www.nice.com Open in urlscan Pro
2a04:fa87:fffd::c000:42bd  Public Scan

Submitted URL: http://www.nice.com/retail
Effective URL: https://www.nice.com/solutions/retail
Submission: On September 19 via api from US — Scanned from DE

Form analysis 3 forms found in the DOM

/en/search

<form action="/en/search"><input id="headerSearch" type="text" placeholder="Search" autocomplete="off" name="q" data-uw-rm-form="fx" aria-label="Search" data-uw-hidden-control="hidden-control-element"><button class="header-search-icon" type="submit"
    title="Search" aria-label="search" data-uw-rm-empty-ctrl=""><svg width="19px" height="19px" viewBox="0 0 19 19" version="1.1" xmlns="http://www.w3.org/2000/svg">
      <g id="Search-icon" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd">
        <g id="Group" stroke="#545353" stroke-width="1.35">
          <circle id="Oval-Copy-2" transform="translate(7.650000, 7.650000) rotate(-90.000000) translate(-7.650000, -7.650000) " cx="7.65" cy="7.65" r="6.975"></circle>
          <line x1="15.4581625" y1="12.0076024" x2="15.4581625" y2="18.8384744" id="Line-2-Copy-2" stroke-linecap="round" transform="translate(15.008163, 15.644559) rotate(-45.000000) translate(-15.008163, -15.644559) "></line>
        </g>
      </g>
    </svg></button></form>

<form id="mktoForm_3286" data-on-submit="NICE.EmbeddedMarketoForm.FormSuccess" data-url="/contact-us/contact-us-thank-you" data-form-id="3286" data-type="redirect" data-cookiename="PassthruSubmitted" data-cookieduration="30" novalidate="novalidate"
  class="mktoForm mktoHasWidth mktoLayoutLeft" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 965.218px;">
  <style type="text/css">
    .mktoForm .mktoButtonWrap.mktoRound .mktoButton {
      color: #fff;
      border: 1px solid #a3bee2;
      -webkit-border-radius: 5px;
      -moz-border-radius: 5px;
      border-radius: 5px;
      background-color: #779dd5;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#779dd5), to(#5186cb));
      background-image: -webkit-linear-gradient(top, #779dd5, #5186cb);
      background-image: -moz-linear-gradient(top, #779dd5, #5186cb);
      background-image: linear-gradient(to bottom, #779dd5, #5186cb);
      padding: 0.4em 1em;
      font-size: 1em;
    }

    .mktoForm .mktoButtonWrap.mktoRound .mktoButton:hover {
      border: 1px solid #45638c;
    }

    .mktoForm .mktoButtonWrap.mktoRound .mktoButton:focus {
      outline: none;
      border: 1px solid #45638c;
    }

    .mktoForm .mktoButtonWrap.mktoRound .mktoButton:active {
      background-color: #5186cb;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#5186cb), to(#779dd5));
      background-image: -webkit-linear-gradient(top, #5186cb, #779dd5);
      background-image: -moz-linear-gradient(top, #5186cb, #779dd5);
      background-image: linear-gradient(to bottom, #5186cb, #779dd5);
    }
  </style>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 150px;">
          <div class="mktoAsterix">*</div>First Name
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="FirstName" name="FirstName" maxlength="255" aria-labelledby="LblFirstName InstructFirstName" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired"
          aria-required="true" style="width: 200px;" data-uw-rm-form="nfx"><span id="InstructFirstName" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="LastName" id="LblLastName" class="mktoLabel mktoHasWidth" style="width: 150px;">
          <div class="mktoAsterix">*</div>Last Name
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="LastName" name="LastName" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired"
          aria-required="true" style="width: 200px;" data-uw-rm-form="nfx"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 150px;">
          <div class="mktoAsterix">*</div>Business Email
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email" name="Email" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email" class="mktoField mktoEmailField mktoHasWidth mktoRequired"
          aria-required="true" style="width: 200px; transition: text-decoration-color 150ms ease-in; text-decoration-color: transparent; text-decoration-style: wavy; text-decoration-line: underline; text-underline-position: under;"
          data-uw-rm-form="nfx"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Company" id="LblCompany" class="mktoLabel mktoHasWidth" style="width: 150px;">
          <div class="mktoAsterix">*</div>Company Name
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Company" name="Company" maxlength="255" aria-labelledby="LblCompany InstructCompany" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired"
          aria-required="true" style="width: 200px;" data-uw-rm-form="nfx"><span id="InstructCompany" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Phone" id="LblPhone" class="mktoLabel mktoHasWidth" style="width: 150px;">
          <div class="mktoAsterix">*</div>Business Phone
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Phone" name="Phone" maxlength="255" aria-labelledby="LblPhone InstructPhone" type="tel" class="mktoField mktoTelField mktoHasWidth mktoRequired" aria-required="true"
          style="width: 200px;" data-uw-rm-form="nfx"><span id="InstructPhone" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Country" id="LblCountry" class="mktoLabel mktoHasWidth" style="width: 150px;">
          <div class="mktoAsterix">*</div>Country
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Country" name="Country" aria-labelledby="LblCountry InstructCountry" class="mktoField mktoHasWidth mktoRequired" aria-required="true" style="width: 200px;"
          data-uw-rm-form="nfx">
          <option value="">Select...</option>
          <option value="Canada">Canada</option>
          <option value="United States">United States</option>
          <option value="Afghanistan">Afghanistan</option>
          <option value="Åland Islands">Åland Islands</option>
          <option value="Albania">Albania</option>
          <option value="Algeria">Algeria</option>
          <option value="American Samoa">American Samoa</option>
          <option value="Andorra">Andorra</option>
          <option value="Angola">Angola</option>
          <option value="Anguilla">Anguilla</option>
          <option value="Antarctica">Antarctica</option>
          <option value="Antigua and Barbuda">Antigua and Barbuda</option>
          <option value="Argentina">Argentina</option>
          <option value="Armenia">Armenia</option>
          <option value="Aruba">Aruba</option>
          <option value="Australia">Australia</option>
          <option value="Austria">Austria</option>
          <option value="Azerbaijan">Azerbaijan</option>
          <option value="Bahamas">Bahamas</option>
          <option value="Bahrain">Bahrain</option>
          <option value="Bangladesh">Bangladesh</option>
          <option value="Barbados">Barbados</option>
          <option value="Belarus">Belarus</option>
          <option value="Belgium">Belgium</option>
          <option value="Belize">Belize</option>
          <option value="Benin">Benin</option>
          <option value="Bermuda">Bermuda</option>
          <option value="Bhutan">Bhutan</option>
          <option value="Bolivia, Plurinational State of">Bolivia, Plurinational State of</option>
          <option value="Bonaire, Sint Eustatius and Saba">Bonaire, Sint Eustatius and Saba</option>
          <option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
          <option value="Botswana">Botswana</option>
          <option value="Bouvet Island">Bouvet Island</option>
          <option value="Brazil">Brazil</option>
          <option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
          <option value="Brunei Darussalam">Brunei Darussalam</option>
          <option value="Bulgaria">Bulgaria</option>
          <option value="Burkina Faso">Burkina Faso</option>
          <option value="Burundi">Burundi</option>
          <option value="Cambodia">Cambodia</option>
          <option value="Cameroon">Cameroon</option>
          <option value="Cape Verde">Cape Verde</option>
          <option value="Cayman Islands">Cayman Islands</option>
          <option value="Central African Republic">Central African Republic</option>
          <option value="Chad">Chad</option>
          <option value="Chile">Chile</option>
          <option value="China">China</option>
          <option value="Christmas Island">Christmas Island</option>
          <option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
          <option value="Colombia">Colombia</option>
          <option value="Comoros">Comoros</option>
          <option value="Congo">Congo</option>
          <option value="Congo, the Democratic Republic of the">Congo, the Democratic Republic of the</option>
          <option value="Cook Islands">Cook Islands</option>
          <option value="Costa Rica">Costa Rica</option>
          <option value="Côte d'Ivoire">Côte d'Ivoire</option>
          <option value="Croatia">Croatia</option>
          <option value="Curaçao">Curaçao</option>
          <option value="Cyprus">Cyprus</option>
          <option value="Czech Republic">Czech Republic</option>
          <option value="Denmark">Denmark</option>
          <option value="Djibouti">Djibouti</option>
          <option value="Dominica">Dominica</option>
          <option value="Dominican Republic">Dominican Republic</option>
          <option value="Ecuador">Ecuador</option>
          <option value="Egypt">Egypt</option>
          <option value="El Salvador">El Salvador</option>
          <option value="Equatorial Guinea">Equatorial Guinea</option>
          <option value="Eritrea">Eritrea</option>
          <option value="Estonia">Estonia</option>
          <option value="Ethiopia">Ethiopia</option>
          <option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
          <option value="Faroe Islands">Faroe Islands</option>
          <option value="Fiji">Fiji</option>
          <option value="Finland">Finland</option>
          <option value="France">France</option>
          <option value="French Guiana">French Guiana</option>
          <option value="French Polynesia">French Polynesia</option>
          <option value="French Southern Territories">French Southern Territories</option>
          <option value="Gabon">Gabon</option>
          <option value="Gambia">Gambia</option>
          <option value="Georgia">Georgia</option>
          <option value="Germany">Germany</option>
          <option value="Ghana">Ghana</option>
          <option value="Gibraltar">Gibraltar</option>
          <option value="Greece">Greece</option>
          <option value="Greenland">Greenland</option>
          <option value="Grenada">Grenada</option>
          <option value="Guadeloupe">Guadeloupe</option>
          <option value="Guam">Guam</option>
          <option value="Guatemala">Guatemala</option>
          <option value="Guernsey">Guernsey</option>
          <option value="Guinea">Guinea</option>
          <option value="Guinea-Bissau">Guinea-Bissau</option>
          <option value="Guyana">Guyana</option>
          <option value="Haiti">Haiti</option>
          <option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
          <option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
          <option value="Honduras">Honduras</option>
          <option value="Hong Kong">Hong Kong</option>
          <option value="Hungary">Hungary</option>
          <option value="Iceland">Iceland</option>
          <option value="India">India</option>
          <option value="Indonesia">Indonesia</option>
          <option value="Iraq">Iraq</option>
          <option value="Ireland">Ireland</option>
          <option value="Isle of Man">Isle of Man</option>
          <option value="Israel">Israel</option>
          <option value="Italy">Italy</option>
          <option value="Jamaica">Jamaica</option>
          <option value="Japan">Japan</option>
          <option value="Jersey">Jersey</option>
          <option value="Jordan">Jordan</option>
          <option value="Kazakhstan">Kazakhstan</option>
          <option value="Kenya">Kenya</option>
          <option value="Kiribati">Kiribati</option>
          <option value="Korea, Republic of">Korea, Republic of</option>
          <option value="Kuwait">Kuwait</option>
          <option value="Kyrgyzstan">Kyrgyzstan</option>
          <option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
          <option value="Latvia">Latvia</option>
          <option value="Lesotho">Lesotho</option>
          <option value="Liberia">Liberia</option>
          <option value="Libya">Libya</option>
          <option value="Liechtenstein">Liechtenstein</option>
          <option value="Lithuania">Lithuania</option>
          <option value="Luxembourg">Luxembourg</option>
          <option value="Macao">Macao</option>
          <option value="Macedonia, the Former Yugoslav Republic of">Macedonia, the Former Yugoslav Republic of</option>
          <option value="Madagascar">Madagascar</option>
          <option value="Malawi">Malawi</option>
          <option value="Malaysia">Malaysia</option>
          <option value="Maldives">Maldives</option>
          <option value="Mali">Mali</option>
          <option value="Malta">Malta</option>
          <option value="Marshall Islands">Marshall Islands</option>
          <option value="Martinique">Martinique</option>
          <option value="Mauritania">Mauritania</option>
          <option value="Mauritius">Mauritius</option>
          <option value="Mayotte">Mayotte</option>
          <option value="Mexico">Mexico</option>
          <option value="Micronesia, Federated States of">Micronesia, Federated States of</option>
          <option value="Moldova, Republic of">Moldova, Republic of</option>
          <option value="Monaco">Monaco</option>
          <option value="Mongolia">Mongolia</option>
          <option value="Montenegro">Montenegro</option>
          <option value="Montserrat">Montserrat</option>
          <option value="Morocco">Morocco</option>
          <option value="Mozambique">Mozambique</option>
          <option value="Myanmar">Myanmar</option>
          <option value="Namibia">Namibia</option>
          <option value="Nauru">Nauru</option>
          <option value="Nepal">Nepal</option>
          <option value="Netherlands">Netherlands</option>
          <option value="New Caledonia">New Caledonia</option>
          <option value="New Zealand">New Zealand</option>
          <option value="Nicaragua">Nicaragua</option>
          <option value="Niger">Niger</option>
          <option value="Nigeria">Nigeria</option>
          <option value="Niue">Niue</option>
          <option value="Norfolk Island">Norfolk Island</option>
          <option value="Northern Mariana Islands">Northern Mariana Islands</option>
          <option value="Norway">Norway</option>
          <option value="Oman">Oman</option>
          <option value="Pakistan">Pakistan</option>
          <option value="Palau">Palau</option>
          <option value="Palestine, State of">Palestine, State of</option>
          <option value="Panama">Panama</option>
          <option value="Papua New Guinea">Papua New Guinea</option>
          <option value="Paraguay">Paraguay</option>
          <option value="Peru">Peru</option>
          <option value="Philippines">Philippines</option>
          <option value="Pitcairn">Pitcairn</option>
          <option value="Poland">Poland</option>
          <option value="Portugal">Portugal</option>
          <option value="Puerto Rico">Puerto Rico</option>
          <option value="Qatar">Qatar</option>
          <option value="Réunion">Réunion</option>
          <option value="Romania">Romania</option>
          <option value="Russian Federation">Russian Federation</option>
          <option value="Rwanda">Rwanda</option>
          <option value="Saint Barthélemy">Saint Barthélemy</option>
          <option value="Saint Helena, Ascension and Tristan da Cunha">Saint Helena, Ascension and Tristan da Cunha</option>
          <option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
          <option value="Saint Lucia">Saint Lucia</option>
          <option value="Saint Martin (French part)">Saint Martin (French part)</option>
          <option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
          <option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
          <option value="Samoa">Samoa</option>
          <option value="San Marino">San Marino</option>
          <option value="Sao Tome and Principe">Sao Tome and Principe</option>
          <option value="Saudi Arabia">Saudi Arabia</option>
          <option value="Senegal">Senegal</option>
          <option value="Serbia">Serbia</option>
          <option value="Seychelles">Seychelles</option>
          <option value="Sierra Leone">Sierra Leone</option>
          <option value="Singapore">Singapore</option>
          <option value="Sint Maarten (Dutch part)">Sint Maarten (Dutch part)</option>
          <option value="Slovakia">Slovakia</option>
          <option value="Slovenia">Slovenia</option>
          <option value="Solomon Islands">Solomon Islands</option>
          <option value="Somalia">Somalia</option>
          <option value="South Africa">South Africa</option>
          <option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
          <option value="South Sudan">South Sudan</option>
          <option value="Spain">Spain</option>
          <option value="Sri Lanka">Sri Lanka</option>
          <option value="Suriname">Suriname</option>
          <option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
          <option value="Swaziland">Swaziland</option>
          <option value="Sweden">Sweden</option>
          <option value="Switzerland">Switzerland</option>
          <option value="Taiwan, Province of China">Taiwan, Province of China</option>
          <option value="Tajikistan">Tajikistan</option>
          <option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
          <option value="Thailand">Thailand</option>
          <option value="Timor-Leste">Timor-Leste</option>
          <option value="Togo">Togo</option>
          <option value="Tokelau">Tokelau</option>
          <option value="Tonga">Tonga</option>
          <option value="Trinidad and Tobago">Trinidad and Tobago</option>
          <option value="Tunisia">Tunisia</option>
          <option value="Turkey">Turkey</option>
          <option value="Turkmenistan">Turkmenistan</option>
          <option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
          <option value="Tuvalu">Tuvalu</option>
          <option value="Uganda">Uganda</option>
          <option value="Ukraine">Ukraine</option>
          <option value="United Arab Emirates">United Arab Emirates</option>
          <option value="United Kingdom">United Kingdom</option>
          <option value="United States Minor Outlying Islands">United States Minor Outlying Islands</option>
          <option value="Uruguay">Uruguay</option>
          <option value="Uzbekistan">Uzbekistan</option>
          <option value="Vanuatu">Vanuatu</option>
          <option value="Venezuela, Bolivarian Republic of">Venezuela, Bolivarian Republic of</option>
          <option value="Viet Nam">Viet Nam</option>
          <option value="Virgin Islands, British">Virgin Islands, British</option>
          <option value="Virgin Islands, U.S.">Virgin Islands, U.S.</option>
          <option value="Wallis and Futuna">Wallis and Futuna</option>
          <option value="Western Sahara">Western Sahara</option>
          <option value="Yemen">Yemen</option>
          <option value="Zambia">Zambia</option>
          <option value="Zimbabwe">Zimbabwe</option>
        </select><span id="InstructCountry" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Title" id="LblTitle" class="mktoLabel mktoHasWidth" style="width: 150px;">
          <div class="mktoAsterix">*</div>Job Title:
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Title" name="Title" maxlength="255" aria-labelledby="LblTitle InstructTitle" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"
          style="width: 200px;" data-uw-rm-form="nfx"><span id="InstructTitle" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoPlaceholder mktoPlaceholderState"></div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap"><label for="comment_capture" id="Lblcomment_capture" class="mktoLabel mktoHasWidth" style="width: 220px;">
          <div class="mktoAsterix">*</div>Additional Comments:
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><textarea id="comment_capture" name="comment_capture" rows="2" aria-labelledby="Lblcomment_capture Instructcomment_capture" class="mktoField mktoHasWidth" maxlength="2000"
          style="width: 450px;" data-uw-rm-form="nfx"></textarea><span id="Instructcomment_capture" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="utm_source_original__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;"><input type="hidden" name="UTM_Source__c"
      class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="utm_medium_original__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;"><input type="hidden" name="UTM_Medium__c"
      class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="utm_campaign_original__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;"><input type="hidden" name="UTM_Campaign__c"
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RETAIL CX SOLUTIONS - TRANSFORM YOUR CX


SIMPLER, EASIER RETAIL EXPERIENCES.

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CREATE CUSTOMERS FOR LIFE

Your retail customers expect easy interactions and seamless omnichannel
journeys. Give your customers fast answers that increase conversions and
effortless resolution with the industry’s leading AI-powered customer experience
platform.

NICE CXone provides a complete suite of CX applications on an AI-powered
platform to automate, orchestrate, and elevate every touchpoint with your brand.
Ensure every interaction improves brand reputation, drives employee engagement,
and creates customers for life.


RETAILERS RELY ON NICE CX SOLUTIONS FOR SUPERIOR CUSTOMER EXPERIENCES


ELIMINATE FRICTION, BUILD LOYALTY

Orchestrate personalized journeys that do more and cost less. Automatically
learn from every interaction, then model the most successful approaches to drive
lifetime loyalty.


TURN ABANDONS INTO CONVERSIONS

Drive contextual, proactive engagements that maximize purchase intent. Use the
right guidance at the right time to convert browsers into shoppers, both online
and mobile. More orders, happier customers.


MAKE SELF-SERVICE SIMPLE

Deploy automation that delights, delivering satisfying self-service. Modernize
every touchpoint from proactive outreach to searchable support content to
back-office integrations for immediate, impactful resolution.


ENRICH IN-STORE, ONLINE, AND OMNI

Meet customers wherever they are with true omnichannel engagement across
channels and time. See, know and predict how they engage with your brand to
maximize your mindshare.


OPTIMIZE AGENT TIME AND EXPERTISE

Flatten seasonal hiring by planning for the right skills with the right
workforce at the right times. Empower your people to resolve even the most
complex interactions at record speed.


ONE EASY PLATFORM, YOUR PACE

Leverage every component you need to drive winning customer experiences on a
single, unified platform. Delivered how you need, when you need.


BOSE

Bose Corporation consolidated three contact centers to one on NICE CXone, giving
Bose immediate and sustained improvement in both external and internal KPIs, and
streamlined experience for both employees and customers.

Read more


LAND’S END

Apparel company Lands’ End chose to give agents more flexibility and involvement
with scheduling while modernizing contact center operations in the cloud.

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“WE WERE CONSTANTLY CHALLENGED TO TRACK DOWN ISSUES AND DIDN’T GENERALLY KNOW WE
HAD AN ISSUE UNTIL THERE WAS A COMPLAINT. CONSOLIDATING PLATFORMS ON NICE CXONE
WAS A NO-BRAINER. ALLOWING CENTRAL MANAGEMENT OF OUR VOICE PRESENCE WAS CRITICAL
TO IMPROVING OUR MANAGEMENT CAPABILITIES AND TECHNICAL SUPPORT. IT ALSO
SIMPLIFIES THE NETWORKING AND INFRASTRUCTURE.”

Ryan Standard
Global Director of Customer Enablement and Engagement, Bose


DELIVER SELF-SERVICE THAT FLOWS

Power faster service and a better experience for a wide range of retail needs
with conversational AI bots for voice and chat driven resolutions.



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OPTIMIZE AND EMPOWER YOUR WORKFORCE

Anticipate business demands and optimize your workforce with the industry’s most
intelligent and accurate omnichannel forecasting engine.

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BUILD INSIGHTS FROM EVERY INTERACTION

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100% of your customer interactions from any data source.

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NEXT STEPS IN YOUR JOURNEY


SEE HOW IT WORKS

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