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DYSON WEEK

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BUY DIRECT FROM THE PEOPLE WHO MADE IT

 * Price match promise
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BUY DIRECT FROM THE PEOPLE WHO MADE IT


PRICE MATCH PROMISE

Price Match Promise

Be confident that you're getting the best price on Dyson.com. If within 30 days
of purchase you should find the same model currently advertised at a lower price
by an authorized US Dyson retailer or by Dyson on a third party marketplace
site, we'll refund you the difference if the below details are satisfied.
Visit dyson.com/pricematch, chat, or contact our Customer Service team
at 1-866-664-9004 to get started. Here are the details you'll need to know:

 * Product must be the exact same model number as it appears on Dyson.com and in
   stock.
 * Proof of advertised price by an authorized dealer is required (Copy of Flyer
   or Website URL. Advertised price must be the listed price;
   membership/loyalty, promo code entries or like discounts are not eligible for
   price matching).
 * Authorized new product dealers are limited to Best Buy, Costco, Bed Bath &
   Beyond, Home Depot, Lowes, QVC, Sam's Club, and Target. Authorized
   refurbished product dealers are limited to Nordstrom Rack, Woot and Zulily.
   Excludes third party marketplace sellers other than Dyson.
 * Product must be new and in original packaging. It cannot be used, damaged,
   returned, open box, "close out", "clearance" or a demonstrator product.
 * Product price must not be lower due to an advertising error or misprint.
 * Hair Care products, which includes Dyson Supersonic, Dyson Airwrap, and Dyson
   Corrale, are not eligible for price matching.
 * Lower price will not be honored if the result of a violation of a Dyson
   unilateral advertising or pricing policy or if doing so would result in a
   violation of a Dyson policy.

Dyson reserves the right to rescind this offer at any time and/or modify
these terms and conditions as needed.


FREE SHIPPING

Free shipping - Exclusions apply
Please allow 1-2 business days for order processing.

The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers,
purifiers, hair dryers, and lighting) is free of charge when ordering on
Dyson.com for select zip codes. Eligibility varies by location of
item, availability, and the shipping address zip code. In-stock orders received
by 12:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will
usually ship the next business day if received after 1:00 PM Eastern Time, on
Saturday-Sunday, or on public holidays. All spares and accessories will ship
separately, and be delivered between 5-7 business days. Any items not part of an
order containing a machine will incur a $8.95 shipping and handling charge.

On acceptance of orders, Dyson will make every effort to process them within the
stated time frame. Dyson will not be held liable for shipping delays caused by
severe weather or unforeseen events. To ensure the security of purchases, Dyson
may need to contact customers to validate orders, which may cause delays.
Transit time may vary depending on proximity to distribution center and
inventory availability. Dyson only ships to US delivery addresses in the 50
states, cannot deliver to PO boxes or APO/FPO addresses, and cannot guarantee
scheduled delivery to Hawaii and Alaska.


2 OR 5 YEAR WARRANTY

Dyson parts and labor warranty

All Dyson cordless vacuums, purifiers, humidifiers, heaters, fans, and hair
dryers are covered by our 2-years parts and labor warranty. All Dyson upright
and canister vacuums and Dyson Lighting are covered by our 5-years parts and
labor warranty. But we'll still be here when yours runs out; we provide Dyson
technology owners with a lifetime of support.

If you need to contact Dyson for advice, you'll speak to a Dyson employee in our
US office. Phone, email, live chat, Facebook, Twitter; our experts are on hand.
And for out-of-hours assistance, you can find quick answers on our help pages.

And when you buy from dyson.com, we register your warranty automatically - you
won't have to fill in any more forms.


MONEY-BACK GUARANTEE

Money-back Guarantee

If you’d like to return a Dyson machine for a full refund, you need to return
the machine within 30 days from the delivery date. For purchases made at a Dyson
Demo Store or Dyson Service Center, a return must be made within 30 days from
the purchase date.


Customer Service Helpline

If you have questions please contact us. You can email or call:

 * questions@dyson.com - Our Digital Support team is available 24 hours a day, 7
   days a week. Most inquiries are handled within two hours or less
 * 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm
   Monday to Friday, and 9am-6pm Saturday (closed Sunday).

Dyson Direct Returns Policy

If you wish to return any product purchased from Dyson Direct, please contact
our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) or
visit dyson.com/returns prior to returning your merchandise.

To receive a full refund for an item purchased from Dyson, please follow these
three steps:


 1. Call the Contact Center to initiate your return and to identify the correct
    return shipping address and method.
 2. Package the item(s) to be returned in the original Dyson packaging.
 3. Send your returned item(s) shipping prepaid to Dyson within 30 days of
    purchase for a full refund. Unauthorized or COD returns will not be
    accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will
receive a full refund and Dyson will pay for the return freight.



 * Dyson’s most compact, intelligent cordless vacuum. With laser illumination. 
   
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 * Automatically senses, captures, and traps pollutants for cleaner air.
   Cooling, purified air where you need it.
   
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 * Dyson’s largest intelligent cordless vacuum. With twice the run time and
   laser illumination.
   
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FAST DRYING. NO EXTREME HEAT.
ENGINEERED FOR DIFFERENT HAIR TYPES.

Five attachments to style your hair your way

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 * WHY BUY DYSON DIRECT?
   
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 * JAMES DYSON AWARD
   
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