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$386 FOR A $109 ROOM? NYC PROPERTY CHARGES HIGHER FEES THAN ANY HOTEL, EVER

by Gary Leff on May 18, 2024

We’ve finally found it: the hotel with the most egregious add-on fees in the
country. Every other hotel can stop trying, because the 31 Street Broadway Hotel
in New York cannot be beaten.

On top of the room rate, they charge:



 * 49% Destination fee
   
 * 47% Bed linens fee
   
 * $120.00 Property service charge per stay



Their mandatory fees are 96% of the room rate plus $120. Normally there’s some
pretense that a destination (or resort) fee includes some “benefit.” Here they
do not suggest you get anything other than to stay at the destination. That’s
usually what the room rate is for.

And what does your room rate cover? Not the linens on the bed, apparently. Those
are extra – 47% extra.

As a result, a $109 room actually costs $386.87 – plus there’s a $175 damage
deposit, too.



Even though the room is advertised for $109, if you cancel you pay $158.73.



Unbooked rooms on the day of they advertise as low as $45. Why not when they’ll
actually bill you $243?



Even considering the photos on web about this place, and knowing the total price
going on, guests still consider their stay ‘disappointing’ according to
Booking.com:



Maybe this is why? You’d think the property service fee covered pest control
servicing of the property?





(HT: @FindFlightsForMe who highlights airline award availability, and doesn’t
charge for the service.)

Read More


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MORE FROM VIEW FROM THE WING

ONE HYATT CHARGES EXTRA IF YOU WANT TO TAKE A PICTURE OF THE VIEW

At the Hyatt Regency Boston Harbor the destination fee covers the view and your
right to photograph it. Describing the $25 per night inclusion, one of the
covered items is “Panoramic Views of Boston with photo opportunity.” For a $25
per night fee, they might at least offer to take…

September 19, 2021

In "Hotels"

RESORT FEES ARE A HUGE LIE, AND WASHINGTON DC IS SUING MARRIOTT FOR A REFUND

"Resort fees" are extra charges, on top of a room rate, that aren't optional. In
other words they're part of the price of a room, but the hotel advertises a
lower price instead. That's on face deceptive.

July 10, 2019

In "Hotels"

ONE HYATT NOW CHARGES EXTRA FOR USE OF AN IN-ROOM DESK

First we had deceptive resort fees - part of the room rate is hidden, called a
fee, and you don't see it included in the total cost of a room when you're
comparing hotel rates on a website. Resort fees spread to hotels that aren't
resorts. In cities they started…

November 16, 2019

In "Hotels"

8 Comments


« Previous Article




ABOUT GARY LEFF

Gary Leff is one of the foremost experts in the field of miles, points, and
frequent business travel - a topic he has covered since 2002. Co-founder of
frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named
one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present)
Gary has been a guest on most major news media, profiled in several top print
publications, and published broadly on the topic of consumer loyalty. More About
Gary »

More articles by Gary Leff »




COMMENTS

 1. David R. Miller says:
    May 18, 2024 at 12:38 pm
    
    Gotta cover the costs of housing illegals in fancy hotels New York City –
    enjoy paying for DemocRat policies ….

    
 2. Bhn says:
    May 18, 2024 at 12:46 pm
    
    Bed linen fee? I am surprised there is not a mattress fee or a fee for soap
    and towels. “Sir, would you like a room that locks? There is a $50 key
    charge.”

    
 3. Jon Biedermann says:
    May 18, 2024 at 12:49 pm
    
    @David – How in the world does this article relate to your argument? And I
    am a Republican, though increasingly getting frustrated by people like you-
    you are not helping the cause, my friend. My suggestion is to point out the
    policies that allow “fee-gouging” to begin with.

    
 4. Kluge says:
    May 18, 2024 at 1:05 pm
    
    @Joe Biedermann. Well said. I can’t wait for the MAGA folks to split from
    the GOP and form their own party. Until then, they’ll just keep making all
    of us look like idiots.

    
 5. John E Fitzgerald says:
    May 18, 2024 at 1:21 pm
    
    Once many years ago, when I was newly in the army I stayed for one night in
    a clean sheet hotel in center city San Francisco for $1.75. They handed me
    my sheets when I checked in. No additional fees.

    
 6. Ken A says:
    May 18, 2024 at 1:28 pm
    
    By paying the 31 Street Broadway Hotel’s mandatory ripoff fees of 96% of the
    room rate plus $120 on my credit card, I can fast track earning American
    Airlines AAdvantage miles. This is one more reason why I love the benefits
    of my AAdvantage® Aviator® Red Mastercard®

    
 7. David says:
    May 18, 2024 at 1:56 pm
    
    Considering the bio/profile of the woman who posted this to X, I’d say bravo
    to 31 Street Broadway Hotel. She’s going to make her stay miserable for
    management you, beat her to it.

    
 8. Michael says:
    May 18, 2024 at 2:17 pm
    
    @Jon Biedermann there’s always one like that on each web page. So sorry
    about what has happened to your party. As a Democrat I wish nothing more
    than having two healthy opposing political parties. Unfortunately it starts
    with your leaders who are out there saying President Two Corinthians is a
    grave threat to our democracy, and that is why this November they will be
    voting for him.

    




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ABOUT GARY LEFF

Gary Leff is one of the foremost experts in the field of miles, points, and
frequent business travel -- a topic he has covered since 2002.

Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie
Awards, and named one of the "World's Top Travel Experts" by Conde' Nast
Traveler (2010-Present) Gary has been a guest on most major news media, profiled
in several top print publications, and published broadly on the topic of
consumer loyalty. More About Gary »

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