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AIRTEL PAYMENTS BANK SAVINGS ACCOUNT THROUGH VIDEO KYC

Unlock Secure, Paperless & Zero Contact Savings Account with Video KYC.

Open Account



AIRTEL PAYMENTS BANK VIDEO KYC

You can now open a savings account from anywhere in the country using Airtel
Thanks app and complete the KYC process through a video interaction.


YOUR DIGITAL SAVINGS ACCOUNT PROVIDES

ZERO Balance Account
No Minimum Balance commitment.
6% interest per annum
Enjoy up to 6% interest on your Savings Account.
Contactless Payments
Just Scan & Pay at any of the merchants through UPI.
Unlimited Deposits
Deposit any amount and as many times.


OPEN YOUR DIGITAL SAVINGS ACCOUNT IN 3 SIMPLE STEPS


APPLY FOR ACCOUNT OPENING VIA AIRTEL THANKS APP

Click on 'Video KYC' icon or banner available in the App.


ADD YOUR DETAILS

We would love to know you better. Please verify your Aadhaar and PAN and share a
few more details about yourself.


1 MINUTE VIDEO VERIFICATION

Complete a video call with our Bank official anytime between 10.00 am to 9.00 pm
on all seven days. Keep your original PAN card handy before the call.


YOUR ACCOUNT IS READY!

Welcome onboard! You will receive the account details along with the digital
debit card.


FAQS

What is Video KYC?
Video KYC enables you to instantly open your bank account with Airtel Payments
Bank. Using Airtel Thanks App simply enter your details, you will have the
option to get on a video call with our bank official to complete your KYC
process. The video call will ensure you no longer need to visit the branch to
complete your KYC.
What should I keep in mind before the Video KYC process?
Here are some of the things that you should keep in mind before starting the
video call for KYC:
 * Please ensure that you have uninterrupted data connectivity when you are
   going through the Video KYC process.
 * Please ensure that no other person should come into the frame during the
   Video KYC process.
 * Please keep your PAN Card handy during the process.

What are the benefits of opening SBA with Airtel Payments Bank?
With Airtel Payments Bank you receive a bouquet of benefits, such as:
 * 6% interest p.a. on Savings Account end of day balance over ₹1 lakh - ₹2
   lakh. And 2.5% p.a. on end of day balance up to ₹1 lakh
 * No minimum balance requirement
 * Virtual Debit Card
 * Easy accessibility to your nearest banking point to withdraw and deposit your
   cash
 * Pay your utility bills, send money to your friends with an ease of our App
 * Card-less cash withdrawals at more than 1 Lac ATMs in the country

How can you earn up to 6% interest with Safest Bank account?
Airtel Payments Bank offer 6% interest p.a. on Savings Account end of day
balance over ₹1 lakh - ₹2 lakh. And 2.5% p.a. on end of day balance up to ₹1
lakh. By enabling Safe pay an authentication will be required in addition to the
2 factor authentication; thus, the safest way to pay amongst the current
approaches in market. For details visit www.airtel.in/bank/safe-pay
What are the operational time for Video KYC process?
10AM – 9PM, 6 Days working.
Are there any documents that customer needs to keep handy before going through
the Video KYC process?
Customer needs to ensure that he is present the optimum data connectivity
location when he is going through the Video KYC process. Please make sure that
you have you PAN card handy.
What are the different steps involved in video KYC process?
In the Video KYC process, you have to fill up your details on Airtel Thanks!
App. After you fill up all the required details, the bank agent will carry out
basic checks through video interaction. The agent will guide you through the
process. Just keep your original PAN card handy. You will get a full-fledged
bank account after the Video KYC is done.
What will happen if the Video KYC process is suspended in between?
In case the Video KYC process could not be completed, you can restart the video
KYC process or if your account is open, you will receive a communication from
the bank.
Can I set an MPIN (Mobile PIN/App Password) for my account in the video KYC
process?
New customers set their MPIN as part of the Video KYC process. Existing
customers do not need to set a new MPIN.
Do I have to be in India to carry out the Video KYC process?
According to the Reserve Bank of India guidelines, you need to be in India to
carry out the video KYC process.
No agent is available for the Video KYC. What should I do?
Sorry for the inconvenience. This could have happened due to heavy traffic on
our platform. We request you to please try again on a bank working day between
10 AM to 9 PM.
Can customer complete my video KYC through a WhatsApp/Skype video call?
No, customer needs to book the video KYC appointment through Airtel Thanks! App.
Can I complete the Video KYC process through a web browser?
No. This facility is available on Airtel Thanks app only
I have completed the Video KYC process. When will I get my account details?
Our bank officials take a few hours to verify all the details submitted. We will
notify you through SMS and app notifications as soon as your account is created.
What if the image quality is not up to the mark?
Agent/BO can make repeat attempt to capture the correct image, the last taken
image will be stored for further verification.
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HELP AT HAND

   
   
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SOCIAL CONNECT

   
   
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Airtel customers dial 400 Other operators subscriber dial 8800688006
wecare@airtelbank.com Tower A, Plot No-16, Udyog Vihar Industrial Area Phase 4,
Gurugram, Haryana - 122015

QUICK ACCESS

   
   
 * Terms and Conditions
   
 * Charges & Fees
   
 * Policies
   
 * Leadership Team
   
 * Get NETC FASTag

HELP AT HAND

   
   
 * Banking Points
   
 * Get Help
   
 * FAQs
   
 * Complaint Analysis
   
 * Report a BBPS Issue

SOCIAL CONNECT

   
   
 * Facebook
   
 * Twitter
   
 * LinkedIn

GET IN TOUCH

Airtel customers dial 400Other operators subscriber dial 8800688006
wecare@airtelbank.com Tower A, Plot No-16, Udyog Vihar Industrial Area Phase 4,
Gurugram, Haryana - 122015


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