docs.helpscout.com Open in urlscan Pro
52.23.113.13  Public Scan

Submitted URL: http://d3eto7onm69fcz.cloudfront.net/
Effective URL: https://docs.helpscout.com/
Submission: On April 11 via api from GB — Scanned from GB

Form analysis 1 forms found in the DOM

GET /search

<form action="/search" method="GET" id="searchBar" autocomplete="off">
  <input type="text" name="query" title="search-query" class="search-query" placeholder="Search Beacon, Docs, Reports, etc" aria-labelledby="Search Beacon, Docs, Reports, etc" value="">
  <button type="submit" aria-labelledby="Search"><i class="icon-search lp"></i><span>Search</span></button>
  <div id="serp-dd" style="display:none;">
    <ul class="result"></ul>
  </div>
</form>

Text Content

Help Scout Support Toggle Navigation
 * Home
 * Help Desk
 * Beacon
 * Docs
 * Status


HOW CAN WE HELP?

Search

No results found


HELP DESK


GETTING STARTED

Get your Help Scout account set up in just 6 simple steps.

8 articles


ACCOUNT MANAGEMENT

Managing your account, creating new Users, pricing details, exporting data

30 articles


REPORTING

Reporting features, metric definitions, use case scenarios

11 articles


COPYING EMAIL TO HELP SCOUT

Creating auto-forwarding rules, connecting contact forms, delivery errors

23 articles


WORKING WITH CONVERSATIONS

Replying to conversations, forwarding messages, merging duplicates, and more

28 articles


PRODUCTIVITY

Workflows and folders, adding tags, responding to email notifications, searching

25 articles


MAILBOX AND USER SETTINGS

Managing User permissions, creating SPF records, spam and SMTP settings

22 articles


MOBILE APPS

Check in on your mailboxes, manage conversations, collaborate with your team

4 articles


INTEGRATIONS

Connecting your Help Scout account with your favorite apps and services

34 articles


BEACON


GET STARTED WITH BEACON

Jumpstart guide, advanced Beacon settings, modes

22 articles


MESSAGES

Proactively send targeted, in-app notifications to your customers.

5 articles


LIVE CHAT

Learn about chat availability, saved replies, notifications, and assignments

10 articles


DOCS


WORKING WITH DOCS

Setting up collections and categories, creating new articles, and using Docs
search

10 articles


MANAGING DOCS IN HELP SCOUT

Using a custom domain, sorting content, and managing multiple sites

11 articles


FORMATTING CONTENT

Docs style guide, adding responsive video, syntax highlighting, and more

10 articles

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