www.samsung.com
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104.89.118.46
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Submitted URL: https://help.content.samsung.com/csweb/faq/searchFaq.do
Effective URL: https://www.samsung.com/sg/support/
Submission: On September 19 via manual from US — Scanned from SG
Effective URL: https://www.samsung.com/sg/support/
Submission: On September 19 via manual from US — Scanned from SG
Form analysis
11 forms found in the DOMName: signInForm — GET https://account.samsung.com/accounts/v1/DCGLSG/signInGate
<form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLSG/signInGate">
<input type="hidden" name="response_type" id="response_type" value="">
<input type="hidden" name="client_id" value="9z5ss85h4x">
<input type="hidden" name="locale" id="locale" value="">
<input type="hidden" name="countryCode" value="SG">
<input type="hidden" name="redirect_uri" id="redirect_uri" value="/aemapi/v6/data-login/afterLogin.sg.json">
<input type="hidden" name="state" id="signInState" value="">
<input type="hidden" name="goBackURL" id="signInGoBackURL" value="">
<input type="hidden" name="scope" id="scope" value="">
</form>
Name: signOutForm — GET https://account.samsung.com/accounts/v1/DCGLSG/signOutGate
<form id="signOutForm" name="signOutForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLSG/signOutGate">
<input type="hidden" name="client_id" value="9z5ss85h4x">
<input type="hidden" name="state" id="signOutState" value="">
<input type="hidden" name="signOutURL" id="signOutURL" value="/aemapi/v6/data-login/afterLogout.sg.json">
</form>
Name: joinForm — POST https://account.samsung.com/membership/
<form id="joinForm" name="joinForm" method="post" action="https://account.samsung.com/membership/">
<input type="hidden" name="actionID" value="SignupAP">
<input type="hidden" name="serviceID" value="9z5ss85h4x">
<input type="hidden" name="serviceName" value="SAMSUNG">
<input type="hidden" name="domain" value="www.samsung.com">
<input type="hidden" name="countryCode" value="SG">
<input type="hidden" name="languageCode" value="en">
<input type="hidden" name="registURL" id="joinRegistURL" value="/aemapi/v6/data-login/afterLogin.sg.json">
<input type="hidden" name="returnURL" id="joinReturnURL">
<input type="hidden" name="goBackURL" id="joinGoBackURL" value="">
<input type="hidden" name="ssoType" value="ENC_TK">
<input type="hidden" name="emailActivationURL" id="joinEmailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.sg.json">
</form>
Name: findAccountForm — POST https://account.samsung.com/membership/
<form id="findAccountForm" name="findAccountForm" method="post" action="https://account.samsung.com/membership/">
<input type="hidden" name="actionID" value="FindEmail">
<input type="hidden" name="serviceID" value="9z5ss85h4x">
<input type="hidden" name="serviceName" value="SAMSUNG">
<input type="hidden" name="domain" value="www.samsung.com">
<input type="hidden" name="countryCode" value="SG">
<input type="hidden" name="languageCode" value="en">
<input type="hidden" name="goBackURL" id="findGoBackURL" value="">
<input type="hidden" name="ssoType" value="ENC_TK">
</form>
Name: accountModifyForm — POST https://account.samsung.com/membership/
<form id="accountModifyForm" name="accountModifyForm" method="post" action="https://account.samsung.com/membership/">
<input type="hidden" name="actionID" value="ModifyUserInfo">
<input type="hidden" name="serviceID" value="9z5ss85h4x">
<input type="hidden" name="serviceName" value="SAMSUNG">
<input type="hidden" name="domain" value="">
<input type="hidden" name="countryCode" value="SG">
<input type="hidden" name="languageCode" value="en">
<input type="hidden" name="goBackURL" id="accountModifyGoBackURL" value="">
<input type="hidden" name="ssoType" value="ENC_TK">
</form>
Name: textForm —
<form id="textForm" name="textForm">
<input type="hidden" name="productCountText" id="productCountText" value="Number of Products">
</form>
javascript:;
<form action="javascript:;" class="gnb-search__form" role="search" autocomplete="off">
<fieldset>
<legend>Search form</legend>
<div class="gnb-search__input-wrap">
<button type="button" class="gnb-search__input-btn--close">
<span class="hidden">Close</span>
<svg class="icon" focusable="false">
<use href="#backward-bold"></use>
</svg>
</button>
<label class="hidden" for="gnb-search-keyword">Search Keyword</label>
<input type="text" name="search" class="gnb-search__input" id="gnb-search-keyword" maxlength="64" an-tr="search layer--search bar-submit" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit:">
<span class="gnb-search__placeholder">Galaxy Z Flip5</span>
<!-- input 에 text 가 입력되어 있으면 .gnb-search__input-btn--cancel--show 추가 -->
<button type="button" class="gnb-search__input-btn--cancel" an-tr="nv00_gnb-keyword delete-search" an-ca="search" an-ac="gnb search" an-la="search bar:keyword delete">
<span class="hidden">Delete</span>
<svg class="icon" focusable="false">
<use href="#cancel-bold"></use>
</svg>
</button>
<button type="submit" class="gnb-search__input-btn--search" an-tr="search layer--Image-submit" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit">
<span class="hidden">Search</span>
<svg class="icon" focusable="false">
<use href="#search-bold"></use>
</svg>
</button>
<button type="button" class="gnb-search__input-btn--scan-barcode">
<span class="hidden">Scan Barcode</span>
<svg class="icon" focusable="false" aria-hidden="true">
<use href="#barcode-regular"></use>
</svg>
</button>
</div>
</fieldset>
</form>
#
<form action="#" class="su07-search-kv__form" role="search">
<fieldset>
<legend>Search form</legend>
<div class="su07-search-kv__form-container">
<div class="text-field-wrap">
<div class="text-field text-field--hide-label">
<label for="su07-search-kv">Search Samsung Support</label>
<input id="su07-search-kv" type="text" autocomplete="off">
<button type="button" class="su07-search-kv__search-delete" an-tr="su07_search kv-support main-image-link" an-ca="search" an-ac="support search bar" an-la="close">
<span class="hidden">Delete</span>
<svg class="icon" focusable="false">
<use href="#cancel-bold"></use>
</svg>
</button>
</div>
<button type="button" class="su07-search-kv__form-submit"><span class="hidden">search</span>
<svg class="icon" focusable="false">
<use href="#search-bold"></use>
</svg>
</button>
<button type="button" class="su07-search-kv__search-wrap-close">
<svg class="icon icon--back" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false">
<path d="M40.544 11.613l5.538 5.774L18.335 44l75.054.001v8H18.337l27.745 26.612-5.538 5.774L2.611 48l37.933-36.387z"></path>
</svg>
<span class="hidden">Close Search popup</span>
</button>
</div>
<div class="su07-search-kv__popular-searches-wrap">
<h3 class="su07-search-kv__searches-title">Popular Searches</h3>
<ul class="su07-search-kv__searches-list" role="list">
<li role="listitem">
<a href="/sg/support/mobile-devices/how-to-transfer-content-from-old-device-to-new-samsung-galaxy-smartphone-via-smart-switch/" class="su07-search-kv__searches-link" title="How to transfer content from old device to new Samsung Galaxy Smartphone via Smart Switch?" target="_self" an-tr="su07_search kv-support main-text-search" an-ca="search" an-ac="support search bar" an-la="popular searches:How to transfer content from old device to new Samsung Galaxy Smartphone via Smart Switch"><span class="su07-search-kv__searches-text">How to transfer content from old device to new Samsung Galaxy Smartphone via Smart Switch?</span></a>
</li>
<li role="listitem">
<a href="/sg/support/mobile-devices/how-to-find-the-imei-model-number-and-serial-number-for-samsung-galaxy-device/" class="su07-search-kv__searches-link" title="How to find the IMEI, model number, and serial number for Samsung Galaxy device?" target="_self" an-tr="su07_search kv-support main-text-search" an-ca="search" an-ac="support search bar" an-la="popular searches:How to find the IMEI"><span class="su07-search-kv__searches-text">How to find the IMEI, model number, and serial number for Samsung Galaxy device?</span></a>
</li>
<li role="listitem">
<a href="/sg/support/mobile-devices/how-to-couple-with-a-newly-purchased-earbud-and-a-used-earbud/" class="su07-search-kv__searches-link" title="How to Couple or Link a New Replacement Earbud with an Old One" target="_self" an-tr="su07_search kv-support main-text-search" an-ca="search" an-ac="support search bar" an-la="popular searches:How to Couple or Link a New Replacement Earbud with an Old One"><span class="su07-search-kv__searches-text">How to Couple or Link a New Replacement Earbud with an Old One</span></a>
</li>
</ul>
</div>
<div class="su07-search-kv__suggested-searches-wrap">
<h3 class="su07-search-kv__searches-title">Suggested Searches</h3>
<ul class="su07-search-kv__searches-list" role="list">
</ul>
</div>
<div class="su07-search-kv__no-searches-result">
<h3 class="su07-search-kv__searches-title">No Result</h3>
</div>
</div>
</fieldset>
</form>
javascript:void(0);
<form action="javascript:void(0);" class="search-product-card__form" role="search">
<fieldset>
<legend>Search form</legend>
<div class="search-product-card__form-container">
<div class="text-field-wrap">
<div class="text-field">
<label for="search-product-card-support">Enter your model Number</label>
<input id="search-product-card-support" type="text" autocomplete="off">
<button type="button" class="search-product-card__form-delete"><span class="hidden">Delete</span>
<svg class="icon" focusable="false">
<use href="#cancel-bold"></use>
</svg>
</button>
</div>
<button type="button" class="search-product-card__form-submit"><span class="hidden">Search</span>
<svg class="icon" focusable="false">
<use href="#search-bold"></use>
</svg>
</button>
<button class="search-product-card__search-wrap-close">
<svg class="icon icon--back" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false">
<path d="M40.544 11.613l5.538 5.774L18.335 44l75.054.001v8H18.337l27.745 26.612-5.538 5.774L2.611 48l37.933-36.387z"></path>
</svg>
<span class="hidden">Back to Menu</span>
</button>
</div>
<div class="search-product-card__suggested-searches-wrap scrollbar">
<div class="scrollbar__wrap">
<div class="scrollbar__contents">
<p class="search-product-card__searches-title">Suggested Searches</p>
<ul class="u07-search-kv__searches-list" role="listbox"></ul>
</div>
</div>
<div class="scrollbar-horizontal__track" style="display: none;">
<div class="scrollbar-horizontal__track-content">
<div class="scrollbar-horizontal__bar"></div>
</div>
</div>
<div class="scrollbar-vertical__track" style="display: none;">
<div class="scrollbar-vertical__track-content">
<div class="scrollbar-vertical__bar"></div>
</div>
</div>
</div>
<div class="search-product-card__no-result-wrap" style="display: none;">
<p class="search-product-card__searches-title">No Result</p>
</div>
</div>
</fieldset>
</form>
javascript:void(0);
<form action="javascript:void(0);" class="search-product-card__form" role="search">
<fieldset>
<legend>Search form</legend>
<div class="search-product-card__form-container">
<div class="text-field-wrap">
<div class="text-field">
<label for="search-product-card-model">Search Model Code or Name</label>
<input id="search-product-card-model" type="text" autocomplete="off">
<button type="button" class="search-product-card__form-delete"><span class="hidden">Delete</span>
<svg class="icon" focusable="false">
<use href="#cancel-bold"></use>
</svg>
</button>
</div>
<button type="button" class="search-product-card__form-submit"><span class="hidden">Search</span>
<svg class="icon" focusable="false">
<use href="#search-bold"></use>
</svg>
</button>
<button class="search-product-card__search-wrap-close">
<svg class="icon icon--back" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 96 96" focusable="false">
<path d="M40.544 11.613l5.538 5.774L18.335 44l75.054.001v8H18.337l27.745 26.612-5.538 5.774L2.611 48l37.933-36.387z"></path>
</svg>
<span class="hidden">Back to Menu</span>
</button>
</div>
<div class="search-product-card__suggested-searches-wrap scrollbar">
<div class="scrollbar__wrap">
<div class="scrollbar__contents">
<p class="search-product-card__searches-title">Suggested Searches</p>
<ul class="u07-search-kv__searches-list" role="listbox"></ul>
</div>
</div>
<div class="scrollbar-horizontal__track" style="display: none;">
<div class="scrollbar-horizontal__track-content">
<div class="scrollbar-horizontal__bar"></div>
</div>
</div>
<div class="scrollbar-vertical__track" style="display: none;">
<div class="scrollbar-vertical__track-content">
<div class="scrollbar-vertical__bar"></div>
</div>
</div>
</div>
<div class="search-product-card__no-result-wrap" style="display: none;">
<p class="search-product-card__searches-title">No Result</p>
</div>
</div>
</fieldset>
</form>
POST https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProductType1.jsp
<form class="ermsDataForm" method="post" action="https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProductType1.jsp" target="_blank">
<input type="hidden" name="siteCode" value="sg">
<input type="hidden" name="siteId" value="40">
<input type="hidden" name="groupCode" value="">
<input type="hidden" name="groupEngName" value="">
<input type="hidden" name="typeCode" value="">
<input type="hidden" name="typeName" value="">
<input type="hidden" name="typeEngName" value="">
<input type="hidden" name="subtypeCode" value="">
<input type="hidden" name="subtypeName" value="">
<input type="hidden" name="subtypeEngName" value="">
<input type="hidden" name="modelCode" value="">
<input type="hidden" name="modelName" value="">
<input type="hidden" name="modelDisplayName" value="">
<input type="hidden" name="topic" value="">
</form>
Text Content
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BOOK NOW SUPPORT Previous Find additional information Contact Us Warranty Next Previous Find additional information Contact Us Warranty Next We're here for you WELCOME TO SAMSUNG SUPPORT Search form Search Samsung Support Delete search Close Search popup POPULAR SEARCHES * How to transfer content from old device to new Samsung Galaxy Smartphone via Smart Switch? * How to find the IMEI, model number, and serial number for Samsung Galaxy device? * How to Couple or Link a New Replacement Earbud with an Old One SUGGESTED SEARCHES NO RESULT related search * Warranty * Transfer device content * Bixby Voice * Drum Care+ * TV * Smart View PRODUCT SUPPORT Get help, find answers, download drivers, manuals and more. 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Learn more SMART SWITCH Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch Data transfer guide Download smart switch REMOTE SERVICE Take advantage of Remote Support for TVs, mobile phones and tablets Read more SOFTWARE UPGRADE Keep your mobile up-to-date, safely and quickly Read more GALAXY BATTERY Check out how you can take better care of your battery through proper use and charge. View more ALWAYS-ON CARE, FOR YOUR DEVICE Seamless and trouble-free service for Galaxy customers through Samsung Members App and our 24/7 helpline Read more SERVICE TERMS AND CONDITIONS – DATA RELATED Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy Read more NEWS & ALERTS For important products and service announcements Read more EXPLORE Stories that inspire you to do more with your Samsung devices. 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