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AMERICAN LUNG ASSOCIATION TRAINING SUPPORT

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HOW CAN WE HELP YOU TODAY?

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GENERAL FAQ

General Information 5
 * When is technical support available?
 * What are the required browser settings?
 * Can I use Internet Explorer?
 * How do I report a broken link?
 * Which courses are free?

Sign In 4
 * How do I change my registration information?
 * What is my username?
 * How do I reset my password?
 * I can't leave the "Edit profile" page!

Course Certificates 4
 * How do I change my name on my certificate?
 * I completed all course activities. Why is my certificate still unavailable?
 * I previously completed a course. How do I get a new certificate?
 * I attended a group presentation of a course. Where is my certificate?

Invitation Only Courses 2
 * What does "Invitation Only" mean?
 * How do I enroll into an "Invitation Only" course?


COURSE-SPECIFIC FAQ

Asthma Basics 1
 * What is the passing score for the Final Quiz in Asthma Basics?

Asthma for the Healthcare Professional 1
 * I need the enrollment key for Asthma for the Healthcare Professional.

Asthma Management in Schools: Assessing a Child’s Readiness to Carry and Use a
Quick-Relief Inhaler 1
 * Where are the course resources and tools?

Better Breathers Club Facilitator Training 1
 * I need an enrollment key for BBC.

Breathe Well, Live Well® Educator Training 3
 * How much does the course cost?
 * How do I purchase using a check/purchase order/request for invoice?
 * How long does the certification last?

Four Steps for Creating an Asthma-Friendly School 1
 * Where is the Asthma-Friendly Schools Initiative Toolkit?

INDEPTH® – Alternative to Suspension – Facilitator Training 3
 * How much does this course cost?
 * Where are the teaching materials?
 * I have a program-related question.

Kickin' Asthma 3
 * How much does the course cost?
 * How do I purchase using a check/purchase order/request for invoice?
 * How long does the certification last?

N-O-T (Not On Tobacco®) Youth Cessation Facilitator Training 6
 * How much does the course cost?
 * How long does the certification last?
 * How do I purchase using a check/purchase order/request for invoice?
 * Do I have to take INDEPTH® – Alternative to Suspension – Facilitator Training
   separately?
 * Will I receive a printed facilitator guide?

See all 6 articles
Open Airways For Schools® Facilitator Training 3
 * How much does the course cost?
 * How do I purchase using a check/purchase order/request for invoice?
 * How long does the certification last?

Smokefree Policies in Multi-Unit Housing: Steps for Success 1
 * Where can I download the Smokefree Housing Toolbox?

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