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Submission: On March 27 via manual from IN — Scanned from DE
Effective URL: https://www.freshworks.com/
Submission: On March 27 via manual from IN — Scanned from DE
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Skip to main content Meet the AI-driven Customer Service Suite Learn more Skip to main content * Products Software * Customer Service SuiteThe all-in-one solution, boosted with generative AI * FreshserviceModern and intuitive IT service management * FreshdeskDelight customers and agents with effortless service and support * FreshsalesDrive revenue and productivity with the easy-to-use AI-powered CRM * FreshchatAI-powered bots and live chat across every messaging channel * FreshmarketerMultichannel marketing campaigns for e-commerce All products and trials Solutions * Customer Service & Support * IT Service Management * Conversational Engagement * Marketing Automation * Enterprise Service Management * Sales Automation * Customer Relationship Management * Platform Our platform * Overview * AI capabilities * Latest innovations Integrations * App marketplace * Developers * Technical alliances What's new * New Customer Service SuiteIntroducing all-in-one self-service, conversational support, and ticketing. Omnichannel and supercharged with AI. Learn more * Meet Freddy AI by FreshworksSee how easy it can be to leverage the power of AI in your business. Learn more * Resources Customers * Customer Stories * Community * Training * Services * Support Company * About * Leadership * Careers * Partners * Insights & Trends Trending * Introducing The WorksDive into ideas and insights for today's business leaders Read More * More impact, less stressSee how IT, Customer Service, and CRM teams succeed with Freshworks Watch now Demo Pricing EnglishDeutschEspañol (España)Español (América Latina)Français日本語NederlandsPortuguêsSvenska한국어简体中文ภาษาไทยPolski繁體中文ItalianoTiếng ViệtTürkçe Free trial SAME EASY SOFTWARE. NEW AI SUPERPOWERS. Customer service, IT, and CRM software that’s powerful yet easy to use. Now supercharged with generative AI. Free trialsDemos Trusted by 60,000+ businesses of all sizes HAPPY CUSTOMERS. ENERGIZED EMPLOYEES. THAT’S IMPACT. Choose one. Or all. You’ll see better customer relationships and happier employees—without the bloat, hassle, and expense of typical business software. Plus, you’ll get plenty of help from Freddy AI. Customer ServiceIT ServiceCRM FRESHWORKS PRODUCTS ALL SAAS, NO BLOAT. Customer Service Suite Get the whole package with our all-in-one solution, boosted with generative AI. Freshservice Modernize IT service and operations with an intuitive, completely integrated IT. Freshchat Have more meaningful conversations, across every channel, with every customer. Freshdesk Scale faster with a unified, intelligent customer support platform. Freshsales Sell smarter and faster while leaving time-consuming tasks to automation. Freshmarketer Attract, engage, and nurture your customers through the engagement channels they love. All products and trials DON’T JUST TAKE IT FROM US Reducing our no-show rate was important to have higher utilization of our sales team. With Freshsales, we brought it down to about 20%, and time is money. Mike HopkinsSenior VP, Sales and Service, Blue Nile Watch video Freshservice is so intuitive and user-friendly. Our end-users find it very simple to raise a ticket and support agents are able to easily transfer tickets within departments. Christy CooperSenior IT Operations Analyst, Alterra Mountain Company Watch video We use Freshservice for everything, and that just makes it really easy—regardless of what you need as an employee—to know that you can always just go to this tool and you're going to get whatever you need. Rey DavilaSystem Administrator, Allbirds Watch video Trending SEE WHAT’S NEXT News, events, and insights into the ways Freshworks is making work faster, easier, and more human with advanced AI. EXPLORE FREDDY COPILOT: THE ULTIMATE PRODUCTIVITY BOOSTER Unleash the power of generative AI solutions and unlock productivity for your support and services teams. MEET FREDDY AI BY FRESHWORKS See how easy it can be to leverage the power of AI in your business. NEW CUSTOMER SERVICE SUITE Introducing all-in-one self-service, conversational support, and ticketing. Omnichannel and supercharged with AI. 0:00/ 0:00 AI THAT WORKS FOR YOUR BUSINESS Hear CPO Prakash Ramamurthy on why people-centric AI matters. INTRODUCING THE WORKS Dive into ideas and insights for today’s IT-minded business leaders TURN AI FROM HYPE INTO REALITY Everything you need to know about using generative AI in customer service ANNOUNCING FREDDY AI + GPT We’re bringing the power of AI and GPT models to the Freshworks product suite GARTNER NAMES FRESHWORKS A CHALLENGER Gartner recognizes Freshworks as a Challenger in the Gartner® Magic Quadrant™ for IT Service Management Platforms. 100 INNOVATIONS AND IDEAS SHAPING BUSINESS Freshworks CIO says companies will deploy more bots in 2023 to reduce human dependance on mundane tasks, reduce cost and margin of error. MORE IMPACT, LESS STRESS See how IT, customer service, and CRM teams succeed with Freshworks LIFE AT FRESHWORKS BUILD YOUR CAREER WITH US Freshworks is 5,000+ employees across 13 global locations focused on one goal: to help more people find success. Come do your best work with us. Careers at FreshworksSee how we work RECOMMENDED BY LEADING INDUSTRY EXPERTS 60,000+ GLOBAL CUSTOMERS FOUND A BETTER WAY TO WORK. YOUR TURN. Start your 14-day free trial. No credit card required. Start free trialGet a demo Contact Freshworks+1 (855) 747 6767 or sales@freshworks.com Company * About * Leadership * Investors * Careers * Customers * Partners * Events * Insights & Trends * News * Contact Support & Success * Support * Training & Certification * Services * Student Academy * Community Products * What’s New * Customer Service Suite * Freshdesk * Freshchat * Freshservice * Freshsales * Freshsales Suite * Freshmarketer * Freshworks Neo * Freddy AI * * * * * Legal * Privacy Notice * Site Terms * Cookie Policy * Do Not Share My Personal Information * Security * Accessibility * Unsubscribe * Sitemap © 2024 Freshworks Inc. All Rights Reserved PRIVACY PREFERENCE CENTER YOUR PRIVACY YOUR PRIVACY When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information * STRICTLY NECESSARY COOKIES STRICTLY NECESSARY COOKIES Always Active Strictly Necessary Cookies These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. 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