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Trends Report
SHAPING THE FUTURE OF GCCS IN 2025
Trends to Prioritize AI/ML Adoption, Blockchain Technology, and Phygital
Experiences
For years, global capability centers (GCCs) have been the backbone of
international operations, thriving on efficiency, cost saving, and world-class
talent. And, India, as a global hub, now hosts nearly 50% of these GCCs,
contributing over $64 billion in FY 2024 alone. As we approach 2025, the game is
constantly changing—and so must you. AI, blockchain, and novel customer
experiences (blurring the lines of physical and digital) are rewriting the
rules.
The Future is Now—And It Demands Transformation
GCC markets are shifting, and technologies are disrupting the conventionally
established norms. Yesterday’s strategies won’t cut it anymore. Whether you’re
addressing cross-border compliance, scaling for global impact, or empowering
your team with future-ready skills, this next era demands execution—not just
strategic planning.
Your Action Blueprint to GCC Excellence in 2025 and Beyond
Download the FREE copy of our exclusive trends report today and uncover
actionable insights to transform, innovate, and keep your GCC at the forefront
of innovation. Discover in-depth insights into how you can:
* Supercharge your automation and ensure laser-focused, smarter decisions
* Fast-track compliance and foster innovation without a single line of code
* Reimagine transparency and customer engagement
* Lead with the leader and gain a competitive edge
Don’t Wait for Change—Lead It
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