com www.google.com — Cisco Umbrella Rank: 2	669 B
3	doubleclick.net googleads.g.doubleclick.net — Cisco Umbrella Rank: 34 stats.g.doubleclick.net — Cisco Umbrella Rank: 74	2 KB
3	gstatic.com fonts.gstatic.com	79 KB
3	bing.com bat.bing.com — Cisco Umbrella Rank: 335	13 KB
3	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 37	2 KB
3	printfriendly.com cdn.printfriendly.com — Cisco Umbrella Rank: 22450 key-cdn.printfriendly.com — Cisco Umbrella Rank: 21913	18 KB
2	lfeeder.com sc.lfeeder.com — Cisco Umbrella Rank: 14471 tr.lfeeder.com — Cisco Umbrella Rank: 22590	12 KB
1	oribi.io cdn.linkedin.oribi.io — Cisco Umbrella Rank: 830	374 B
1	licdn.com snap.licdn.com — Cisco Umbrella Rank: 736	5 KB
1	zoominfo.com ws.zoominfo.com — Cisco Umbrella Rank: 4288	3 KB
82	15

	Domain	Requested by
41	www.egain.com	www.egain.com
6	www.googletagmanager.com	www.egain.com www.googletagmanager.com
5	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com www.egain.com
3	www.google.de	www.egain.com
3	www.google.com	www.egain.com
3	fonts.gstatic.com	fonts.googleapis.com
3	bat.bing.com	www.egain.com bat.bing.com
3	fonts.googleapis.com	www.egain.com
2	stats.g.doubleclick.net	www.google-analytics.com
2	px.ads.linkedin.com	2 redirects
2	hd.egain.com	www.egain.com
2	cdn.printfriendly.com	www.egain.com
1	tr.lfeeder.com	www.egain.com
1	googleads.g.doubleclick.net	www.googletagmanager.com
1	region1.google-analytics.com	www.googletagmanager.com
1	px4.ads.linkedin.com	www.egain.com
1	www.linkedin.com	1 redirects
1	cdn.linkedin.oribi.io	snap.licdn.com
1	key-cdn.printfriendly.com	cdn.printfriendly.com
1	snap.licdn.com	www.egain.com
1	sc.lfeeder.com	www.egain.com
1	ws.zoominfo.com	www.egain.com
82	22

This site contains links to these domains. Also see Links.

Domain
twitter.com
www.facebook.com
www.instagram.com
www.linkedin.com
www.youtube.com
community.egain.com
eg5074aprl.egain.cloud
media.egain.com
hd.egain.com

Subject Issuer	Validity	Valid
*.egain.com Go Daddy Secure Certificate Authority - G2	`2023-01-10` - `2024-02-11`	a year	crt.sh
*.google-analytics.com GTS CA 1C3	`2023-04-17` - `2023-07-10`	3 months	crt.sh
cdn.printfriendly.com R3	`2023-04-29` - `2023-07-28`	3 months	crt.sh
upload.video.google.com GTS CA 1C3	`2023-04-17` - `2023-07-10`	3 months	crt.sh
zoominfo.com Cloudflare Inc ECC CA-3	`2023-04-04` - `2024-04-03`	a year	crt.sh
www.bing.com Microsoft RSA TLS CA 02	`2023-02-16` - `2023-08-16`	6 months	crt.sh
*.lfeeder.com Amazon RSA 2048 M01	`2023-02-28` - `2023-08-07`	5 months	crt.sh
hd.egain.com Amazon RSA 2048 M01	`2023-02-22` - `2024-02-08`	a year	crt.sh
*.gstatic.com GTS CA 1C3	`2023-04-17` - `2023-07-10`	3 months	crt.sh
snap.licdn.com DigiCert SHA2 Secure Server CA	`2023-02-01` - `2024-01-31`	a year	crt.sh
key-cdn.printfriendly.com R3	`2023-04-29` - `2023-07-28`	3 months	crt.sh
linkedin.oribi.io Amazon RSA 2048 M01	`2023-02-24` - `2023-08-06`	5 months	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2023-04-17` - `2023-07-10`	3 months	crt.sh
www.google.com GTS CA 1C3	`2023-04-17` - `2023-07-10`	3 months	crt.sh
www.google.de GTS CA 1C3	`2023-04-17` - `2023-07-10`	3 months	crt.sh

This page contains 1 frames:

Primary Page: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital3_na&uid=a44de220-a04b-ec11-8f8e-0022482cd4de
Frame ID: 6B2FD894395CC7263250FC74C86FF461
Requests: 82 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Buying Digital Customer Service Software? Avoid Vendor Traps | eGainAccessibility ToolsIncrease TextDecrease TextGrayscaleHigh ContrastNegative ContrastLight BackgroundLinks UnderlineReadable FontReset

Detected technologies

WordPress (CMS) Expand

Overall confidence: 100%
Detected patterns

/wp-(?:content|includes)/

Flickity (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

/flickity(?:\.pkgd)?(?:\.min)?\.js

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Lightbox (JavaScript Libraries) Expand

Linkedin Insight Tag (Analytics) Expand

Overall confidence: 100%
Detected patterns

snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery Migrate (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

82
Requests

99 %
HTTPS

76 %
IPv6

15
Domains

22
Subdomains

20
IPs

3
Countries

1060 kB
Transfer

2656 kB
Size

24
Cookies

9 Outgoing links

These are links going to different origins than the main page.

URL: https://twitter.com/eGain

Search URL Search Domain Scan URL

URL: https://www.facebook.com/eGain

Search URL Search Domain Scan URL

URL: https://www.instagram.com/egainhq

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/egain-corporation

Search URL Search Domain Scan URL

URL: https://www.youtube.com/egainchannel
Title: Videos

Search URL Search Domain Scan URL

URL: https://community.egain.com/login
Title: eGain Community

Search URL Search Domain Scan URL

URL: https://eg5074aprl.egain.cloud/system/templates/selfservice/portal/help/customer/locale/en-US/portal/555500000001023
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://media.egain.com/support/managedservices.asp
Title: eGain Managed Services

Search URL Search Domain Scan URL

URL: https://hd.egain.com/articles/digital-customer-service-vendor-traps.pdf
Title: DOWNLOAD PDF

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 65

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683238740350&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1683238740350%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fdigital-customer-service-software-vendor-traps%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Ddigital3_na%2526uid%253Da44de220-a04b-ec11-8f8e-0022482cd4de%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683238740350&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de&liSync=true HTTP 302
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683238740350&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de&liSync=true&e_ipv6=AQJYl-5zKftp6AAAAYfo2OLEIfdERT_Uvtp0W2LWVPYFokbnSowQpCr2T3PntmpmHg

82 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2 200 Primary Request / Show response
www.egain.com/resources/digital-customer-service-software-vendor-traps/ 166 KB
35 KB 721ms
686ms Document
text/html 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital3_na&uid=a44de220-a04b-ec11-8f8e-0022482cd4de

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare / WP Engine

Resource Hash

627a3199a93e6000c5a00a8fcede36175cde6a0d5af5b3e1fe38ba45845f90cc

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
cache-control: max-age=259200, must-revalidate
cf-cache-status: DYNAMIC
cf-ray: 7c241f686ab2bb3e-FRA
content-encoding: br
content-type: text/html; charset=UTF-8
date: Thu, 04 May 2023 22:18:59 GMT
link: <https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/9557>; rel="alternate"; type="application/json" <https://www.egain.com/?p=9557>; rel=shortlink
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
referrer-policy: origin
server: cloudflare
strict-transport-security: max-age=63072000
vary: Accept-Encoding Accept-Encoding Accept-Encoding
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-pass-why: custom-args
x-powered-by: WP Engine
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block

GET
H2 200 trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 5 KB
1 KB 23ms
20ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital3_na&uid=a44de220-a04b-ec11-8f8e-0022482cd4de

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:18:59 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 720172
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Fri, 17 Mar 2023 22:07:45 GMT
server: cloudflare
etag: W/"6414e4b1-131e"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: text/css
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c241f6cbf22bb3e-FRA

GET
H2 200 trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 3 KB
843 B 31ms
28ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:18:59 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 720171
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
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GET
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www.egain.com/egain/ 0
235 B 23ms
21ms Stylesheet
text/css 141.193.213.20
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https://www.egain.com/egain/style.css

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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

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GET
H2 200 style.css
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39ms Stylesheet
text/css 141.193.213.20
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TLS 1.3, , AES_128_GCM

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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

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GET
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13 KB 36ms
33ms Stylesheet
text/css 141.193.213.20
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GET
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text/css 141.193.213.20
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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

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GET
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www.egain.com/egain/assets/css/ 152 KB
23 KB 32ms
30ms Stylesheet
text/css 141.193.213.20
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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

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GET
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40ms Stylesheet
text/css 141.193.213.20
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TLS 1.3, , AES_128_GCM

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Response headers

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GET
H2 200 style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/ 51 KB
5 KB 26ms
25ms Stylesheet
text/css 141.193.213.20
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https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css

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TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

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cf-ray: 7c241f6cbf30bb3e-FRA

GET
H2 200 sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 10 KB
3 KB 33ms
32ms Stylesheet
text/css 141.193.213.20
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https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css

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TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

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accept-language: de-DE,de;q=0.9
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cf-ray: 7c241f6cbf31bb3e-FRA

GET
H2 200 front.min.css
www.egain.com/plugins/cookie-notice/css/ 5 KB
1 KB 44ms
43ms Stylesheet
text/css 141.193.213.20
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https://www.egain.com/plugins/cookie-notice/css/front.min.css

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TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

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cf-ray: 7c241f6ccf38bb3e-FRA

GET
H2 200 custom.min.css
www.egain.com/egain-child/css/ 86 KB
14 KB 45ms
44ms Stylesheet
text/css 141.193.213.20
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https://www.egain.com/egain-child/css/custom.min.css

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TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

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cf-ray: 7c241f6ccf3abb3e-FRA

GET
H2 200 widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 50 KB
7 KB 67ms
66ms Stylesheet
text/css 141.193.213.20
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https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css

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TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

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Response headers

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cf-ray: 7c241f6ccf3bbb3e-FRA

GET
H2 200 jquery.min.js Show response
www.egain.com/includes/js/jquery/ 88 KB
31 KB 50ms
49ms Script
application/javascript 141.193.213.20
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https://www.egain.com/includes/js/jquery/jquery.min.js

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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Response headers

date: Thu, 04 May 2023 22:18:59 GMT
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GET
H2 200 jquery-migrate.min.js Show response
www.egain.com/includes/js/jquery/ 13 KB
5 KB 41ms
39ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

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https://www.egain.com/includes/js/jquery/jquery-migrate.min.js

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TLS 1.3, , AES_128_GCM

Server

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:18:59 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
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GET
H3 200 front.min.js Show response
www.egain.com/plugins/cookie-notice/js/ 8 KB
2 KB 59ms
54ms Script
application/javascript 141.193.213.20
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https://www.egain.com/plugins/cookie-notice/js/front.min.js

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QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

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Request headers

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Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
strict-transport-security: max-age=63072000
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age: 708271
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server: cloudflare
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cf-ray: 7c241f6da84130ed-FRA

GET
H2 200 custom_script_1.js Show response
www.egain.com/egain-child/ 26 KB
5 KB 40ms
39ms Script
application/javascript 141.193.213.20
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https://www.egain.com/egain-child/custom_script_1.js?v=1.4

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TLS 1.3, , AES_128_GCM

Server

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Response headers

date: Thu, 04 May 2023 22:18:59 GMT
strict-transport-security: max-age=63072000
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server: cloudflare
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cf-ray: 7c241f6ccf41bb3e-FRA

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 229 KB
80 KB 110ms
42ms Script
application/javascript 2a00:1450:4001:802::2008
GOOGLE

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https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Response headers

date: Thu, 04 May 2023 22:19:00 GMT
content-encoding: br
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server: Google Tag Manager
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alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
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GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 118 KB
46 KB 85ms
17ms Script
application/javascript 2a00:1450:4001:802::2008
GOOGLE

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https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Software

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Security Headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
content-encoding: br
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server: Google Tag Manager
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alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires: Thu, 04 May 2023 22:19:00 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 185 KB
67 KB 122ms
54ms Script
application/javascript 2a00:1450:4001:802::2008
GOOGLE

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https://www.googletagmanager.com/gtag/js?id=AW-946629603

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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Response headers

date: Thu, 04 May 2023 22:19:00 GMT
content-encoding: br
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server: Google Tag Manager
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GET
H2 200 printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 305 B
1 KB 87ms
10ms Image
image/png 169.150.247.34
CDN77 ^_^

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Full URL: https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital3_na&uid=a44de220-a04b-ec11-8f8e-0022482cd4de
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

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date: Thu, 04 May 2023 22:19:00 GMT
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GET
H3 200 eGain-logo-new-300.png
www.egain.com/egain-media/2022/10/ 5 KB
5 KB 46ms
41ms Image
image/webp 141.193.213.20
CLOUDFLARESPECTRU...

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Full URL

https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
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cf-ray: 7c241f6da84230ed-FRA

GET
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825 B 65ms
60ms Image
image/webp 141.193.213.20
CLOUDFLARESPECTRU...

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https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png

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QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

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Response headers

date: Thu, 04 May 2023 22:19:00 GMT
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cf-ray: 7c241f6da84330ed-FRA

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www.egain.com/plugins/translatepress-multilingual/assets/images/flags/ 96 B
517 B 65ms
60ms Image
image/webp 141.193.213.20
CLOUDFLARESPECTRU...

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https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/de_DE_formal.png

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Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

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cloudflare /

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Request headers

accept-language: de-DE,de;q=0.9
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Response headers

date: Thu, 04 May 2023 22:19:00 GMT
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server: cloudflare
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cf-ray: 7c241f6da84430ed-FRA

GET
H3 200 email-decode.min.js Show response
www.egain.com/cdn-cgi/scripts/5c5dd728/cloudflare-static/ 1 KB
871 B 13ms
13ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

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https://www.egain.com/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js

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Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

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Request headers

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Response headers

date: Thu, 04 May 2023 22:19:00 GMT
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cf-ray: 7c241f6d6fde30ed-FRA
expires: Sat, 06 May 2023 22:19:00 GMT

GET
H2 200 printfriendly.js Show response
cdn.printfriendly.com/ 54 KB
17 KB 90ms
14ms Script
application/javascript 169.150.247.34
CDN77 ^_^

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Full URL: https://cdn.printfriendly.com/printfriendly.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital3_na&uid=a44de220-a04b-ec11-8f8e-0022482cd4de
Protocol: H2
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Server: 169.150.247.34 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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Software: BunnyCDN-DE1-1077 /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

expires: Mon, 17 Apr 2023 10:03:41 GMT
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QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 708272
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
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cf-ray: 7c241f6da83b30ed-FRA

GET
H3 200 sassy-social-share-public.js Show response
www.egain.com/plugins/sassy-social-share/public/js/ 119 KB
40 KB 54ms
48ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

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Full URL

https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 556153
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
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last-modified: Fri, 17 Mar 2023 21:51:02 GMT
server: cloudflare
etag: W/"6414e0c6-1dd7f"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
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permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c241f6da83c30ed-FRA

GET
H3 200 jquery.fancybox.min.css
www.egain.com/egain-child/fancy/ 4 KB
2 KB 47ms
41ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

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Full URL

https://www.egain.com/egain-child/fancy/jquery.fancybox.min.css

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 708271
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Fri, 17 Mar 2023 06:05:30 GMT
server: cloudflare
etag: W/"6414032a-f66"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: text/css
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c241f6da83d30ed-FRA

GET
H3 200 jquery.fancybox.min.js Show response
www.egain.com/egain-child/fancy/ 23 KB
9 KB 49ms
43ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

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Full URL

https://www.egain.com/egain-child/fancy/jquery.fancybox.min.js

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 708272
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
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last-modified: Fri, 17 Mar 2023 06:05:30 GMT
server: cloudflare
etag: W/"6414032a-5a0a"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c241f6da83f30ed-FRA

GET
H3 200 contact-us.svg
www.egain.com/egain-media/2023/04/ 6 KB
4 KB 65ms
61ms Image
image/svg+xml 141.193.213.20
CLOUDFLARESPECTRU...

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Full URL

https://www.egain.com/egain-media/2023/04/contact-us.svg

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 567998
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
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last-modified: Tue, 18 Apr 2023 18:52:02 GMT
server: cloudflare
etag: W/"643ee6d2-1810"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: image/svg+xml
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c241f6da84530ed-FRA

GET
H2 200 css
fonts.googleapis.com/ 4 KB
601 B 54ms
20ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Thu, 04 May 2023 22:19:00 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 0
last-modified: Thu, 04 May 2023 22:19:00 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
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content-type: text/css; charset=utf-8
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cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 04 May 2023 22:19:00 GMT

GET
H2 200 css
fonts.googleapis.com/ 5 KB
1 KB 53ms
19ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

0aa2b75fe7d81cc815e50735a692e6a6f7c7a6cc2d78acdce12195b538a319c7

Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Thu, 04 May 2023 22:19:00 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 0
last-modified: Thu, 04 May 2023 21:29:41 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 04 May 2023 22:19:00 GMT

GET
H2 200 css
fonts.googleapis.com/ 8 KB
806 B 60ms
26ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

128ac522234419f298356d7ab25459039f235c73683aadf321a9461b25bdab0f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Thu, 04 May 2023 22:19:00 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 0
last-modified: Thu, 04 May 2023 22:17:11 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Thu, 04 May 2023 22:19:00 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 175 KB
57 KB 98ms
32ms Script
application/javascript 2a00:1450:4001:802::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 58635
x-xss-protection: 0
last-modified: Thu, 04 May 2023 21:59:45 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 04 May 2023 22:19:00 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 138 KB
50 KB 116ms
50ms Script
application/javascript 2a00:1450:4001:802::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

08ccfd5ba5e2436d22f283581e2bd68fc0438f1974811099661340c2502c147e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 50773
x-xss-protection: 0
last-modified: Thu, 04 May 2023 21:59:45 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 04 May 2023 22:19:00 GMT

GET
H2 200 6WNoPXcu9CiYbInz1a6y Show response
ws.zoominfo.com/pixel/ 6 KB
3 KB 314ms
248ms Script
text/javascript 2606:4700::6810:650c
CLOUDFLARENET

General

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Full URL

https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare / Express

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital3_na&uid=a44de220-a04b-ec11-8f8e-0022482cd4de
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: DYNAMIC
via: 1.1 google
server: cloudflare
x-powered-by: Express
vary: Accept-Encoding
content-type: text/javascript
access-control-allow-origin: *
access-control-allow-credentials: true
cf-ray: 7c241f6e0944bbd9-FRA
access-control-allow-headers: Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type,requestFromZITag,unifiedScriptVerified,_zitok
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400

GET
H2 200 bat.js Show response
bat.bing.com/ 40 KB
12 KB 113ms
37ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

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Full URL

https://bat.bing.com/bat.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

eec5c0b7f3736c064a5c93fb61f419fe7d3f7c1815c81004312fd349fd43be2c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
content-encoding: gzip
date: Thu, 04 May 2023 22:19:00 GMT
last-modified: Thu, 20 Apr 2023 19:01:49 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 513B4A0C53414C809802562C5EB7428F Ref B: FRA31EDGE0108 Ref C: 2023-05-04T22:19:00Z
etag: "808c558fba73d91:0"
vary: Accept-Encoding
x-cache: CONFIG_NOCACHE
content-type: application/javascript
cache-control: private,max-age=1800
accept-ranges: bytes
content-length: 12036

GET
H2 200 lftracker_v1_ywVkO4XMdlOaZ6Bj.js Show response
sc.lfeeder.com/ 32 KB
11 KB 139ms
42ms Script
application/javascript 2600:9000:2127:c600:1f:f723:6fc0:93a1
AMAZON-02

General

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Full URL: https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital3_na&uid=a44de220-a04b-ec11-8f8e-0022482cd4de
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2127:c600:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 2baecc3cdb4bc8db7d2fdaaa42e3d8acc6625ed94f84637b28a7a85701355e8f

Request headers

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GET
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Full URL: https://hd.egain.com/images/questions.jpg
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Full URL

https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=91f8564f-9826-41e4-9b05-c60a4f723a9d&sid=ab64aa60eac911edbbe619f0caac7a52&vid=ab64e880eac911ed979a75a4ba149f84&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de&r=&lt=997&evt=pageLoad&sv=1&rn=221094

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Thu, 04 May 2023 22:19:00 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 979CF378E0AC46B4A9404163EF1C5D64 Ref B: FRA31EDGE0108 Ref C: 2023-05-04T22:19:00Z
x-cache: CONFIG_NOCACHE
access-control-allow-origin: *
cache-control: no-cache, must-revalidate
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 51 KB
21 KB 33ms
7ms Script
text/javascript 2a00:1450:4001:827::200e
GOOGLE

General

Check archive.org

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Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

e7b90d32907f89c49e9e2a2ccca95133277f756f13a14187936d9b948ff67b44

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
date: Thu, 04 May 2023 21:05:04 GMT
last-modified: Mon, 17 Apr 2023 22:36:01 GMT
server: Golfe2
age: 4436
vary: Accept-Encoding
content-type: text/javascript
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 20737
expires: Thu, 04 May 2023 23:05:04 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 185 KB
67 KB 25ms
24ms Script
application/javascript 2a00:1450:4001:802::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:802::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

b4cc4e4da0e95c31f4464b1b8f52fc475aec19ee2e43ba5363a8ea87c21476f4

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 68165
x-xss-protection: 0
last-modified: Thu, 04 May 2023 21:15:26 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Thu, 04 May 2023 22:19:00 GMT

GET
H2 200 token Show response
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ 36 B
374 B 29ms
9ms XHR
application/json 2600:9000:20eb:c400:2:53b2:240:93a1
AMAZON-02

General

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Full URL: https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by: Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:20eb:c400:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash: 7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept: *
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 21:45:41 GMT
content-encoding: gzip
via: 1.1 9e62923882d737ac8cd27f0d1b1c24ce.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA2-C1
age: 1999
vary: accept-encoding
x-cache: Hit from cloudfront
content-type: application/json
access-control-allow-origin: *
cache-control: public, max-age=3600
x-amz-cf-id: Fns8rH8OGLjju0OtvHRnQhFH5XfJijGTap7fyzilw4wcdAP4x18k4A==

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683238740350&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26u...
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1683238740350%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Freso...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683238740350&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26u...
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683238740350&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26...

0
264 B

141ms
107ms

Image
application/javascript

13.107.42.14
MICROSOFT-CORP-MS...

General

Check archive.org

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Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683238740350&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de&liSync=true&e_ipv6=AQJYl-5zKftp6AAAAYfo2OLEIfdERT_Uvtp0W2LWVPYFokbnSowQpCr2T3PntmpmHg
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital3_na&uid=a44de220-a04b-ec11-8f8e-0022482cd4de
Protocol: H2
Server: 13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: 68B5A3796BFD42A6B46C0D3B17367E66 Ref B: FRAEDGE1422 Ref C: 2023-05-04T22:19:00Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
content-type: application/javascript
x-li-fabric: prod-lva1
x-li-proto: http/2
content-length: 0
x-li-uuid: AAX65Y84D5kmu9J1/gwMAQ==

Redirect headers

date: Thu, 04 May 2023 22:18:59 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: 52833070E3AD4C5EAB7D81627F2853DE Ref B: DUS30EDGE0913 Ref C: 2023-05-04T22:19:00Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
x-li-fabric: prod-lva1
location: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683238740350&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de&liSync=true&e_ipv6=AQJYl-5zKftp6AAAAYfo2OLEIfdERT_Uvtp0W2LWVPYFokbnSowQpCr2T3PntmpmHg
x-li-proto: http/2
content-length: 0
x-li-uuid: AAX65Y81tZwgcjY1xTDccg==

POST
H2 204 collect
region1.google-analytics.com/g/ 0
253 B 41ms
16ms Ping
text/plain 2001:4860:4802:34::36
GOOGLE

General

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Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je3530&_p=171481940&cid=1716423118.1683238740&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1683238740&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 04 May 2023 22:19:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 3 KB
2 KB 55ms
21ms Script
text/javascript 2a00:1450:4001:827::2002
GOOGLE

General

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Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1683238740376&cv=11&fst=1683238740376&bg=ffffff&guid=ON&async=1&gtm=45be3530&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de&hn=www.googleadservices.com&frm=0&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&auid=1667316245.1683238740&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

8114c8052096807b49e5fd991fdac66de6da8c931ff6b287c19b5bcbfca79b4a

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 04 May 2023 22:19:00 GMT
content-encoding: br
x-content-type-options: nosniff
server: cafe
content-type: text/javascript; charset=UTF-8
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control: no-cache, must-revalidate
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 1341
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
www.google-analytics.com/j/ 2 B
206 B 14ms
14ms XHR
text/plain 2a00:1450:4001:827::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j100&a=171481940&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=1659572852&gjid=1104210737&cid=1716423118.1683238740&tid=UA-15835029-4&_gid=870974818.1683238740&_r=1&gtm=457e3530&jsscut=1&z=864441840

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Thu, 04 May 2023 22:19:00 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
www.google-analytics.com/j/ 4 B
71 B 14ms
14ms XHR
text/plain 2a00:1450:4001:827::200e
GOOGLE

General

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Show headers Download Go to

Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j100&a=171481940&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=616635226&gjid=892637972&cid=1716423118.1683238740&tid=UA-15835029-4&_gid=870974818.1683238740&_r=1&_slc=1&gtm=45He3530n81NC9SGDL&cd17=a44de220-a04b-ec11-8f8e-0022482cd4de&z=1692306205

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Thu, 04 May 2023 22:19:00 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
70 B 87ms
20ms XHR
text/plain 2a00:1450:400c:c07::9c
GOOGLE

General

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Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=1716423118.1683238740&jid=1659572852&gjid=1104210737&_gid=870974818.1683238740&_u=YADAAUAAAAAAACAAI~&z=329479777

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c07::9c Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Thu, 04 May 2023 22:19:00 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
tr.lfeeder.com/ 43 B
294 B 111ms
63ms Image
image/gif 18.66.112.92
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=eyJnYVRyYWNraW5nSWRzIjpbIlVBLTE1ODM1MDI5LTQiXSwiZ2FNZWFzdXJlbWVudElkcyI6WyJHLVAwV1daNFdMOUciLCJVQS0xNTgzNTAyOS00IiwiQVctOTQ2NjI5NjAzIl0sImdhQ2xpZW50SWRzIjpbIjE3MTY0MjMxMTguMTY4MzIzODc0MCJdLCJjb250ZXh0Ijp7ImxpYnJhcnkiOnsibmFtZSI6ImxmdHJhY2tlciIsInZlcnNpb24iOiIyLjYxLjAifSwicGFnZVVybCI6Imh0dHBzOi8vd3d3LmVnYWluLmNvbS9yZXNvdXJjZXMvZGlnaXRhbC1jdXN0b21lci1zZXJ2aWNlLXNvZnR3YXJlLXZlbmRvci10cmFwcy8/dXRtX3NvdXJjZT0xb24xJnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPWRpZ2l0YWwzX25hJnVpZD1hNDRkZTIyMC1hMDRiLWVjMTEtOGY4ZS0wMDIyNDgyY2Q0ZGUiLCJwYWdlVGl0bGUiOiJCdXlpbmcgRGlnaXRhbCBDdXN0b21lciBTZXJ2aWNlIFNvZnR3YXJlPyBBdm9pZCBWZW5kb3IgVHJhcHMgfCBlR2FpbiIsInJlZmVycmVyIjoiIn0sImV2ZW50IjoidHJhY2tpbmctZXZlbnQiLCJjbGllbnRFdmVudElkIjoiYmI4YTU0OGM5NDRiODMxOCIsInNjcmlwdElkIjoieXdWa080WE1kbE9hWjZCaiIsImNvb2tpZXNFbmFibGVkIjp0cnVlLCJjb25zZW50TGV2ZWwiOiJub25lIiwiYW5vbnltaXplSXAiOmZhbHNlLCJsZkNsaWVudElkIjoiTEYxLjEuMDgyODJjMDA0MDcyMjQ5OS4xNjgzMjM4NzQwNDIzIiwiZm9yZWlnbkNvb2tpZXMiOltdLCJwcm9wZXJ0aWVzIjp7fSwiYXV0b1RyYWNraW5nRW5hYmxlZCI6dHJ1ZSwiYXV0b1RyYWNraW5nTW9kZSI6Im9uX3NjcmlwdF9sb2FkIn0=
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital3_na&uid=a44de220-a04b-ec11-8f8e-0022482cd4de
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.112.92 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-92.fra56.r.cloudfront.net
Software: CloudFront /
Resource Hash: b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date: Thu, 04 May 2023 22:19:00 GMT
via: 1.1 eb6e5773d654b9aeadbed8169564506c.cloudfront.net (CloudFront)
server: CloudFront
x-amz-cf-pop: FRA56-P5
x-cache: LambdaGeneratedResponse from cloudfront
content-type: image/gif
content-length: 43
x-amz-cf-id: N0NDNnE2Dc-AnMj1fREjj6gEylZW-C67DyrR21ClIrA8PJ5r1S7JRQ==

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
348 B 80ms
20ms XHR
text/plain 2a00:1450:400c:c07::9c
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=1716423118.1683238740&jid=616635226&gjid=892637972&_gid=870974818.1683238740&_u=YADAAUABAAAAACAAI~&z=1277665979

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c07::9c Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Thu, 04 May 2023 22:19:00 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.com/pagead/1p-user-list/946629603/ 42 B
455 B 44ms
18ms Image
image/gif 2a00:1450:4001:830::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/pagead/1p-user-list/946629603/?random=1683238740376&cv=11&fst=1683237600000&bg=ffffff&guid=ON&async=1&gtm=45be3530&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de&frm=0&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1642230631&rmt_tld=0&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:830::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 04 May 2023 22:19:00 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/946629603/ 42 B
455 B 45ms
19ms Image
image/gif 2a00:1450:4001:803::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/946629603/?random=1683238740376&cv=11&fst=1683237600000&bg=ffffff&guid=ON&async=1&gtm=45be3530&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de&frm=0&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1642230631&rmt_tld=1&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 04 May 2023 22:19:00 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 30ms
29ms Image
image/gif 2a00:1450:4001:830::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=1716423118.1683238740&jid=616635226&_u=YADAAUABAAAAACAAI~&z=1265913956

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:830::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 04 May 2023 22:19:00 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 31ms
29ms Image
image/gif 2a00:1450:4001:803::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=1716423118.1683238740&jid=616635226&_u=YADAAUABAAAAACAAI~&z=1265913956

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 04 May 2023 22:19:00 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 29ms
28ms Image
image/gif 2a00:1450:4001:830::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=1716423118.1683238740&jid=1659572852&_u=YADAAUAAAAAAACAAI~&z=461754772

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:830::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 04 May 2023 22:19:00 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 31ms
30ms Image
image/gif 2a00:1450:4001:803::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=1716423118.1683238740&jid=1659572852&_u=YADAAUAAAAAAACAAI~&z=461754772

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 04 May 2023 22:19:00 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 collect
www.google-analytics.com/ 35 B
55 B 19ms
19ms Image
image/gif 2a00:1450:4001:827::200e
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/collect?v=1&_v=j100&a=171481940&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=1716423118.1683238740&tid=UA-15835029-4&_gid=870974818.1683238740&gtm=457e3530&cd20=Standard%20Chartered&cd1=10B%20-%20100B&cd2=Over%2010%2C000%20Employees&cd3=Finance&cd4=Greater%20London&cd5=United%20Kingdom&cd19=113688949&z=418302166

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 04 May 2023 12:06:10 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 36770
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H3 200 collect
www.google-analytics.com/ 35 B
55 B 21ms
20ms Image
image/gif 2a00:1450:4001:827::200e
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/collect?v=1&_v=j100&a=171481940&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3_na%26uid%3Da44de220-a04b-ec11-8f8e-0022482cd4de&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAACAAI~&jid=&gjid=&cid=1716423118.1683238740&tid=UA-15835029-4&_gid=870974818.1683238740&gtm=45He3530n81NC9SGDL&cd17=a44de220-a04b-ec11-8f8e-0022482cd4de&cd20=Standard%20Chartered&cd1=10B%20-%20100B&cd2=Over%2010%2C000%20Employees&cd3=Finance&cd4=Greater%20London&cd5=United%20Kingdom&cd19=113688949&z=730716967

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 04 May 2023 12:06:10 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 36770
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

96 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

24 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.egain.com/	1970-01-20 11:35:25	Name: _uetsid Value: ab64aa60eac911edbbe619f0caac7a52
.egain.com/	1970-01-20 20:55:34	Name: _uetvid Value: ab64e880eac911ed979a75a4ba149f84
.egain.com/	1970-01-20 13:43:34	Name: initialTrafficSource Value: utmcsr=1on1\|utmcmd=email\|utmccn=digital3_na
.egain.com/	1969-12-31 23:59:59	Name: __utmzzses Value: 1
.bing.com/	1970-01-20 20:55:34	Name: MUID Value: 0756D8054AE160B128E5CB024B4D6191
.egain.com/	1970-01-20 13:43:34	Name: _gcl_au Value: 1.1.1667316245.1683238740
www.egain.com/	1970-01-20 11:35:25	Name: ln_or Value: eyIzMTEyMDEyIjoiZCJ9
.egain.com/	1970-01-20 21:09:58	Name: _ga Value: GA1.2.1716423118.1683238740
.egain.com/	1970-01-20 11:35:25	Name: _gid Value: GA1.2.870974818.1683238740
.egain.com/	1970-01-20 11:33:58	Name: _gat_gtag_UA_15835029_4 Value: 1
.egain.com/	1970-01-20 11:33:58	Name: _gat_UA-15835029-4 Value: 1
.ws.zoominfo.com/	1970-01-20 20:19:34	Name: visitorId Value: e69eef828d399689331703b43b9c2a9a2bde80452466ecbf4f4788745c62d8e3
.zoominfo.com/	1970-01-20 11:34:00	Name: __cf_bm Value: ..4lWRQKzCIKoudTHmTqm3f2CcymikADCIWwAqHA6fM-1683238740-0-AWNKuj5VdUChOJYHU7Fx3Iqkk/zyQ+EUEeCUgALdbX/RXAFkHzXiCcPujz60wRZgy6+XVqCbrpzJvm0NXOVuWjI=
.zoominfo.com/	1969-12-31 23:59:59	Name: _cfuvid Value: pFaAi86A0dhjtyvUVyB_2shp.dGAe_BoxlOH.jDLynk-1683238740412-0-604800000
.egain.com/	1970-01-20 20:19:34	Name: _lfa Value: LF1.1.08282c0040722499.1683238740423
.doubleclick.net/	1970-01-20 11:33:59	Name: test_cookie Value: CheckForPermission
.linkedin.com/	1970-01-20 12:17:10	Name: UserMatchHistory Value: AQKwN9_5He_yxgAAAYfo2OHlUTm98jrQ2NDEpggYttQ3gXKsuJhIv3SQHz8oxDcB7d2zlTuwjnYbDg
.linkedin.com/	1970-01-20 12:17:10	Name: AnalyticsSyncHistory Value: AQKbk4zmEIVkQwAAAYfo2OHlpEMG5tAJOgwLIWBFSmwv-HkSCBef8nBe_doXsAMv560x5H9L3EsxCcfSacMbdw
.linkedin.com/	1970-01-20 20:19:34	Name: bcookie Value: "v=2&d4059f3a-e1db-429a-83ec-3710e24109a6"
.linkedin.com/	1970-01-20 11:35:25	Name: lidc Value: "b=VGST09:s=V:r=V:a=V:p=V:g=2572:u=1:x=1:i=1683238740:t=1683325140:v=2:sig=AQEzr-qmqeavaGUe9oIOKpuBFXMwK1WQ"
.www.linkedin.com/	1970-01-20 20:19:34	Name: bscookie Value: "v=1&20230504221900d3f76a13-b18d-4b01-87db-66217db97c1eAQHt9mytMxF0YDxd_vmKzHM30y-cKVRA"
.linkedin.com/	1970-01-20 15:53:10	Name: li_gc Value: MTswOzE2ODMyMzg3NDA7MjswMjEmY57Fc7jEZ3jG62snYLVXhQjbWZZSbQGCXn96tB+QWA==
.egain.com/	1970-01-20 21:09:58	Name: _ga_P0WWZ4WL9G Value: GS1.1.1683238740.1.1.1683238740.0.0.0
www.egain.com/	1970-01-20 11:35:25	Name: original_referer Value:

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=63072000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bat.bing.com
cdn.linkedin.oribi.io
cdn.printfriendly.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
13.107.42.14
141.193.213.20
169.150.247.34
18.66.112.92
2001:4860:4802:34::36
2400:52e0:1e00::1080:1
2600:9000:20eb:c400:2:53b2:240:93a1
2600:9000:2127:c600:1f:f723:6fc0:93a1
2606:4700::6810:650c
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:802::2008
2a00:1450:4001:803::2003
2a00:1450:4001:827::2002
2a00:1450:4001:827::200e
2a00:1450:4001:82b::200a
2a00:1450:4001:830::2004
2a00:1450:4001:831::2003
2a00:1450:400c:c07::9c
2a02:26f0:3500:16::215:148d
65.9.95.80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www.egain.com Open in urlscan Pro 141.193.213.20 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

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Detected technologies

Page Statistics

82 Requests

99 %HTTPS

76 %IPv6

15 Domains

22 Subdomains

20 IPs

3 Countries

1060 kBTransfer

2656 kBSize

24 Cookies

9 Outgoing links

Redirected requests

82 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.egain.com Open in urlscan Pro
141.193.213.20 Public Scan

Screenshot
Live screenshot

Full Image

82
Requests

99 %
HTTPS

76 %
IPv6

15
Domains

22
Subdomains

20
IPs

3
Countries

1060 kB
Transfer

2656 kB
Size

24
Cookies

82 HTTP transactions
0 data transactions