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WelcomeWhat We BelieveWhat We DoWhat We OfferSelected Client ListSelect Client
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   Welcome
   What We Believe
   What We Do
   What We Offer
   Selected Client List
   Select Client List
   ACM's Featured
   Why It Matters
   Who We Are
   Testimonials
   Contact Us
 * 
 * 
 * Powered By



 * AUTHENTIC COMMUNICATION
   
   MATTERS
   
   SOLUTIONS EVEN SKEPTICS CAN EMBRACE

 * WHAT WE BELIEVE
   
   AUTHENTIC COMMUNICATION MATTERS’ CORE BELIEF IS THAT EXCELLENT SOFT SKILLS—A
   PROFICIENT ABILITY TO WRITE, COMMUNICATE, COOPERATE, COLLABORATE, ETC.—HAVE
   BECOME BIGGER PREDICTORS OF SUCCESS THAN ONE’S VOCATIONAL MASTERY, SUBJECT
   EXPERTISE AND INSTITUTIONAL KNOWLEDGE.
   
    
   
   WE ACTIVATE THIS PRINCIPLE BY MARRYING WORKPLACE REALITIES AND THE LIBERAL
   ARTS AND SCIENCES’ WORLD OF IDEAS TO HELP WEAVE NEW BEHAVIORS AND PROCESSES
   INTO ANY ORGANIZATION’S FABRIC. OUR APPROACH QUELLS THE SKEPTICISM ABOUT
   TRAINING OUTCOMES EVAPORATING THE INSTANT EMPLOYEES RETURN TO THE CHAOS AND
   FIRES OF THEIR USUAL DEMANDS.
   
    
   
   WE COMPLETELY CUSTOMIZE ALL TRAINING AND CURRICULA IN ORDER TO MEET CLIENT
   NEED WITH REMARKABLE PRECISION. SOME KEY AREAS INCLUDE: LEADERSHIP
   DEVELOPMENT, PERFORMANCE MANAGEMENT, CONFLICT RESOLUTION, MANAGERIAL
   EFFECTIVENESS, PROJECT MANAGEMENT, EFFECTIVE WRITING, PROFESSIONAL
   COMMUNICATION EMPLOYEE ENGAGEMENT AND PRESENTATION SKILLS.
   
    
   
   IF THIS TRAINING WERE REALLY IT—IF LASTING CHANGE WERE REALLY POSSIBLE—WHAT
   WOULD IT LOOK LIKE?
   
    
   
   WE'LL SHOW YOU...
   
    
   
    
   
    
   
    
   
    
   
    
   
   

 * WHAT WE DO
   
   
   
   OUTCOMES
   
    
   
   WE WORK WITH CLIENTS TO:
   
    * DISCOVER PREVIOUSLY UNRECOGNIZED WAYS TO IDENTIFY WHO THEY ARE AND WHAT
      THEY DO
    * FEEL ENERGIZED TO ACCESS WHAT ONCE SEEMED UNREACHABLE
    * CREATE PRECISE, EFFICIENT AND COMMANDING WRITTEN DOCUMENTS
    * ADOPT SUSTAINED ACTIONS THAT PROMOTE DIALOGUE, TRUST AND RESULTS
    * MAKE AUTHENTIC COMMUNICATION EFFORTLESS
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
   We foster optimal connectivity between any individual, team or organization
   and its sphere of influence
   
    
   
    * Help others feel heard
    * Expose vulnerabilities
    * Balance empathy with accountability
    *  Value motional intelligence over technical proficiency
    * Innovate realistically
    * Understand disparate perspectives
    * Collaborate holistically
    * Strategize mindfully
    * Expose root causes
    * Honor mission
    * Extinguish conflict

 * WHAT WE OFFER
   
   
   
    
   
   CONTACT US BELOW FOR A COMPLEMENTARY EVALUATION--AND GET YOUR INDIVIDUALIZED
   PLAN IN MOTION!
   
    
   
   WE OFFER CUSTOMIZED
   
    * WORKSHOPS
    * MULTI-DAY COURSES
    * LEADERSHIP/MANAGERIAL COACHING
    * CURRICULUM DEVELOPMENT
    * TRAIN THE TRAINER SESSIONS
    * WEBINARS AND LECTURECASTS 
   
   AS WELL AS NEEDS ANALYSES, FOCUS GROUPS AND OFF-THE-SHELF TRAINING
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
    
   
   

 * SELECTED CLIENT LIST
   
   
   
 * 

 * ACM'S FEATURED PARTNERSHIPS
   
   
   
   THE SAFE, RESPONSIBLE SALE OF CANNABIS
   
   LEADING THE INDUSTRY IN MEDICAL AND RECREATIONAL COMPLIANCE TRAINING
   
   
   
   INDEPENDENT, WORLD-CLASS ACCREDITATION AND TRAINING
   
   INSPIRING CONFIDENCE IN QUALITY FOR LABORATORY AND LABORATORY-RELATED
   SERVICES
   
   
   
   DEPLOYING THE LARGEST CONTINGENT WORKFORCE OF L&D EXPERTS
   
   DELIVERING INNOVATIVE, CUSTOMIZED SOLUTIONS
   
   
   
   A LEADING PROVIDER OF CONSULTING AND STAFFING SERVICES
   
   SPECIALIZING IN TRAINING, ACTIVATION AND GO-LIVE SUPPORT, AND CONTENT
   DEVELOPMENT
   
   
   
   A CONSULTING FIRM WHERE LEADERS LEARN TO LEAD
   
   OFFERING TESTED, PRACTICAL STRATEGIES TO HELP YOUR ORGANIZATION GROW
   
   
   
   A BUSINESS ACCELERATOR FOR THIS GENERATION'S SUNRISE INDUSTRY
   
   OUR COLLABORATION “CAN XL” YOUR BUSINESS IDEAS THROUGH A SYSTEMATIC APPROACH
   TO EXECUTION.
   
   
   
   PROVIDING CLASSES ON A VARIETY OF TECHNICAL AND BUSINESS APPLICATIONS
   
   
   

 * WHY IT MATTERS
   
   SOME THOUGHTS ABOUT COMMUNICATION AND SUCCESSFUL WORKING AND LEARNING
   ENVIRONMENTS
   
   MOST PEOPLE DON’T FEEL HEARD
   
   OFTEN, PEOPLE BELIEVE THAT THEY NEVER GET THEIR IDEAS FOSTERED, ORIGINALITY
   CREDITED, “CAN-DO” ATTITUDE PRAISED, OR CONTRIBUTIONS ACKNOWLEDGED. INSTEAD,
   THEY THINK THAT INTRACTABLE AND LAZY PEOPLE GET ALL OF THE ATTENTION. AND 80%
   OF THE TIME, THEY’RE CORRECT.
   
   
   
   
   THERE’S NO ONE “RIGHT” WAY TO COMMUNICATE
   
   SOME PEOPLE GRAVITATE TO FORMAL JARGON; OTHERS REJECT CERTAIN PHRASES FOR
   FEAR OF BETRAYING THEIR ESSENTIAL SELVES. WHILE STANDARD ENGLISH IS THE
   BENCHMARK IN PROFESSIONAL SETTINGS AND THE ACADEMY, OUR DIALECTS, SLANGS AND
   COLLOQUIALISMS PROVIDE UNIQUE OPPORTUNITIES TO EXPRESS OUR INDIVIDUALITY.
   REMEMBER, “APPROPRIATE” LANGUAGE IS SITUATIONALLY AND CULTURALLY ADAPTABLE
   AND ALWAYS IN FLUX .
   
   
   
   
   MOTIVATION, INFLUENCE AND TRUST FALL THROUGH THE CRACKS OF INDIRECT
   COMMUNICATION
   
   WE OFTEN FEEL ILL-EQUIPPED TO COMMUNICATE WHAT WE REALLY THINK. AT TIMES, ALL
   COMMUNICATION SEEMS LIKE ONE BIG CHARADE. WE’VE ALL SHARED ROOMS WITH
   UNACKNOWLEDGED ELEPHANTS AND AVOIDED CONVERSATIONS. WHILE COLLABORATING WITH
   PEOPLE ENTAILS SUPPRESSING SOME OF OUR MOST IMMEDIATE IMPULSES, THERE IS
   ALWAYS PLENTY OF ROOM FOR HARD TRUTH.
   
   
   
   
   METRICS AREN’T EVERYTHING--AND WE NATURALLY OVERVALUE CERTAIN DATA POINTS
   
   COMPENSATION AND GRADES DO NOT SOLELY DICTATE OUR WORTH, NOR SHOULD THEY
   SERVE SOLE MOTIVATORS TO WORK HARD AND SUCCEED. WHILE METRICS SERVE AS
   OBJECTIVE EVIDENCE TO SHOW US WHICH WAY THE NEEDLE MOVES, OTHER COMPELLING,
   LESS TANGIBLE, INDICATORS EXIST. IF WE DON’T LOOK AT THEM, WE DON’T SEE A
   COMPLETE PICTURE OF PROGRESS.
   
   
   
   
   ENGAGING OUR CLIENTS, STUDENTS AND CUSTOMERS IS NOT "VALUE-ADDED"—IT’S A
   MANDATE
   
   WE GUESS WAY MORE THAN WE ASK PEOPLE WHAT THEY WANT AND NEED. WHEN PEOPLE
   UNDERSTAND HOW WHAT THEY DO DIRECTLY RELATES TO A LARGER MISSION, THEY BECOME
   MORE INVESTED, OBSTACLE-AVERSE AND SOLUTION-FOCUSED.
   
   
   
   
   
   STRATEGIC, HOLISTIC, SUSTAINABLE AND INNOVATION ARE CURRENT BUZZWORDS
   
   THE REAL QUESTION ISN’T WHAT THEY MEAN, BUT HOW CAN THEY BE USEFULLY AND
   APPROPRIATELY APPLIED .
   
   
   
    
   
    
   
   WE, OURSELVES--AND NOBODY ELSE-DEFINE OUR DESTINIES
   
   IT’S NOT THE ROTE TASKS OR DIFFICULT PEOPLE THAT MAKE US FEEL TRAPPED—IT’S
   OUR INABILITY TO SEE BEYOND THEM THAT DOES. WE SPEND MORE TIME TRYING TO
   CONTROL THINGS WE CAN’T CONTROL THAN WE DO TRYING TO FIGURE OUT WHAT WE CAN
   CONTROL.
   
   
   
    
   
    

 * WHO WE ARE
   
   JOHN MANCUSO, OWNER
   
   JOHN MANCUSO IS A SEASONED EDUCATOR AND WRITER. OVER THE COURSE OF HIS
   CAREER, HE OVERSAW THE CREATION OF TWO ASSOCIATES AND BACHELORS LEVEL
   ACADEMIC PROGRAMS AND HAS WRITTEN COURSES, WEBINARS, PRESENTATIONS AND
   LEARNING EXPERIENCES FOR COLLEGE STUDENTS, PROFESSORS, EXECUTIVES,
   ADMINISTRATORS, MANAGERS AND HOURLY CONTRIBUTORS.
   
    
   
   MOST RECENTLY HE HAS SERVED AS THE INTERNAL TRAINING CONSULTANT FOR THE 47,
   000 EMPLOYEES THAT MAKE UP NORTH AMERICA’S LARGEST TRANSPORTATION AGENCY, THE
   NEW YORK CITY TRANSIT AUTHORITY (MTA), CUSTOMIZING CURRICULA IN SUCH
   DISPARATE AREAS AS IT, LEGAL, DESIGN, CAPITAL CONSTRUCTION, SUBWAY
   OPERATIONS, SECURITY AND INFRASTRUCTURE. HE ALSO WROTE AND EXECUTED A
   THREE-DAY LEADERSHIP SERIES AS A SUCCESSION PLAN FOR THE 44% OF
   RETIREMENT-ELIGIBLE EMPLOYEES. BEFORE TRANSIT, JOHN SERVED AS THE DEPARTMENT
   CHAIR OF LIBERAL ARTS AND SCIENCES AT THE ART INSTITUTE OF NEW YORK CITY.
   
    
   
   JOHN HAS TAUGHT MYRIAD TOPICS RELATED TO BUSINESS AND HUMAN RESOURCES, SUCH
   AS CONFLICT RESOLUTION, PROJECT MANAGEMENT, COMMUNICATION, SOCIAL
   INTELLIGENCE, STRATEGIC PLANNING AND COACHING FOR MANAGERS. JOHN HAS ALSO
   FACILITATED PEER-TO-PEER PROFESSIONAL DEVELOPMENT AND SERVED AS KEYNOTE
   SPEAKER AT POST-SECONDARY INSTITUTIONS AND NATIONAL CONFERENCES. JOHN HAS
   GARNERED NUMEROUS CREATIVE AND ACADEMIC PUBLICATIONS, INCLUDING TEXTBOOKS,
   ANCILLARY TEACHING RESOURCES AND CREATIVE PROSE IN BOTH FICTION AND
   NONFICTION. ADDITIONALLY, JOHN TAUGHT ENGLISH FOR MANY YEARS AT THE
   POST-SECONDARY LEVEL.
   
    
   
   HE HAS A CERTIFICATE IN ADULT LEARNING TRANSFER FROM THE CITY UNIVERSITY OF
   NEW YORK; A BS IN MASS COMMUNICATIONS FROM EMERSON COLLEGE IN BOSTON, MASS;
   AN MA IN ENGLISH FROM MIDDLEBURY COLLEGE IN MIDDLEBURY, VT; AND AN MA IN
   FICTION WRITING FROM THE UNIVERSITY OF TEXAS AT AUSTIN.
   
    
   
   IN THE NASCENT STAGES OF JOHN’S PROFESSIONAL TRAJECTORY, HE SERVED IN SUCH
   DISPARATE ROLES AS CEMETERY PLOT SALESMAN, RADIO HOST, DANCING M&M, AND BRADY
   BUNCH TRIVIA EXPERT, WHICH EARNED HIM AN APPEARANCE ON THE SALLY JESSE
   RAPHAEL SHOW. JOHN BEGAN MARATHON RUNNING IN HIS 40’S, AND HAS SINCE
   COMPLETED FOUR. THIS ENDURANCE AND STAMINA ILLUSTRATE THAT HE CAN TAKE YOU
   ALL THE WAY TO FINISH IN WHATEVER EFFORT YOU ENDEAVOR. HE SPLITS HIS TIME
   BETWEEN MANHATTAN AND DELHI, A SMALL CATSKILL MOUNTAIN TOWN IN UPSTATE NEW
   YORK.
   
   
   
    
   
    

 * TESTIMONIALS
   
   
   
   JOHN INITIALLY CAME IN TO DO ONE WORKSHOP ABOUT PROJECT MANAGEMENT WITH SOME
   OF OUR SENIOR STAFF. THE RESULTS WERE SO OVERWHELMINGLY POSITIVE WE QUICKLY
   BROUGHT HIM BACK TO DISCUSS WITH THE VP-LEVEL STAFF HOW TO INSTITUTIONALIZE
   THE KEY METHODS AND IDEAS FROM HIS WORKSHOP. WE CONTINUE WORKING WITH HIM ON
   OTHER PROJECTS WITH EMPLOYEES FROM ALL LEVELS OF THE ORGANIZATION.
   
   -ADRIENNE IMBRIACO, VICE PRESIDENT, ADMINISTRATION AND STRATEGIC PROJECTS
   
   
   
   > > John Mancuso brought an unexpected note of compassion and warm humor to
   > > his workshops, which were also serious, strategic, and logical. Being new
   > > to the organization, his group exercises helped me rapidly integrate with
   > > and befriend staff members who otherwise would still be strangers to me.
   > > This has resulted in increased collaboration, improved workflow, and made
   > > work in general a happier place to be. Very grateful to John!
   
   --Estee Pierce, Director of Prospect Management & Development Operations
   
   JOHN DID A LONG-RANGE, COMPREHENSIVE TRAINING WITH OUR GROUP. IT INVOLVED
   MULTIPLE AREAS OF COMMUNICATION, MOST NOTABLY THE BEST PRACTICES OF WRITING
   FOR THE THOUSANDS OF YEARLY REPORTS THAT ULTIMATELY AFFECT BUDGETING AND
   POLICY FOR NEW YORK CITY SUBWAY SERVICE. HE IMMEDIATELY WON EVEN THE MOST
   ENTRENCHED EMPLOYEES' TRUST AND RESPECT WITH HIS UNCANNY ABILITY TO REACH ALL
   TYPES OF PEOPLE. AND WITH THAT, CAME A SMALL TRANSFORMATION IN THE WAY WE DO
   BUSINESS.
   
   -LISA TAVARE, SUPERINTENDENT, RAIL CONTROL CENTER
   
   
   
   I took one of John's classes on Managing Performance at NYCT. I found it
   really useful and immediately put the lessons I'd learned into practice. At
   that time, our department was looking at ways to improve performance for all
   of its managers and John's teaching style and content were a perfect fit. We
   hired him as an internal consultant. He worked really closely with us to
   understand our needs and the personalities in the department and tailored the
   course to fit. The feedback from our managers was universally positive, even
   from those who weren't initially bought in to improve their skills.
   
   -Maeve Clements, Director, Operations Planning
   
   .
   
   JOHN RAN VERY ENGAGING AND COMPELLING PROFESSIONAL DEVELOPMENT AND
   PEDAGOGICAL METHODOLOGY WORKSHOPS WHEN HE WAS MY SUPERVISOR AT THE ART
   INSTITUTE OF NEW YORK CITY. HE ALSO PUT HIS TRAINING INTO PRACTICE BY
   GALVANIZING AN EMBATTLED GROUP OF UNIONIZED FACULTY HE INHERITED. DURING HIS
   TENURE, THEY COLLABORATED ON THE CREATION OF TWO NEW ACADEMIC PROGRAMS, AS
   WELL AS THE COMPREHENSIVE INSTITUTIONAL SELF STUDIES AND SUPPORTING
   DOCUMENTATION REQUIRED FOR THE COLLEGE'S RE-ACCREDITATION VISITS. WITHOUT HIS
   COMMITMENT TO FOSTERING AUTHENTIC, COOPERATIVE COMMUNICATION, HE COULD HAVE
   NEVER PRODUCED THESE UNANTICIPATED RESULTS.
   
   -KATHRYN KELLER LARKINS, ASSISTANT PROFESSOR, ART AND DESIGN
   
   
   
   
   > JOHN WAS A GIFTED ADDITION TO A UNIQUE TEAM OF EDUCATORS WHO PROMOTED
   > ACTIVE LEARNING THROUGH FACULTY DEVELOPMENT ACROSS THE UNITED STATES. HIS
   > EXPERIENCES AS A MENTOR TO FACULTY COMBINED WITH HIS DEEP KNOWLEDGE OF
   > EFFECTIVE PEDAGOGY AND CURRICULUM IN HIGHER EDUCATION MADE HIM A POPULAR
   > CHOICE FOR WORKSHOPS AND WEBINARS FOR TEAMUP, A PART OF CENGAGE LEARNING.
   > HIS INSIGHTS AND CREATIVITY BOTH ENGAGED AND EDUCATED HIS AUDIENCES
   
   --MAGGI MILLER, FORMER MANAGER OF FACULTY PROGRAMS
   
   
   
   
   > WORKING WITH JOHN HAS BEEN AN ABSOLUTE JOY. HE IS TALENTED, THOUGHTFUL AND
   > WISE. HE HAS A CAPACITY TO SHARE COMPLEX INFORMATION IN AN APPROACHABLE
   > WAY. HE IS EXCELLENT WITH DETAILS AND FOLLOW UP AND IS A REAL ASSET TO US.
   > WE LOVE WORKING WITH JOHN AND LOOK FORWARD TO OUR NEXT PROJECT TOGETHER!
   
   --MAUREEN MCNAMARA, FOUNDER
   
   
   
   > > John was thoroughly prepared and organized for the webinar we hosted with
   > > him. His approach to the topic of conflict resolution was anything but
   > > ordinary. We had expected to hear a lot of things we had heard before,
   > > but John’s content was so unique and effective. We know the participants
   > > benefited from his rigor.
   
   --Heather Walls, Executive Assistant
   
   > > JOHN EXECUTED A VERY ENGAGING CLASS THAT WAS FULL OF ENERGY. THE
   > > EXERCISES CLEARLY ADDRESSED THE LEARNING OBJECTIVES AND SOLIDIFIED THE
   > > KEY CONCEPTS.
   
   --TIM OSBORNE, SENIOR DIRECTOR, TRAINING SERVICES
   
   
   
   
   > > WE HAVE A DIVERSE GROUP OF MEMBERS IN THE HOSPITALITY INDUSTRY AND HOPED
   > > JOHN WOULD CUSTOMIZE HIS TRAINING TO MEET OUR NEEDS. NOT ONLY DID HE MEET
   > > THOSE NEEDS, HE EXCEEDED OUR EXPECTATIONS. HIS WORKSHOP WAS RELEVANT TO
   > > OUR MEMBERS, WELL PLANNED, AND DELIVERED WITH A GREAT SENSE OF HUMOR.
   > > JOHN WAS READY FOR EVERY EXCUSE AND REASON OUR MEMBERS IDENTIFIED AS A
   > > HINDRANCE TO EFFECTIVELY TRAINING THEIR STAFF. HE BROUGHT REAL WORLD
   > > INDUSTRY RELATED SOLUTIONS FOR US TO EFFICIENTLY USE LIMITED TRAINING
   > > TIME. JOHN’S IDEAS ABOUT NAVIGATING THE DIFFICULT AREA OF DIVERSE GOALS
   > > AND THEIR CONTRIBUTION TOWARDS THE BUSINESS’S GOALS WERE SPOT ON AND
   > > IMMEDIATELY USEFUL. JOHN WAS ABLE TO GIVE OUR MEMBERS THE TOOLS THEY
   > > NEEDED TO HELP WITH HIRING, TRAINING, AND RETAINING GREAT STAFF.
   > > 
   > > --TONI L. D’ONOFRIO, VICE PRESIDENT, CHEFS’ ASSOCIATION OF WESTCHESTER
   > > AND LOWER CONNECTICUT: AMERICAN CULINARY FEDERATION
   > > 
   > >  
   
   
   
   John consulted with me about my business plan. I found him to be a quick
   responder who was very generous with his time. He helped me produce a
   fantastic product. I give him five starts!
   
   --Andrew Payyappillly, Coromandel Restaurants, New York and Connecticut
   
   > > JOHN MANCUSO IS AN OUTSTANDING FACILITATOR WHO KNOWS HOW TO KEEP
   > > EMPLOYEES ENGAGED AND INTERESTED THROUGHOUT THEIR NEW HIRE TRAINING
   > > EXPERIENCE. HE WAS ALSO ABLE TO MANAGE A COMPLEX LEVEL OF DETAIL, AS WELL
   > > AS CONTENT AND MESSAGING CHANGES FROM A DIVERSE SET OF SUBJECT MATTER
   > > EXPERTS AND STAKEHOLDERS ACROSS THE ENTERPRISE. JOHN HAS A VERY WARM AND
   > > WELCOMING PRESENCE IN FRONT OF AN AUDIENCE. JOHN USES VIVID EXAMPLES AND
   > > ANALOGIES TO CAPTURE THE ATTENTION OF HIS AUDIENCE AS WELL AS A HEALTHY
   > > DOSE OF HUMOR. I BELIEVE JOHN’S SKILLS AS A CONSULTANT WOULD GREATLY
   > > BENEFIT ANY COMPANY OR ORGANIZATION WHO HIRES HIM.
   > > 
   > > --GLORIA TURNER, MANAGER, TALENT DEVELOPMENT
   > > 
   > >  
   
   
   
   
   > > JOHN DID A LONG-TERM, COMPREHENSIVE PROJECT WITH OUR GROUP. JOHN WAS EASY
   > > TO WORK WITH AND DID A GREAT JOB MAKING SURE HE UNDERSTOOD OUR PROCESS
   > > AND GOALS BEFORE JUMPING IN WITH HIS OWN RECOMMENDATIONS. ALTHOUGH WE
   > > CHANGED OUR DIRECTION MULTIPLE TIMES, JOHN WAS ADAPTABLE AND PROFESSIONAL
   > > DURING ALL CHANGES. HE WON OVER OUR MOST CRITICAL TEAM MEMBERS AND
   > > ULTIMATELY HELPED US CREATE AN AMAZING CONTENT PLAN WITH A DETAILED
   > > ENGAGEMENT PLAN.
   > > 
   > > -- GLO CUIFFI, COO, GARAGE COMPOSITES
   > > 
   > >  
   
   
   
   
   > > I WORKED WITH JOHN ON A BUSINESS WRITING COURSE FOR OUR PROJECT
   > > MANAGEMENT STAFF. HE MADE EVERY EFFORT TO CUSTOMIZE THE EXAMPLES AND
   > > EXERCISES TO MEET OUT AUDIENCES’ NEEDS. HE WAS QUICK TO ANSWER ANY
   > > QUESTIONS AND MAKE COMMENTS ON THE WORK PERFORMED BY PARTICIPANTS. IT WAS
   > > MY PLEASURE TO WORK WITH JOHN
   > > 
   > > -- SALLY MACISSAC, LEARNING AND DEVELOPMENT CONSULTANT, CONSIGLI
   > > CONSTRUCTION
   > > 
   > >  
   
   
   
   
   > > JOHN CONSULTED WITH US TO ANALYZE A LARGE PROCESS CENTRAL TO OUR
   > > EMPLOYEES’ SUCCESS. THROUGH A COMPREHENSIVE NEEDS ASSESSMENT, HE WAS ABLE
   > > TO RECOMMEND AND HELP EXECUTE STRATEGIES THAT STRATEGICALLY MARSHALED OUR
   > > INTERNAL RESOURCES. NOT A SUBJECT MATTER EXPERT IN OUR SPACE, JOHN
   > > QUICKLY SYNTHESIZED A LOT OF COMPLEX INFORMATION ABOUT OUR BUSINESS IN
   > > ORDER TO ACHIEVE THIS. IN ADDITION, HE PRODUCED THOROUGH DELIVERABLES AND
   > > EFFECTIVELY ENGAGED WITH MANY STAKEHOLDERS AT ALL LEVELS OF THE
   > > ORGANIZATION.
   > > 
   > >  
   > > 
   > > -- DIANE MARTIN, SENIOR HUMAN RESOURCES BUSINESS PARTNER
   > > 
   > >  
   
   
   

 * COMPLIMENTARY EVALUATIONS
   
   CONTACT US
   
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