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# PART 3 GENERAL TERMS AND CONDITIONS OF USE
CONTENTS
I. ACCESS TO SERVICES
II. HOW APPS, SERVICES AND PRODUCTS WORK
III. SERVICE WARRANTIES
IV. INTELLECTUAL PROPERTY
V. USER LICENCE
VI. USE IN THE CONTEXT OF WRPM SERVICES
I. ACCESS TO SERVICES
1.1. Website. The Site is accessible at this address.
1.2. App. The App and related Services are accessible through the App Store and
Google Play app stores. You must comply with the conditions of use that apply to
the online store used to download the App.
1.3. Availability. Although WITHINGS makes every effort to ensure the
reliability and availability of access to the Services 24 hours a day, WITHINGS
shall not be liable in any way for any error, bug or anomaly in the use of the
Services, or for any interruption of access for whatever reason or for any
period of time. In the event of a scheduled shutdown, in particular in the
context of maintenance and/or changes to the Services, WITHINGS will make every
effort to notify you in advance by publishing an alert.
1.4. Amendment. WITHINGS may, at its sole discretion, discontinue, delete,
modify or add Services, either permanently or temporarily. In this case,
WITHINGS will, to the extent possible, endeavour to notify Users in advance. All
new, modified or deleted features are subject to these General Terms and
Conditions of Use. The fact that you continue to use the Services after such
developments constitutes acceptance of such developments and of the application
of these General Terms and Conditions of Use to such developments.
1.5. Third-party Services. In addition, you are solely responsible for checking
all the technical means that give you access to the Services, for which you will
bear sole responsibility. You are responsible for taking all appropriate
measures (including regular backups) to protect your equipment and data and to
minimise the possible harmful consequences related to a possible interruption of
operation or a possible loss of data caused by or as a result of use of the
Services.
1.6. Minors. The Services are accessible to any adult User who has the legal
capacity to subscribe to these GTCU. A minor User, i.e. any person under the age
of 15 or the minimum age applicable in the relevant jurisdiction where that
person resides, is not allowed to create an account unless a person with
parental authority has consented to this, in accordance with applicable law. If
we become aware that we have collected the personal data of a child under the
minimum age without parental consent, we will take steps to deactivate the
associated account and delete this information as soon as possible in accordance
with our Privacy Policy.
II. HOW APPS, SERVICES AND PRODUCTS WORK
2.1. Prerequisites for use. You must download the App to your personal device
before using it. This device may be your personal smartphone or your computer's
web browser (the "Device"). Downloading the Apps and exchanging data between the
App and the WITHINGS servers requires an Internet connection that you must
provide. The quality of your Internet connection as well as a sufficient speed
and performance of your Device's processor are essential conditions for optimal
use of the App. Your Device may not be compatible with the App, even though you
are able to download it to your Device. Before you use it, you should check to
see if your Device and the App are compatible.
2.2. Installing Products. You can use your Product as soon as you have switched
on your WITHINGS Connected Health Product. The installation process will guide
you until the installation allows normal use of the Product as described in the
user guide provided with each Product.
2.3. Closing a User Account.
a) By the user. The User can delete their Account by requesting the closing of
their Account at any time, without having to give any reason.
b) By WITHINGS. WITHINGS may deactivate an Account if the User has not logged in
for a period of five (5) years.In addition, in the event of the User committing
a serious breach of the provisions of these GTCU (General Terms and Conditions
of Use), or in order to comply with any judicial order or legal or regulatory
provision, WITHINGS reserves the right to close the User's Account, without
warning or formal notice, without prejudice to the other provisions of these
GTCU.In the event of the User's failure to comply with the provisions of these
GTCU, WITHINGS may suspend their Account for the duration necessary for the
verifications to be conducted by WITHINGS. The User will be informed of this and
invited to contact WITHINGS by email in order to obtain information and make any
observations and/or provide proof that the breach has been rectified. In the
event of a breach not being rectified within fifteen (15) days of such
notification, WITHINGS may notify the User that their Account is being
closed.The closing of an account takes place without prejudice to any damages
that may be claimed by WITHINGS in compensation for the damages suffered by it
due to such breaches.
2.4. Consequences of deleting the Account. Regardless of the suspension or
deletion of their Account, the User remains liable for their obligations under
the other applicable WITHINGS Terms still in force. Once the Account is deleted,
WITHINGS deletes the data relating to the User, it being specified that with
regard to personal data, this is done in accordance with the Privacy Policy.
2.5. Creating an account. Creating an account for Products and Services
(hereinafter referred to as the " Account") is required before connecting,
accessing and using any App. Usernames are strictly personal and confidential.
The User is prohibited from communicating them in any form to third parties and
undertakes to make every effort to maintain their confidentiality. The User is
wholly and exclusively responsible for the use of their Credentials, especially
in the event of their use by a third party. Under no circumstances can WITHINGS
be held liable in the event of a User's identity being compromised. Any action
taken from an Account is deemed to have been taken by the User who holds that
Account. In the event of Credentials being lost/forgotten or stolen, including
cases in which the User finds that improper use has been made of their Account,
they undertake to inform WITHINGS without delay via the password renewal
procedure by clicking on the "Forgot Password?" accessible via the "Login"
section.
2.6. Connecting to a Product. By connecting an App with a Product, you identify
yourself as a User of the Product. This connection enables you to:
* Link data from the Product to your Account; and
* Gain access to your data through the App's graphical interface;
* Save your personal data on the WITHINGS servers.
2.7. The security of your account. If you create an Account, you must follow a
set of necessary actions in order to prevent a third party from being able to
access your Account. Therefore, if you use a password, it is best that it is
strong (including a sufficient number of characters, a mixed base and various
alphanumeric characters, etc.). The same applies to your email account password.
In addition, please remember to disconnect your session when using media that
you are not familiar with. You are solely responsible for accessing your Account
and/or any other means available to you for connecting to the Site and/or App.
Note that access to your account may allow access to your personal data. We
strongly advise that you enable the feature that allows you to add a second
authentication step to log in to your Account through the App. Any connection to
your Account by a third party to whom you have given your prior consent is your
responsibility. We will not be responsible or liable for any communication of
personal data to one or more third parties as a result of your implied or
explicit consent to such third party/parties.
2.8. Identification through the use of Cookies. To facilitate access to the
electronic system, we remind you that your identification may be automated
through the use of Cookies.
2.9. Your use of the App. The Services provided through the Apps and the
Products offer an analysis of the information transmitted by the User and
collected automatically (in accordance with the User's authorisation), with the
aim of helping the user to better assess their state of health. Access to
features such as participating in Programmes, sharing personalised analytics,
geolocation or participating in WITHINGS research projects may require obtaining
your express consent by checking a dedicated box and, depending on
circumstances, completing a form. To find out more, you can view our Privacy
Policy .
2.10. Sending data to a third party. Any transmission of this analytical data to
a third party, including a healthcare professional, as part of their care
pathway, is carried out under the sole responsibility of the User who is also
responsible for the security of the transmission (messaging, accuracy of the
recipient's details, etc.).
2.11. Nature of the data. The data presented to you may be inaccurate due to
inappropriate use of the app, a Product or your device. Therefore, you cannot
use this data as the specific basis for a care pathway. The app is not a
substitute for a medical consultation.
2.12. Usage limitations. When using an App
* Using the App in a way that is contrary to the laws and regulations, or the
rights of third parties including intellectual property rights, or rights to
privacy, etc.;
* Acting in a manner that may cause any harm to WITHINGS, its affiliates,
partners or any user of our Connected Health Products and Services;
* Fraudulently introducing any data to an App, the Site, an API,
* Interfering, hindering or distorting the proper functioning of the App or the
Product in any way in order to harm the rights of third parties or WITHINGS;
and,
* Taking any action and/or using a method that allows the extraction of data,
in particular any automatic data reading action (Data scraping), data
extraction (Data harvesting), data indexing (Web crawling) from the App or
the Product;
* Testing the vulnerability, performance and functioning of the App or the
Product for any reason other than those necessary for its intended use;
* Breaching a security measure implemented by WITHINGS in the App or the
Product; and,
* Using any illegitimate means to breach any authentication method used by
WITHINGS to enable a user to connect to the Product;
* Accessing and maintaining a section of the App or the Product that you do not
have specific access to through their normal use.
2.13. Updating an App/Product. Apps are regularly updated. If you do not install
the updates required to maintain the Service or Product, you may lose
functionality. Updating the Application or Product is carried out in accordance
with the update policy published by the manufacturer of your Device. Note that
the updating of the App may include substantial changes to (1) the App and/or
(2)the features available on the App. We cannot guarantee the continuity and
availability of all the features available through the App. In addition, the
functionality and availability of the App may also depend on your place of
download or connection to the App.
2.14. Third-party features. We may incorporate features or functions developed
and provided for the App by third parties in order to provide you with
additional features and functions. The use of these third-party Features is
carried out through a contractual commitment separate from these Conditions of
Use for the Apps. In its capacity as a third party to this agreement, WITHINGS
will not be held liable for the direct or indirect use of these third-party
Features.
2.15. External Sources. The Site may contain hypertext links redirecting the
User to third-party websites that are not published by Withings. It has no
control over these sites and cannot be held liable in any way for the content
published on third-party sites or for any damage or loss resulting from browsing
on these sites.
III. SERVICE WARRANTIES
3.1. Scope of application. These provisions apply to the Apps. In addition to
the mandatory legal warranties described in the General Terms and Conditions of
Sale, which can be accessed here, the Services are provided on an "as is", "as
such" and "as available" basis.
3.2. Limitation of Liability. WITHINGS cannot be held responsible (i)for the
unavailability of the App, a connection problem, any failure, breakdown,
interruption of operation, temporary cessation of provision of the App,
preventing access to the Products and Services or one of their features, and the
consequences this may have for the user, (ii)for any modification that WITHINGS
may make to the Apps, Products or Services, (iii)for the use of the Services and
the analyses obtained by the User (iv) for any claims, losses or damages caused
by any error or omission in the data and information provided by the user,
(v)for the possible harmful consequences for the user or for third parties from
the use, analysis, interpretation or processing of purely indicative analyses by
the user or a third party. WITHINGS shall not be liable for any direct or
indirect damages, whether foreseeable or not, caused by, having their origin in,
or based on, the use or inability to use the Services and in particular any
moral, physical or material damages, including any loss of materials, profits,
savings, turnover, customers, loss of opportunity, business opportunity, costs
for replacing services or technologies or the loss of data suffered by the user,
damage to reputation, damage to physical integrity and any action brought
against the user. Accordingly, WITHINGS shall not be liable to pay compensation
for these damages.
IV. INTELLECTUAL PROPERTY
The Apps, Products and Services consist of elements such as texts, interfaces,
photographs, graphics, images, means of browsing, trademarks, service marks,
logos, designs, music, works of art, computer codes, software, fonts and any
other elements contained in the Product or Service (hereinafter the
"Components"). The Components and all rights, including but not limited to title
and intellectual property rights, are the property of WITHINGS and/or its
licensors and Affiliates and are protected by the provisions of international
treaties and any other applicable national law of the country in which they are
used. The structure, organisation and codes are trade secrets and confidential
information belonging to WITHINGS and/or its licensors and Affiliates.
V. USER LICENCE
5.1. Compliance with the General Conditions of Use. Subject to your full
compliance with the General Terms and Conditions of Use, we grant you a
personal, non-exclusive, non-assignable, non-transferable and non-sublicensable
licence, which WITHINGS may revoke at any time at its sole discretion, for
accessing and using the Application, the Product or the Services. Your use of
the App, Product or Services does not grant you any intellectual property rights
in the App, Product or Services.
5.2. Restrictions. You may not distribute, transfer the right to use, modify,
translate, reproduce, resell, sublicense, market, lease, reverse engineer,
decompile, extract, or attempt to discover the source code of any software
contained in the App, Product or Services. No right or licence, express or
implied, is granted to you in connection with any part of the App, except as
expressly set out in these terms. No licence is granted for combining the App,
Product, or Service with other software or hardware not provided by WITHINGS.
5.3. Exclusions. Any licence relating to a WITHINGS patent is specifically
excluded from the General Terms of Use governing the WITHINGS Services.
VI. USE IN THE CONTEXT OF WRPM SERVICES
Specific provisions apply if you use our WRPM remote tracking solution with the
Health Mate app.
6.1. Application of the Terms of Service for Patient Users.
a) Applicability to Patient Users. This article applies to patient users
("Patient Users") who use (i) the Health Mate app and (ii) our remote patient
tracking solution ("WRPM Remote Tracking Solution").
(b) Acknowledgment. By accessing or using Health mate as part of the WRPM
Services, you acknowledge that you have read and agreed to these General Terms
and Conditions of Use. If you do not agree to these General Terms and Conditions
of Use, you must immediately stop using Health Mate.
c) Disputes. In the event of a conflict between the provisions of these General
Terms and Conditions of Use for Patient Users and the General Terms and
Conditions of Use, the provisions of these General Terms and Conditions of Use
for Patient Users shall prevail.
d) Patient User Privacy Policy. Our Patient Users Privacy Policy, availablehere,
is included in the General Terms and Conditions of Use for Patient Users. By
accessing or using our WRPM Services, you acknowledge that you have read and
agreed to the applicable Privacy Policy.
6.2. Access to the Health Mate application for Patient Users. In order to access
the Heath Mate App as a Patient User, you must access the link sent by your
healthcare professional, download the Health Mate App and agree to these General
Terms and Conditions of Use for Patient User.
6.3. Services not provided
a) We do not give medical advice. By accepting these General Terms and
Conditions of Use for Patient Users, you agree and acknowledge that WITHINGS'
role is limited to providing Health Mate. You further agree that:
* WITHINGS does not under any circumstances provide you with a diagnosis or
medical treatment,
* The Services are in no way intended to replace the independent clinical
judgment of a qualified healthcare professional,
* The Services are not intended to replace your relationship with your
healthcare professional or to treat serious, urgent or life-threatening
medical conditions and should not be used in these circumstances.
* Thegeneral information available through the Services on medical conditions,
symptomatology, available medications, treatment options and other
educational articles and videos is provided for general educational purposes
only. Never neglect, avoid or delay obtaining medical advice from a doctor or
other qualified healthcare professional because of anything contained in the
Services. If you have or think you have an urgent medical problem, please
contact a qualified healthcare professional immediately.
* you agree and acknowledge that your use of the Health Mate app is limited to
viewing your health data.
b) We are not an insurance billing company. We are not billing experts and do
not provide any insurance or mutual billing services.
Reference: services-terms-and-conditions/20230126
--------------------------------------------------------------------------------
Updated on 26 Jan 2023.
Versions: 26 Jan 2023 , 09 Mar 2020 , 12 Sep 2018 , 20 Jun 2017 .
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MORE INFOS ABOUT THE WITHINGS+ SUBSCRIPTION
The service Withings+ unlocks an in-app health experience with access to daily
engagement support and exclusive content in the areas of sleep, nutrition and
activity. With Withings+, you’ll get guided on a daily basis to create a healthy
routine that sticks.
Promotional Offers of Withings+ service bundled with a Body Scan health station
For the launch of the Body Scan health station, we offer two introductory
subscription (1)(2) plans to the Withings+ service:
* Monthly subscription: 3 free months of Withings+, then 9.95€/month (3)
* Annual subscription: 3 free months of Withings+, then 99,5€/year
(corresponding to 8,29€/month) (4)
The 3-month trial period starts on the product’s installation using the Withings
mobile application.
(1) These introductory offers are not mandatory to use the Body Scan health
station. By selecting one of these offers, you agree to conclude a subscription
contract with Withings for the Withings+ service with the terms and condition
described below. The contract will start upon Body Scan health station
installation using the Withings mobile application.
(2) Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions. Offer eligibility is determined by
Withings at its sole discretion and we reserve the right to stop making an
offer. It is not possible to combine several promotional offers unless
specifically mentioned.
(3) Offer reserved for new Withings+ subscribers only (any person not subscribed
to Withings+ service during the last month). Right after the 3-month trial
period, the monthly auto-renewal starts and you will be automatically charged
9.95€ (or $9.95 or £9.95) per month. You can unsubscribe at any time. See below
for cancellation, termination and usage conditions.
(4) Offer reserved for new Withings+ subscribers only (any person not subscribed
to Withings+ service during the last month). Right after the 3-month trial
period, the annual auto-renewal starts and you will be automatically charged
99.5€ (or $99.5 or £99.5) per year. You can unsubscribe at any time. See below
for cancellation, termination and usage conditions.
Terms and conditions for a Withings+ subscription
General sales conditions and terms of use for Withings digital health products
and services are available here:
https://www.withings.com/legal/services-terms-and-conditions.
1. Subscription: Your subscription (also called contract) will continue until
terminated. To use the Withings service you must have Internet access and
the latest available Withings mobile application, Withings App. Unless you
cancel your subscription before your billing date, you authorize us to
charge the subscription fee for the next billing cycle to your payment
method (see "Cancellation" below). "payment method" means a valid and
accepted method of payment.
2. Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions (“Offers”). Offer eligibility is
determined by Withings at its sole discretion and we reserve the right to
stop making an Offer. It is not possible to combine several promotional
offers unless specifically mentioned.
3. Billing and cancellation
A. Billing Cycle: The subscription fee for the Withings+ service will be
charged to your payment method on the specific payment date indicated on
the subscription management webpage available on
https://healthmate.withings.com. The cycle will be monthly or annual
depending on the type of subscription that you chose when you subscribed
to the service. In some cases, the payment date may vary if the first
attempts of payment fail, if your payment method is not correctly
settled, if you change your billing cycle or your paid subscription began
on a day not contained in a given month.
B. Payment Methods: To use the Withings service you must provide at least
one payment method. Withings will automatically use the payment method
used during the initial checkout (credit card, PayPal, Google Pay, Apple
Pay…). You can update your payment method at any time (see below). You
authorize Withings to charge the payment method associated to your
account automatically with or without notice until your subscription is
not terminated. For some payment methods, the issuer may charge you
certain fees, such as foreign transaction fees or other fees relating to
the processing of your payment method. Local tax charges may vary
depending on the payment method used. Check with your payment method
service provider for details.
C. Uncollected payments: Any uncollected amounts remain due to Withings. If
a payment is not successfully settled, due to expiration, insufficient
funds, or otherwise, and you do not cancel your account, we may suspend
your access to the service until we have successfully charged a valid
payment method. In case of payments failure, the next payments will
continue to be charged regarding your billing cycle (it does not delay
the other due payments).
D. Updating your payment methods: You can update your payment method by
going to the subscription management webpage available on
https://healthmate.withings.com. At the moment, you can only update your
payment method to use credit card method. Following any update, you
authorize us to continue to charge the applicable payment method.
E. Cancellation: You can cancel your Withings+ subscription at any time, and
you will continue to have access to the service through the end of your
billing period. Payments are non-refundable and we do not provide refunds
or credits for any partial subscription periods or unused services. To
cancel, go to the subscription management webpage available on
https://healthmate.withings.com and follow the instructions for
cancellation. If you decide to cancel your subscription, the Withings+
service will be discontinued with all included features on the date your
subscription ends. Your devices and all their features will continue to
function normally.
F. Changes to the Price and Subscription Plans: We may change our
subscription plans and the price of our service from time to time;
however, any price changes or changes to your subscription plans will
apply no earlier than 30 days following notice to you.
4. Right of withdrawal:
A. Legal right of withdrawal: You may withdraw from your subscription order
without giving any reason within 14 days from the date the contract
start. To comply with the withdrawal deadline, simply send your
withdrawal request before the 14-day period expires to our customer
support department free of charge:
* By telephone 0 800 945 713
* Online on our customer support department
B. Effect of withdrawal:
I. We will refund all payments we have received from you related to the
Withings service. Withdrawal for hardware devices need to be managed
separately. We will use the same method of payment that you used for
your original order, unless you expressly agree to a different
method. In any case, this refund will not cause any additional costs
for you.
II. The Withings+ service will be discontinued immediately with all
included features. Your devices and all their features will continue
to function normally.
C. Acceptable use of the service
I. Right and access: The Withings+ service and any content accessed
through the service are for your personal and non-commercial use only
and may not be shared with individuals beyond device users. As long
as you subscribe to the service, Withings grants you a a limited,
non-exclusive, non-transferable, non-sublicensable right to access
the service and its related content. You agree not to use the service
for public performances.
II. Updates and improvements: The service, including the content library,
is regularly updated at our sole discretion at any time with or
without notice. In addition, we continually improve or test various
aspects of our service, including our user interfaces, promotional
features and availability. Those improvements or tests shall not
impact your use of the service.
D. Additional software terms: Except as explicitly authorized in these Terms
of Use, you agree not to:
I. archive, reproduce, distribute, modify, display, publish, license,
create derivative, sale, or use content and information contained on
or obtained from or through the Withings service;
II. circumvent, remove, alter, deactivate, degrade, block, obscure or
thwart any of the content protections or other elements of the
Withings service, including the graphical user interface, any
advertising or advertising features, copyright notices, and
trademark;
III. use any robot, spider, scraper or other automated means to access
the Withings service;
IV. reverse engineer, decompile or disassemble, tamper with, or bypass
any security associated with any software or other products or
processes accessible through the Withings service, whether in whole
or in part;
V. use any fraudulent methods like inserting any code or manipulate the
content of the Withings service in any way or use any data mining,
data gathering or extraction method;
E. Data privacy: We process personal data relating to you during the
subscription process. Please refer to our Privacy Policy for more details
: https://www.withings.com/fr/en/legal/privacy-policy.
F. Applicable law: These Terms and Conditions shall be governed by the laws
of France, without reference to the principles of conflicts of laws. The
French courts are competent to judge any dispute arising from these Terms
and Conditions.
We may terminate or restrict your use of our service if you violate these Terms
of Use or are engaged in illegal or fraudulent use of the service.
MORE INFOS ABOUT THE WITHINGS+ SUBSCRIPTION
The service Withings+ unlocks an in-app health experience with access to daily
engagement support and exclusive content in the areas of sleep, nutrition and
activity. With Withings+, you’ll get guided on a daily basis to create a healthy
routine that sticks.
Promotional Offers of Withings+ service bundled with a Body Segment
For the launch of the Body Segment, we offer two introductory subscription
(1)(2) plans to the Withings+ service:
* Monthly subscription: 3 free months of Withings+, then 9.95€/month (3)
* Annual subscription: 3 free months of Withings+, then 99,5€/year
(corresponding to 8,29€/month) (4)
The 3-month trial period starts on the product’s installation using the Withings
mobile application.
(1) These introductory offers are not mandatory to use the Body Segment. By
selecting one of these offers, you agree to conclude a subscription contract
with Withings for the Withings+ service with the terms and condition described
below. The contract will start upon Body Segment installation using the Withings
mobile application.
(2) Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions. Offer eligibility is determined by
Withings at its sole discretion and we reserve the right to stop making an
offer. It is not possible to combine several promotional offers unless
specifically mentioned.
(3) Offer reserved for new Withings+ subscribers only (any person not subscribed
to Withings+ service during the last month). Right after the 3-month trial
period, the monthly auto-renewal starts and you will be automatically charged
9.95€ (or $9.95 or £9.95) per month. You can unsubscribe at any time. See below
for cancellation, termination and usage conditions.
(4) Offer reserved for new Withings+ subscribers only (any person not subscribed
to Withings+ service during the last month). Right after the 3-month trial
period, the annual auto-renewal starts and you will be automatically charged
99.5€ (or $99.5 or £99.5) per year. You can unsubscribe at any time. See below
for cancellation, termination and usage conditions.
Terms and conditions for a Withings+ subscription
General sales conditions and terms of use for Withings digital health products
and services are available here:
https://www.withings.com/legal/services-terms-and-conditions.
1. Subscription: Your subscription (also called contract) will continue until
terminated. To use the Withings service you must have Internet access and
the latest available Withings mobile application, Withings App. Unless you
cancel your subscription before your billing date, you authorize us to
charge the subscription fee for the next billing cycle to your payment
method (see "Cancellation" below). "payment method" means a valid and
accepted method of payment.
2. Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions (“Offers”). Offer eligibility is
determined by Withings at its sole discretion and we reserve the right to
stop making an Offer. It is not possible to combine several promotional
offers unless specifically mentioned.
3. Billing and cancellation
A. Billing Cycle: The subscription fee for the Withings+ service will be
charged to your payment method on the specific payment date indicated on
the subscription management webpage available on
https://healthmate.withings.com. The cycle will be monthly or annual
depending on the type of subscription that you chose when you subscribed
to the service. In some cases, the payment date may vary if the first
attempts of payment fail, if your payment method is not correctly
settled, if you change your billing cycle or your paid subscription began
on a day not contained in a given month.
B. Payment Methods: To use the Withings service you must provide at least
one payment method. Withings will automatically use the payment method
used during the initial checkout (credit card, PayPal, Google Pay, Apple
Pay…). You can update your payment method at any time (see below). You
authorize Withings to charge the payment method associated to your
account automatically with or without notice until your subscription is
not terminated. For some payment methods, the issuer may charge you
certain fees, such as foreign transaction fees or other fees relating to
the processing of your payment method. Local tax charges may vary
depending on the payment method used. Check with your payment method
service provider for details.
C. Uncollected payments: Any uncollected amounts remain due to Withings. If
a payment is not successfully settled, due to expiration, insufficient
funds, or otherwise, and you do not cancel your account, we may suspend
your access to the service until we have successfully charged a valid
payment method. In case of payments failure, the next payments will
continue to be charged regarding your billing cycle (it does not delay
the other due payments).
D. Updating your payment methods: You can update your payment method by
going to the subscription management webpage available on
https://healthmate.withings.com. At the moment, you can only update your
payment method to use credit card method. Following any update, you
authorize us to continue to charge the applicable payment method.
E. Cancellation: You can cancel your Withings+ subscription at any time, and
you will continue to have access to the service through the end of your
billing period. Payments are non-refundable and we do not provide refunds
or credits for any partial subscription periods or unused services. To
cancel, go to the subscription management webpage available on
https://healthmate.withings.com and follow the instructions for
cancellation. If you decide to cancel your subscription, the Withings+
service will be discontinued with all included features on the date your
subscription ends. Your devices and all their features will continue to
function normally.
F. Changes to the Price and Subscription Plans: We may change our
subscription plans and the price of our service from time to time;
however, any price changes or changes to your subscription plans will
apply no earlier than 30 days following notice to you.
4. Right of withdrawal:
A. Legal right of withdrawal: You may withdraw from your subscription order
without giving any reason within 14 days from the date the contract
start. To comply with the withdrawal deadline, simply send your
withdrawal request before the 14-day period expires to our customer
support department free of charge:
* By telephone 0 800 945 713
* Online on our customer support department
B. Effect of withdrawal:
I. We will refund all payments we have received from you related to the
Withings service. Withdrawal for hardware devices need to be managed
separately. We will use the same method of payment that you used for
your original order, unless you expressly agree to a different
method. In any case, this refund will not cause any additional costs
for you.
II. The Withings+ service will be discontinued immediately with all
included features. Your devices and all their features will continue
to function normally.
C. Acceptable use of the service
I. Right and access: The Withings+ service and any content accessed
through the service are for your personal and non-commercial use only
and may not be shared with individuals beyond device users. As long
as you subscribe to the service, Withings grants you a a limited,
non-exclusive, non-transferable, non-sublicensable right to access
the service and its related content. You agree not to use the service
for public performances.
II. Updates and improvements: The service, including the content library,
is regularly updated at our sole discretion at any time with or
without notice. In addition, we continually improve or test various
aspects of our service, including our user interfaces, promotional
features and availability. Those improvements or tests shall not
impact your use of the service.
D. Additional software terms: Except as explicitly authorized in these Terms
of Use, you agree not to:
I. archive, reproduce, distribute, modify, display, publish, license,
create derivative, sale, or use content and information contained on
or obtained from or through the Withings service;
II. circumvent, remove, alter, deactivate, degrade, block, obscure or
thwart any of the content protections or other elements of the
Withings service, including the graphical user interface, any
advertising or advertising features, copyright notices, and
trademark;
III. use any robot, spider, scraper or other automated means to access
the Withings service;
IV. reverse engineer, decompile or disassemble, tamper with, or bypass
any security associated with any software or other products or
processes accessible through the Withings service, whether in whole
or in part;
V. use any fraudulent methods like inserting any code or manipulate the
content of the Withings service in any way or use any data mining,
data gathering or extraction method;
E. Data privacy: We process personal data relating to you during the
subscription process. Please refer to our Privacy Policy for more details
: https://www.withings.com/fr/en/legal/privacy-policy.
F. Applicable law: These Terms and Conditions shall be governed by the laws
of France, without reference to the principles of conflicts of laws. The
French courts are competent to judge any dispute arising from these Terms
and Conditions.
We may terminate or restrict your use of our service if you violate these Terms
of Use or are engaged in illegal or fraudulent use of the service.
MORE INFOS ABOUT THE WITHINGS+ SUBSCRIPTION
The service Withings+ unlocks an in-app health experience with access to daily
engagement support and exclusive content in the areas of sleep, nutrition and
activity. With Withings+, you’ll get guided on a daily basis to create a healthy
routine that sticks.
Terms and conditions for a Withings+ subscription
General sales conditions and terms of use for Withings digital health products
and services are available here:
https://www.withings.com/legal/services-terms-and-conditions.
1. Subscription: Your subscription (also called contract) will continue until
terminated. To use the Withings service you must have Internet access and
the latest available Withings mobile application, Withings App. Unless you
cancel your subscription before your billing date, you authorize us to
charge the subscription fee for the next billing cycle to your payment
method (see "Cancellation" below). "payment method" means a valid and
accepted method of payment.
2. Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions (“Offers”). Offer eligibility is
determined by Withings at its sole discretion and we reserve the right to
stop making an Offer. It is not possible to combine several promotional
offers unless specifically mentioned.
3. Billing and cancellation
A. Billing Cycle: The subscription fee for the Withings+ service will be
charged to your payment method on the specific payment date indicated on
the subscription management webpage available on
https://healthmate.withings.com. The cycle will be monthly or annual
depending on the type of subscription that you chose when you subscribed
to the service. In some cases, the payment date may vary if the first
attempts of payment fail, if your payment method is not correctly
settled, if you change your billing cycle or your paid subscription began
on a day not contained in a given month.
B. Payment Methods: To use the Withings service you must provide at least
one payment method. Withings will automatically use the payment method
used during the initial checkout (credit card, PayPal, Google Pay, Apple
Pay…). You can update your payment method at any time (see below). You
authorize Withings to charge the payment method associated to your
account automatically with or without notice until your subscription is
not terminated. For some payment methods, the issuer may charge you
certain fees, such as foreign transaction fees or other fees relating to
the processing of your payment method. Local tax charges may vary
depending on the payment method used. Check with your payment method
service provider for details.
C. Uncollected payments: Any uncollected amounts remain due to Withings. If
a payment is not successfully settled, due to expiration, insufficient
funds, or otherwise, and you do not cancel your account, we may suspend
your access to the service until we have successfully charged a valid
payment method. In case of payments failure, the next payments will
continue to be charged regarding your billing cycle (it does not delay
the other due payments).
D. Updating your payment methods: You can update your payment method by
going to the subscription management webpage available on
https://healthmate.withings.com. At the moment, you can only update your
payment method to use credit card method. Following any update, you
authorize us to continue to charge the applicable payment method.
E. Cancellation: You can cancel your Withings+ subscription at any time, and
you will continue to have access to the service through the end of your
billing period. Payments are non-refundable and we do not provide refunds
or credits for any partial subscription periods or unused services. To
cancel, go to the subscription management webpage available on
https://healthmate.withings.com and follow the instructions for
cancellation. If you decide to cancel your subscription, the Withings+
service will be discontinued with all included features on the date your
subscription ends. Your devices and all their features will continue to
function normally.
F. Changes to the Price and Subscription Plans: We may change our
subscription plans and the price of our service from time to time;
however, any price changes or changes to your subscription plans will
apply no earlier than 30 days following notice to you.
4. Right of withdrawal:
A. Legal right of withdrawal: You may withdraw from your subscription order
without giving any reason within 14 days from the date the contract
start. To comply with the withdrawal deadline, simply send your
withdrawal request before the 14-day period expires to our customer
support department free of charge:
* By telephone 0 800 945 713
* Online on our customer support department
B. Effect of withdrawal:
I. We will refund all payments we have received from you related to the
Withings service. Withdrawal for hardware devices need to be managed
separately. We will use the same method of payment that you used for
your original order, unless you expressly agree to a different
method. In any case, this refund will not cause any additional costs
for you.
II. The Withings+ service will be discontinued immediately with all
included features. Your devices and all their features will continue
to function normally.
C. Acceptable use of the service
I. Right and access: The Withings+ service and any content accessed
through the service are for your personal and non-commercial use only
and may not be shared with individuals beyond device users. As long
as you subscribe to the service, Withings grants you a a limited,
non-exclusive, non-transferable, non-sublicensable right to access
the service and its related content. You agree not to use the service
for public performances.
II. Updates and improvements: The service, including the content library,
is regularly updated at our sole discretion at any time with or
without notice. In addition, we continually improve or test various
aspects of our service, including our user interfaces, promotional
features and availability. Those improvements or tests shall not
impact your use of the service.
D. Additional software terms: Except as explicitly authorized in these Terms
of Use, you agree not to:
I. archive, reproduce, distribute, modify, display, publish, license,
create derivative, sale, or use content and information contained on
or obtained from or through the Withings service;
II. circumvent, remove, alter, deactivate, degrade, block, obscure or
thwart any of the content protections or other elements of the
Withings service, including the graphical user interface, any
advertising or advertising features, copyright notices, and
trademark;
III. use any robot, spider, scraper or other automated means to access
the Withings service;
IV. reverse engineer, decompile or disassemble, tamper with, or bypass
any security associated with any software or other products or
processes accessible through the Withings service, whether in whole
or in part;
V. use any fraudulent methods like inserting any code or manipulate the
content of the Withings service in any way or use any data mining,
data gathering or extraction method;
E. Data privacy: We process personal data relating to you during the
subscription process. Please refer to our Privacy Policy for more details
: https://www.withings.com/fr/en/legal/privacy-policy.
F. Applicable law: These Terms and Conditions shall be governed by the laws
of France, without reference to the principles of conflicts of laws. The
French courts are competent to judge any dispute arising from these Terms
and Conditions.
We may terminate or restrict your use of our service if you violate these Terms
of Use or are engaged in illegal or fraudulent use of the service.
MORE INFOS ABOUT THE WITHINGS+ SUBSCRIPTION
The service Withings+ unlocks an in-app health experience with access to daily
engagement support and exclusive content in the areas of sleep, nutrition and
activity. With Withings+, you’ll get guided on a daily basis to create a healthy
routine that sticks.
Terms and conditions for a Withings+ subscription
General sales conditions and terms of use for Withings digital health products
and services are available here:
https://www.withings.com/legal/services-terms-and-conditions.
1. Subscription: Your subscription (also called contract) will continue until
terminated. To use the Withings service you must have Internet access and
the latest available Withings mobile application, Withings App. Unless you
cancel your subscription before your billing date, you authorize us to
charge the subscription fee for the next billing cycle to your payment
method (see "Cancellation" below). "payment method" means a valid and
accepted method of payment.
2. Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions (“Offers”). Offer eligibility is
determined by Withings at its sole discretion and we reserve the right to
stop making an Offer. It is not possible to combine several promotional
offers unless specifically mentioned.
3. Billing and cancellation
A. Billing Cycle: The subscription fee for the Withings+ service will be
charged to your payment method on the specific payment date indicated on
the subscription management webpage available on
https://healthmate.withings.com. The cycle will be monthly or annual
depending on the type of subscription that you chose when you subscribed
to the service. In some cases, the payment date may vary if the first
attempts of payment fail, if your payment method is not correctly
settled, if you change your billing cycle or your paid subscription began
on a day not contained in a given month.
B. Payment Methods: To use the Withings service you must provide at least
one payment method. Withings will automatically use the payment method
used during the initial checkout (credit card, PayPal, Google Pay, Apple
Pay…). You can update your payment method at any time (see below). You
authorize Withings to charge the payment method associated to your
account automatically with or without notice until your subscription is
not terminated. For some payment methods, the issuer may charge you
certain fees, such as foreign transaction fees or other fees relating to
the processing of your payment method. Local tax charges may vary
depending on the payment method used. Check with your payment method
service provider for details.
C. Uncollected payments: Any uncollected amounts remain due to Withings. If
a payment is not successfully settled, due to expiration, insufficient
funds, or otherwise, and you do not cancel your account, we may suspend
your access to the service until we have successfully charged a valid
payment method. In case of payments failure, the next payments will
continue to be charged regarding your billing cycle (it does not delay
the other due payments).
D. Updating your payment methods: You can update your payment method by
going to the subscription management webpage available on
https://healthmate.withings.com. At the moment, you can only update your
payment method to use credit card method. Following any update, you
authorize us to continue to charge the applicable payment method.
E. Cancellation: You can cancel your Withings+ subscription at any time, and
you will continue to have access to the service through the end of your
billing period. Payments are non-refundable and we do not provide refunds
or credits for any partial subscription periods or unused services. To
cancel, go to the subscription management webpage available on
https://healthmate.withings.com and follow the instructions for
cancellation. If you decide to cancel your subscription, the Withings+
service will be discontinued with all included features on the date your
subscription ends. Your devices and all their features will continue to
function normally.
F. Changes to the Price and Subscription Plans: We may change our
subscription plans and the price of our service from time to time;
however, any price changes or changes to your subscription plans will
apply no earlier than 30 days following notice to you.
4. Right of withdrawal:
A. Legal right of withdrawal: You may withdraw from your subscription order
without giving any reason within 14 days from the date the contract
start. To comply with the withdrawal deadline, simply send your
withdrawal request before the 14-day period expires to our customer
support department free of charge:
* By telephone 0 800 945 713
* Online on our customer support department
B. Effect of withdrawal:
I. We will refund all payments we have received from you related to the
Withings service. Withdrawal for hardware devices need to be managed
separately. We will use the same method of payment that you used for
your original order, unless you expressly agree to a different
method. In any case, this refund will not cause any additional costs
for you.
II. The Withings+ service will be discontinued immediately with all
included features. Your devices and all their features will continue
to function normally.
C. Acceptable use of the service
I. Right and access: The Withings+ service and any content accessed
through the service are for your personal and non-commercial use only
and may not be shared with individuals beyond device users. As long
as you subscribe to the service, Withings grants you a a limited,
non-exclusive, non-transferable, non-sublicensable right to access
the service and its related content. You agree not to use the service
for public performances.
II. Updates and improvements: The service, including the content library,
is regularly updated at our sole discretion at any time with or
without notice. In addition, we continually improve or test various
aspects of our service, including our user interfaces, promotional
features and availability. Those improvements or tests shall not
impact your use of the service.
D. Additional software terms: Except as explicitly authorized in these Terms
of Use, you agree not to:
I. archive, reproduce, distribute, modify, display, publish, license,
create derivative, sale, or use content and information contained on
or obtained from or through the Withings service;
II. circumvent, remove, alter, deactivate, degrade, block, obscure or
thwart any of the content protections or other elements of the
Withings service, including the graphical user interface, any
advertising or advertising features, copyright notices, and
trademark;
III. use any robot, spider, scraper or other automated means to access
the Withings service;
IV. reverse engineer, decompile or disassemble, tamper with, or bypass
any security associated with any software or other products or
processes accessible through the Withings service, whether in whole
or in part;
V. use any fraudulent methods like inserting any code or manipulate the
content of the Withings service in any way or use any data mining,
data gathering or extraction method;
E. Data privacy: We process personal data relating to you during the
subscription process. Please refer to our Privacy Policy for more details
: https://www.withings.com/fr/en/legal/privacy-policy.
F. Applicable law: These Terms and Conditions shall be governed by the laws
of France, without reference to the principles of conflicts of laws. The
French courts are competent to judge any dispute arising from these Terms
and Conditions.
We may terminate or restrict your use of our service if you violate these Terms
of Use or are engaged in illegal or fraudulent use of the service.
MORE INFOS ABOUT THE WITHINGS+ SUBSCRIPTION
The service Withings+ unlocks an in-app health experience with access to daily
engagement support and exclusive content in the areas of sleep, nutrition and
activity. With Withings+, you’ll get guided on a daily basis to create a healthy
routine that sticks.
Terms and conditions for a Withings+ subscription
General sales conditions and terms of use for Withings digital health products
and services are available here:
https://www.withings.com/legal/services-terms-and-conditions.
1. Subscription: Your subscription (also called contract) will continue until
terminated. To use the Withings service you must have Internet access and
the latest available Withings mobile application, Withings App. Unless you
cancel your subscription before your billing date, you authorize us to
charge the subscription fee for the next billing cycle to your payment
method (see "Cancellation" below). "payment method" means a valid and
accepted method of payment.
2. Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions (“Offers”). Offer eligibility is
determined by Withings at its sole discretion and we reserve the right to
stop making an Offer. It is not possible to combine several promotional
offers unless specifically mentioned.
3. Billing and cancellation
A. Billing Cycle: The subscription fee for the Withings+ service will be
charged to your payment method on the specific payment date indicated on
the subscription management webpage available on
https://healthmate.withings.com. The cycle will be monthly or annual
depending on the type of subscription that you chose when you subscribed
to the service. In some cases, the payment date may vary if the first
attempts of payment fail, if your payment method is not correctly
settled, if you change your billing cycle or your paid subscription began
on a day not contained in a given month.
B. Payment Methods: To use the Withings service you must provide at least
one payment method. Withings will automatically use the payment method
used during the initial checkout (credit card, PayPal, Google Pay, Apple
Pay…). You can update your payment method at any time (see below). You
authorize Withings to charge the payment method associated to your
account automatically with or without notice until your subscription is
not terminated. For some payment methods, the issuer may charge you
certain fees, such as foreign transaction fees or other fees relating to
the processing of your payment method. Local tax charges may vary
depending on the payment method used. Check with your payment method
service provider for details.
C. Uncollected payments: Any uncollected amounts remain due to Withings. If
a payment is not successfully settled, due to expiration, insufficient
funds, or otherwise, and you do not cancel your account, we may suspend
your access to the service until we have successfully charged a valid
payment method. In case of payments failure, the next payments will
continue to be charged regarding your billing cycle (it does not delay
the other due payments).
D. Updating your payment methods: You can update your payment method by
going to the subscription management webpage available on
https://healthmate.withings.com. At the moment, you can only update your
payment method to use credit card method. Following any update, you
authorize us to continue to charge the applicable payment method.
E. Cancellation: You can cancel your Withings+ subscription at any time, and
you will continue to have access to the service through the end of your
billing period. Payments are non-refundable and we do not provide refunds
or credits for any partial subscription periods or unused services. To
cancel, go to the subscription management webpage available on
https://healthmate.withings.com and follow the instructions for
cancellation. If you decide to cancel your subscription, the Withings+
service will be discontinued with all included features on the date your
subscription ends. Your devices and all their features will continue to
function normally.
F. Changes to the Price and Subscription Plans: We may change our
subscription plans and the price of our service from time to time;
however, any price changes or changes to your subscription plans will
apply no earlier than 30 days following notice to you.
4. Right of withdrawal:
A. Legal right of withdrawal: You may withdraw from your subscription order
without giving any reason within 14 days from the date the contract
start. To comply with the withdrawal deadline, simply send your
withdrawal request before the 14-day period expires to our customer
support department free of charge:
* By telephone 0 800 945 713
* Online on our customer support department
B. Effect of withdrawal:
I. We will refund all payments we have received from you related to the
Withings service. Withdrawal for hardware devices need to be managed
separately. We will use the same method of payment that you used for
your original order, unless you expressly agree to a different
method. In any case, this refund will not cause any additional costs
for you.
II. The Withings+ service will be discontinued immediately with all
included features. Your devices and all their features will continue
to function normally.
C. Acceptable use of the service
I. Right and access: The Withings+ service and any content accessed
through the service are for your personal and non-commercial use only
and may not be shared with individuals beyond device users. As long
as you subscribe to the service, Withings grants you a a limited,
non-exclusive, non-transferable, non-sublicensable right to access
the service and its related content. You agree not to use the service
for public performances.
II. Updates and improvements: The service, including the content library,
is regularly updated at our sole discretion at any time with or
without notice. In addition, we continually improve or test various
aspects of our service, including our user interfaces, promotional
features and availability. Those improvements or tests shall not
impact your use of the service.
D. Additional software terms: Except as explicitly authorized in these Terms
of Use, you agree not to:
I. archive, reproduce, distribute, modify, display, publish, license,
create derivative, sale, or use content and information contained on
or obtained from or through the Withings service;
II. circumvent, remove, alter, deactivate, degrade, block, obscure or
thwart any of the content protections or other elements of the
Withings service, including the graphical user interface, any
advertising or advertising features, copyright notices, and
trademark;
III. use any robot, spider, scraper or other automated means to access
the Withings service;
IV. reverse engineer, decompile or disassemble, tamper with, or bypass
any security associated with any software or other products or
processes accessible through the Withings service, whether in whole
or in part;
V. use any fraudulent methods like inserting any code or manipulate the
content of the Withings service in any way or use any data mining,
data gathering or extraction method;
E. Data privacy: We process personal data relating to you during the
subscription process. Please refer to our Privacy Policy for more details
: https://www.withings.com/fr/en/legal/privacy-policy.
F. Applicable law: These Terms and Conditions shall be governed by the laws
of France, without reference to the principles of conflicts of laws. The
French courts are competent to judge any dispute arising from these Terms
and Conditions.
We may terminate or restrict your use of our service if you violate these Terms
of Use or are engaged in illegal or fraudulent use of the service.
MORE INFOS ABOUT THE WITHINGS+ SUBSCRIPTION
The service Withings+ unlocks an in-app health experience with access to daily
engagement support and exclusive content in the areas of sleep, nutrition and
activity. With Withings+, you’ll get guided on a daily basis to create a healthy
routine that sticks.
Promotional Offers of Withings+ service bundled with a Scanwatch Nova
For the launch of Scanwatch Nova, we offer two introductory subscription (1)(2)
plans to the Withings+ service:
* Monthly subscription: 3 free months of Withings+, then 9.95€/month (3)
* Annual subscription: 3 free months of Withings+, then 99,5€/year
(corresponding to 8,29€/month) (4)
The 3-month trial period starts on the product’s installation using the Withings
mobile application.
(1) These introductory offers are not mandatory to use the Scanwatch Nova. By
selecting one of these offers, you agree to conclude a subscription contract
with Withings for the Withings+ service with the terms and condition described
below. The contract will start upon Scanwatch Nova installation using the
Withings mobile application.
(2) Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions. Offer eligibility is determined by
Withings at its sole discretion and we reserve the right to stop making an
offer. It is not possible to combine several promotional offers unless
specifically mentioned.
(3) Offer reserved for new Withings+ subscribers only (any person not subscribed
to Withings+ service during the last month). Right after the 3-month trial
period, the monthly auto-renewal starts and you will be automatically charged
9.95€ (or $9.95 or £9.95) per month. You can unsubscribe at any time. See below
for cancellation, termination and usage conditions.
(4) Offer reserved for new Withings+ subscribers only (any person not subscribed
to Withings+ service during the last month). Right after the 3-month trial
period, the annual auto-renewal starts and you will be automatically charged
99.5€ (or $99.5 or £99.5) per year. You can unsubscribe at any time. See below
for cancellation, termination and usage conditions.
Terms and conditions for a Withings+ subscription
General sales conditions and terms of use for Withings digital health products
and services are available here:
https://www.withings.com/legal/services-terms-and-conditions.
1. Subscription: Your subscription (also called contract) will continue until
terminated. To use the Withings service you must have Internet access and
the latest available Withings mobile application, Withings App. Unless you
cancel your subscription before your billing date, you authorize us to
charge the subscription fee for the next billing cycle to your payment
method (see "Cancellation" below). "payment method" means a valid and
accepted method of payment.
2. Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions (“Offers”). Offer eligibility is
determined by Withings at its sole discretion and we reserve the right to
stop making an Offer. It is not possible to combine several promotional
offers unless specifically mentioned.
3. Billing and cancellation
A. Billing Cycle: The subscription fee for the Withings+ service will be
charged to your payment method on the specific payment date indicated on
the subscription management webpage available on
https://healthmate.withings.com. The cycle will be monthly or annual
depending on the type of subscription that you chose when you subscribed
to the service. In some cases, the payment date may vary if the first
attempts of payment fail, if your payment method is not correctly
settled, if you change your billing cycle or your paid subscription began
on a day not contained in a given month.
B. Payment Methods: To use the Withings service you must provide at least
one payment method. Withings will automatically use the payment method
used during the initial checkout (credit card, PayPal, Google Pay, Apple
Pay…). You can update your payment method at any time (see below). You
authorize Withings to charge the payment method associated to your
account automatically with or without notice until your subscription is
not terminated. For some payment methods, the issuer may charge you
certain fees, such as foreign transaction fees or other fees relating to
the processing of your payment method. Local tax charges may vary
depending on the payment method used. Check with your payment method
service provider for details.
C. Uncollected payments: Any uncollected amounts remain due to Withings. If
a payment is not successfully settled, due to expiration, insufficient
funds, or otherwise, and you do not cancel your account, we may suspend
your access to the service until we have successfully charged a valid
payment method. In case of payments failure, the next payments will
continue to be charged regarding your billing cycle (it does not delay
the other due payments).
D. Updating your payment methods: You can update your payment method by
going to the subscription management webpage available on
https://healthmate.withings.com. At the moment, you can only update your
payment method to use credit card method. Following any update, you
authorize us to continue to charge the applicable payment method.
E. Cancellation: You can cancel your Withings+ subscription at any time, and
you will continue to have access to the service through the end of your
billing period. Payments are non-refundable and we do not provide refunds
or credits for any partial subscription periods or unused services. To
cancel, go to the subscription management webpage available on
https://healthmate.withings.com and follow the instructions for
cancellation. If you decide to cancel your subscription, the Withings+
service will be discontinued with all included features on the date your
subscription ends. Your devices and all their features will continue to
function normally.
F. Changes to the Price and Subscription Plans: We may change our
subscription plans and the price of our service from time to time;
however, any price changes or changes to your subscription plans will
apply no earlier than 30 days following notice to you.
4. Right of withdrawal:
A. Legal right of withdrawal: You may withdraw from your subscription order
without giving any reason within 14 days from the date the contract
start. To comply with the withdrawal deadline, simply send your
withdrawal request before the 14-day period expires to our customer
support department free of charge:
* By telephone 0 800 945 713
* Online on our customer support department
B. Effect of withdrawal:
I. We will refund all payments we have received from you related to the
Withings service. Withdrawal for hardware devices need to be managed
separately. We will use the same method of payment that you used for
your original order, unless you expressly agree to a different
method. In any case, this refund will not cause any additional costs
for you.
II. The Withings+ service will be discontinued immediately with all
included features. Your devices and all their features will continue
to function normally.
C. Acceptable use of the service
I. Right and access: The Withings+ service and any content accessed
through the service are for your personal and non-commercial use only
and may not be shared with individuals beyond device users. As long
as you subscribe to the service, Withings grants you a a limited,
non-exclusive, non-transferable, non-sublicensable right to access
the service and its related content. You agree not to use the service
for public performances.
II. Updates and improvements: The service, including the content library,
is regularly updated at our sole discretion at any time with or
without notice. In addition, we continually improve or test various
aspects of our service, including our user interfaces, promotional
features and availability. Those improvements or tests shall not
impact your use of the service.
D. Additional software terms: Except as explicitly authorized in these Terms
of Use, you agree not to:
I. archive, reproduce, distribute, modify, display, publish, license,
create derivative, sale, or use content and information contained on
or obtained from or through the Withings service;
II. circumvent, remove, alter, deactivate, degrade, block, obscure or
thwart any of the content protections or other elements of the
Withings service, including the graphical user interface, any
advertising or advertising features, copyright notices, and
trademark;
III. use any robot, spider, scraper or other automated means to access
the Withings service;
IV. reverse engineer, decompile or disassemble, tamper with, or bypass
any security associated with any software or other products or
processes accessible through the Withings service, whether in whole
or in part;
V. use any fraudulent methods like inserting any code or manipulate the
content of the Withings service in any way or use any data mining,
data gathering or extraction method;
E. Data privacy: We process personal data relating to you during the
subscription process. Please refer to our Privacy Policy for more details
: https://www.withings.com/fr/en/legal/privacy-policy.
F. Applicable law: These Terms and Conditions shall be governed by the laws
of France, without reference to the principles of conflicts of laws. The
French courts are competent to judge any dispute arising from these Terms
and Conditions.
We may terminate or restrict your use of our service if you violate these Terms
of Use or are engaged in illegal or fraudulent use of the service.
MORE INFOS ABOUT THE WITHINGS+ SUBSCRIPTION
The service Withings+ unlocks an in-app health experience with access to daily
engagement support and exclusive content in the areas of sleep, nutrition and
activity. With Withings+, you’ll get guided on a daily basis to create a healthy
routine that sticks.
Promotional Offers of Withings+ service bundled with a Scanwatch Healthmaster
For the launch of Scanwatch Healthmaster, we offer two introductory subscription
(1)(2) plans to the Withings+ service:
* Monthly subscription: 3 free months of Withings+, then 9.95€/month (3)
* Annual subscription: 3 free months of Withings+, then 99,5€/year
(corresponding to 8,29€/month) (4)
The 3-month trial period starts on the product’s installation using the Withings
mobile application.
(1) These introductory offers are not mandatory to use the Scanwatch
Healthmaster. By selecting one of these offers, you agree to conclude a
subscription contract with Withings for the Withings+ service with the terms and
condition described below. The contract will start upon Scanwatch Healthmaster
installation using the Withings mobile application.
(2) Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions. Offer eligibility is determined by
Withings at its sole discretion and we reserve the right to stop making an
offer. It is not possible to combine several promotional offers unless
specifically mentioned.
(3) Offer reserved for new Withings+ subscribers only (any person not subscribed
to Withings+ service during the last month). Right after the 3-month trial
period, the monthly auto-renewal starts and you will be automatically charged
9.95€ (or $9.95 or £9.95) per month. You can unsubscribe at any time. See below
for cancellation, termination and usage conditions.
(4) Offer reserved for new Withings+ subscribers only (any person not subscribed
to Withings+ service during the last month). Right after the 3-month trial
period, the annual auto-renewal starts and you will be automatically charged
99.5€ (or $99.5 or £99.5) per year. You can unsubscribe at any time. See below
for cancellation, termination and usage conditions.
Terms and conditions for a Withings+ subscription
General sales conditions and terms of use for Withings digital health products
and services are available here:
https://www.withings.com/legal/services-terms-and-conditions.
1. Subscription: Your subscription (also called contract) will continue until
terminated. To use the Withings service you must have Internet access and
the latest available Withings mobile application, Withings App. Unless you
cancel your subscription before your billing date, you authorize us to
charge the subscription fee for the next billing cycle to your payment
method (see "Cancellation" below). "payment method" means a valid and
accepted method of payment.
2. Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions (“Offers”). Offer eligibility is
determined by Withings at its sole discretion and we reserve the right to
stop making an Offer. It is not possible to combine several promotional
offers unless specifically mentioned.
3. Billing and cancellation
A. Billing Cycle: The subscription fee for the Withings+ service will be
charged to your payment method on the specific payment date indicated on
the subscription management webpage available on
https://healthmate.withings.com. The cycle will be monthly or annual
depending on the type of subscription that you chose when you subscribed
to the service. In some cases, the payment date may vary if the first
attempts of payment fail, if your payment method is not correctly
settled, if you change your billing cycle or your paid subscription began
on a day not contained in a given month.
B. Payment Methods: To use the Withings service you must provide at least
one payment method. Withings will automatically use the payment method
used during the initial checkout (credit card, PayPal, Google Pay, Apple
Pay…). You can update your payment method at any time (see below). You
authorize Withings to charge the payment method associated to your
account automatically with or without notice until your subscription is
not terminated. For some payment methods, the issuer may charge you
certain fees, such as foreign transaction fees or other fees relating to
the processing of your payment method. Local tax charges may vary
depending on the payment method used. Check with your payment method
service provider for details.
C. Uncollected payments: Any uncollected amounts remain due to Withings. If
a payment is not successfully settled, due to expiration, insufficient
funds, or otherwise, and you do not cancel your account, we may suspend
your access to the service until we have successfully charged a valid
payment method. In case of payments failure, the next payments will
continue to be charged regarding your billing cycle (it does not delay
the other due payments).
D. Updating your payment methods: You can update your payment method by
going to the subscription management webpage available on
https://healthmate.withings.com. At the moment, you can only update your
payment method to use credit card method. Following any update, you
authorize us to continue to charge the applicable payment method.
E. Cancellation: You can cancel your Withings+ subscription at any time, and
you will continue to have access to the service through the end of your
billing period. Payments are non-refundable and we do not provide refunds
or credits for any partial subscription periods or unused services. To
cancel, go to the subscription management webpage available on
https://healthmate.withings.com and follow the instructions for
cancellation. If you decide to cancel your subscription, the Withings+
service will be discontinued with all included features on the date your
subscription ends. Your devices and all their features will continue to
function normally.
F. Changes to the Price and Subscription Plans: We may change our
subscription plans and the price of our service from time to time;
however, any price changes or changes to your subscription plans will
apply no earlier than 30 days following notice to you.
4. Right of withdrawal:
A. Legal right of withdrawal: You may withdraw from your subscription order
without giving any reason within 14 days from the date the contract
start. To comply with the withdrawal deadline, simply send your
withdrawal request before the 14-day period expires to our customer
support department free of charge:
* By telephone 0 800 945 713
* Online on our customer support department
B. Effect of withdrawal:
I. We will refund all payments we have received from you related to the
Withings service. Withdrawal for hardware devices need to be managed
separately. We will use the same method of payment that you used for
your original order, unless you expressly agree to a different
method. In any case, this refund will not cause any additional costs
for you.
II. The Withings+ service will be discontinued immediately with all
included features. Your devices and all their features will continue
to function normally.
C. Acceptable use of the service
I. Right and access: The Withings+ service and any content accessed
through the service are for your personal and non-commercial use only
and may not be shared with individuals beyond device users. As long
as you subscribe to the service, Withings grants you a a limited,
non-exclusive, non-transferable, non-sublicensable right to access
the service and its related content. You agree not to use the service
for public performances.
II. Updates and improvements: The service, including the content library,
is regularly updated at our sole discretion at any time with or
without notice. In addition, we continually improve or test various
aspects of our service, including our user interfaces, promotional
features and availability. Those improvements or tests shall not
impact your use of the service.
D. Additional software terms: Except as explicitly authorized in these Terms
of Use, you agree not to:
I. archive, reproduce, distribute, modify, display, publish, license,
create derivative, sale, or use content and information contained on
or obtained from or through the Withings service;
II. circumvent, remove, alter, deactivate, degrade, block, obscure or
thwart any of the content protections or other elements of the
Withings service, including the graphical user interface, any
advertising or advertising features, copyright notices, and
trademark;
III. use any robot, spider, scraper or other automated means to access
the Withings service;
IV. reverse engineer, decompile or disassemble, tamper with, or bypass
any security associated with any software or other products or
processes accessible through the Withings service, whether in whole
or in part;
V. use any fraudulent methods like inserting any code or manipulate the
content of the Withings service in any way or use any data mining,
data gathering or extraction method;
E. Data privacy: We process personal data relating to you during the
subscription process. Please refer to our Privacy Policy for more details
: https://www.withings.com/fr/en/legal/privacy-policy.
F. Applicable law: These Terms and Conditions shall be governed by the laws
of France, without reference to the principles of conflicts of laws. The
French courts are competent to judge any dispute arising from these Terms
and Conditions.
We may terminate or restrict your use of our service if you violate these Terms
of Use or are engaged in illegal or fraudulent use of the service.
MORE INFOS ABOUT THE WITHINGS+ SUBSCRIPTION
The service Withings+ unlocks an in-app health experience with access to daily
engagement support and exclusive content in the areas of sleep, nutrition and
activity. With Withings+, you’ll get guided on a daily basis to create a healthy
routine that sticks.
Promotional Offers of Withings+ service bundled with a ScanWatch Vitals
For the launch of ScanWatch Vitals, we offer two introductory subscription
(1)(2) plans to the Withings+ service:
* Monthly subscription: 3 free months of Withings+, then 9.95€/month (3)
* Annual subscription: 3 free months of Withings+, then 99,5€/year
(corresponding to 8,29€/month) (4)
The 3-month trial period starts on the product’s installation using the Withings
mobile application.
(1) These introductory offers are not mandatory to use the ScanWatch Vitals. By
selecting one of these offers, you agree to conclude a subscription contract
with Withings for the Withings+ service with the terms and condition described
below. The contract will start upon ScanWatch Vitals installation using the
Withings mobile application.
(2) Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions. Offer eligibility is determined by
Withings at its sole discretion and we reserve the right to stop making an
offer. It is not possible to combine several promotional offers unless
specifically mentioned.
(3) Offer reserved for new Withings+ subscribers only (any person not subscribed
to Withings+ service during the last month). Right after the 3-month trial
period, the monthly auto-renewal starts and you will be automatically charged
9.95€ (or $9.95 or £9.95) per month. You can unsubscribe at any time. See below
for cancellation, termination and usage conditions.
(4) Offer reserved for new Withings+ subscribers only (any person not subscribed
to Withings+ service during the last month). Right after the 3-month trial
period, the annual auto-renewal starts and you will be automatically charged
99.5€ (or $99.5 or £99.5) per year. You can unsubscribe at any time. See below
for cancellation, termination and usage conditions.
Terms and conditions for a Withings+ subscription
General sales conditions and terms of use for Withings digital health products
and services are available here:
https://www.withings.com/legal/services-terms-and-conditions.
1. Subscription: Your subscription (also called contract) will continue until
terminated. To use the Withings service you must have Internet access and
the latest available Withings mobile application, Withings App. Unless you
cancel your subscription before your billing date, you authorize us to
charge the subscription fee for the next billing cycle to your payment
method (see "Cancellation" below). "payment method" means a valid and
accepted method of payment.
2. Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions (“Offers”). Offer eligibility is
determined by Withings at its sole discretion and we reserve the right to
stop making an Offer. It is not possible to combine several promotional
offers unless specifically mentioned.
3. Billing and cancellation
A. Billing Cycle: The subscription fee for the Withings+ service will be
charged to your payment method on the specific payment date indicated on
the subscription management webpage available on
https://healthmate.withings.com. The cycle will be monthly or annual
depending on the type of subscription that you chose when you subscribed
to the service. In some cases, the payment date may vary if the first
attempts of payment fail, if your payment method is not correctly
settled, if you change your billing cycle or your paid subscription began
on a day not contained in a given month.
B. Payment Methods: To use the Withings service you must provide at least
one payment method. Withings will automatically use the payment method
used during the initial checkout (credit card, PayPal, Google Pay, Apple
Pay…). You can update your payment method at any time (see below). You
authorize Withings to charge the payment method associated to your
account automatically with or without notice until your subscription is
not terminated. For some payment methods, the issuer may charge you
certain fees, such as foreign transaction fees or other fees relating to
the processing of your payment method. Local tax charges may vary
depending on the payment method used. Check with your payment method
service provider for details.
C. Uncollected payments: Any uncollected amounts remain due to Withings. If
a payment is not successfully settled, due to expiration, insufficient
funds, or otherwise, and you do not cancel your account, we may suspend
your access to the service until we have successfully charged a valid
payment method. In case of payments failure, the next payments will
continue to be charged regarding your billing cycle (it does not delay
the other due payments).
D. Updating your payment methods: You can update your payment method by
going to the subscription management webpage available on
https://healthmate.withings.com. At the moment, you can only update your
payment method to use credit card method. Following any update, you
authorize us to continue to charge the applicable payment method.
E. Cancellation: You can cancel your Withings+ subscription at any time, and
you will continue to have access to the service through the end of your
billing period. Payments are non-refundable and we do not provide refunds
or credits for any partial subscription periods or unused services. To
cancel, go to the subscription management webpage available on
https://healthmate.withings.com and follow the instructions for
cancellation. If you decide to cancel your subscription, the Withings+
service will be discontinued with all included features on the date your
subscription ends. Your devices and all their features will continue to
function normally.
F. Changes to the Price and Subscription Plans: We may change our
subscription plans and the price of our service from time to time;
however, any price changes or changes to your subscription plans will
apply no earlier than 30 days following notice to you.
4. Right of withdrawal:
A. Legal right of withdrawal: You may withdraw from your subscription order
without giving any reason within 14 days from the date the contract
start. To comply with the withdrawal deadline, simply send your
withdrawal request before the 14-day period expires to our customer
support department free of charge:
* By telephone 0 800 945 713
* Online on our customer support department
B. Effect of withdrawal:
I. We will refund all payments we have received from you related to the
Withings service. Withdrawal for hardware devices need to be managed
separately. We will use the same method of payment that you used for
your original order, unless you expressly agree to a different
method. In any case, this refund will not cause any additional costs
for you.
II. The Withings+ service will be discontinued immediately with all
included features. Your devices and all their features will continue
to function normally.
C. Acceptable use of the service
I. Right and access: The Withings+ service and any content accessed
through the service are for your personal and non-commercial use only
and may not be shared with individuals beyond device users. As long
as you subscribe to the service, Withings grants you a a limited,
non-exclusive, non-transferable, non-sublicensable right to access
the service and its related content. You agree not to use the service
for public performances.
II. Updates and improvements: The service, including the content library,
is regularly updated at our sole discretion at any time with or
without notice. In addition, we continually improve or test various
aspects of our service, including our user interfaces, promotional
features and availability. Those improvements or tests shall not
impact your use of the service.
D. Additional software terms: Except as explicitly authorized in these Terms
of Use, you agree not to:
I. archive, reproduce, distribute, modify, display, publish, license,
create derivative, sale, or use content and information contained on
or obtained from or through the Withings service;
II. circumvent, remove, alter, deactivate, degrade, block, obscure or
thwart any of the content protections or other elements of the
Withings service, including the graphical user interface, any
advertising or advertising features, copyright notices, and
trademark;
III. use any robot, spider, scraper or other automated means to access
the Withings service;
IV. reverse engineer, decompile or disassemble, tamper with, or bypass
any security associated with any software or other products or
processes accessible through the Withings service, whether in whole
or in part;
V. use any fraudulent methods like inserting any code or manipulate the
content of the Withings service in any way or use any data mining,
data gathering or extraction method;
E. Data privacy: We process personal data relating to you during the
subscription process. Please refer to our Privacy Policy for more details
: https://www.withings.com/fr/en/legal/privacy-policy.
F. Applicable law: These Terms and Conditions shall be governed by the laws
of France, without reference to the principles of conflicts of laws. The
French courts are competent to judge any dispute arising from these Terms
and Conditions.
We may terminate or restrict your use of our service if you violate these Terms
of Use or are engaged in illegal or fraudulent use of the service.
MORE INFOS ABOUT THE WITHINGS+ SUBSCRIPTION
The service Withings+ unlocks an in-app health experience with access to daily
engagement support and exclusive content in the areas of sleep, nutrition and
activity. With Withings+, you’ll get guided on a daily basis to create a healthy
routine that sticks.
Promotional Offers of Withings+ service bundled with a Scanwatch 2
For the launch of Scanwatch 2, we offer two introductory subscription (1)(2)
plans to the Withings+ service:
* Monthly subscription: 3 free months of Withings+, then 9.95€/month (3)
* Annual subscription: 3 free months of Withings+, then 99,5€/year
(corresponding to 8,29€/month) (4)
The 3-month trial period starts on the product’s installation using the Withings
mobile application.
(1) These introductory offers are not mandatory to use the Scanwatch 2. By
selecting one of these offers, you agree to conclude a subscription contract
with Withings for the Withings+ service with the terms and condition described
below. The contract will start upon Scanwatch 2 installation using the Withings
mobile application.
(2) Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions. Offer eligibility is determined by
Withings at its sole discretion and we reserve the right to stop making an
offer. It is not possible to combine several promotional offers unless
specifically mentioned.
(3) Offer reserved for new Withings+ subscribers only (any person not subscribed
to Withings+ service during the last month). Right after the 3-month trial
period, the monthly auto-renewal starts and you will be automatically charged
9.95€ (or $9.95 or £9.95) per month. You can unsubscribe at any time. See below
for cancellation, termination and usage conditions.
(4) Offer reserved for new Withings+ subscribers only (any person not subscribed
to Withings+ service during the last month). Right after the 3-month trial
period, the annual auto-renewal starts and you will be automatically charged
99.5€ (or $99.5 or £99.5) per year. You can unsubscribe at any time. See below
for cancellation, termination and usage conditions.
Terms and conditions for a Withings+ subscription
General sales conditions and terms of use for Withings digital health products
and services are available here:
https://www.withings.com/legal/services-terms-and-conditions.
1. Subscription: Your subscription (also called contract) will continue until
terminated. To use the Withings service you must have Internet access and
the latest available Withings mobile application, Withings App. Unless you
cancel your subscription before your billing date, you authorize us to
charge the subscription fee for the next billing cycle to your payment
method (see "Cancellation" below). "payment method" means a valid and
accepted method of payment.
2. Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions (“Offers”). Offer eligibility is
determined by Withings at its sole discretion and we reserve the right to
stop making an Offer. It is not possible to combine several promotional
offers unless specifically mentioned.
3. Billing and cancellation
A. Billing Cycle: The subscription fee for the Withings+ service will be
charged to your payment method on the specific payment date indicated on
the subscription management webpage available on
https://healthmate.withings.com. The cycle will be monthly or annual
depending on the type of subscription that you chose when you subscribed
to the service. In some cases, the payment date may vary if the first
attempts of payment fail, if your payment method is not correctly
settled, if you change your billing cycle or your paid subscription began
on a day not contained in a given month.
B. Payment Methods: To use the Withings service you must provide at least
one payment method. Withings will automatically use the payment method
used during the initial checkout (credit card, PayPal, Google Pay, Apple
Pay…). You can update your payment method at any time (see below). You
authorize Withings to charge the payment method associated to your
account automatically with or without notice until your subscription is
not terminated. For some payment methods, the issuer may charge you
certain fees, such as foreign transaction fees or other fees relating to
the processing of your payment method. Local tax charges may vary
depending on the payment method used. Check with your payment method
service provider for details.
C. Uncollected payments: Any uncollected amounts remain due to Withings. If
a payment is not successfully settled, due to expiration, insufficient
funds, or otherwise, and you do not cancel your account, we may suspend
your access to the service until we have successfully charged a valid
payment method. In case of payments failure, the next payments will
continue to be charged regarding your billing cycle (it does not delay
the other due payments).
D. Updating your payment methods: You can update your payment method by
going to the subscription management webpage available on
https://healthmate.withings.com. At the moment, you can only update your
payment method to use credit card method. Following any update, you
authorize us to continue to charge the applicable payment method.
E. Cancellation: You can cancel your Withings+ subscription at any time, and
you will continue to have access to the service through the end of your
billing period. Payments are non-refundable and we do not provide refunds
or credits for any partial subscription periods or unused services. To
cancel, go to the subscription management webpage available on
https://healthmate.withings.com and follow the instructions for
cancellation. If you decide to cancel your subscription, the Withings+
service will be discontinued with all included features on the date your
subscription ends. Your devices and all their features will continue to
function normally.
F. Changes to the Price and Subscription Plans: We may change our
subscription plans and the price of our service from time to time;
however, any price changes or changes to your subscription plans will
apply no earlier than 30 days following notice to you.
4. Right of withdrawal:
A. Legal right of withdrawal: You may withdraw from your subscription order
without giving any reason within 14 days from the date the contract
start. To comply with the withdrawal deadline, simply send your
withdrawal request before the 14-day period expires to our customer
support department free of charge:
* By telephone 0 800 945 713
* Online on our customer support department
B. Effect of withdrawal:
I. We will refund all payments we have received from you related to the
Withings service. Withdrawal for hardware devices need to be managed
separately. We will use the same method of payment that you used for
your original order, unless you expressly agree to a different
method. In any case, this refund will not cause any additional costs
for you.
II. The Withings+ service will be discontinued immediately with all
included features. Your devices and all their features will continue
to function normally.
C. Acceptable use of the service
I. Right and access: The Withings+ service and any content accessed
through the service are for your personal and non-commercial use only
and may not be shared with individuals beyond device users. As long
as you subscribe to the service, Withings grants you a a limited,
non-exclusive, non-transferable, non-sublicensable right to access
the service and its related content. You agree not to use the service
for public performances.
II. Updates and improvements: The service, including the content library,
is regularly updated at our sole discretion at any time with or
without notice. In addition, we continually improve or test various
aspects of our service, including our user interfaces, promotional
features and availability. Those improvements or tests shall not
impact your use of the service.
D. Additional software terms: Except as explicitly authorized in these Terms
of Use, you agree not to:
I. archive, reproduce, distribute, modify, display, publish, license,
create derivative, sale, or use content and information contained on
or obtained from or through the Withings service;
II. circumvent, remove, alter, deactivate, degrade, block, obscure or
thwart any of the content protections or other elements of the
Withings service, including the graphical user interface, any
advertising or advertising features, copyright notices, and
trademark;
III. use any robot, spider, scraper or other automated means to access
the Withings service;
IV. reverse engineer, decompile or disassemble, tamper with, or bypass
any security associated with any software or other products or
processes accessible through the Withings service, whether in whole
or in part;
V. use any fraudulent methods like inserting any code or manipulate the
content of the Withings service in any way or use any data mining,
data gathering or extraction method;
E. Data privacy: We process personal data relating to you during the
subscription process. Please refer to our Privacy Policy for more details
: https://www.withings.com/fr/en/legal/privacy-policy.
F. Applicable law: These Terms and Conditions shall be governed by the laws
of France, without reference to the principles of conflicts of laws. The
French courts are competent to judge any dispute arising from these Terms
and Conditions.
We may terminate or restrict your use of our service if you violate these Terms
of Use or are engaged in illegal or fraudulent use of the service.
MORE INFOS ABOUT THE WITHINGS+ SUBSCRIPTION
The service Withings+ unlocks an in-app health experience with access to daily
engagement support and exclusive content in the areas of sleep, nutrition and
activity. With Withings+, you’ll get guided on a daily basis to create a healthy
routine that sticks.
Terms and conditions for a Withings+ subscription
General sales conditions and terms of use for Withings digital health products
and services are available here:
https://www.withings.com/legal/services-terms-and-conditions.
1. Subscription: Your subscription (also called contract) will continue until
terminated. To use the Withings service you must have Internet access and
the latest available Withings mobile application, Withings App. Unless you
cancel your subscription before your billing date, you authorize us to
charge the subscription fee for the next billing cycle to your payment
method (see "Cancellation" below). "payment method" means a valid and
accepted method of payment.
2. Promotional or introductory offers: we may from time to time offer special
promotional offers, plans or subscriptions (“Offers”). Offer eligibility is
determined by Withings at its sole discretion and we reserve the right to
stop making an Offer. It is not possible to combine several promotional
offers unless specifically mentioned.
3. Billing and cancellation
A. Billing Cycle: The subscription fee for the Withings+ service will be
charged to your payment method on the specific payment date indicated on
the subscription management webpage available on
https://healthmate.withings.com. The cycle will be monthly or annual
depending on the type of subscription that you chose when you subscribed
to the service. In some cases, the payment date may vary if the first
attempts of payment fail, if your payment method is not correctly
settled, if you change your billing cycle or your paid subscription began
on a day not contained in a given month.
B. Payment Methods: To use the Withings service you must provide at least
one payment method. Withings will automatically use the payment method
used during the initial checkout (credit card, PayPal, Google Pay, Apple
Pay…). You can update your payment method at any time (see below). You
authorize Withings to charge the payment method associated to your
account automatically with or without notice until your subscription is
not terminated. For some payment methods, the issuer may charge you
certain fees, such as foreign transaction fees or other fees relating to
the processing of your payment method. Local tax charges may vary
depending on the payment method used. Check with your payment method
service provider for details.
C. Uncollected payments: Any uncollected amounts remain due to Withings. If
a payment is not successfully settled, due to expiration, insufficient
funds, or otherwise, and you do not cancel your account, we may suspend
your access to the service until we have successfully charged a valid
payment method. In case of payments failure, the next payments will
continue to be charged regarding your billing cycle (it does not delay
the other due payments).
D. Updating your payment methods: You can update your payment method by
going to the subscription management webpage available on
https://healthmate.withings.com. At the moment, you can only update your
payment method to use credit card method. Following any update, you
authorize us to continue to charge the applicable payment method.
E. Cancellation: You can cancel your Withings+ subscription at any time, and
you will continue to have access to the service through the end of your
billing period. Payments are non-refundable and we do not provide refunds
or credits for any partial subscription periods or unused services. To
cancel, go to the subscription management webpage available on
https://healthmate.withings.com and follow the instructions for
cancellation. If you decide to cancel your subscription, the Withings+
service will be discontinued with all included features on the date your
subscription ends. Your devices and all their features will continue to
function normally.
F. Changes to the Price and Subscription Plans: We may change our
subscription plans and the price of our service from time to time;
however, any price changes or changes to your subscription plans will
apply no earlier than 30 days following notice to you.
4. Right of withdrawal:
A. Legal right of withdrawal: You may withdraw from your subscription order
without giving any reason within 14 days from the date the contract
start. To comply with the withdrawal deadline, simply send your
withdrawal request before the 14-day period expires to our customer
support department free of charge:
* By telephone 0 800 945 713
* Online on our customer support department
B. Effect of withdrawal:
I. We will refund all payments we have received from you related to the
Withings service. Withdrawal for hardware devices need to be managed
separately. We will use the same method of payment that you used for
your original order, unless you expressly agree to a different
method. In any case, this refund will not cause any additional costs
for you.
II. The Withings+ service will be discontinued immediately with all
included features. Your devices and all their features will continue
to function normally.
C. Acceptable use of the service
I. Right and access: The Withings+ service and any content accessed
through the service are for your personal and non-commercial use only
and may not be shared with individuals beyond device users. As long
as you subscribe to the service, Withings grants you a a limited,
non-exclusive, non-transferable, non-sublicensable right to access
the service and its related content. You agree not to use the service
for public performances.
II. Updates and improvements: The service, including the content library,
is regularly updated at our sole discretion at any time with or
without notice. In addition, we continually improve or test various
aspects of our service, including our user interfaces, promotional
features and availability. Those improvements or tests shall not
impact your use of the service.
D. Additional software terms: Except as explicitly authorized in these Terms
of Use, you agree not to:
I. archive, reproduce, distribute, modify, display, publish, license,
create derivative, sale, or use content and information contained on
or obtained from or through the Withings service;
II. circumvent, remove, alter, deactivate, degrade, block, obscure or
thwart any of the content protections or other elements of the
Withings service, including the graphical user interface, any
advertising or advertising features, copyright notices, and
trademark;
III. use any robot, spider, scraper or other automated means to access
the Withings service;
IV. reverse engineer, decompile or disassemble, tamper with, or bypass
any security associated with any software or other products or
processes accessible through the Withings service, whether in whole
or in part;
V. use any fraudulent methods like inserting any code or manipulate the
content of the Withings service in any way or use any data mining,
data gathering or extraction method;
E. Data privacy: We process personal data relating to you during the
subscription process. Please refer to our Privacy Policy for more details
: https://www.withings.com/fr/en/legal/privacy-policy.
F. Applicable law: These Terms and Conditions shall be governed by the laws
of France, without reference to the principles of conflicts of laws. The
French courts are competent to judge any dispute arising from these Terms
and Conditions.
We may terminate or restrict your use of our service if you violate these Terms
of Use or are engaged in illegal or fraudulent use of the service.