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Connected eCommerce Services.

Think
Make
Sell
Manage

Connected eCommerce Services.

Think
Make
Sell
Manage

Think




 * Strategic positioning
   
   
   
   ORB X leverages an unrivalled mix of marketing, design and production
   capabilities to help brands define the most potent way of bringing a retail
   initiative to market. With over 25 years of experience, we help brands find a
   ‘sweet spot’ for products that will create engagement and desire.

 * Trend reporting
   
   
   
   ORB X is continuously ’on’ by monitoring market trends in real time. This
   capability helps inform our clients and equips them with the insights
   required to invest wisely in retail product development.

 * Design concepts
   
   
   
   Our design team consists of a mix of product development and graphic design
   experts who get excited about the opportunity to bring to life product ranges
   and marketing materials which will drive new revenue for our clients.

 * Competitor analysis
   
   
   
   Our team of strategists are experts at delivering market research and
   competitor analysis. We help brands understand where they can best stand out
   and how they can differentiate from a crowded marketplace.





THINK

Strategic positioning

ORB X leverages an unrivalled mix of marketing, design and production
capabilities to help brands define the most potent way of bringing a retail
initiative to market. With over 25 years of experience, we help brands find a
‘sweet spot’ for products that will create engagement and desire.


Trend reporting

ORB X is continuously ’on’ by monitoring market trends in real time. This
capability helps inform our clients and equips them with the insights required
to invest wisely in retail product development.


Design concepts

Our design team consists of a mix of product development and graphic design
experts who get excited about the opportunity to bring to life product ranges
and marketing materials which will drive new revenue for our clients.


Competitor analysis

Our team of strategists are experts at delivering market research and competitor
analysis. We help brands understand where they can best stand out and how they
can differentiate from a crowded marketplace.


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 2. 
 3. 
 4. 


Make




 * 3D design
   
   
   
   Our design team use 3D software to bring product prototypes to life. We can
   3D print locally offering clients fast turnaround on approvals as well as the
   ability to finesse the product to the highest level.

 * Sampling
   
   
   
   Our team are experts at managing product and packaging production processes.
   Sampling represents a critical part of this process, ensuring our clients
   approve the quality of the product and that production delivers exactly what
   the client is expecting.

 * Ethical sourcing
   
   
   
   Our production team are dedicated to delivering ethically sourced concepts.
   Our supply chain is vetted and expanded annually in order to allow us to
   drive innovation in upcycling and the re-use of materials.

 * Packaging
   
   
   
   Our team has years of experience delivering packaging for global brands
   including Estée Lauder, REN Skincare and Phil Smith Haircare. Our supply
   chain allows us to challenge convention in design though innovation in
   production.

 * Quality Assurance
   
   
   
   The experience of our compliance team cannot be matched. With over 20 years
   of experience in managing complex QC processes for brands including
   Mothercare and L’Oreal, we are able to ensure all risk is mitigated prior to
   a product entering the market.

 * Vendor network
   
   
   
   At the core of our business lies our supplier network. We have spent years
   building relationships with vendors who meet the requirements of our code of
   conduct set out through our membership of the Ethical Trading Initiative.





MAKE

3D design

Our design team use 3D software to bring product prototypes to life. We can 3D
print locally offering clients fast turnaround on approvals as well as the
ability to finesse the product to the highest level.


Sampling

Our team are experts at managing product and packaging production processes.
Sampling represents a critical part of this process, ensuring our clients
approve the quality of the product and that production delivers exactly what the
client is expecting.


Ethical sourcing

Our production team are dedicated to delivering ethically sourced concepts. Our
supply chain is vetted and expanded annually in order to allow us to drive
innovation in upcycling and the re-use of materials.


Packaging

Our team has years of experience delivering packaging for global brands
including Estée Lauder, REN Skincare and Phil Smith Haircare. Our supply chain
allows us to challenge convention in design though innovation in production.


Quality Assurance

The experience of our compliance team cannot be matched. With over 20 years of
experience in managing complex QC processes for brands including Mothercare and
L’Oreal, we are able to ensure all risk is mitigated prior to a product entering
the market.


Vendor network

At the core of our business lies our supplier network. We have spent years
building relationships with vendors who meet the requirements of our code of
conduct set out through our membership of the Ethical Trading Initiative.


 1. 
 2. 
 3. 
 4. 
 5. 
 6. 


Sell




 * Web design & build
   
   
   
   ORB X is a digital native business. Our expert team specialise in Shopify
   development as well as providing our proprietary Blanket platform which is
   built in Laravel to accommodate more complex retailer integration
   requirements. Click here to see one of our live webshops.

 * Photography & Retouching
   
   
   
   Our photography studio is available at short notice to deliver fast moving
   product photography which may include models, vehicles or bespoke sets if
   required. With our retouching team on-site, shots can be taken and finished
   on the very same day.

 * Copywriting
   
   
   
   What is the point in creating merchandise unless it speaks to the audience?
   With over 25 years in above-the-line advertising, our team knows how to write
   lines and copy that will truly engage your target market.

 * Analytics
   
   
   
   We help you sell more by generating business analytics reports which allow us
   to explore how your customers are behaving. Our marketing team then use this
   data to create more relevant product ideas and marketing campaigns to drive
   sales in the right direction.

 * Digital Marketing
   
   
   
   Once we see how your customers behave, our team can create and manage
   multi-channel campaigns that combine technology, media targeting and creative
   concept to deliver effective marketing.

 * Legal & GDPR
   
   
   
   There are very few websites that are fully GDPR compliant, whether it relates
   to the terms and conditions of sale or marketing consent, many brands
   unknowingly expose themselves to risk when launching new programmes. Our team
   can implement the entire legal and GDPR requirement based on the needs of
   your business.





SELL

Web design & build

ORB X is a digital native business. Our expert team specialise in Shopify
development as well as providing our proprietary Blanket platform which is built
in Laravel to accommodate more complex retailer integration requirements. Click
here to see one of our live webshops.


Photography & Retouching

Our photography studio is available at short notice to deliver fast moving
product photography which may include models, vehicles or bespoke sets if
required. With our retouching team on-site, shots can be taken and finished on
the very same day.


Copywriting

What is the point in creating merchandise unless it speaks to the audience? With
over 25 years in above-the-line advertising, our team knows how to write lines
and copy that will truly engage your target market.


Analytics

We help you sell more by generating business analytics reports which allow us to
explore how your customers are behaving. Our marketing team then use this data
to create more relevant product ideas and marketing campaigns to drive sales in
the right direction.


Digital Marketing

Once we see how your customers behave, our team can create and manage
multi-channel campaigns that combine technology, media targeting and creative
concept to deliver effective marketing.


Legal & GDPR

There are very few websites that are fully GDPR compliant, whether it relates to
the terms and conditions of sale or marketing consent, many brands unknowingly
expose themselves to risk when launching new programmes. Our team can implement
the entire legal and GDPR requirement based on the needs of your business.


 1. 
 2. 
 3. 
 4. 
 5. 
 6. 


Manage




 * Retail logistics
   
   
   
   Once products are ready for market we manage all logistics operations through
   a single warehouse management system, covering final mile deliveries to
   customers in UK, EU, US and Asia locations. We can integrate this system with
   your web shop creating a seamless ordering and delivery service for your
   customers.

 * Customer services
   
   
   
   Once an order is placed, customers will receive an automated email from our
   customer services system allowing them to track their delivery. If anything
   should go wrong, we have a customer services team working on behalf of your
   brand who will answer any queries they may have.

 * Returns
   
   
   
   We link your web shop directly to our warehouse management system that can
   manage trackable global deliveries and returns. All returns come back to our
   warehouse and are audited before being resold or written off.

 * Freight forwarding
   
   
   
   Our global network of freight forwarding partners are fully integrated into
   our technology platform allowing us to manage and control stock or individual
   shipments from our desks. With VAT registration in the EU, we are able to
   easily move product across borders.

 * Storage
   
   
   
   Our global network of warehouses allow us to store and manage stock from
   London, Atlanta, Amsterdam (EU) and Taiwan. Our Warehouse Management System
   gives us the ability to review stock in real time. Dependent on where your
   sales are located, we can quickly adapt the way we hold stock to offer your
   business fast and cost effective delivery.





MANAGE

Retail logistics

Once products are ready for market we manage all logistics operations through a
single warehouse management system, covering final mile deliveries to customers
in UK, EU, US and Asia locations. We can integrate this system with your web
shop creating a seamless ordering and delivery service for your customers.


Customer services

Once an order is placed, customers will receive an automated email from our
customer services system allowing them to track their delivery. If anything
should go wrong, we have a customer services team working on behalf of your
brand who will answer any queries they may have.


Returns

We link your web shop directly to our warehouse management system that can
manage trackable global deliveries and returns. All returns come back to our
warehouse and are audited before being resold or written off.


Freight forwarding

Our global network of freight forwarding partners are fully integrated into our
technology platform allowing us to manage and control stock or individual
shipments from our desks. With VAT registration in the EU, we are able to easily
move product across borders.


Storage

Our global network of warehouses allow us to store and manage stock from London,
Atlanta, Amsterdam (EU) and Taiwan. Our Warehouse Management System gives us the
ability to review stock in real time. Dependent on where your sales are located,
we can quickly adapt the way we hold stock to offer your business fast and cost
effective delivery.


 1. 
 2. 
 3. 
 4. 
 5. 




@ORBX

follow
weareorbx
Like the sun through the clouds on an overcast day, ORB X is here to give hope
to every brand looking to switch from generic promotional merchandise to
products that embody their identity, vision, and culture. ⁠
⁠
Realising your ideas and delivering value through #merch is more than possible
with ORB X, it's easy as pie (really fun and detailed creative process included
)
Read more
@weareorbxOct 13, 2021

weareorbx
Like the sun through the clouds on an overcast day, ORB X is here to give hope
to every brand looking to switch from generic promotional merchandise to
products that embody their identity, vision, and culture. ⁠
⁠
Realising your ideas and delivering value through #merch is more than possible
with ORB X, it's pie (really fun and detailed creative process included )
Read more
@weareorbxOct 12, 2021

weareorbx
Sudo, Head of Trans-fur-mation, here in an important meeting with ORB X Managing
Director Scott Berman, to plan new hires after such a great year of growth for
the company.⁠
⁠
He says because providing a great work #culture is part of the ORB X identity,
he deserves another friend to roam around the office with. Should we get him a
buddy?
Read more
@weareorbxSep 17, 2021

weareorbx
Creative agencies have been forced to change the way they work to cope with
modern consumer behaviour, so why is it taking so long for promotional and
retail merchandise businesses to do the same?⁠
⁠
Scott Berman, Co-Founder & Managing Director at ORB X discusses the issue in our
latest blog - check it out: https://bit.ly/393uhrv⁠
⁠
#merchandise #change #transformation #innovation⁠
⁠
Read more
@weareorbxSep 10, 2021

weareorbx
The Hikoki Ankle Grinders! The greatest socks ever designed for a power tool
company.⁠
⁠
This is the perfect example of using merchandise to surprise and delight
customers to deepen that relationship without changing or improving your core
#product.⁠
⁠
It's also a great example to show that ORB X can help any brand get innovative
through #merchandise!
Read more
@weareorbxSep 10, 2021

weareorbx
Purple is such a strong colour alone and pops beautifully when used as an
accent. Our #design team love it and that's why you can spot it in a few special
places on our brand new website. ⁠
⁠
Check it out at: www.weareorbx.com - if you like to create #innovative new
#product ranges, you'll feel right at home!
Read more
@weareorbxSep 10, 2021

weareorbx
We love a cause to celebrate at ORB X - and getting married qualifies for a
massive party! ⁠
⁠
ORB X works hard and plays hard then produces amazing creative ideas because of
that balance
Read more
@weareorbxSep 3, 2021

weareorbx
Ruken Kilic joined ORB X four weeks ago, in this article she gives her first
impressions of what it is like joining a fast growing business.⁠
⁠
Read in on our LinkedIn here:
https://www.linkedin.com/pulse/lets-talk-x-weareorbx ⁠
⁠
#talent #weareorbx #recruitment #jointheteam #hiring⁠
Read more
@weareorbxSep 1, 2021

weareorbx
Products can be highly functional, purposeful, and on-brand while still being
entertaining for the customer to buy. ⁠
⁠
Next time you're thinking of a new product idea, try taking a creative approach
in how you present it - it might just be what you need to go #viral...⁠
⁠
This 'Last Aid Kit' is a great example of this THINK process.⁠
⁠
#productdevelopment #retail #creativity
Read more
@weareorbxSep 1, 2021

weareorbx
Another statement by our design team! ORB X was here!
Read more
@weareorbxSep 1, 2021

weareorbx
Some company away days are boring, others are completely off the chart.⁠
⁠
The ORB X team certainly know how to get close to the latter, but as you can see
here, we always have time to relax and reflect on what we've achieved and how we
can continue our impressive growth. Next year. we'll certainly need a larger
table!
Read more
@weareorbxSep 1, 2021

weareorbx
Current trends show progressive brands are shifting from simple promotional
merchandise to more engaging #retail initiatives that drive added lifetime value
to their customers, but how easy is it?⁠
⁠
Read this article by ORB X's Chloë Line to explore case studies from the field
and the best practice framework needed to shift away from branded #merchandise.⁠
⁠
https://www.linkedin.com/pulse/branded-merchandise-brands-weareorbx-1c⁠
⁠
#retailstrategy #brand
Read more
@weareorbxSep 1, 2021

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