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Text Content

 * Services
   
   * Acute Coding Support
     
     * Inpatient Coding Support
     * Outpatient Coding Support
   * Acute Review and CDI
     
     * Acute Coding Review
     * Clinical Documentation Integrity
   * Profee Solutions
     
     * Profee Coding
     * Profee Review
   * Ambulatory Solutions
     
     * Ambulatory Coding
     * Ambulatory Review
   * Coding Education
     
     * Coding Courses
 * Settings
   
   * Hospitals
   * Pediatric Hospitals
   * Provider Groups
   * Ambulatory Surgery
   * Behavioral Health
   * Critical Access
   * Urgent Care
   * Rehabilitation Centers
   * Rural Health Clinics
 * Solutions
   
   * Total Outsource
   * Single Path Coding
   * Interim Auditing
   * Rev Cycle Mgmt
   * Denial Management
   * Case Mix Index
 * Technology
   
   * Atom Audit
   * Nucleus Client Portal
 * Careers
   
   * Open Positions
   * Benefits
   * Culture
 * Blog
   
   * Annual Code Updates
   * Medical Coding Tips
   * Medical Query Tips
   * Industry News
     
     * Company News
   * COVID-19 Coding
   * Resources
 * Contact
   
   * Contact Us
   * FAQ
   * About
     
     * Leadership
     * Compliance
 * Client Login

English

×



MEDICAL CODING AUDIT PLATFORM


ATOM AUDIT

Atom Audit is a cloud-based application that
allows auditors to perform comprehensive
medical coding reviews.

LEARN MORE

EVERY CODE COUNTS





MEDICAL CODING SUPPORT AND CODING AUDIT SERVICES

When clients can depend on quality service delivered
the right way, they find success, and that’s how we
measure our own.

LEARN MORE

CODING EDUCATION PLATFORM


HIALEARN.COM

HIAlearn includes over 200 facility and professional fee courses
accepted by AHIMA for CEUs, with a selection also accepted by AAPC.

LEARN MORE

MEDICAL CODING AUDIT PLATFORM


ATOM AUDIT

Atom Audit is a cloud-based application that
allows auditors to perform comprehensive
medical coding reviews.

LEARN MORE

EVERY CODE COUNTS





MEDICAL CODING SUPPORT AND CODING AUDIT SERVICES

When clients can depend on quality service delivered
the right way, they find success, and that’s how we
measure our own.

LEARN MORE
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FOUNDED ON EXPERIENCE, BUILT WITH INTEGRITY, SUPPORTED BY EDUCATION.

We provide the highest quality coding review and support services in the
industry.

ACUTE CODING SUPPORT

Secure and seamless Inpatient/Outpatient remote coding solutions. Learn more »




ACUTE CODING REVIEW AND CDI



Mitigate compliance risk and ensure appropriate reimbursements.
Learn more »






PROFEE SERVICES

Compliance/financial reviews, education and coding support. Learn more »




CODING EDUCATION

One-on-one, group, and on-demand training. Learn more »




AMBULATORY SERVICES



Facility compliance and financial reviews, coding education and coding support.
Learn more »






ATOM AUDIT

Medical coding audit and data analytics platform. Learn more »




--------------------------------------------------------------------------------

BY THE NUMBERS


WE PRIDE OURSELVES ON HAVING THE MOST EXPERIENCED AND WELL SUPPORTED TEAM IN THE
INDUSTRY.


10

AVG. YEARS CODER EXPERIENCE


25

AVG. YEARS CONSULTANTS EXPERIENCE


250

ANNUAL CEUS AVAILABLE


10,973,289

AVG. MONTHLY $ DROPPED/CODER

CODING AUDIT PLATFORM


ATOM AUDIT


OUR CODING AUDIT TOOL IS A CLOUD-BASED APPLICATION THAT ALLOWS
AUDITORS TO PERFORM COMPREHENSIVE MEDICAL CODING REVIEWS.


LEARN MORE

CLOUD BASED

No install required. Access from anywhere, anytime.

INCREASED AUDITOR EFFICIENCY

Quickly audit records with both original and recommended coding.
 

CODER RESPONSE WORKFLOW

Coder access included for full rebuttal response process.

AUDIT INSIGHTS

Results from any audit can be viewed online or downloaded via our Reports
dashboard.


 

WHAT WE OFFER


OUR NICHE SOLUTIONS



TOTAL OUTSOURCE CODING SUPPORT

TODAY'S HEALTHCARE ENVIRONMENT IS ALREADY CHALLENGING ENOUGH. LET US HELP YOU
ACHIEVE:

 * Guaranteed staffing
 * Appropriate and timely reimbursement
 * Representative quality measures
 * Improved CMI
 * Reduction in payer denials
 * Mitigation of compliance risks

LEARN MORE

SINGLE PATH CODING

WHETHER YOU ARE CONSIDERING, OR IN THE PROCESS, OR HAVE IMPLEMENTED SINGLE PATH
CODING, WE'RE HERE TO HELP. OUR CLIENTS HAVE SEEN:

 * Increases in overall productivity and accuracy
 * Decreases in claims denials
 * Significant reduction in operational costs

LEARN MORE

INTERIM AUDITING

WE PROVIDE EXPERIENCED CODING CONSULTANTS WHEN YOU NEED THEM MOST: 

 * One-on-one coder development/improvement
 * Address surging payer denial/appeal volumes
 * Assess coding's role in CMI fluctuations
 * Investigate skewed quality metrics
 * Supplement internal staff for focused auditing (DRGs/Dx, mortality, PSIs,
   monthly coder reviews, etc.)
 * Manage and resolve billing edits

LEARN MORE

REV CYCLE MANAGEMENT

HIA’S REVENUE CYCLE MANAGEMENT SERVICE CAN ASSIST YOUR ORGANIZATION IN ONE OR A
COMBINATION OF THE FOLLOWING:

 * CMI impact - CC/MCC capture
 * Billing edit resolution
 * Focused DRG audits
 * CDI audits
 * Claims denial audits/Appeal support  


LEARN MORE

DENIAL MANAGEMENT

HIA’s Denial Management service will assist your organization in one or a
combination of the following: 

 * Review applicable denied and/or rejected claims 
 * Determine if an appeal is warranted 
 * Facilitate appeal process including authoring of appeal letter, tracking and
   adjudication  
 * Analysis of denials and operations assessment to determine root causes. 
 * Corrective action recommendations, education to applicable stakeholders 

LEARN MORE

CASE MIX INDEX

ARE YOUR CODERS CAPTURING ALL CC/MCCS? IF NOT, IT COULD BE NEGATIVELY AFFECTING
YOUR CMI AND QUALITY MEASURES. IN ADDITION TO REVIEWING CC/MCC CODE SELECTIONS
FOR BOTH MEDICAL AND SURGICAL MS-DRGS, WE:

 * Investigate cases where there is a single reporting of a CC or MCC in a given
   time period as this can indicate a coding error or a provider documentation
   opportunity.
 * Review a sudden spike or unusually high volume of MS-DRGs with CC/MCCs as
   this can be an indicator or an increased denial risk and can impact mortality
   index reporting.
 * Evaluate outliers in the average length of stay where inconsistencies can
   identify coding and documentation opportunities.

LEARN MORE



--------------------------------------------------------------------------------

 

WHY WE'RE DIFFERENT


WHY HIA?



OUR EDUCATION

OUR REPORTING

OUR SUPPORT

Our Education Our Reporting Our Support


HIALEARN.COM - OVER 200 COURSES

HIAlearn.com is our 100% online coding education platform. It has more than 200
courses accepted by AHIMA for CEUs, with a selection also accepted by AAPC.
Topics range from the most challenging procedures in today's coding world to
wider reaching concepts. We offer multiple training plans to fit your exact
needs, whether you are a new or experienced coder. 

 

Topics are derived from common HIA audit findings and range from the day’s most
challenging procedures to wider reaching concepts such as Principal Diagnosis
Coding.

Join more than 1,600 HIAlearn.com users today.

 * One hour Courses
 * Ten question quiz
 * Submit for CEUs

LEARN MORE



HIA'S SECURE CLIENT PORTAL

Nucleus, HIA's secure client portal, allows you to run customizable reports
while seamlessly managing your current monthly costs and upcoming projects. As a
cloud-based platform, all of the documents are updated and logged in real-time.
Nucleus makes it easy to share documents and reports with all assigned users and
schedule services for up to a year in advance. Even better? We have specific
reports for each department.

 * Are you in Coding Leadership role? See a summary of findings, including
   overall accuracy and potential CMI impact.
 * Are you in a Compliance role? Run DRG Rebill report to show you a detailed
   list of all accounts, including their potential financial impact.
 * Are you a member of the C-suite? Get a global view of the project with
   easy-to-read charts and summaries.





MORE THAN JUST ONE CODER

We believe in a team approach at HIA. In fact, when you partner with us, you
aren't just getting a coder, you are getting an entire education and QA team
supporting that coder. 
 * Our Education Team has 70+ years of combined education experience.
 * Our Corporate Team has 20+ year tenure.
 * HIA has been in business for 30 years.




WHO WE WORK WITH


SETTINGS

HOSPITALS



Accurate coding of inpatient & outpatient services is a crucial element in a
healthy reimbursement and compliance strategy.  Partner with HIA to replace
underperforming coding vendors or to provide comprehensive medical coding
reviews.

LEARN MORE



PHYSICIAN GROUPS



Physicians and mid-level providers, both employed and independent, continue to
face financial and compliance related challenges. Partner with HIApro for all of
your professional fee consulting needs. 

LEARN MORE



AMBULATORY SURGERY CENTERS



Rarely does an ASC have the luxury of a dedicated coding manager, much less an
educator and internal auditor. HIA’s service is aimed at providing a reliable
resource to address all three important functions and more. 

LEARN MORE



BEHAVIORAL HEALTH



Behavioral health related services are on the rise in the United States with
around 20 million Americans experiencing a mental health illness. HIA can
address your coding and reimbursement needs for both the facility and the
provider. 

LEARN MORE



CRITICAL ACCESS HOSPITALS



HIA has developed a package exclusively for CAHs that addresses common coding
challenges – all for one affordable fee.  

LEARN MORE



URGENT CARE



HIA partners with Urgent Care facilities to ensure their coders and providers
are following all of the updated coding guidelines.

LEARN MORE



REHABILITATION CENTERS



HIA partners with Rehabilitation Centers to ensure their procedure and diagnosis
coding is complete and accurate. 

LEARN MORE



RURAL HEALTH CLINICS



HIA employs coders and consultants who are specialized in coding for Rural
Health Clinics and understand the unique RHC guidelines. 

LEARN MORE



PEDIATRIC HOSPITALS



HIAs credentialed coders are up-to-date on all ICD-10 and CPT pediatric coding
guidelines. With our expertise, children's hospitals can focus on what matters
most: providing top-notch care to their young patients.

LEARN MORE



--------------------------------------------------------------------------------

"Your team is helping us move forward with process improvements and ensuring our
coded data is accurate and of top-notch quality [...] your reviewers have set
the gold standard of what a consultant should be. They are both currently
performing focused reviews on 100% of the work performed by a couple of coders
not meeting our metrics to assess where those coders stand. Their work is very
thorough and both are well rounded and bring a great deal knowledge within the
coding field with them. I really appreciate having them with us."

DIRECTOR OF CODING

Large Health System with multiple locations in Georgia

"Your audits were very helpful, we actually embrace them here! I have
perfectionist coders (which is a blessing) and we learn something new every
time. Thank you for the time and effort."

CODING MANAGER

Health & Surgery Center in Texas

"I wanted to tell you that you all WOW!'ed this group for sure! We were so
impressed with the exit conference. HIA consultants keep it real, down to
earth and fun! I will be happy to be a reference for any and all that are
interested!"

DIRECTOR OF HIM

Community Hospital in Massachusetts

"I usually don't go out of my way to send a compliment, but in this case it is
deserved. [HIA Coder] has far exceeded all expectations –  attitude
and productivity. If we could have ten more just like [her], we would. "

CODING MANAGER

Teaching Hospital in Washington 

 

"We have had a wonderful experience working with your management staff and your
coders! HIA has a well put together program that is heavy on education, your
coders are always dependable and responsive to communication. You all put a lot
of time into developing coder's skills with performing the quality reviews and
we appreciate your efforts and look forward to continuing this relationship."

DIRECTOR OF HIM

Children's Hospital in Ohio

 

"Your team is helping us move forward with process improvements and ensuring our
coded data is accurate and of top-notch quality [...] your reviewers have set
the gold standard of what a consultant should be. They are both currently
performing focused reviews on 100% of the work performed by a couple of coders
not meeting our metrics to assess where those coders stand. Their work is very
thorough and both are well rounded and bring a great deal knowledge within the
coding field with them. I really appreciate having them with us."

DIRECTOR OF CODING

Large Health System with multiple locations in Georgia

"Your audits were very helpful, we actually embrace them here! I have
perfectionist coders (which is a blessing) and we learn something new every
time. Thank you for the time and effort."

CODING MANAGER

Health & Surgery Center in Texas

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THE PEOPLE BEHIND THE NUMBERS


OUR TEAM

BETSY BAILEY

Founder & President



JOEL SHEALY

Executive Vice President



ANGIE CHRISTEN

Executive Vice President



DREW CRAWFORD



Executive Director of Business Development




VIEW MORE

CODING EDUCATION


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--------------------------------------------------------------------------------

When clients can depend on quality services delivered the right way, they find
success, and that’s how we measure our own.

SERVICES

 * Acute Coding Support
 * Acute Review Services
 * Profee Solutions
 * Coding Education

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Email: info@hiacode.com
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