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ABOUT THIS SITE.

We really appreciate all of the suggestions you have made. This site is a result
of you, our customers and potential customers. We strive to provide the most
current information however it is possible that we may have to contact you with
updated pricing and availability informaiton. We make every effort to ensure the
accuracy of the pricing and product information on our website. From time to
time, pricing & product information may be inaccurate.

Some reasons you may have to wait for pricing on our website.

 1. The item is new to the site, added in response to a customers question and I
    am awaiting pricing from the showroom
 2. The item is custom and pricing depends on a lot of information we have to
    get from you.
 3. Some manufacturers will close our account if we put a price on the internet.
 4. Note about hand blown glass: Hand-blown glass may vary slightly in color.
    Each piece is individual and unique.
 5. Note about Genuine alabaster products: Genuine alabaster is a natural stone
    that has random amounts of dark and translucent veining. No two pieces are
    alike and requests for match cannot be honored.

Thank you for your patience.




RETURN POLICY, SHIPPING, & CUSTOM

 * Return Policy
   
 * Shipping
 * Custom Orders
 * Exceptions

If you are unsatisfied with the purchased merchandise and it has not been
installed you may be able to return it. Under these conditions please contact
Brand Lighting for a Returned Goods Authorization number within thirty (30) days
of receiving the product. The product returned with a Brand Lighting RGA will be
accepted for credit less a 15% to 50% restocking fee and shipping fees. Please
contact us prior to placing your order to confirm return terms for the
manufacturer's selected.

If you have any questions about this policy or the restocking fee that will
apply to your particular item, please contact Brand Lighting customer service
for additional Returns & Exchange information before placing an order.

You may return most new, unopened items within 30 days of delivery for a refund.
We'll also pay the return shipping costs if the return is a result of our error
(you received an incorrect or defective item, etc.).

The cost of the return shipping will be deducted from the credit amount. In
other words, you are responsible for the return shipping cost of any item you
return.

The product must be returned in its original condition with all parts intact. A
credit will not be issued if it is not the original product. Replacement or
repair of defective product after thirty (30) days of receipt of shipment will
be handled under manufacturer's warranty only. Please contact us for the
manufacturer warranty terms and conditions prior to placing an order..

You should expect to receive your refund within four weeks of receipt of your
item by Brand Lighting, however, in many cases you will receive a refund more
quickly. This time period includes the transit time for us to receive your
return from the shipper (5 to 10 business days), the time it takes us to process
your return once we receive it (3 to 5 business days), and the time it takes
your bank to process our refund request (5 to 10 business days).

If you need to return an item, please use form on the Contact Us page with your
order number and details about the product you would like to return. We will
respond quickly with instructions for how to return items from your order.

The Following Can NOT be accepted for Returns:

 * * Products that have been clearly identified as non-returnable on the Product
     Details Page
   
   * Products that have been installed or assembled
   
   * Products that are not in the original condition and packaging
   
   * Products with unwrapped crystals
   
   * Products that are Made-to-Order, Custom or Special Order to your
     specifications
   
   * Light Bulbs
   
   * Large quantities of the same product (6 or more)
   
   * Open-Box items or Clearance merchandise

We can ship to virtually any address in the world. Note that there are
restrictions on some products, and some products cannot be shipped to
international destinations.

When you place an order, we will estimate shipping and delivery dates for you
based on the availability of your items and the shipping options you choose.
Depending on the shipping provider you choose, shipping date estimates may
appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are
weight-based. The weight of any such item can be found on its detail page. To
reflect the policies of the shipping companies we use, all weights will be
rounded up to the next full pound.

Most shipping for domestic orders is via UPS. A per-item shipping fee is quoted
based on the weight of the order.

International orders are delivered to your choice of freight forwarders for a
fee to be agreed upon at the time the order is placed. Please contact us to
arrange an alternate shipping method if desired.
Customs, Duties, GST, VAT, or any other import taxes are the responsibility of
the customer.

Our in-stock items ship to you within three business days. Please contact us for
more information. Inquiries will typically be responded to by our warehouse
staff within 24 hours, except on Sunday.

*FREE SHIPPING within the continental United States is available where noted.
Other products also qualify for FREE SHIPPING. Contact our Sales staff at
888-991-3610 for specifics.

Once an order has gone into production, it is not subject to cancellation. Free
shipping may not apply to custom orders. All custom orders are Final Sale. No
returns. No refunds. Fine Art, Fire Farm, Van Teal, Harco Loor and Scan Gift are
all custom orders. All orders that ship directly from the factory are to be paid
in full in at the time of order.

Payment Methods

We accept VISA, MC and DISCOVER. Please contact us if you desire to pay by other
means.

Brand Lighting will send your order to confirm in PDF format. In order to view
PDF files on your computer, you must have a PDF reader program installed.
If you do not already have a PDF reader, Click here to download the latest
version of Adobe Reader from Adobe's website at no cost . (Page will open in a
new window.)

The Following Can NOT be accepted for Returns:

 * * Products that have been clearly identified as non-returnable on the Product
     Details Page
   
   * Products that have been installed or assembled
   
   * Products that are not in the original condition and packaging
   
   * Products with unwrapped crystals
   
   * Bedding or other linens that have been opened (even if washed).
   
   * Products that are Made-to-Order, Custom or Special Order to your
     specifications
   
   * Light Bulbs
   
   * Large quantities of the same product (6 or more)
   
   * Open-Box items or Clearance merchandise


OVERSTOCK & SALE

 * Overstock & Sale
   
 * Clearance
 * Sales Tax

Sale prices will only be honored for sales orders confirmed before end of sale.
Some quantities are limited.

Sale items may return to regular price after promotional period. Sale items are
subject to special return and exchange restrictions per manufacturer. For
complete and detailed return and exchange information on sale items please call
our customer support representatives at (888) 991-3610.

Clearance items will be available until manufacturer no longer has stock.
Clearance items are discontinued stock and no returns or exchanges will be
accepted.

Clearance items are all new, unused items, unless otherwise specified. Clearance
items are items that are either being discontinued or showroom display items.

Quantities are limited and only available while supplies last. No refunds,
credits or discounts will be retroactively offered for previously purchased sale
or clearance items.

Unless otherwise specified, all Clearance sales are final, no exchanges, refunds
or returns.

Overstock, Sale and Clearance items are guaranteed to be in new, working
condition and without defect unless otherwise specified.

Overstock, Sale and Clearance items come with the original manufacturer's
warranty.

It is unlikely, but if a clearance item does arrive with minor defects and there
is no remaining stock, Brand Lighting will provide what is needed to correct the
problem. If the defect is not minor, the fixture can be returned to Brand
Lighting to be repaired or a full refund will be issued.

Internet companies with a physical presence in a state are required to collect
and report sales taxes on sales made to customers living within that same state.

Some products that are shipped direct collect sales tax.

Tech Lighting to California 8.25%
Tech Lighting to Illinois 8.75%
Basic Source Architectural Lighting to California 7.5%
Our showroom and warehouse are located in Florida. We collect sales tax on
purchases from Florida shipped to Florida addresses.


PRICING, DEFECTIVE & RETURNS

 * Pricing
   
 * Defective

Occasionally there are errors in pricing on this site. If this happens, we
reserve the right to cancel your order. A complete refund will be made for any
items that have not yet been shipped. In the event of inaccurate product
information, our sole responsibility will be to accept the product return and
provide a customer refund.

Brand Lighting is not responsible for outdated or inaccurate pricing on other
websites, affiliates or advertisers. We appreciate being notified when such
errors occur so they may reported and corrected quickly. We appreciate your
understanding and assistance in this matter.

Please inspect your lighting as soon as you receive it. If you have received
damaged merchandise contact Brand Lighting Returns immediately.

The person listed as the "Ship To" is responsible for filing any freight claims
within 3 days of receiving merchandise. We are not responsible for manufacturer
delays. The people listed as "Bill To" assume responsibility for any applicable
sales tax, freight and handling charges. If you have any questions about whether
these policies apply to your order, please contact Brand Lighting Returns.

Brand Lighting is not responsible for any labor costs as the result of the
installation of wrong or defective merchandise.

Most of the time fan or lighting problems can be solved by calling the
manufacturer's technical support telephone number. If they cannot solve the
problem Brand Lighting will repair or replace a damaged or defective product. If
inventory is unavailable, Brand Lighting will issue a full refund after you have
returned the damaged or defective product.

Before returning any merchandise please contact via the contact page form or via
phone 888-991-3610 for a Returned Goods Authorization number.

Write A Review
Stephanie Sylvestre, March, 2021
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Brand Lighting has the most unique set of lighting. Fully worth the investment!
And they will work with you to ensure your investment keeps on working. I bought
some custlm lights 13 yrs ago and they stopped working. Brand Lighting helped me
get them repaired. It took about 2 months but they didn't give up or get an
attitude. They worked with me following up until the lights were fixed. Naomi
was awesome!

Betty Kamhazi, October, 2021
 * 
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I've a customer of Brand Lighting for over 8 years. The company is family owned
and they indeed make you feel part of the family. They have a great selection of
products, the employees are very knowledgeable and they will look north and
south for the specific product that you are looking for.The company also have an
excelent post sale service, meaning that if you need anything with the product
that you purchase, they will take care of it. I highly recommend them for new
construction or remodel proyects.

John George, October, 2021
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David made sure our order went through. Great and fast service.

Mario Herbert, February, 2021
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Happy to have been working with this company for so many years. They have been
great at helping me with the LED strip lighting for my remodeling kitchen
projects. Noemi and Raya are the best!

Tim Webb, January, 2021
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I needed some lights urgently to keep my remodel project on schedule. The
response and customer service from David and his team was so good, I was
shocked. They worked to expedite my order, and when I needed changes, they were
very helpful. They also found a bulb I was not able to find anywhere else. I
have already placed more orders, and highly recommend them!

Chaya Alenick, February, 2020
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I had a great experience with Brand lighting. I needed a replacement shade on my
minka aire ceiling fan and they ordered one for me and even delivered it to my
home since it took a while getting in and they knew i needed it urgently. They
contacted me letting me know when it shipped and when it arrived. Their customer
service is wonderful and they are extremely helpful!

John Corral, February, 2020
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Great service great prices. Must go to or call is you are looking for lighting .
Awesome web site as well.

Helen Friedman, November, 2019
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Great sales team. Well informed about the products. Great selection of unusual
pieces. Very fair pricing and delightful to deal with. I love my fixture.

Julia Thayer, October, 2019
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Wonderful company with great customer service! I worked with David, who was
extremely helpful and got back to us right away regarding all of our questions!
We believed that we needed to purchase an entire new light fixture for our
store, and David was so helpful and honest in letting us know that we could
adjust it ourselves without any additional purchase. Definitely recommend!

Al Arias, October, 2019
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This place has a lot of nice selection options to complete your projects. The
options are much better than your competitors. I highly recommend this company
for all your lighting fixtures needs.

Brand Lighting 5.05Out of 5

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BRAND LIGHTING SHOWROOM

2930 SW 30th Ave
Hallandale Beach, FL 33009

Phone: (888) 991-3610
Email: sales@brandlighting.com




Delivery and Pickup Local Services Areas include zip codes:
33009, 33180, 330019, 33160, 33154, 33181, 33179, 33020, 33023, 33021
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