studentaid.gov Open in urlscan Pro
2a02:26f0:480:bb7::17d0  Public Scan

Form analysis
2 forms found in the DOM

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      <div><img class="btn-send-icon" role="none" src="https://studentaid.gov/virtual-assistant-ui/assets/icon/send_icon.svg"><span class="btnSend-label">SEND</span></div>
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</form>

POST

<form id="fileUploadForm" enctype="multipart/form-data" method="post" target="fileUploadIframe"><input type="file" id="fileSelector" name="file" style="display: none;"><input name="filename" type="hidden"></form>

Text Content

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SUBMIT A COMPLAINT



Your complaints are important to us. You can submit a complaint (about an issue,
suspicious activity, or scam) or review an already-submitted case. If your
complaint isn’t resolved, reach out to the Ombudsman Group by logging in, adding
information to your existing case, and requesting to escalate to the Ombudsman
Group.




SUBMIT A COMPLAINT

Submit a complaint or report a suspicious activity or scam, on behalf of
yourself or someone else.

Submit Complaint


MANAGE MY CASES

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HOW CAN WE HELP YOU?

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1-800-433-3243
Help Center

POPULAR TOPICS

I need help submitting my FAFSA.
How do I reset my FSA ID?
How do I find out who my servicer is?
I don't understand my dependency status.
Where can I find information about my school’s closure?
Get help completing your FAFSA® form.
Complain about a private student loan.
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there
! I'm Aidan®, the financial aid virtual assistant. How can I help you today?

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®
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The student loan payment pause is ending. Interest resumed on Sept. 1, and
payments are due beginning in October. Our systems will take up to two weeks to
update. Until our systems finish updating, StudentAid.gov may not show your
latest loan and repayment info.

September 11th
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I'm your personal financial aid virtual assistant. Here are some ways that I can
help.
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Go to the Student Loan Repayment page
Help me find a page on the site

My Account
What's my account balance?
What's my student loan account number?
See a summary of my federal loans and grants

Make A Payment
Make a monthly payment on my loan

Log-In Info
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Contact Us
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Whom do I contact to pay my loan?
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