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URL:
https://kb.tableau.com/articles/issue/Apache-Log4j2-vulnerability-Log4shell
Submission: On March 28 via api (March 28th 2022, 1:35:35 pm UTC) from US — Scanned from GB

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--------------------------------------------------------------------------------

KNOWLEDGE BASE


APACHE LOG4J2 VULNERABILITY (LOG4SHELL)

--------------------------------------------------------------------------------

Published: 10 Dec 2021
Last Modified Date: 30 Jan 2022


ISSUE

Recently disclosed vulnerabilities allow for remote code execution in products
that use the Log4j Apache library

ENVIRONMENT

The following product versions or lower have been identified as affected:
 * Tableau Server 2021.4, 2021.3.4, 2021.2.5, 2021.1.8, 2020.4.11, 2020.3.14,
   2020.2.19, 2020.1.22, 2019.4.25, 2019.3.26, 2019.2.29, 2019.1.29, 2018.3.29
 * Tableau Desktop 2021.4, 2021.3.4, 2021.2.5, 2021.1.8, 2020.4.11, 2020.3.14,
   2020.2.19, 2020.1.22, 2019.4.25, 2019.3.26, 2019.2.29, 2019.1.29, 2018.3.29
 * Tableau Prep Builder 2021.4.1, 2021.3.2, 2021.2.2, 2021.1.4, 2020.4.1,
   2020.3.3, 2020.2.3, 2020.1.5, 2019.4.2, 2019.3.2, 2019.2.3, 2019.1.4,
   2018.3.3
 * Tableau Public Desktop Client 2021.4
 * Tableau Reader 2021.4
 * Tableau Bridge 20214.21.1109.1748, 20213.21.1112.1434, 20212.21.0818.1843,
   20211.21.0617.1133, 20204.21.0217.1203, 20203.20.0913.2112,
   20202.20.0721.1350, 20201.20.0614.2321, 20194.20.0614.2307,
   20193.20.0614.2306, 20192.19.0917.1648, 20191.19.0402.1911,
   20183.19.0115.1143

RESOLUTION


OPTION 1: UPDATE TABLEAU

For customers with active maintenance, if you have not updated from an impacted
version (any product release prior to December 15, 2021), or have updated to the
December 15, 2021 product releases, please update to one of the newer releases.

The December 15, 2021 Tableau Product releases updated the Log4j2 files to
version 2.15. There may be diagnostic or auxiliary components still remaining.
We have mitigated these outstanding components with configuration changes that
disable the vulnerable JNDI lookup functionality.

 * Tableau Server 2021.4.1, 2021.3.5, 2021.2.6, 2021.1.9, 2020.4.12
 * Tableau Desktop 2021.4.1, 2021.3.5 2021.2.6, 2021.1.9, 2020.4.12
 * Tableau Prep Builder 2021.4.2
 * Tableau Public Desktop Client 2021.4.1
 * Tableau Reader 2021.4.1
 * Tableau Bridge 20214.21.1214.2057

The December 19, 2021 Tableau Product releases, have integrated the Log4j 2.16
release, which disables JNDI Lookup by default. This action addresses
both CVE-2021-44228 & CVE-2021-45046.

 * Tableau Server 2021.4.2+, 2021.3.6+, 2021.2.7+, 2021.1.10+, 2020.4.13+
 * Tableau Desktop 2021.4.2+, 2021.3.6+, 2021.2.7+, 2021.1.10+, 2020.4.13+
 * Tableau Prep Builder 2021.4.4+ (Jan. 18, 2022 release or later).
 * Tableau Public Desktop Client  2021.4.2+
 * Tableau Reader 2021.4.2+
 * Tableau Bridge 20214.21.1109.1748+

By updating to the product releases from December 19, 2021, you are addressing
the security issues currently identified in CVE-2021-44228 & CVE-2021-45046
 


OPTION 2: PLEASE EXECUTE THE MITIGATION STEPS DETAILED IN OPTION 2 IF:

 * You have updated to the product releases from December 15, 2021, and cannot
   update to a newer release (out of maintenance, outside of a company update
   window, etc.).
 * You are on an impacted version (any product version released prior to
   December 15, 2021) and cannot update to a newer release.


OPTION 2 MITIGATION STEP LINKS PER TABLEAU PRODUCT:

 * Tableau Server Mitigation Steps
 * Tableau Desktop Mitigation Steps
 * Tableau Prep Builder Mitigation Steps
 * Tableau Bridge Mitigation Steps

CAUSE

Security vulnerabilities CVE-2021-44228 & CVE-2021-45046 in Apache Log4j 2
library.

ADDITIONAL INFORMATION

Please see Salesforce Trust Site for more information detailing Tableau Online
status
 * CVE-2021-44228
 * CVE-2021-45046
 * Security Bulletin

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RELATED LINKS


Apache Log4j2 vulnerability (Log4shell) - Tableau Desktop Mitigation Steps
Apache Log4j2 vulnerability (Log4shell) - Tableau Prep Builder Mitigation Steps
Apache Log4j2 vulnerability (Log4shell) - Tableau Bridge Mitigation Steps
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Apache Log4j2 vulnerability (Log4shell) - Tableau Server Mitigation Steps
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ATTACHMENTS

remove_jndi.zip
remove_jndi_linux.tar.gz





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kb.tableau.com Open in urlscan Pro 161.71.22.200 Public Scan

Form analysis 4 forms found in the DOM

Name: knowledgebase-article:theTemplate:j_id35:j_id36:solve-issue-form — POST /QuickFix?id=kA46Q000000oNkl

Name: knowledgebase-article:theTemplate:j_id47:j_id48:j_id49:j_id50:j_id51 — POST /QuickFix?id=kA46Q000000oNkl

Name: knowledgebase-article:theTemplate:j_id69:j_id70:j_id71:j_id72:j_id73 — POST /QuickFix?id=kA46Q000000oNkl

Name: form1 — http://www.tableau.com/search/support

Text Content

kb.tableau.com Open in urlscan Pro
161.71.22.200 Public Scan

Form analysis
4 forms found in the DOM