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SUPPORT + FAQS
Find quick answers to your questions and get the most out of Font Awesome with
our step-by-step docs and troubleshooting tips.
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AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
* Plus support from real humans
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HOW CAN WE HELP?
We've gathered some of our most frequently asked questions and links to help
answer any questions you may have below.
Visit Docs
Pro Support
GETTING STARTED
If you're new to Font Awesome, or just need a refresher. Here are some tips to
get started.
WEB TROUBLESHOOTING
Having trouble getting something working on the Web? Here are some common snags
and how to get yourself out of trouble.
DESKTOP TROUBLESHOOTING
Having trouble getting something working on the Desktop? Here are some common
snags and how to get yourself out of trouble.
GET SUPPORT WITH A PRO PLAN!
A subscription to a Pro-level plan will get you access to Font Awesome Support
team members who will help you troubleshoot and use Font Awesome in your
projects.
AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
Get Font Awesome Pro for only $99/yr
Already have a Pro Plan? Sign in
Why do I need a plan to use Font Awesome Pro? Where and how can I upload my own
icons? What are seats and how do they work? Where can I get an invoice, and can
I customize it? Do I need a separate plan or license for each project? What
can't I do with a Font Awesome Pro License? What are pageviews? What are
packages and the package registry?
GENERAL QUESTIONS ABOUT FONT AWESOME
JUMP TO A Q+A SECTION
Using Font Awesome
* What is the current version of Font Awesome?
* What does LTS mean?
* Do I need to renew my Pro-level plan to receive fixes?
* What formats is Font Awesome available in?
* Can I use Font Awesome Pro in themes, plug-ins, or open source projects?
* How do I use Font Awesome with Figma?
* Do all of my clients need plans and licenses?
* Can I use Font Awesome Pro in open source projects?
* How do I use Font Awesome with Axure?
* Can I work with others using Font Awesome Pro?
* Can I use Pro in my theme or open source project?
* How do I create a subset of Font Awesome?
* Where and how can I upload my own icons?
* What's the best way to use Duotone icons on the desktop?
* Where and how can I use Font Awesome Pro?
Version 6
* What does Font Awesome 6 include?
* I already have a Font Awesome 5 license. Will Font Awesome 6 require a new
one?
* How do I upgrade to Font Awesome 6?
* Does Font Awesome 6 have breaking changes?
* When will Font Awesome 6 be available?
* How is Font Awesome 6 different?
* I Kickstarted or Pre-ordered Font Awesome 5. Will I get Font Awesome 6?
* I have an active Standard Pro Subscription. Will I get Font Awesome 6?
Version 5
* Font Awesome 5 Kickstarter/Pre-Order Licenses
* Is Font Awesome 5 still being supported?
* I backed your Kickstarter or pre-ordered early on. What's changed?
* I Kickstarted or Pre-ordered Font Awesome 5. Will I get Font Awesome 6?
Font Awesome Services
* Can I use Font Awesome kits and CDN when I subscribe to a Pro plan?
* Will Font Awesome Kits and CDN always be available?
* What are Pageviews?
* How can I reduce the amount of Pageviews I'm using?
* What happens if I exceed my Plan's monthly Pageviews limit?
* What are Packages?
* What is Package Bandwidth?
* How can I reduce the amount of Package Bandwidth I'm using?"
* What happens if I exceed my Plan's monthly Package Bandwidth limit?
* How do I view my monthly service usage?
* What are Pageviews?
* How can I reduce the amount of Pageviews I'm using?
* How do Kits and Caching work?
* What domains can I use my Kits on?
* What is Package Bandwidth?
* How can I reduce the amount of Package Bandwidth I'm using?
* Why do I need to specify domains when using the Pro CDN?
* How do I deploy a Netlify project using a Pro npm package?
* Do you have an official Font Awesome Figma component?
* I don't have a subscription to a Pro plan, can I get some support?
Metered Billing
* What is Metered Billing?
* What happens if I turn on Metered Billing for a service?
* Can I enable and disable Metered Billing?
* What are the costs associated with Metered Billing overages?
* Can I set a limit for Metered Billing overages?
* How and when will I be charged for Metered Billing overage costs?
* What happens if I exceed my Plan's monthly limit for a service with Metered
Billing disabled?
* What happens if I exceed my Plan's monthly limit for a service with Metered
Billing enabled?
* What happens if I don't pay Metered Billing overage charges?
* Why can't I enable or use Metered Billing?
Font Awesome Free
* Why do I have to pay for Font Awesome icons now?
* Can I use Font Awesome Free in open source projects?
* Why are some (highly requested) icons not available in Font Awesome Free?
* Is Font Awesome open source?
Purchasing a Font Awesome Subscription
* What does purchasing a Font Awesome subscription get me?
* How can I pay for a plan?
* How can I update my payment method?
* Can I get an invoice? Can I add custom info to it?
* How do I cancel my subscription?
* How do I manage my subscription or set it to auto-renew?
* What happens if I cancel or don't renew my subscription?
* I made a mistake. Can I get a refund on a previous purchase?
* Why do I need a plan to use Font Awesome Pro?
* Do I need a plan or license for every project I want to use Font Awesome Pro
in?
* I'm a software reseller. Do you have special rates, provide quotes, and
handle RFPs?
* I'm a software reseller. Can I purchase Font Awesome on behalf of my clients?
* Does my Pro License cover me AND my clients?
* Do you offer any special pricing for students?
* Do you offer any special pricing for non-profit organizations?
* Why do I have to pay for Font Awesome icons now?
* How do I add more seats to my Font Awesome Pro license?
The Pro License
* What does a Font Awesome Pro License get me?
* Are the licenses for Font Awesome Pro really for life?
* What can't I do with a Font Awesome Pro License?
* What can I do with a Font Awesome Pro license?
* Do you offer enterprise licenses for Font Awesome Pro?
* Do you offer theme license for Font Awesome Pro?
* What are seats and how do they work?
* Who needs a seat on my Pro license?
* How do I share Font Awesome Pro with my seat users?
* How do I manage seats on my Font Awesome Pro license?
* How do I add more seats to my Font Awesome Pro license?
Requesting + Commissioning Icons
* Commissioning Icons
* Requesting Icons
* Can I commission a category or theme for a set of icons?
* Can I commission my organization's or project's logo?
* Will you design me a logo as part of commissioning my logo in Font Awesome?
* Can I request a category or theme for a set of icons?
* I want an icon to be added to Font Awesome
* Can I request a category of icons
* Why are icons requests from 2013 still open?
* Gosh! Why aren't you making icons faster?
* Why do you add new icons instead of completing existing requests?
* How do you choose what icons to work on?
Swag + Goodies
* How long will physical swag goodies be available for?
* How are swag orders handled?
* What sizes and fits are available for Font Awesome 6 t-shirts?
* How do you handle swag returns or order problems?
* Why are you using Cotton Bureau for swag?
Issues + Feedback
* I found a bug with Font Awesome!
* I have feedback about Font Awesome
* I found a security issue with Font Awesome
DPF Principles
* How Does FontAwesome Address the Issue of International Data Transfers?
* How Do I Contact Someone About Privacy Issues/Concerns?
* How Do I Get a Copy of the Data You Have About Me?
* How Do I Amend My Data?
* How Do I Delete My Data?
* Does Font Awesome Share My Data with 3rd Parties?
* To Which US Authorities is Font Awesome Subject?
* What Security Measures does Font Awesome Take to Secure My Data?
* Further information and technical details
Data Collection Details
* What Data Font Awesome Collects and Why?
* Does Font Awesome Use Cookies and If so Which Ones?
* Does Font Awesome Collect Sensitive Information?
LINK TO USING FONT AWESOME USING FONT AWESOME
Advertisement
REMOVE ADS WITH A PRO PLAN!
A subscription to a Pro-level plan will remove all third-party advertisements on
fontawesome.com.
AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
* Plus support from real humans
Get Font Awesome Pro for only $99/yr
Already have a Pro Plan? Sign in
LINK TO "WHAT IS THE CURRENT VERSION OF FONT AWESOME?" WHAT IS THE CURRENT
VERSION OF FONT AWESOME?
Version 6 is the current major version of Font Awesome. Any updates to icons and
software will be made as part of this version through minor and patch releases.
Looking for another version, check out our versions archive to access any and
all of the Awesome.
LINK TO "WHAT DOES LTS MEAN?" WHAT DOES LTS MEAN?
LTS is short for "Long Term Support", a software lifecycle term that denotes a
release as stable and officially maintained for a long period of time. While
regular updates will be part of releases we ship to the current version of Font
Awesome, LTS versions will be focused on dependability and stability and not
regularly updated.
LINK TO "DO I NEED TO RENEW MY SUBSCRIPTION TO RECEIVE FIXES?" DO I NEED TO
RENEW MY SUBSCRIPTION TO RECEIVE FIXES?
We split up Font Awesome releases into regular updates and bug-fix updates.
You'll always be entitled to a bug-fix update for your last version with a Pro
or Pro Max Plan, even after your subscription has expired.
LINK TO "WHAT FORMATS IS FONT AWESOME AVAILABLE IN?" WHAT FORMATS IS FONT
AWESOME AVAILABLE IN?
Font Awesome Free and Font Awesome Pro are available to you in two formats:
* as an icon font, also called a Web Font
* as SVGs
Downloads of either format are available for both Font Awesome Free and Font
Awesome Pro (if you have a perpetual license). To make them easier to use on the
web, we have created frameworks for each. And we have lots of documentation on
how to use them on the web and on the desktop.
LINK TO "CAN I USE FONT AWESOME PRO IN THEMES, PLUG-INS, OR OPEN SOURCE
PROJECTS?" CAN I USE FONT AWESOME PRO IN THEMES, PLUG-INS, OR OPEN SOURCE
PROJECTS?
We're still figuring out how best to make the Pro version of Font Awesome
available for open source projects and popular themes/plugins like yours.
Pro is commercial software, so there are some restrictions. Biggest one is that
you cannot distribute Pro to folks not specifically covered by the license (e.g.
you can't provide the files in your open source public repo).
For themes and open source projects, right now it's best to just use Font
Awesome Free. We are working a better solution, so feel free to get in touch if
you have thoughts.
LINK TO "HOW DO I USE FONT AWESOME WITH FIGMA?" HOW DO I USE FONT AWESOME WITH
FIGMA?
Font Awesome Free is available by default in Figma. If you'd like to use Font
Awesome Pro in Figma, we recommend our ligature-based font files. Here's how to
get started along with how to install them locally. install the Pro font files
locally. Also, you'll need to make sure "Local Fonts" are enables in Figma's
settings.
LINK TO "DO ALL OF MY CLIENTS NEED PLANS AND LICENSES?" DO ALL OF MY CLIENTS
NEED PLANS AND LICENSES?
If you're a freelancer or agency passing work along directly to clients or
printers and they aren't modifying any content at all, then you're probably good
to go.
If they edit any content on the website, print design, mobile app, etc. then
they would be considered a creator and would need to be covered by a Pro license
.
LINK TO "CAN I USE FONT AWESOME PRO IN OPEN SOURCE PROJECTS?" CAN I USE FONT
AWESOME PRO IN OPEN SOURCE PROJECTS?
Our Pro-only icons cannot be directly included in open source projects. The Font
Awesome Pro license has the most detailed and up-to-date information on
acceptable Font Awesome Pro use.
SHARING PRO ASSETS
Sharing Font Awesome Pro assets (both icons and software) directly with anyone
who is not covered specifically by your Font Awesome Pro license is in direct
violation of the Font Awesome Pro license. Doing so may result in account
suspension, loss of access to Font Awesome Pro assets, and/or legal action.
USING PRO SERVICES
Using Font Awesome Pro services in open source projects is allowed. However any
usage of these services will remain tied to your Font Awesome purchased plan
subscription.
KITS
Any websites, apps, or projects that reference your Pro kits will count towards
your monthly pageviews and could lead to overages in use and extra charges.
PRO NPM PACKAGES
We recommend including Font Awesome Pro packages in your open source projects as
a dependency and requiring users of your project to get their own Font Awesome
Pro npm token (available with an active Pro level plan). If folks would prefer
not to get their own token, they should swap the Pro package out for the Font
Awesome Free package.
LINK TO "HOW DO I USE FONT AWESOME WITH AXURE?" HOW DO I USE FONT AWESOME WITH
AXURE?
You can find some guidelines for using Font Awesome 5 in Axure here:
https://forum.axure.com/t/font-awesome-widget-library-for-rp-8-icon-fonts/25599/90
.
LINK TO "CAN I WORK WITH OTHERS USING FONT AWESOME PRO?" CAN I WORK WITH OTHERS
USING FONT AWESOME PRO?
The first question to ask is are those others you want to work with creators ?
Creators are folks who make or edit content with Font Awesome Pro icons. If
they're creators, you'll need to assign them a seat on your Font Awesome of your
license seats.
Creators can also embed Pro in projects, then pass along to non-creators in a
few limited cases (deploying software with Pro embedded, printing a file with
Pro icons, etc.) If those non-Creators ever need to modify or create any new
content in those projects, they would need to be assigned one of your license
seats.
LINK TO "CAN I USE PRO IN MY THEME OR OPEN SOURCE PROJECT?" CAN I USE PRO IN MY
THEME OR OPEN SOURCE PROJECT?
For themes and open source projects, right now it's best to just use Font
Awesome Free. We are working on a better solution, so feel free to get in touch
if you have thoughts.
LINK TO "HOW DO I CREATE A SUBSET OF FONT AWESOME?" HOW DO I CREATE A SUBSET OF
FONT AWESOME?
Pro subscribers can slim down Font Awesome to just the icons they need by
creating a subset. The best way to create a subset is to add a Kit and set it to
Custom Subsetting in the Settings.
We also still have the sunsetted Pro Subsetter desktop app available for
creating subsets for late Version 5 and early Version 6 releases. You can
download it from the Downloads page.
LINK TO "WHERE AND HOW CAN I UPLOAD MY OWN ICONS?" WHERE AND HOW CAN I UPLOAD MY
OWN ICONS?
Icon Upload is available from within a Kit. You can upload your own SVG icons to
be transformed into icons.
Kits are the easiest and most performant way to use Font Awesome on the web. And
now with Kit Icon Upload, they're also the most extendable. Just upload your
icon into a kit of your choosing, and use it right away just like you use Font
Awesome icons.
While uploaded icons are web-centric now, we're planning to make kits a
cornerstone for a lot more in the future .
LINK TO "WHAT'S THE BEST WAY TO USE DUOTONE ICONS ON THE DESKTOP?" WHAT'S THE
BEST WAY TO USE DUOTONE ICONS ON THE DESKTOP?
Our current recommended way to use the duotone icons in desktop applications is
to use the SVG files, as opposed to our icon font. Here's some more helpful
information on using the duotone style on the desktop.
LINK TO "WHERE AND HOW CAN I USE FONT AWESOME PRO?" WHERE AND HOW CAN I USE FONT
AWESOME PRO?
When you subscribe to a Font Awesome Pro or Pro Max Plan, you'll receive a
perpetual Font Awesome Pro license. That license grants you the ability to use
Font Awesome Pro's icons and software in a ton of ways.
* Use Font Awesome's Pro's icons and software in your web-based projects
* Download and use Font Awesome Pro's icons in your desktop design work
* Use Font Awesome Pro in print and graphic design work
* Use Font Awesome Pro in your presentations
RESTRICTIONS
There are some things to be mindful of, however. Font Awesome Pro is commercial
software - so you cannot distribute Pro to folks not specifically covered by
your Font Awesome Pro license.
More specifics about what is allowed are in the full Pro license .
--------------------------------------------------------------------------------
LINK TO VERSION 6 VERSION 6
Advertisement
REMOVE ADS WITH A PRO PLAN!
A subscription to a Pro-level plan will remove all third-party advertisements on
fontawesome.com.
AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
* Plus support from real humans
Get Font Awesome Pro for only $99/yr
Already have a Pro Plan? Sign in
LINK TO "WHAT DOES FONT AWESOME 6 INCLUDE?" WHAT DOES FONT AWESOME 6 INCLUDE?
Version 6 is the latest and greatest major version of Font Awesome. It includes
everything in the Font Awesome 5 you know and love along with plenty of
improvements and new additions. While we'll be releasing content and features
over time as we always have, we've released the following so far:
* Icon updates, fixes, and additions
* An all new Thin style of all icons
* The Sharp Family of icons - The Sharp Solid, Regular,Light, and Thin styles
are out now, with more coming soon!
* Django + WordPress plugins
* CSS Custom Properties in our support styling toolkit
* An updated and expanded styling toolkit that includes more animations and
customizations
* Upload your own icons into a Kit
* Use the Kit Custom Subset feature or the Desktop Subsetter app for easily
bundling just the icons you need on a project
Going forward, we're excited to ship some of the following shortly:
* Duotone Sharp style
* An official Font Awesome Web Component
* More packages and plugins
LINK TO "I ALREADY HAVE A FONT AWESOME 5 LICENSE. WILL FONT AWESOME 6 REQUIRE A
NEW ONE?" I ALREADY HAVE A FONT AWESOME 5 LICENSE. WILL FONT AWESOME 6 REQUIRE A
NEW ONE?
We still support a number of older Pro licenses from our Kickstarter and
Pre-release of Version 5 days. But those have different terms than the one you
will need to use Font Awesome 6. You can continue to use Font Awesome 5 Pro
under your existing license. To start using Font Awesome 6 Pro, you'll need to
purchase a Font Awesome subscription.
LINK TO "HOW DO I UPGRADE TO FONT AWESOME 6?" HOW DO I UPGRADE TO FONT AWESOME
6?
We've created upgrading guides for the web and desktop to help you get Version 6
up and running in as little time and pain as possible.
When upgrading on the web, we've outlined steps for each of the major ways you
can integrate Font Awesome into your project. From SCSS/Less to JavaScript
components to CSS Pseudo-elements, we've got you covered. And if your project is
still using Font Awesome 4, we've got a guide for easy upgrading from v4 to v6!
LINK TO "DOES FONT AWESOME 6 HAVE BREAKING CHANGES?" DOES FONT AWESOME 6 HAVE
BREAKING CHANGES?
In developing Version 6, we've been laser-sword-focused on making sure things
are backwards compatible. But the answer to this really depends on how you've
been using Font Awesome in your existing projects - if you're using our
frameworks, components, or Kits, chances are we have you covered.
We've outlined in detail what's changed in Font Awesome 6 for the web as well as
when using Font Awesome 6 on the desktop.
If you're looking for help upgrading to Font Awesome 6, check out web and
desktop upgrading guides.
LINK TO "WHEN WILL FONT AWESOME 6 BE AVAILABLE?" WHEN WILL FONT AWESOME 6 BE
AVAILABLE?
Version 6 is out now! It's the default and recommended version of Font Awesome.
Check out the full set of icons and learn more in our version 6 docs. Don't
forget to grab a Pro subscription if you need one!
As features and new content become available, we'll be sending updates to Pro
subscribers and announcements to the larger community.
LINK TO "HOW IS FONT AWESOME 6 DIFFERENT?" HOW IS FONT AWESOME 6 DIFFERENT?
Just as Version 5 had more icons and more ways to use them in projects, Version
6 continues that mantra. We want Font Awesome to have the icons and styles to
fit into your project.
This means we're making more styles to match your look and feel, meeting you in
your project's stack as much as possible, and most importantly we'll try to have
the icons you need. When we don't, Font Awesome 6 has a way for you to add those
yourself. You can upload your own logo and icons or even commission us to design
1 icon, 6 icons, or 24 icons!
It's important to note that Version 6 is a major release and might have breaking
changes (though we are doing our absolute best to avoid them in this version).
And we've made upgrading from versions 4 and 5 easier than ever, complete with
guides when possible. And our Pro-level plans come with Actual Human Support if
you need help getting unstuck.
LINK TO "I KICKSTARTED OR PRE-ORDERED FONT AWESOME 5. WILL I GET FONT AWESOME
6?" I KICKSTARTED OR PRE-ORDERED FONT AWESOME 5. WILL I GET FONT AWESOME 6?
First of all, thanks much for being one of the original supporters of version 5.
You enabled a whole new generation of Font Awesome that's bigger and better.
You have a perpetual license to Version 5. This means you can keep using Font
Awesome 5's Pro assets as long as you like on as many web, print, and mobile
projects you like. And you'll get updates to Version 5 for life! You've also got
access to all of the original Kickstarter rewards. As part of your rewards, you
also received over 2 years of access to Pro-level services like our CDN, Kits,
and npm packages.
To get all the goodies in Version 6 and keep using your services, you'll need to
subscribe to a Font Awesome Pro plan.
LINK TO "I HAVE AN ACTIVE PAID SUBSCRIPTION. WILL I GET FONT AWESOME 6?" I HAVE
AN ACTIVE PAID SUBSCRIPTION. WILL I GET FONT AWESOME 6?
If you have purchased a Font Awesome Pro plan, and have an active subscription,
you will always get access to the latest version of Font Awesome available. With
that in mind, if your subscription is active during Version 6's software
lifecycle, you'll get it. Likewise, if your subscription is active when we
release new services and features under Version 6, you'll also get those in the
future.
--------------------------------------------------------------------------------
LINK TO VERSION 5 VERSION 5
Advertisement
REMOVE ADS WITH A PRO PLAN!
A subscription to a Pro-level plan will remove all third-party advertisements on
fontawesome.com.
AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
* Plus support from real humans
Get Font Awesome Pro for only $99/yr
Already have a Pro Plan? Sign in
LINK TO "FONT AWESOME 5 KICKSTARTER/PRE-ORDER LICENSES" FONT AWESOME 5
KICKSTARTER/PRE-ORDER LICENSES
These License are no longer available! While we honor the following details, we
no longer offer these types of licenses for sale.
PERSONAL + SMALL BUSINESS LICENSES
* Covers individuals or small businesses with up to 100 employees
* License follows the person or business
* If the project is for personal use, the person should have a license. If the
project is for a business, the business should have a license
* Use on as many projects (web app/site, iOS app, etc.) as you like
* Don't use in a theme or re-distribute
* License is transferable
* For greater than 100 employees, buy multiple small business licenses.
Enterprise licenses are available for up to 3,000 employees
ENTERPRISE LICENSES
* Covers companies up to 3,000 employees
* License follows the enterprise. If the project is for personal use, the
person should have a license. If the project is for an enterprise, the
enterprise should have a license
* Use on as many projects (web app/site, iOS app, etc.) as you like
* Don't use in a theme or re-distribute
STUDENT + NON-PROFIT LICENSE
* Covers individual students OR non-profit (501C3) organizations of any size
* License follows the student or non-profit
* Use on as many projects (web app/site, iOS app, etc.) as you like
* Don't use in a theme or re-distribute
* License is transferable to another student or non-profit!
THEME LICENSES
* Allows use in a single theme that you can re-sell. For multiple themes, buy
multiple theme licenses
* Cannot re-distribute Font Awesome Pro except embedded in your theme
* Grants a single personal / small business license for theme buyer to use Font
Awesome Pro as a part of your theme (not outside)
* For the buyers of your theme, this license includes all Font Awesome Pro
icons, Stretch Goal icons, and CSS and SVG frameworks, but does not include
additional stretch goal rewards
* Also includes one Personal / Small Business License for your own use
LINK TO "IS FONT AWESOME 5 STILL BEING SUPPORTED?" IS FONT AWESOME 5 STILL BEING
SUPPORTED?
Yes, Font Awesome 5 is officially supported until we announce otherwise.
However, all new icons, features, and services will be under the umbrella of
Version 6. We'll continue to provide fixes for bugs and issues in Version 5.
Existing services like Kits, Pro CDN, and packages, that provide access to
Version 5 will also continue to be available.
LINK TO "I BACKED YOUR KICKSTARTER OR PRE-ORDERED EARLY ON. WHAT'S CHANGED?" I
BACKED YOUR KICKSTARTER OR PRE-ORDERED EARLY ON. WHAT'S CHANGED?
Not a single thing at all. You've got the same license you had when you backed
or pre-ordered. Kickstarter/Pre-order folks are allowed to keep their license
exactly as it was promised. If you're a Kickstarter backer, you're also getting
the following:
ALL KICKSTARTER REWARDS
You'll have these to keep forever:
* All the icons, styles, and brands in Font Awesome 5 - that's over 7,500
icons!
* Downloads of Font Awesome 5 assets for use on desktop and web
* All updates we make to Font Awesome 5
* A license to use Font Awesome 5 in your web, mobile, and print projects
* JS packages (npm compatible) to download and use in your project builds
* Desktop subsetter to create subsets with Font Awesome 5 icons
A YEAR'S SUBSCRIPTION OF SERVICES FOR FONT AWESOME PRO.
This includes Pro CDN, Kits, and our private NPM repository for Pro.
UPDATES FOR THE LIFECYCLE OF FONT AWESOME 5
You're entitled to free updates to all of the icons and tech that came with your
Font Awesome 5's Kickstarter rewards. If there are new or updated icons added to
our Font Awesome 5 solid, regular, light, or duotone styles - you'll get them.
LINK TO "I KICKSTARTED OR PRE-ORDERED FONT AWESOME 5. WILL I GET FONT AWESOME
6?" I KICKSTARTED OR PRE-ORDERED FONT AWESOME 5. WILL I GET FONT AWESOME 6?
First of all, thanks much for being one of the original supporters of version 5.
You enabled a whole new generation of Font Awesome that's bigger and better.
You have a perpetual license to Version 5. This means you can keep using Font
Awesome 5's Pro assets as long as you like on as many web, print, and mobile
projects you like. And you'll get updates to Version 5 for life! You've also got
access to all of the original Kickstarter rewards. As part of your rewards, you
also received over 2 years of access to Pro-level services like our CDN, kits,
and npm packages.
To get all the goodies in Version 6 and keep using your services, you'll need to
subscribe to a Font Awesome Pro plan.
--------------------------------------------------------------------------------
LINK TO FONT AWESOME SERVICES FONT AWESOME SERVICES
Advertisement
REMOVE ADS WITH A PRO PLAN!
A subscription to a Pro-level plan will remove all third-party advertisements on
fontawesome.com.
AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
* Plus support from real humans
Get Font Awesome Pro for only $99/yr
Already have a Pro Plan? Sign in
LINK TO "CAN I USE FONT AWESOME KITS AND CDN WHEN I PURCHASE A FONT AWESOME
SUBSCRIPTION?" CAN I USE FONT AWESOME KITS AND CDN WHEN I PURCHASE A FONT
AWESOME SUBSCRIPTION?
When you purchase a plan from Font Awesome, you'll be able to use both our Kits
and our Pro CDN as part of your year of services, support, and updates. After
that year is over, you'll need to renew your plan's subscription to keep using
them (and to get all of the fresh icons and updates).
Note that some services, like our Kits, have pageview limits per month. If you
exceed those limits, you may incur additional charges.
LINK TO "WILL FONT AWESOME KITS AND CDN ALWAYS BE AVAILABLE?" WILL FONT AWESOME
KITS AND CDN ALWAYS BE AVAILABLE?
While we expect to have minimal issues, there is no guarantee of 100% uptime for
our Kits as well as Free and Pro CDNs. We may need to perform maintenance to
these that on rare occasions or encounter unforeseen issues that would cause
service interruptions. You can always check the status of all of our services.
LINK TO "WHAT ARE PAGEVIEWS?" WHAT ARE PAGEVIEWS?
Pageviews are how we track usage of our Kits service, which hosts and serves
icons for you. By default, there are no restrictions on which domains can use
your Kit. We do, however, give you the option to (and recommend that you)
"whitelist" domains in order to restrict which sites can use your Kit.
LINK TO "HOW CAN I REDUCE THE AMOUNT OF PAGEVIEWS I'M USING?" HOW CAN I REDUCE
THE AMOUNT OF PAGEVIEWS I'M USING?
Through a Kit's settings, you can limit which domains are allowed to use that
Kit. Limiting domains lets you control where and how your Font Awesome Kits are
being used which helps avoid unexpected usage.
LINK TO "WHAT ARE PAGEVIEWS?" WHAT ARE PAGEVIEWS?
Pageviews are how we track usage of our Kits service, which hosts and serves
icons for you. By default, there are no restrictions on which domains can use
your Kit. We do, however, give you the option to (and recommend that you)
"whitelist" domains to restrict which sites can use your Kit.
LINK TO "WHAT HAPPENS IF I EXCEED MY PLAN'S MONTHLY PAGEVIEWS LIMIT?" WHAT
HAPPENS IF I EXCEED MY PLAN'S MONTHLY PAGEVIEWS LIMIT?
If you have Metered Billing enabled and reach your plan's monthly pageview
limit, the Kits service will remain active. When Metered Billing is fully
released, you'll be billed for any additional overages using a flat rate for the
remainder of the month.
If you've set a specific Pageviews billing limit, you'll be billed for any
additional overages until that set limit is reached. At that point, the Kits
service will be deactivated for the remainder of the current month.
If you reach your plan's monthly Package Bandwidth limit and do not have Metered
Billing enabled, the Kits service will be deactivated for the remainder of the
month, which may result in icon interruptions for your projects.
LINK TO "WHAT ARE PACKAGES?" WHAT ARE PACKAGES?
Packages allow projects to use Font Awesome in one line of code, without the
hassle of managing assets, data, and files. This includes easy updating to newer
releases of Font Awesome too. Packages can be installed and managed using
popular software like npm, yarn, Python, and Ruby.
We have a number of ways to use our packages and two sets of packages you can
download: Free (and open source) packages that you can use in your open source
projects, and also a Pro (commercial) packages for Pro subscribers that gives
you access to use our Pro icons in your private projects. Be sure to check your
license and adhere to the terms of use when including packages in your projects.
LINK TO "WHAT IS PACKAGE BANDWIDTH?" WHAT IS PACKAGE BANDWIDTH?
Each time one of your projects loads Font Awesome Pro assets as a package via a
Package Manager (like npm) or Plugin, the size of the data transferred is
recorded as Package Bandwidth - which is counted monthly and reset each month.
For Pro and Pro Max subscribers, Font Awesome maintains and provides access to
our Pro packages - including all the storage and data needed to build and serve
Pro assets in a project. Fun fact: We serve over 12TB of data per month - that's
a lot of icons! And because our Pro icons are commercial software, we can't host
them on npmjs.com , but you do have the option to download and host our npm
packages yourself.
LINK TO "HOW CAN I REDUCE THE AMOUNT OF PACKAGE BANDWIDTH I'M USING?" HOW CAN I
REDUCE THE AMOUNT OF PACKAGE BANDWIDTH I'M USING?
If you find yourself using a lot of your Package Bandwidth, we recommend
checking any Continuous Integration (CI) environments you have set up in your
projects and tuning your CI to use Font Awesome assets more efficiently.
LINK TO "WHAT HAPPENS IF I EXCEED MY PLAN'S MONTHLY PACKAGE BANDWIDTH LIMIT?"
WHAT HAPPENS IF I EXCEED MY PLAN'S MONTHLY PACKAGE BANDWIDTH LIMIT?
If you have Metered Billing enabled and reach your plan's monthly Package
Bandwidth limit, that service will remain active. When Metered Billing is fully
released, you'll be billed for any additional overages using a flat rate for the
remainder of the month.
If you've set a specific Package Bandwidth billing limit, you'll be billed for
any additional overages until that set limit is reached. At that point, the
service will be deactivated for the remainder of the current month.
If you reach your plan's monthly Package Bandwidth limit and do not have Metered
Billing enabled, the service will be deactivated for the remainder of the month,
which may result in icon interruptions for your projects.
LINK TO "HOW DO I VIEW MY MONTHLY SERVICE USAGE?" HOW DO I VIEW MY MONTHLY
SERVICE USAGE?
Your Font Awesome service usage for the current month can always be viewed in
your Account.
LINK TO "HOW DO KITS AND CACHING WORK?" HOW DO KITS AND CACHING WORK?
We've designed our Kits feature to be a balanced solution between easy-to-use
and performant. To that end we've made some trade-offs.
Our Kit URLs (e.g. https://kit.fontawesome.com/abcdefg.js ) are specifically
configured to have a short life (max age). They'll hang around in your browser's
cache for a minute before a new version is fetched from the server. Most of the
time the server responds with an empty "304 Not Modified" response. So it's
still pretty effecient even though it needs to talk with the server. This makes
sure that if you change your Kit's settings it will show up reasonably soon in
the browser.
The other thing we've done is allowed you to choose the "latest" version of Font
Awesome for your Kit. When we add icons and release new versions of Font Awesome
your site will automatically get the new version. To make this work the browser
will cache files for up to one minute before checking with the server to see if
a newer version exists.
One optimization that you can make is to explicitly select a version instead of
"latest". If you select, for example, "5.8.2" and then save your Kit we can use
a different caching strategy. Because the version doesn't change the browser
will cache files for the maximum that most browsers recognize: 365 days. This
means that for up to a year your browser never needs to make a request for
anything but the original Kit URL (which is super tiny to begin with).
Lastly we want to talk about how Kits load multiple files. You may have noticed
that a lot of requests for WOFF2 or SVG files can be seen in the Network tab of
the browsers developer tools. In the old days, this would be very inneficient as
each request would be a separate network connection. However, Kits use newer
HTTP/2 features where multiple files can not only use the same network
connection but can be processed in parallel. We've optimized our files in such a
way that you should see excellent performance from this and in a lot of cases
it's faster than traditional file bundling over HTTP/1.
We also now have the option to load Kits using only CSS. (You'll need to set
your Kit to use version 6 and Web Fonts.) Once the files are loaded and cached,
they will be very fast and performant in your sites and apps.
If you have deeper questions about caching, get in touch. We're happy to talk
shop and solutions.
LINK TO "WHAT DOMAINS CAN I USE MY KITS ON?" WHAT DOMAINS CAN I USE MY KITS ON?
You can use Kits on any domain in the "Domains" list in that Kit's settings.
LINK TO "WHY DO I NEED TO SPECIFY DOMAINS WHEN USING THE PRO CDN?" WHY DO I NEED
TO SPECIFY DOMAINS WHEN USING THE PRO CDN?
According to our Pro license, you may not redistribute Pro assets and source
code to non-license holders. While any of your users can view the source of your
project using Font Awesome Pro, they are not allowed to use your access to Pro
CDN.
LINK TO "HOW DO I DEPLOY A NETLIFY PROJECT USING A PRO NPM PACKAGE?" HOW DO I
DEPLOY A NETLIFY PROJECT USING A PRO NPM PACKAGE?
In order to deploy a project from Netlify using FontAwesome Pro NPM package, you
will need to add an environment variable. The variable should be named:
FONTAWESOME_NPM_AUTH_TOKEN and its value should be set to your Font Awesome Pro
NPM Package Token. If you help adding environment variables to Netlify please
see Netlify's documentation on declaring variables.
LINK TO "DO YOU HAVE AN OFFICIAL FONT AWESOME FIGMA PLUGIN?" DO YOU HAVE AN
OFFICIAL FONT AWESOME FIGMA PLUGIN?
Yes! You can find our official Font Awesome Icons Figma plugin in the Figma
Community or by searching for "Font Awesome Icons (Official)" in your Figma
app's Plugin menu.
We also have the following ways to use Font Awesome with Figma:
ALTERNATIVE 1: FONT AWESOME FIGMA COMPONENT
Use this ligature-based icon component. You'll need to install the OTF font
files for Font Awesome Pro first, but then you can just edit the component and
type in a new icon name to change it.
ALTERNATIVE 1: DOWNLOAD AND USE SVGS
If you'd prefer to use vector-based icons, here's my suggestion.
1. Download the "For Desktop Use" files from Font Awesome.
2. With a new Figma window open, select your desired SVGs (in a chosen style)
in the downloaded folder and drag/drop them onto the Figma window.
3. This will import all of the svgs as separate frames into Figma.
4. "Select all" and use this plugin to scale all of the icons down to a 16px
height: Scale Plugin
5. With everything still selected, use this plugin to resize all of the frames
to a consistent size (I would suggest either 20 x 20 pixels or 24 x 24
pixels): Frame Resizer Plugin
6. Now click the little arrow next to the create component icon (the little
diamond grid) in the top bar of the Figma window. This will give you a
dropdown with the option to "create multiple components".
7. That should do it!
LINK TO "I DID NOT PURCHASE A SUBSCRIPTION TO FONT AWESOME, CAN I GET SOME
SUPPORT?" I DID NOT PURCHASE A SUBSCRIPTION TO FONT AWESOME, CAN I GET SOME
SUPPORT?
We offer official support for Font Awesome plans with an active subscription. If
you're working with Font Awesome Free or have an expired subscription, your best
bet is to check out our online documentation, check out all of the Font Awesome
threads on ( Stack Overflow ), or contact our community on GitHub through a new
issue to see if anyone else can help or has been in your shoes before.
--------------------------------------------------------------------------------
METERED BILLING + OVERAGES METERED BILLING + OVERAGES
Advertisement
REMOVE ADS WITH A PRO PLAN!
A subscription to a Pro-level plan will remove all third-party advertisements on
fontawesome.com.
AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
* Plus support from real humans
Get Font Awesome Pro for only $99/yr
Already have a Pro Plan? Sign in
LINK TO "WHAT IS METERED BILLING?" WHAT IS METERED BILLING?
If you use a service and reach your purchased Plan's monthly limit, Metered
Billing allows you to avoid that service being deactivated as well as icon
interruptions in your projects. Instead, when Metered Billing is fully released,
you'll be billed for any additional overages using a flat rate for the remainder
of the month.
Metered Billing only takes effect when you exceed your purchased Plan's monthly
limits and can be enabled or disabled per service at any time.
LINK TO "WHAT HAPPENS IF I TURN ON METERED BILLING FOR A SERVICE?" WHAT HAPPENS
IF I TURN ON METERED BILLING FOR A SERVICE?
If you have Metered Billing enabled, there are no charges or additional billing
unless you exceed your purchased Plan's monthly limit.
When Metered Billing is fully released, if you do reach your purchased Plan's
monthly limit for Metered Billing-enabled service you'll be billed for any
additional overages using a flat rate for the remainder of the month. You can
set a maximum billing limit or disable Metered Billing at any point during the
month.
LINK TO "CAN I ENABLE AND DISABLE METERED BILLING?" CAN I ENABLE AND DISABLE
METERED BILLING?
Yes! If you have purchased a plan from Font Awesome and have an active
subscription, you can enable or disable Metered Billing for a specific Font
Awesome service at any point in time.
While you can enable and disable Metered Billing for a service at any time,
you'll be billed for any usage overages that were recorded while Metered Billing
was enabled.
LINK TO "WHAT ARE THE COSTS ASSOCIATED WITH METERED BILLING OVERAGES?" WHAT ARE
THE COSTS ASSOCIATED WITH METERED BILLING OVERAGES?
Flat Metered Billing overage rates are set based on each particular Font Awesome
service as well as the purchased Plan you're currently subscribed to.
LINK TO "CAN I SET A LIMIT FOR METERED BILLING OVERAGES?" CAN I SET A LIMIT FOR
METERED BILLING OVERAGES?
Yes! You can set a billing limit for each Metered Billing-enabled service. If
you exceed your plan's monthly limit for that service, you'll be charged for any
overages up to, but not exceeding, that limit.
LINK TO "HOW AND WHEN WILL I BE CHARGED FOR METERED BILLING OVERAGE COSTS?" HOW
AND WHEN WILL I BE CHARGED FOR METERED BILLING OVERAGE COSTS?
Any recorded Metered Billing overages for the current month will be billed to
you at the beginning of the next month in a separate invoice. That invoice will
contain usage and costs broken down by individual service.
LINK TO "WHAT HAPPENS IF I EXCEED MY PLAN'S MONTHLY LIMIT FOR A SERVICE WITH
METERED BILLING DISABLED?" WHAT HAPPENS IF I EXCEED MY PLAN'S MONTHLY LIMIT FOR
A SERVICE WITH METERED BILLING DISABLED?
If you reach your plan's monthly limit for a service and do not have Metered
Billing enabled, the service will be deactivated for the remainder of the month,
which may result in icon interruptions for your projects.
LINK TO "WHAT HAPPENS IF I EXCEED MY PLAN'S MONTHLY LIMIT FOR A SERVICE WITH
METERED BILLING ENABLED?" WHAT HAPPENS IF I EXCEED MY PLAN'S MONTHLY LIMIT FOR A
SERVICE WITH METERED BILLING ENABLED?
When Metered Billing is fully released, if you have Metered Billing enabled and
reach your plan's monthly limit for a service, that service will remain active
and you'll be billed for any additional overages using a flat ratefor the
remainder of the month.
If you've set a specific billing limit for a service, you'll be billed for any
additional overages until that set limit is reached. At that point the service
will be deactivated for the remainder of the current month.
LINK TO "WHAT HAPPENS IF I DON'T PAY METERED BILLING OVERAGE CHARGES?" WHAT
HAPPENS IF I DON'T PAY METERED BILLING OVERAGE CHARGES?
If you do not pay for Metered Billing overages, the service(s) associated with
those overages will be deactivated until those outstanding overages are
resolved. This deactivation may result in icon interruptions for your projects.
LINK TO "WHY CAN'T I ENABLE OR USE METERED BILLING?" WHY CAN'T I ENABLE OR USE
METERED BILLING?
We require the following In order to enable Metered Billing for all Font Awesome
services:
1. An active subscription to a Pro-level Plan
2. A subscription that is managed via Stripe
3. A default payment method set in Stripe
--------------------------------------------------------------------------------
LINK TO FONT AWESOME FREE FONT AWESOME FREE
Advertisement
REMOVE ADS WITH A PRO PLAN!
A subscription to a Pro-level plan will remove all third-party advertisements on
fontawesome.com.
AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
* Plus support from real humans
Get Font Awesome Pro for only $99/yr
Already have a Pro Plan? Sign in
LINK TO "WHY DO I HAVE TO PAY FOR FONT AWESOME ICONS NOW?" WHY DO I HAVE TO PAY
FOR FONT AWESOME ICONS NOW?
You don't. A version of Font Awesome has been and always will be free. As a
matter of fact, the current version of Font Awesome Free now has twice as many
icons as Font Awesome 4, which was completely free, ever did.
But if you want to take your Font Awesome up a notch, you can subscribe to a
Font Awesome Pro plan. This gives you more icons, services, and even actual
human technical support.
LINK TO "CAN I USE FONT AWESOME FREE IN OPEN SOURCE PROJECTS?" CAN I USE FONT
AWESOME FREE IN OPEN SOURCE PROJECTS?
You betcha! Font Awesome Free, the free version of Font Awesome, is perfect for
open source project use. The thousands of solid and brand icons included in Font
Awesome Free can be used and distributed in your projects.
Heads up : Font Awesome Free's license requires that you maintain attribution
when using Font Awesome assets.
LINK TO "WHY ARE SOME (HIGHLY REQUESTED) ICONS NOT AVAILABLE IN FONT AWESOME
FREE?" WHY ARE SOME (HIGHLY REQUESTED) ICONS NOT AVAILABLE IN FONT AWESOME FREE?
Font Awesome began as a free resource and it's important to us that there will
always be a free version of it that is more-than-usable by anyone who needs
icons. But we built a team to make sure we continue to add icons, features, and
make Font Awesome, well, awesome. That team is full of great people who help
make our icons and products - but they're also folks with bills, kids, and
dreams of their own that require a salary.
Paid options like Font Awesome Pro help sustain those people and the company.
Also, since we've introduced Font Awesome Pro, we've had the means to more than
double the size of Font Awesome Free!
With that all in mind, when planning out a category or release, we consider what
icons can be added to Free to form a usable subset. If an icon doesn't make that
cut, it's because it covers a deeper or more nuanced subject (e.g.
toilet-paper-alt ) or it isn't essential to that focused subset of a category we
included in Free (e.g. the range of toilet-paper-alt to toilet-paper-alt ). If
you find yourself really needing one of those icons, we hope you'd consider
supporting the team and project.
LINK TO "IS FONT AWESOME OPEN SOURCE?" IS FONT AWESOME OPEN SOURCE?
Font Awesome has been and will always continue to be an open source project. The
current version of Font Awesome has a free version.
Font Awesome Free includes a core set of professionally designed icons plus all
of the ways and frameworks to use them easily.
In addition to that, we've offer a Free plan you can sign up for which gives you
access to free services like our Font Awesome CDN and Font Awesome Kits, the
easiest and quickest way to use icons on the web.
--------------------------------------------------------------------------------
LINK TO PRO PLAN SUBSCRIPTIONS PURCHASED PLAN SUBSCRIPTIONS
Advertisement
REMOVE ADS WITH A PRO PLAN!
A subscription to a Pro-level plan will remove all third-party advertisements on
fontawesome.com.
AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
* Plus support from real humans
Get Font Awesome Pro for only $99/yr
Already have a Pro Plan? Sign in
LINK TO "WHAT DOES PURCHASING A SUBSCRIPTION TO FONT AWESOME GET ME?" WHAT DOES
PURCHASING A SUBSCRIPTION TO FONT AWESOME GET ME?
Purchasing a subscription to Font Awesome gives you immediate access to the
latest version of Font Awesome, which includes:
* Tons of icons in a number of styles - Solid, Regular, Thin, Light, Duotone -
and now the new Sharp family, with Sharp Solid, Regular, Light, and Thin out
now. And don't forget Brands!
* A perpetual license to Font Awesome Pro for Pro or Pro Max subscriptions -
You can continue to use Font Awesome Pro after your subscription has ended on
as many web, print, and mobile projects you like.
* Subscription to a year of services and features - This includes Kits with
Icon Upload, Pro CDN, our private NPM repository for Pro, and any other
services we develop.
* Subscription to a year of updates to Font Awesome Pro icons and styles -
These updates will include major version releases that include new icons and
styles and new features as they are released.
* More and updated packages and plugins for Vue, React, Angular, Enber, Rails,
Django, WordPress, Sass, Less, and more.
LINK TO "HOW CAN I PAY FOR A PLAN?" HOW CAN I PAY FOR A PLAN?
We support a number of payment methods including credit card, bank debit, and
bank redirect, as well as Apple Pay, Google Pay, AliPay, WeChat, and more, via
Stripe, an industry leader in online payments. We take your security seriously
and don't store any payment information on our servers. If you have any
questions or concerns about online payments, get in touch!
LINK TO "HOW CAN I UPDATE MY PAYMENT METHOD?" HOW CAN I UPDATE MY PAYMENT
METHOD?
If you would like to change how you pay for your subscription, you can make that
change from the Billing and Subscription section of your Account.
LINK TO "CAN I GET AN INVOICE?" CAN I GET AN INVOICE?
Absolutely! When you purchase a Font Awesome subscription you will receive a
receipt via email and you can also access invoices from the Billing section of
your Account. If you paid via Stripe, click the link to "Manage your
subscription in Stripe" and you will see the invoices listed at the bottom of
the page.
When your purchased Plan's subscription renews and you are charged, we'll email
you a new receipt and add a new invoice to your account.
If you need to add extra information to your invoice (business address, VAT
number, etc) and you paid via Paypal, go to the Billing section of your Account
and select the invoice you want to add information to. Once you're viewing the
invoice, click the "Add additional information to this receipt" link.
If you need to add extra information to your invoice (business address, etc) and
paid via Stripe, go to the Billing section of your Account and click the link to
"Manage your subscription in Stripe". You can update your billing and shipping
address from there and it will be updated on your invoices. Unfortunately, VAT
or Tax ID numbers can only be added at checkout. If you forgot to enter it on
checkout and need it added, contact us.
LINK TO "HOW DO I CANCEL MY SUBSCRIPTION?" HOW DO I CANCEL MY SUBSCRIPTION?
If you would like to cancel your subcription, log into your account and visit
the Billing section of your Account. You'll see a link to Manage your
subscription in Stripe. From the Stripe portal, you can select Cancel plan.
If you cancel your subscription renewal, you will still have access to use Font
Awesome Pro through the rest of your current paid subscription period. And
you're welcome to renew again at any time to get all the latest goodies!
LINK TO "HOW DO I MANAGE MY SUBSCRIPTION OR SET IT TO AUTO-RENEW?" HOW DO I
MANAGE MY SUBSCRIPTION OR SET IT TO AUTO-RENEW?
If you're using Stripe to pay for your subscription, you can manage many of your
subscription options - including your plan, seats, and payment - in Stripe by
clicking the "Manage your subscription in Stripe" link in your Account. Once you
are in the Stripe portal, you'll see options to cancel, renew, or change your
plan, add seats, update or change your payment type, update your billing
address, and view or print receipts and invoices.
If you would like to set your subcription to auto-renew so your Font Awesome
icons keep flowing, log into your account and visit the Billing section of your
Account. You'll see a link to renew in Stripe. From the Stripe portal, you can
select Renew plan.
LINK TO "WHAT HAPPENS IF I CANCEL OR DON'T RENEW MY PURCHASED SUBSCRIPTION?"
WHAT HAPPENS IF I CANCEL OR DON'T RENEW MY PURCHASED SUBSCRIPTION?
If you canceled your subscription and your end date has passed, then your
subscription has ended. You will no longer have access to any new Pro icons and
software updates that get released in new versions of Font Awesome and services
like Kits, Pro CDN, the private NPM repo, and our actual human technical support
are shut off.
However, if you have a Font Awesome Pro or Pro Max perpetual license, you can
use the icons for the latest version available while your subscription was
active. We'll keep a zip file of all the icons for you - just sign in to your
account to download. And you're welcome back anytime - we'll keep the fa-engine
running!
LINK TO "I MADE A MISTAKE. CAN I GET A REFUND ON A PREVIOUS PURCHASE?" I MADE A
MISTAKE. CAN I GET A REFUND ON A PREVIOUS PURCHASE?
Font Awesome Pro is is a digital product, so its tough to return the software
and assets for your money back once you've downloaded them. We have a Limited
Refund Policy that talks about this and does provide an option if you haven't
downloaded Pro yet. We're hoping you try our Free version out first to make sure
Font Awesome is right for you. That being said, we know crazy situations come up
- if you've purchased a Font Awesome Subscription and have issues, get in touch
.
LINK TO "WHY DO I NEED A PLAN TO USE FONT AWESOME PRO OR PRO MAX?" WHY DO I NEED
A PLAN TO USE FONT AWESOME PRO OR PRO MAX?
Simplicity. We originally thought we'd go the model of selling lots of tiny
things (like category packs, access to Pro Kits, additional FA styles), but we
really don't want to do that. We're designers and developers and don't want to
spend a ton of time on pricing models, upsells, and the rest. We want to keep it
simple. You buy a Pro-level plan, you get everything we're making for it.
We also think it makes sense to keep the license perpetual. You paid for it, so
we want you to be able to use it in all of your projects. But for things that
cost us money to develop and maintain, like updates to the software, new
features (which might or might not have been a part of the Kickstarter rewards),
and services like Pro CDN and the private NPM repo, we think it makes sense to
charge for those on a continuing basis since our costs for them continue as
well.
If in that year of updates and services you've not seen useful updates, new
features, and critical services you need, then you can cancel the renewal.
You'll still get your updates and services for that year and the perpetual
license to keep using it. No problem at all.
LINK TO "DO I NEED A PLAN OR LICENSE FOR EVERY PROJECT I WANT TO USE FONT
AWESOME PRO IN?" DO I NEED A PLAN OR LICENSE FOR EVERY PROJECT I WANT TO USE
FONT AWESOME PRO IN?
If you have a Pro-level plan, you have an unlimited use license. Use it in your
web apps, iOS and Android apps, in your presentations, in print, and just about
anywhere as long as you're not distributing.
Your plan includes access to services and features. Some of those, like our Pro
CDN and Kits, include limits on pageviews per month. You may receive charges and
communication if you exceed your plan's alloted pageviews.
LINK TO "I'M A SOFTWARE RESELLER. DO YOU HAVE SPECIAL RATES, PROVIDE QUOTES, AND
HANDLE RFPS?" I'M A SOFTWARE RESELLER. DO YOU HAVE SPECIAL RATES, PROVIDE
QUOTES, AND HANDLE RFPS?
We have no reseller discounts/rates nor do we provide quotes at this time. We
also do not accept purchase orders at the moment, but do accept payments by
credit card, bank debit, bank redirects, and mobile payments via Stripe.
LINK TO "I'M A SOFTWARE RESELLER. CAN I PURCHASE FONT AWESOME ON BEHALF OF MY
CLIENTS?" I'M A SOFTWARE RESELLER. CAN I PURCHASE FONT AWESOME ON BEHALF OF MY
CLIENTS?
Sorry, at this time, our systems aren't set up sell to resellers, only directly
to users. You and your clients would purchase a plan (with the appropriate
amount of seats for their needs).
There is zero lead time - upon successful purchase, we set up an account from
the email used when checking out (which can be changed later) and provide access
to download the digital assets from that account.
We do not accept purchase orders at the moment, but do accept payments through
credit/debit cards.
Your clients will receive a lifetime license to Font Awesome Pro as well as a
free year's subscription to updates, services, and support.
LINK TO "DOES MY PRO LICENSE COVER ME AND MY CLIENTS?" DOES MY PRO LICENSE COVER
ME AND MY CLIENTS?
If you're passing work along directly to clients or printers and they aren't
modifying any content at all, then you're probably good to go. If they edit any
content on the website, print design, mobile app, etc. then they would be
considered a creator and would need to be covered by a Pro license .
LINK TO "DO YOU OFFER ANY SPECIAL PRICING FOR STUDENTS?" DO YOU OFFER ANY
SPECIAL PRICING FOR STUDENTS?
We currently do not offer any special pricing for students. We priced Font
Awesome to be affordable by all.
LINK TO "DO YOU OFFER ANY SPECIAL PRICING FOR NON-PROFIT ORGANIZATIONS?" DO YOU
OFFER ANY SPECIAL PRICING FOR NON-PROFIT ORGANIZATIONS?
Sorry, we do not have any specific discounts for non-profit organizations. We
priced Font Awesome to be affordable by all. We're hoping we've included enough
icons, frameworks, and services that the cost is well worth it.
LINK TO "WHY DO I HAVE TO PAY FOR FONT AWESOME ICONS NOW?" WHY DO I HAVE TO PAY
FOR FONT AWESOME ICONS NOW?
You don't. A version of Font Awesome has been and always will be free. As a
matter of fact, the current version of Font Awesome Free now has twice as many
icons as Font Awesome 4, which was completely free, ever did.
But if you want to take your Font Awesome up a notch, you can purchase a Font
Awesome plan. This gives you more icons, services, and even actual human
technical support.
LINK TO "HOW MANY SEATS ARE INCLUDED MY FONT AWESOME PLAN?" HOW MANY SEATS ARE
INCLUDED MY FONT AWESOME PLAN?
We include 5 seats in every Pro plan for free. If you need more, you can add
extra ones for $20 per seat per year. Our Pro Max plan includes 50 seats and you
can add more for $10 per seat per year. Learn more about seats and how to add
seats to your plan .
--------------------------------------------------------------------------------
LINK TO THE PRO LICENSE THE PRO AND PRO MAX LICENSE
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REMOVE ADS WITH A PRO PLAN!
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fontawesome.com.
AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
* Plus support from real humans
Get Font Awesome Pro for only $99/yr
Already have a Pro Plan? Sign in
LINK TO "WHAT DOES A FONT AWESOME PRO LICENSE GET ME?" WHAT DOES A FONT AWESOME
PRO LICENSE GET ME?
Subscribing to a Pro-level Plan that includes a Font Awesome Pro license gets
you the following…
PERPETUAL USE OF FONT AWESOME PRO AND PRO MAX
You can download and use the versions of Font Awesome Pro released during your
subscription for as long as you like on as many web, print, and mobile projects
you would like.
A YEAR'S SUBSCRIPTION TO ALL OF SERVICES AND FEATURES INCLUDED IN YOUR PLAN.
The latest versions and updates to all our icons, styles, services, and tools.
LINK TO "ARE THE LICENSES FOR FONT AWESOME PRO REALLY FOR LIFE?" ARE THE
LICENSES FOR FONT AWESOME PRO REALLY FOR LIFE?
Yes! There are no recurring fees or subscriptions involved in using your Pro
license. You will always have access to the version of Font Awesome Pro you
purchased and can use that in however many projects you'd like. Your pro-level
plan, which came with your Pro license, also includes with a year of updates and
upgrades. If we release something new during that period, you'll get it. After
that period is complete, you can continue to subscribe to new updates or use the
latest version of Font Awesome Pro available to you.
LINK TO "WHAT CAN'T I DO WITH A FONT AWESOME PRO LICENSE?" WHAT CAN'T I DO WITH
A FONT AWESOME PRO LICENSE?
We strongly discourage you from doing the following with a Font Awesome Pro or
Pro Max license:
* Sharing your license number/info with anyone who is not covered specifically
by your license's details or is not assigned to a seat on your license
* Sharing your account information/access with anyone who is not covered
specifically by your license's details or is not assigned to a seat on your
license
* Sharing Font Awesome Pro icon or framework assets directly with anyone who is
not covered specifically by your license's details or is not assigned to a
seat on your license
* Sharing Font Awesome Pro icon or framework assets publicly (e.g. in codebases
on GitHub)
* Providing access to create content using Font Awesome Pro icons (e.g. in a
Figma community plugin or file)
* Selling, re-distributing or re-packaging Font Awesome Pro icon or framework
assets
* Being rude, offensive, or disruptive to the Font Awesome community
Read the full license for details. Violating the license may result in account
suspension, loss of access to Font Awesome Pro assets, and/or legal action. If
there's something you want to do with Font Awesome that you're not sure is cool,
contact us. We'd rather talk than triage trouble.
LINK TO "WHAT CAN I DO WITH A FONT AWESOME PRO OR PRO MAX LICENSE?" WHAT CAN I
DO WITH A FONT AWESOME PRO OR PRO MAX LICENSE?
With a Font Awesome Pro or Pro Max license, we expect and encourage you to do
the following:
* Use Font Awesome Pro's icons and framework in your projects
* Download and use Font Awesome Pro's assets in your desktop design work
* Use Font Awesome Pro assets in your print and presentational work
* Store, manage, and share Font Awesome Pro's source code and assets directly
with individuals covered specifically by your license's details (e.g. you
can't provide the files in your open source public repo)
* Share work, techniques, and advice you're proud of with the Font Awesome
community
LINK TO "DO YOU OFFER ENTERPRISE LICENSES FOR FONT AWESOME PRO?" DO YOU OFFER
ENTERPRISE LICENSES FOR FONT AWESOME PRO?
We don't currently offer Enterprise-level licenses, but we may do so in the
future. Get in touch if interested.
LINK TO "DO YOU OFFER A THEME LICENSE FOR FONT AWESOME PRO?" DO YOU OFFER A
THEME LICENSE FOR FONT AWESOME PRO?
Font Awesome Pro is currently not available for licensing with website themes -
use Font Awesome Free, instead.
LINK TO "WHAT ARE SEATS AND HOW DO THEY WORK?" WHAT ARE SEATS AND HOW DO THEY
WORK?
When you purchase a Font Awesome plan, you'll be granted a Font Awesome license.
Seats are associated with that license and are used to designate individuals who
can directly create content using Font Awesome Pro icons. These individuals can
be in your organization (as well as clients).
Those designated individuals are covered when using the icons while creating
websites, presentations on the desktop, mobile apps, etc.
However, there's no limit on the number of people who are seeing the content you
or folks assigned to your seats have created. Want to print a million fliers? No
problem. A bajillion people visit your site each month? No sweat.
LINK TO "WHO NEEDS A SEAT ON MY PRO LICENSE?" WHO NEEDS A SEAT ON MY PRO
LICENSE?
Seats are used to designate individuals who are in your organization or are
clients that can directly create content using Font Awesome Pro icons. There is,
however, no limit on the number of people who can see that created content -
inside and outside of your organization or project.
YOU'LL WANT TO COUNT A SEAT FOR THESE FOLKS:
* Designers placing icons in their digital and graphic designs
* Developers directly referencing icons in their source code
* Writers, bloggers, and content creators who use icons directly in their
pieces
DON'T COUNT SEATS FOR THESE PEOPLE:
* Visitors and users of your site, service or app
* Visitors and users of your internal portal, service, or app
* People and automated tools that are just compiling or releasing code
* Other employees or contractors who are not using Font Awesome directly
STILL NOT SURE?
If you're looking for icons or you find yourself using any of the How-to-Use
docs, you most likely need a seat.
LINK TO "HOW DO I SHARE FONT AWESOME WITH MY SEAT USERS?" HOW DO I SHARE FONT
AWESOME WITH MY SEAT USERS?
We don't provide individual Font Awesome accounts for seat users at this time.
But the people you provide a seat to can access and use Font Awesome just as you
can.
We recommend sharing Font Awesome with your seat users by either:
* Downloading Font Awesome Pro assets and sharing them directly.
* Sharing the login information for the Font Awesome account that owns the
license and seats.
LINK TO "HOW DO I MANAGE SEATS ON MY FONT AWESOME LICENSE?" HOW DO I MANAGE
SEATS ON MY FONT AWESOME LICENSE?
We won't make separate Font Awesome accounts for each seat user nor will we be
collecting their personal data. But we do provide an option to track seat
allocations for your records.
TRACKING SEAT ALLOCATIONS
If you have a Font Awesome License, you can provide a seat to a creator -
someone creating content with Font Awesome Pro icons. This can be someone within
your organization or a client you're working with. To keep track of who you're
providing a seat to use Font Awesome Pro under your license, head over to the
Track Seat Allocations form in your Font Awesome account.
EDITING OR REMOVING SOMEONE FROM YOUR SEATS
Has someone left the project or your organization? Need to change roles or hit
your max seats? You can edit or remove a creator from a seat on your Font
Awesome license using the same seat assignment form in your account.
LINK TO "HOW DO I ADD MORE SEATS TO MY FONT AWESOME LICENSE?" HOW DO I ADD MORE
SEATS TO MY FONT AWESOME LICENSE?
Need more seats than your current plan provides? No problem! For our Pro Plan,
we include 5 seats and you can add extra ones for $20 per seat per year, and for
the Pro Max plan we include 50 seats and you can add more for $10 per seat per
year.
If you have questions about seats, get in touch with us and let us know how we
can help.
--------------------------------------------------------------------------------
LINK TO REQUESTING + COMMISIONING ICONS REQUESTING + COMMISIONING ICONS
Advertisement
REMOVE ADS WITH A PRO PLAN!
A subscription to a Pro-level plan will remove all third-party advertisements on
fontawesome.com.
AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
* Plus support from real humans
Get Font Awesome Pro for only $99/yr
Already have a Pro Plan? Sign in
LINK TO "I WANT AN ICON TO BE ADDED TO FONT AWESOME" I WANT AN ICON TO BE ADDED
TO FONT AWESOME
If you'd like to see specific icons added, there are a few options:
1. You can sponsor/commission the icon to be created. A standard icon is $300
and a brand icon (adding your logo) is $3,000.
2. You can request the icon or the category for the Font Awesome Community to
vote on. If it gets enough votes on our Icon Requests Leaderboard, we'll put
it in our queue.
3. You can use the icon upload feature to use a custom svg icon in a Font
Awesome Pro kit.
LINK TO "COMMISSIONING ICONS" COMMISSIONING ICONS
We allow individuals and organizations to commission icons in Font Awesome. Once
designed, commissioned icons are added to the current working version of Font
Awesome.
GUIDELINES
* Icons are designed in a single color (with some opacity applied to the
duotone style of the icon).
* If you are commissioning a logo, it must be added to our Brands collection.
* If you are commissioning a logo, you must have the legal right to share its
use in Font Awesome.
* If you are commissioning a logo, the logo should be simple enough to render
as a legible symbol as small as 16px. Lots of letters or overly complex
symbols won't work great for inclusion in Font Awesome.
* If desired, you'll be listed as a sponsor of your icon(s) on fontawesome.com.
* Please request concrete objects or concepts. It's harder to make an icon to
represent happiness, it's easier to make a smiley face.
* Commissioned icons will be added to the Font Awesome Pro collection of icons.
* Commissioned icons may be added to certain new or existing icon categories at
Font Awesome's discretion.
* Certain commissioned icons may be added to the Font Awesome Free collection
of icons at Font Awesome's discretion.
WHAT HAPPENS WHEN AN ICON IS COMMISSIONED?
Once a sponsor pays to commission an icon, our team will be in touch to get the
process started. We'll ask some pointed questions about the icons to be
sponsored and take the original request as inspiration while we design.
We'll keep in touch with sponsors and provide steps to check out the direction
before we ship that freshly commissioned icon to the world.
Once the icon has been been added to Font Awesome, we'll note the individual or
organization as the official sponsor in that icon's details on fontawesome.com.
LINK TO "CAN I COMMISSION A CATEGORY OR THEME FOR A SET OF ICONS?" CAN I
COMMISSION A CATEGORY OR THEME FOR A SET OF ICONS?
Absolutely. If you commission a pack of 6 icons or a case of 24 icons, you can
request a theme for some or all of the set. We'll be in touch after you purchase
the commission and you can give us all the details. If you have questions or
want more info, get in touch.
LINK TO "CAN I COMMISSION MY ORGANIZATION'S OR PROJECT'S LOGO?" CAN I COMMISSION
MY ORGANIZATION'S OR PROJECT'S LOGO?
Yep! You can add your project or organization's logo to Font Awesome by
commissioning a brand icon. We'll add it to our set of brand icons. It'll be
available in Font Awesome Free and Pro.
Heads up: logos and identities must be commissioned as part of our brand icons.
Normal icon commissions are more focused on general subject matter, concepts,
and objects.
LINK TO "WILL YOU DESIGN ME A LOGO AS PART OF COMMISSIONING MY LOGO IN FONT
AWESOME?" WILL YOU DESIGN ME A LOGO AS PART OF COMMISSIONING MY LOGO IN FONT
AWESOME?
No. You'll need to provide a vector version of your existing logo. We'll take it
from there and optimize it for use as an icon in Font Awesome.
LINK TO "REQUESTING ICONS" REQUESTING ICONS
We encourage requests and recommendations for new icons through the Font Awesome
community on GitHub.
REQUESTING AN ICON
Icon requests are managed through GitHub issues in the Font Awesome project.
Want to request a new icon? Please search to see if your icon request already
exists. If a request is found, please add a 👍 reaction to that one. If there
isn't an existing request, feel free to make one!
GUIDELINES
* Icons are designed in a single color (with some opacity applied to the
duotone style of the icon).
* If you are requesting a logo, it must be added to our Brands collection.
* If you are requesting a logo, the logo should be simple enough to render as a
legible symbol as small as 16px. Lots of letters or overly complex symbols
won't work great for inclusion in Font Awesome.
* Please request concrete objects or concepts. It's harder to make an icon to
represent happiness, it's easier to make a smiley face.
* Requested icons may be added to the Font Awesome Pro collection of icons.
* Requested icons may be added to certain new or existing icon categories at
Font Awesome's discretion.
* Certain requested icons may be added to the Font Awesome Free collection of
icons at Font Awesome's discretion.
HOW AN ICON REQUEST BECOMES AN OFFICIAL ICON
Once a request is posted, our community on GitHub is welcome to post reactions
(👍, 👀, 🎉, etc.). Folks can also share thoughts and encouragement via
comments.
The Font Awesome team tracks the requests that have the most community activity
via our Icon Requests Leaderboard and often considers those requests when
planning additions to our icon collection.
LINK TO "CAN I REQUEST A CATEGORY OF ICONS?" CAN I REQUEST A CATEGORY OF ICONS?
Unfortunately no. We only accept requests for individual icons. We do offer the
option to commission a pack of 6 icons or a case of 24 icons where you can
request a theme for some or all of the set.
LINK TO "WHY ARE ICONS REQUESTS FROM 2013 STILL OPEN?" WHY ARE ICONS REQUESTS
FROM 2013 STILL OPEN?
Not so long ago, Font Awesome was a labor of love that was done during the free
time of mostly one person, our co-founder Dave. While Dave was able to bring
Font Awesome to include hundreds of icons, he also had commitments like a
full-time job and family that meant he couldn't tackle everything.
Since the team has grown and we've released Font Awesome Version 5, we've picked
up the pace. Not only have we added two unique styles of icons, but since 2018
alone, we added over 2,500 new icons.
If a request seems old, dusty, and not addressed, it's because it hasn't fit
into our roadmap of categories and subjects to include nor has it gathered
enough community enthusiasm and votes to warrant it to be added yet. You can
help with that by getting more reactions and 👍!
LINK TO "GOSH! WHY AREN'T YOU MAKING ICONS FASTER?" GOSH! WHY AREN'T YOU MAKING
ICONS FASTER?
We're constantly releasing new versions of Font Awesome that add new icons.
Designing pixel-perfect icons in multiple styles that work out of the box on the
web and desktop thanks to our frameworks can take some time.
On top of that, we're still designing features and services that continue to
make Font Awesome easier to use in even more places. If we're not making icons,
we're thinking about how to help folks use them.
If you think we're neglecting a certain request or ask, let us know (nicely,
please) in the threads of that issue on GitHub.
LINK TO "WHY DO YOU ADD NEW ICONS INSTEAD OF COMPLETING EXISTING REQUESTS?" WHY
DO YOU ADD NEW ICONS INSTEAD OF COMPLETING EXISTING REQUESTS?
As we mentioned, we choose to work on and add new icons based on several
factors. But the biggest reason why we're not just burning down the request list
is that we want Font Awesome to always feel consistent, cohesive, and complete.
We feel the best way to do that is through planning out categories, and releases
of icons - so that each one is deep and thought-out enough to stand alone as set
that someone can use in their work. If we just tackled requests as they came,
it'd be more difficult to do the same. We do consider existing requests and try
to slot them in when they make sense with the categories and releases we're
working on.
LINK TO "HOW DO YOU CHOOSE WHAT ICONS TO WORK ON?" HOW DO YOU CHOOSE WHAT ICONS
TO WORK ON?
We haven't developed a sure-fire bullet-proof algorithm yet. But we do have
several factors that go into figuring out what to add to Font Awesome. We
definitely keep a sharp eye on the Icon Requests Leaderboard for the top icon
and category requests. We also take a look at what folks are looking for on this
site that we don't have.
There are other factors that come into play such as if we have folks who want to
commission an icon or category; timely subject matter (e.g. The Olympics,
holidays, seasonal topics); common use cases people need icons for (e.g. text
editor menus or highlighting stops/landmarks on maps). Again it's not a science,
but we do try to keep the community informed on what we're working on.
--------------------------------------------------------------------------------
LINK TO SWAG + GOODIES SWAG + GOODIES
Advertisement
REMOVE ADS WITH A PRO PLAN!
A subscription to a Pro-level plan will remove all third-party advertisements on
fontawesome.com.
AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
* Plus support from real humans
Get Font Awesome Pro for only $99/yr
Already have a Pro Plan? Sign in
LINK TO "HOW LONG WILL PHYSICAL SWAG GOODIES BE AVAILABLE FOR?" HOW LONG WILL
PHYSICAL SWAG GOODIES BE AVAILABLE FOR?
Our current set of swag is centered around our newest release of Font Awesome,
Version 6!
Since they are meant to celebrate the arrival of Version 6, these goods and
tokens are only available for a limited time. If you want to get something to
mark the moment or show off your OG-ness of being a version 6 supporter at a
future 2029 conference, now's the time!
LINK TO "HOW ARE SWAG ORDERS HANDLED?" HOW ARE SWAG ORDERS HANDLED?
When you place an order, you're doing so with Cotton Bureau, who handles the
processing and fulfillment of all shirt orders. Learn more about how they handle
orders, payment, and shipping .
LINK TO "WHAT SIZES AND FITS ARE AVAILABLE FOR FONT AWESOME 6 T-SHIRTS?" WHAT
SIZES AND FITS ARE AVAILABLE FOR FONT AWESOME 6 T-SHIRTS?
Cotton Bureau, who produces our shirts, provides fits for men, women, and
children. They also have an extensive range of sizes and shirt styles. You can
read more about those in their help info .
LINK TO "HOW DO YOU HANDLE SWAG RETURNS OR ORDER PROBLEMS?" HOW DO YOU HANDLE
SWAG RETURNS OR ORDER PROBLEMS?
Since any purchases are made through Cotton Bureau, Font Awesome cannot directly
help with any returns or problems with orders. Cotton Bureau has an official
return policy and help if your order gets lost or you messed up order details .
LINK TO "WHY ARE YOU USING COTTON BUREAU FOR SWAG?" WHY ARE YOU USING COTTON
BUREAU FOR SWAG?
Cotton Bureau has been producing high quality apparel for years. They totally
know what they're doing and have helped many designers get their ideas made into
great shirts. We're honored to have our designs printed on their top-tier shirts
and are thankful for their logistical help in getting them to your door. Also,
heads up - when placing an order on Cotton Bureau, you are subject to their
privacy policy and terms of service .
--------------------------------------------------------------------------------
LINK TO ISSUES + FEEDBACK ISSUES + FEEDBACK
Advertisement
REMOVE ADS WITH A PRO PLAN!
A subscription to a Pro-level plan will remove all third-party advertisements on
fontawesome.com.
AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
* Plus support from real humans
Get Font Awesome Pro for only $99/yr
Already have a Pro Plan? Sign in
LINK TO "I FOUND A BUG WITH FONT AWESOME!" I FOUND A BUG WITH FONT AWESOME!
Found a problem with Font Awesome? Feel free to submit an issue on the GitHub
project. But please keep the following in mind: Please be nice. Font Awesome is
a happy place. Please search to see if your bug was already reported. Before
opening any issue, please read the generic issue guidelines (by Nicolas
Gallagher). After doing everything above, feel free to submit an issue .
LINK TO "I HAVE FEEDBACK ABOUT FONT AWESOME" I HAVE FEEDBACK ABOUT FONT AWESOME
Great! We'd love to make Font Awesome even more awesome for everyone using it.
If you've got opinions about how to make our icons, services, or features better
- let us know. Got a blue sky idea that would be the peanut butter to Font
Awesome's jelly? Get in touch and share that too - we're all fa-ears.
LINK TO "I FOUND A SECURITY ISSUE WITH FONT AWESOME" I FOUND A SECURITY ISSUE
WITH FONT AWESOME
Let us know directly first! Publicly announcing a security issue could have some
pretty damaging effects so please consider sharing it with us in private first.
We'd rather get something fixed before it caused wide-spread damage.
If you've found what you believe to be a security issue, send us an email
directly so we can take a look and address things. And thanks in advance for
keeping Font Awesome, err, awesome.
--------------------------------------------------------------------------------
LINK TO DPF PRINCIPLES GDPR + DPF PRINCIPLES
Advertisement
REMOVE ADS WITH A PRO PLAN!
A subscription to a Pro-level plan will remove all third-party advertisements on
fontawesome.com.
AND OF COURSE PRO-LEVEL PLANS COME WITH…
* All 53,663 icons in Font Awesome
* Classic + Sharp styles of every icon
* Ability to download Pro icons
* A Perpetual license to Font Awesome Pro
* More pageviews and custom icons
* Additional Pro plugins and services
* Installation via Package Managers
* Services and tools to make easy work of using icons
* Fresh icons, features, and software updates
* Plus support from real humans
Get Font Awesome Pro for only $99/yr
Already have a Pro Plan? Sign in
LINK TO "WHAT IS DPF AND HOW DOES IT APPLY TO ME?" WHAT IS DPF AND HOW DOES IT
APPLY TO ME?
The DPF is the European Union - United States Data Privacy Framework. The
purpose of this regulation is to facilitate the transfer of personal data from
the EU to the US.
At the moment we do not participate in the DPF but we are planning to
participate in the near future.
If you are a US citizen, this has effectively no impact on your experience with
Font Awesome, save for the fact that we have made some minor modifications to
process flows. For example, you must explicitly agree to our privacy policy and
terms of service before creating an account.
If you are an EU, UK, or Swiss citizen, to comply with GDPR we previously
required you to self-host our icons. As the DPF constitutes an adequacy decision
to transfer data to Font Awesome and our agents, you can safely allow us to
serve icons to your users via our edge network, etc.
For more information on the EU-U.S.-DPF, see the EU-U.S.-DPF Website.
LINK TO "HOW DOES FONT AWESOME ADDRESS THE ISSUE OF INTERNATIONAL DATA
TRANSFERS?" HOW DOES FONT AWESOME ADDRESS THE ISSUE OF INTERNATIONAL DATA
TRANSFERS?
Under GDPR, we are not allowed to transfer personal data out of the EU without
explicit consent and a reason for the transfer with the exception that
authorization is not required where there is an adequacy decision. Font Awesome
plans to use the adequacy decision under the EU-U.S.-DPF for these transfers.
For the time being, continue to self-host for maximum risk reduction as regards
GDPR.
LINK TO "HOW DO I CONTACT SOMEONE ABOUT PRIVACY ISSUES OR CONCERNS?" HOW DO I
CONTACT SOMEONE ABOUT PRIVACY ISSUES OR CONCERNS?
Any privacy issues or concerns should be sent to privacy@fontawesome.com. We are
required by law to address these concerns in a timely manner (at maximum, 45
days). We send an automated response to all incoming email to
privacy@fontawesome.com as there are common issues that are easily addressed. If
your issue requires an additional response, we review all incoming emails and
will typically respond within 1-3 business days.
LINK TO "HOW DO I GET A COPY OF THE DATA YOU HAVE ABOUT ME?" HOW DO I GET A COPY
OF THE DATA YOU HAVE ABOUT ME?
You can download a copy of your personal data by visiting the Settings section
of your Font Awesome Account:
1. Login to Font Awesome
2. Go to your Account page
3. Select the Settings tab
4. Scroll down to the Personal Data section and select the "Download Personal
Data" button
Because we make no initial attempt to correlate your account with connection
data we use for troubleshooting, that data is not available in the download
option above.
LINK TO "HOW DO I AMEND MY DATA?" HOW DO I AMEND MY DATA?
Most data can be amended from within your Font Awesome account and settings
pages.
1. Login to your Font Awesome Account
2. Go to the Account Page
3. Find the option the data that needs to be changed
4. Change it
In some instances there may be data you cannot amend directly in your account.
In those cases, simply contact support via the support link or send an email to
hello@fontawesome.com. We should be able to assist you with any amendments,
providing the amendment doesn't violate security (e.g., we can't amend the value
of a token to correspond with another user's token or set your bandwidth usage
to a lower value.)
LINK TO "HOW DO I DELETE MY DATA?" HOW DO I DELETE MY DATA?
For FREE accounts:
1. Login to Font Awesome
2. Go to your Account Page
3. Select the Settings tab
4. Select the "Delete Font Awesome Account" button
5. Send an email to hello@fontawesome.com with a request to delete your account
THIS WILL IMMEDIATELY AND IRREVOCABLY DELETE YOUR ACCOUNT. WE CANNOT RECOVER
YOUR ACCOUNT FROM THIS ACTION.
For PAID accounts:
Because our deletion process is immediate and irrevocable, and paid accounts
nominally have value for the remainder of their term, we require account
termination of paid accounts via email to hello@fontawesome.com. We do not have
an account retention department nor do we attempt to convince you to keep your
account. We simply verify you understand that deleting an account is an
immediate and irrevocable action before proceeding.
LINK TO "DOES FONT AWESOME SHARE MY DATA WITH 3RD PARTIES?" DOES FONT AWESOME
SHARE MY DATA WITH 3RD PARTIES?
In general, no. There are no 3rd parties with whom we expressly or directly
share the data we collect about our users.
As a small company, we don't build and maintain data centers. Instead, we use
cloud-based services. This means all the data we collect ultimately resides on a
server that is physically owned by someone else. We leverage agreements with
these organizations that guarantees they do not access the data we store for any
reason. These agreements are the critical mechanism by which we can offer our
services while remaining compliant with the EU-U.S.-DPF and GDPR.
Despite the above, we are generally considered liable for all forward transfers
of data.
As a company subject to US laws, we may be required to disclose personal
information in response to lawful requests by public authorities, including to
meet national security or law enforcement requirements.
LINK TO "TO WHICH US AUTHORITIES IS FONT AWESOME SUBJECT?" TO WHICH US
AUTHORITIES IS FONT AWESOME SUBJECT?
The US system of law is complex but our services may be subject to the
investigatory and enforcement powers of the FTC, the DOT, or any other relevant
U.S. authorized statutory body.
LINK TO "WHAT SECURITY MEASURES DOES FONT AWESOME TAKE TO SECURE MY DATA?" WHAT
SECURITY MEASURES DOES FONT AWESOME TAKE TO SECURE MY DATA?
Font Awesome begins its security process with training all employees on the
necessity and specifics of security. Because we are a small company, this
training is conducted by the Head of Security, who is able to communicate
one-on-one with all employees to validate their understanding of pivotal
underlying principles.
Font Awesome's security posture and activities are determined via threat
modeling. The Head of Security, along with Engineering Management, and
individual contributors periodically review and update the threat model as
necessary and prioritize actions based on the model.
At the point that the data is gathered, Font Awesome guarantees that all data is
appropriately encrypted using industry standard best practices. This guarantees
that data cannot practically be collected while in transit.
At the point where the data is stored, we encrypt the volume to prevent it from
being read in the event the data is somehow lost or compromised. Additionally,
access to the volume is controlled via a multi-factor authentication scheme
which is auditable so that we can determine who has accessed the data and when.
We account for each service or 3rd party system that is associated with user
data, add it to the threat model, and secure the configuration based on best
practices in the industry or as suggested by the provider. Access to these
systems is controlled via accounts which are centrally managed and auditable.
We use policies that clearly lay out expectations around the use and access of
personal data and lay out consequences of misuse or other violations of the
policy. These policies also cover limitation of use to the specific reasons for
which the data has been collected and forbids any alteration or other violation
of integrity without the consent of the user. Additionally, we personally audit
these processes (yearly at most but as often as required).
LINK TO "FURTHER INFORMATION AND TECHNICAL DETAILS" FURTHER INFORMATION AND
TECHNICAL DETAILS
We keep and maintain a GitHub repository with our full security and attestation
docs, including diagrams and policies. Head to Security Documentation and
Attestation for more information.
--------------------------------------------------------------------------------
LINK TO DATA COLLECTION DETAILS DATA COLLECTION DETAILS
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LINK TO "WHAT DATA DOES FONT AWESOME COLLECTS AND WHY?" WHAT DATA DOES FONT
AWESOME COLLECTS AND WHY?
There are several types of data we collect that might qualify as personal data.
Here is a general explanation of each type.
ACCOUNT DATA
We collect a minimal amount of personal data on account creation, primarily for
authentication and communication purposes.
Data Collected Purpose of Collection Opt Out Method Email This is how we
identify you and is one of the few pieces of required data for account creation.
Do not create an account. First Name This is mostly so we can address you
politely in emails. Not required, skip it. Last Name This is mostly so we can
address you politely in emails. Not required, skip it. Favorite Icon This helps
us understand what icons our users like. Not required, skip it. Fan Since This
helps us understand how long users have known about us. Not required, skip it.
Avatar This is an icon representation of you on the site. We collect it to allow
you to personalize your account. Not required, skip it. We'll give you a smiley
face by default. Seat Assignment Name This is a name associated with a specific
seat. Not required, skip it.
LEGACY SUPPORT ACCOUNT DATA
There is some personal data we collected for legacy account features. Said data
is no longer collected, but we maintain it for backward compatibility. As such,
it isn't possible to opt out of collection, but the data can be amended or
deleted as necessary. Be aware that amending or deleting the data may make
legacy features unavailable.
Data Collected Purpose of Collection Opt Out Method GitHub User Login This is
your publicly facing, unique GitHub account login name. This is part of a legacy
method of making Font Awesome downloads available. New accounts cannot set this
data. GitHub User Name This is your publicly facing GitHub account user name. We
collected it so you could personalize your account. New accounts cannot set this
data. GitHub Avatar URL This is the URL for your GitHub avatar. We collected it
so you could personalize your account. New accounts cannot set this data.
BACKER ACCOUNT DATA
We have used various "backer" plans to help launch new products. To allow folks
to back us and receive rewards, we have collected the following data.
Data Collected Purpose of Collection Opt Out Method Kickstarter Backer This is a
boolean that indicates if you backed us on Kickstarter so we can supply you with
any associated rewards. As a boolean value, you cannot opt out of this field but
you can request it be changed. Pre-Order Backer This is a boolean that indicates
if you were a pre-order backer so we can supply you with any associated rewards.
As a boolean value, you cannot opt out of this field but you can request it be
changed. Kickstarter Name This is the name associated with a Kickstarter account
we use to track Kickstarter backers. Back us anonymously/do not back via your
Kickstarter account. Kickstarter Email This is the email associated with a
Kickstarter account we use to communicated with Kickstarter backers. Back us
anonymously/do not back via your Kickstarter account.
PAYMENT DATA
We never collect payment card data/bank account data directly. Instead, we use
trusted 3rd parties like Stripe, Braintree, and PayPal.
Data Collected Purpose of Collection Opt Out Method Braintree External ID This
is a unique identifier associated with a Braintree purchase. We use this to link
payments to accounts and troubleshoot payment issues. Do not purchase a license
or do not use Braintree for your purchase. Braintree User ID This is a unique
identifier associated with a Braintree purchase. We use this to link payments to
accounts and troubleshoot payment issues. Do not purchase a license or do not
use Braintree for your purchase. Braintree Customer Email This is the email
associated with a Braintree purchase. We use this to communicate issues with
payment. Do not purchase a license or do not use Braintree for your purchase.
PayPal Customer Email This is the email associated with a PayPal purchase. We
use this to communicate issues with payment. Do not purchase a license or do not
use PayPal for your purchase. PayPal User First and Last Name This is the user's
first and last name associated with a PayPal account. We use this to politely
and directly communicate issues with payment. Do not purchase a license, do not
use PayPal for your purchase, or do not supply real values to PayPal. Stripe
Customer Email This is the email associated with a Stripe purchase. We use this
to communicate issues with payment. Do not purchase a license or do not use
Stripe for your purchase.
OTHER 3RD PARTY INTEGRATIONS
Font Awesome uses 3rd parties to provide other aspects of our service.
Provider Data Collected Purpose of Collection Opt Out Method CloudFlare's CDN
The IP address of the device connecting to the CDN. To determine which edge
server should be used to serve content. Do not use the CDN feature. Download and
host Font Awesome yourself. CloudFlare's CDN The country of origin of the device
connecting to the CDN. To determine if we must take additional steps for GDPR
compliance. Do not use the CDN feature. Download and host Font Awesome yourself.
CloudFlare's CDN The user agent of the device connecting to the CDN. To
determine what content to serve based on the capabilities of the browser. Do not
use the CDN feature. Download and host Font Awesome yourself. Sentry Monitoring
and Alerting The country of origin of the device connecting to Font Awesome. To
troubleshoot issues and block malicious activity. This is a security feature and
cannot be bypassed. Sentry Monitoring and Alerting The True-Client-Ip header. To
troubleshoot issues and block malicious activity. This is masked. This is a
security feature and cannot be bypassed. Sentry Monitoring and Alerting The
X-Forwarded-For header. To troubleshoot issues and block malicious activity.
This is masked. This is a security feature and cannot be bypassed. Sentry
Monitoring and Alerting The X-Real-Ip header. To troubleshoot issues and block
malicious activity. This is masked. This is a security feature and cannot be
bypassed. Sentry Monitoring and Alerting The body of the request to Font
Awesome. To troubleshoot issues. This is a security feature and cannot be
bypassed. Sentry Monitoring and Alerting Any errors in the request to Font
Awesome. To troubleshoot issues. This is a security feature and cannot be
bypassed. HelpScout Email Email address To manage communication and track issues
with users. Do not use the support feature. If this presents an issue contact
privacy@fontawesome.com HelpScout Email Email message To manage communication
and track issues with users. Do not use the support feature. If this presents an
issue contact privacy@fontawesome.com HelpScout Email Email metadata To manage
communication and track issues with users. Do not use the support feature. If
this presents an issue contact privacy@fontawesome.com
MISCELLANEOUS
We want to correctly balance the needs of security with user privacy and
transparency. The above items are items we collect to provide our service. There
are other pieces of data that we generate for the purpose of providing our
service. These include tokens, timestamps, user settings and preferences. Alone,
none of these pieces of data would likely constitute personal data as they can't
be used to identify a natural person. However, with perfect knowledge of the
system, in certain aggregate pieces, or if all our data was compromised, this
data could be directly associated with a natural person.
Erring on the side of caution as regards providing information to users, we have
implemented a system where you can download all the data we have associated with
an account here: https://fontawesome.com/account/settings. We believe some of
this data doesn't qualify as personal data but it is data you would be able to
access in any case via various parts of our system. We have simply wrapped it up
into a convenient and transferable JSON format. However, any data that we COULD
have but that is not populated is omitted. We do this so that an attacker cannot
create a free account and enumerate all the data aspects of our system.
If you have any questions or concerns about the data we have presented, believe
there is an issue or that something is incomplete, please contact us at
privacy@fontawesome.com. We will be happy to review your concerns and provide
any additional clarity we can based on our understanding of GDPR and similar
legislation. We do reserve the right to deny access to information if we believe
it presents unnecessary risk to our system or security.
LINK TO "DOES FONT AWESOME USE COOKIES AND IF SO WHICH ONES?" DOES FONT AWESOME
USE COOKIES AND IF SO WHICH ONES?
Yes, Font Awesome sets cookies for all the typical reasons that a company might
set cookies. Below is an explanation of the cookies we set.
Cookie Maker Cookie Name/ID Associated Domain Duration Cookie Type Description
Fonticons, Inc. fontawesome fontawesome.com session Necessary This is set by us
and helps us validate the session for security purposes. Fonticons, Inc.
fa_cookie_settings fontawesome.com 1 year Necessary This cookie holds the users
cookie preferences to prevent unwanted cookies from being set. CloudFlare
__cf_bm .vimeo.com 1 hour Necessary This cookie, set by Cloudflare, is used to
support Cloudflare Bot Management. Stripe __stripe_mid .fontawesome.com 1 year
Necessary Stripe sets this cookie as part of fraud detection and prevention when
processing payments. Stripe __stripe_sid .fontawesome.com 1 hour Necessary
Stripe sets this cookie as part of fraud detection and prevention when
processing payments. Stripe m m.stripe.com 1 year 1 month 4 days Necessary
Stripe sets this cookie as part of fraud detection and prevention when
processing payments. Algolia _ALGOLIA fontawesome.com 6 months Necessary Algolia
sets this cookie for the website to function and cannot be switched off in our
systems. Google _ga_* .fontawesome.com 2 hours Analytics Google Analytics sets
this cookie to store and count page views. Google _ga .fontawesome.com 2 hours
Analytics Google Analytics sets this cookie to calculate visitor, session and
campaign data and track site usage for the site's analytics report. The cookie
stores information anonymously and assigns a randomly generated number to
recognize unique visitors. Google __utma .fontawesome.com 1 year 1 month 4 days
Performance Google Analytics sets this cookie to distinguish users and sessions.
The cookie is created when the JavaScript library executes and there are no
existing __utma cookies. The cookie is updated every time data is sent to Google
Analytics. Google __utmc .fontawesome.com session Performance Google Analytics
sets this cookie to enable interoperability with urchin.js, an older version of
Google Analytics and is used in conjunction with the __utmb cookie to determine
new sessions/visits. It is deleted when the user closes the browser. Google
__utmz .fontawesome.com 6 months Performance Google Analytics sets this cookie
to store the traffic source or campaign by which the visitor reached the site.
Google __utmt .fontawesome.com 10 minutes Performance Google Analytics sets this
cookie to inhibit the request rate. Google __utmb .fontawesome.com 1 hour
Performance Google Analytics sets this cookie to determine new sessions/visits.
__utmb cookie is created when the JavaScript library executes and there are no
existing __utma cookies. It is updated every time data is sent to Google
Analytics. Vimeo vuid .vimeo.com 1 year 1 month 4 days Analytics Vimeo installs
this cookie to collect tracking information by setting a unique ID to embed
videos on the website. YouTube CONSENT .youtube.com 2 years Analytics YouTube
sets this cookie via embedded YouTube videos and registers anonymous statistical
data. YouTube YSC .youtube.com session Advertisement Youtube sets this cookie to
track the views of embedded videos on Youtube pages. YouTube VISITOR_INFO1_LIVE
.youtube.com 6 months Advertisement YouTube sets this cookie to measure
bandwidth, determining whether the user gets the new or old player interface.
YouTube yt-remote-device-id youtube.com forever Advertisement YouTube sets this
cookie to store the user's video preferences using embedded YouTube videos.
YouTube yt.innertube::requests youtube.com forever Advertisement YouTube sets
this cookie to register a unique ID to store data on what videos from YouTube
the user has seen. YouTube yt-remote-connected-devices youtube.com forever
Advertisement YouTube sets this cookie to store the user's video preferences
using embedded YouTube videos. YouTube yt.innertube::nextId youtube.com forever
Advertisement YouTube sets this cookie to register a unique ID to store data on
what videos from YouTube the user has seen. PostHog ph_phc_* .fontawesome.com 1
year Analytics This is the PostHog cookie for analytics and A - B testing
PostHog dmn_chk_* .fontawesome.com session Analytics This is the PostHog cookie
for analytics and A - B testing
LINK TO "DOES FONT AWESOME COLLECT SENSITIVE INFORMATION?" DOES FONT AWESOME
COLLECT SENSITIVE INFORMATION?
Under the EU-US-DPF, there are special actions and considerations required for
sensitive information.
Sensitive information is defined as personal information specifying:
* medical or health conditions
* racial or ethnic origin
* political opinions
* religious or philosophical beliefs
* trade union membership
* information specifying the sex life of the individual
Font Awesome does not collect any information that might be considered sensitive
under the above definitions. If you believe we are collecting data that might be
considered sensitive (based on the above definition) please contact us at
privacy@fontawesome.com
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