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SAFETY, QUALITY, AND RISK MANAGEMENT SOFTWARE FOR HEALTHCARE

Cloud-based enterprise software for employee and patient safety, clinical
quality, compliance, and risk. SafeQual provides healthcare leaders the ability
to effectively pursue zero patient and staff harm across their entire care
delivery system.




SAFETY CULTURE

is supported through a built-in algorithm that guides leaders to a
systems-approach and non-punitive response to adverse events and errors to
pursue zero patient harm.


SYSTEM INTEGRATIONS

allow seamless workflows, enable automation to increase efficiency, improve data
accuracy and boost user productivity by eliminating redundant manual data entry.


WORKFLOW AUTOMATION

encourages staff participation, enables departments to collaborate better and
promotes adherence to your healthcare system’s safety and quality goals.


REPLACE OUTDATED SOFTWARE AND POSITION ALL OF YOUR FACILITIES TO WORK MORE
PRODUCTIVELY TOWARD CLINICAL IMPROVEMENT AND SAFETY CULTURE GOALS.

Healthcare systems, large and small, struggling to meet regulatory changes,
improve ratings and regain community trust, are opting to replace outdated
software to embrace innovative technology to help them improve safety, quality
and reduce risk. SafeQual’s Al driven workflows and user interfaces engage more
people collaboratively and with better data, encouraging participation and
allowing employees to focus their attention and effort on patient safety.


GAIN GREATER PRODUCTIVITY AND ACCOUNTABILITY WHEN ALL OF YOUR DEPARTMENTS
SEAMLESSLY COLLABORATE THROUGH AL INTEGRATED WORKFLOWS AND ORGANIZED DATA.

SafeQual software provides automation to streamline the work, data, and
communication necessary to integrate all of the departments and staff
responsible for investigating error, facilitating correction and ensuring
prioritization of patient safety and quality efforts within your facility and
across your system locations.




OUR SOLUTIONS

 * Incident Reporting
 * Patient Experience
 * Employee Health & Safety
 * Track & Trend
 * AHRQ Survey
 * RCA2 Management
 * Failure Modes & Effects Analysis (FMEA)
 * Initiatives (PDSA)
 * Quality Chart Review
 * Accreditation Readiness
 * Claims Management
 * Infection Prevention


HIGH RELIABILITY ORGANIZATIONS (HRO)

High-reliability organizations (HRO) in healthcare are defined as those that
operate in complex, high-hazard situations for extended periods while managing
to avoid serious failures. Hospitals can make substantial progress toward high
reliability by undertaking several specific organizational change initiatives.
Further research and practical experience will be necessary to determine the
validity and effectiveness of this framework for high-reliability healthcare.


SENSITIVITY TO OPERATIONS

Operations happen in real time and include discrete components of the system
they compose. As such, operations generate outcomes that we can observe. The HRO
continuously evaluates outcomes to determine if they are in fact serving the
objectives of the organization. They do not assume that the continuous outcomes
will be the same as planned, assumed, or hoped for. Operations are what an
organization does. In this sense, HROs treat them as hands-on experiences from
which lessons about the organization can be taken to further improve function in
real time.


PREOCCUPATION WITH FAILURE

Systems in modern organizations are complicated, and they experience failures.
HROs focus like a laser on failure; they give continuous attention to anomalies
that could be symptoms of larger problems. The basic insight here is that big
problems don’t emerge fully formed in an instant. They are almost always
preceded by smaller problems or evidence that would point to the big problem if
it were given proper attention. HROs do NOT assume that if a control in place
succeeds in containing a failure, everything is right.


RELUCTANCE TO SIMPLIFY

Complexity means that organizations have numerous potential sources of failure,
and HROs do not apply generalized terms to describe them. It is a common and
convenient response to a problem to name a general kind of cause and consider it
a solution. In HROs, the occurrence of a failure is taken as an opportunity to
dig deeply into the details of the system involved to find a real cause-you
differentiate the details within those broad, convenient generalizations,
engaging innovative solutions within a dynamic environment.


COMMITMENT TO RESILIENCE

The signature of the high reliability organization is not that it is error-free,
but that errors don’t disable it. HROs are essentially adaptable, learning
organizations. They can experience a failure but continue operating under
degraded conditions while marshalling resources to restore capacity. To operate
like this, HROs can recognize emerging anomalies despite prior beliefs,
experiences, or plans. In large part, this requires both open-minded observation
and a willingness to react appropriately even under unanticipated conditions.


DEFERENCE TO EXPERTISE

The fact that an HRO must be open-minded rather than judgmental leads to the
idea that the culture of the HRO defers to expertise. The key point, however, is
that the “expert” involved is the person with hands-on knowledge of the
operation at the point of failure, not the “expertise” conferred by hierarchical
authority. In the HRO, the expert has access to upward reporting, and there is
no intimidation from authority to impede the communication. The openness
required for success depends on accurate information from every source.


ACHIEVING ZERO PATIENT HARM

SafeQual connects processes, data and people, working to make healthcare safer,
in purposeful workflows that share corrective action progress being made as a
result of their reporting efforts.

Operations happen in real time and include discrete components of the system
they compose. As such, operations generate outcomes that we can observe. The HRO
continuously evaluates outcomes to determine if they are in fact serving the
objectives of the organization. They do not assume that the continuous outcomes
will be the same as planned, assumed, or hoped for. Operations are what an
organization does. In this sense, HROs treat them as hands-on experiences from
which lessons about the organization can be taken to further improve function in
real time.

SENSITIVITY TO OPERATIONS

Getting hospital staff and departments working together toward improving patient
safety should be minimally disruptive and place minimal burden on hospital
workers, in terms of training time and daily operation. The most effective
incident reporting software encourages organizational participation with
automation that elevates effective, transparent event reporting, collaboration
and supports an organization’s safety culture goals.

USER FRIENDLY

It is vital that any patient safety software provide robust reporting on key
metrics and goals with built-in workflow for business rules review, escalation
and customizable, purpose-built forms that follow industry best practices
enabling risk leaders to effectively leverage risk management solutions.
Continual monitoring for effectiveness and analysis of real-time, actionable
management data is of paramount importance.

DATA AND SYSTEM ANALYSIS

It is vital that any patient safety software provide robust reporting on key
metrics and goals with built-in workflow for business rules review, escalation
and customizable, purpose-built forms that follow industry best practices
enabling risk leaders to effectively leverage risk management solutions.
Continual monitoring for effectiveness and analysis of real-time, actionable
management data is of paramount importance.

COMMITMENT TO SAFE CULTURE

The costs of not addressing patient safety issues include penalties, diagnosis
related group payment decreases, excess patient care costs, legal liability
exposure, and excess bed days. In the position of needing to cut costs, it can
be difficult to justify spending money on new software. However, software
actually saves money by reducing administrative burden, increasing operational
efficiency, and preventing unwanted events.

COMPREHENSIVE DATA

0
LOWEST NUMBER OF ANNUAL GOOD CATCH EVENTS AND HARM EVENTS PER BED
0
MOST NUMBER OF ANNUAL GOOD CATCH EVENTS AND HARM EVENTS PER BED
0 %
Largest reported annual increase in corrective actions
0 %
LARGEST REDUCTION IN BOARD LEVEL PATIENT COMPLAINTS IN ONE YEAR
$ 0 K
LARGEST REPORTED REDUCTION IN MEDICAL MALPRACTICE PREMIUMS IN THREE YEARS
$ 0 K
LARGEST REPORTED ONE YEAR INCREASE IN CMS PAYMENT FOR QUALITY ACHIEVED
SafeQual

A cloud-based software for safety, quality, and risk provides leaders the
ability to effectively pursue zero patient and employee harm across their entire
care delivery system.

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© COPYRIGHT 2023 BY WEBLIFY & WEBTEC

SafeQual
SafeQual is the all-in-one, cloud-based solution that replaces obsolete
software, giving your Safety, Quality & Risk Management teams the technology
they need to rapidly improve processes and accelerate patient safety.
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